Hospitality.FM

Workflows & Espressos

Business EN ↓ 56 episodes

"Workflows & Espressos," hosted by Meaghan Moylan of Outpost Group, is a podcast on the short-term rental industry, part of Hospitality. FM Podcast Network . In each episode, Meaghan shares her expertise in hospitality, discussing trends, operational challenges, and business strategies in the sector. The first season features 5 to 10 episodes, combining actionable advice, and personal stories for a comprehensive view of the field. The podcast caters to business owners, property managers, and industry enthusiasts, offering a stimulating mix of insights and narratives to accompany your morning c...

Be sure to visit the podcast's website and support the creator: www.workflowsandespressos.com

Author

Hospitality.FM

Episodes

Customer Service Blend: Enhancing Guest Experiences 20.02.2024 31:42

This week, Meaghan highlights the importance of crafting a consistent and personalized guest experience to create lasting customer relationships in the vacation rental industry. She touches on the aspect of creating a local experience for guests to make them feel at home and shares examples of how local businesses can be integrated into guest offerings. Meaghan shares her thoughts about maintainin...

Steaming With Technology: Tools for Operational Efficiency 13.02.2024 31:34

In this episode, Meaghan discusses technology in the short-term rental industry. Focusing on AI, smart tech, and operational efficiency tools, she highlights how companies are leveraging these technologies for improved results. She emphasizes the importance of team opinion, proper tech utilization, and deliberate automation to improve the guest experience and streamline processes. Packed with prac...

Filtering Finances: Navigating Revenue and Pricing Strategies 06.02.2024 32:03

In the third episode of Workflows and Espressos, Meaghan offers insights on financial management for vacation rentals, highlighting the importance of budgeting, employee-to-property ratio, and effective revenue management. Key takeaways include the necessity of creating a budget plan and having regular P&L reviews, understanding the point of profitability for each rental unit, leveraging technolog...

Aromatic Marketing: Crafting Your Rental's Unique Brand 30.01.2024 35:38

This episode Meaghan covers the importance of brand loyalty, aromatic marketing, and crafting a rental's unique brand. She delves into the specifics of brand creation, its implementation, and consistency. Meaghan also offers advice on how to build a strong brand and emphasizes the significance of tying the brand with strategic goals, extending a memorable and consistent customer experience, and th...

Brewing Success: Essentials of Short-Term Rental Management 23.01.2024 37:18

In the first episode of Workflows and Espressos, host Meaghan Moylan shares seven essential steps for the short-term rental industry. These vital steps can aid anyone planning to start, expand, or solidify their business in the industry. From understanding the demanding nature of short-term rentals, prioritizing legal arrangements, building an effective team, investing in technology, analyzing dat...

Workflows & Espressos Trailer - Season One 15.01.2024 1:29

Are you a well-caffeinated hospitality professional within the short-term rental industry? Would you consider yourself an integrator or a visionary? Then you've come to the right spot because Meaghan Moylan will walk you through a dynamic season in this new Hospitality. FM Original, Workflows & Espressos! Like & Subscribe wherever you get your podcast, and tune into season one, kicking off January...