Workers' Comp Wisdom

You have just five minutes to captivate your buyer and showcase your product's value. Similarly, when delivering your report of findings, ensure you have your key discussion points prepared to address any potential questions that may arise confidently. Dive deeper into these insights in this week's installment of Pearls of Wisdom!

Setting high standards is paramount to ensure consistent customer satisfaction and exceptional experiences, contributing to a positive reputation and a competitive edge. Does your agency analyze your customer experience? This week, we talk about the importance of things we sometimes overlook. Thanks for tuning in to this week's Pearls of Wisdom!

Are you fully aware of your duties as an agent? Can you confidently handle difficult discussions with clients about challenging situations or claims? Uncover valuable insights in this week's Pearls of Wisdom!

When it comes to nailing a presentation, first impressions are paramount. To captivate your audience and keep them hooked, the key lies in your opening.

Discover the crucial importance of the initial appointments following the set up of a Broker of Record. Help your clients thrive by equipping them with a comprehensive list of resources for any potential challenges that may arise. Listen to this week's Pearls of Wisdom to find out more!

Do you take steps to ensure your creating a frustration-free environment for your clients and prospects? With the right systems and processes in place, you can ensure that every touch point with a client is pleasant. From the initial contact to help when they need it most, each step should be as enjoyable and stress-free as possible for your clients.

This week we talk about rejection forms and why your buyer should be aware of the liabilities that they may be rejecting. Your Pearls of Wisdom starts now!

Listen in to find out why first impressions are so important when trying to out pitch the competition and grow your book of business.

This week on the Wisdom Letter podcast, we welcome Chris Burand of Burand & Associates. Join us as we unravel the fascinating parallels between agency producers and fighter pilots, highlighting the crucial importance of training producers as if they were about to command an F-15 cockpit. Discover how producers who expand their skill set, master sales techniques, coverage's, and effective c...

On the Wisdom Letter podcast this week, guest host Kevin Ring welcomes Andrew Atkinson of Insurica Insurance in Pheonix, AZ. Andrew shares with us his journey from waiting tables to building a multi-million dollar book of business. Discover how he has mastered the art of the Experience Mod and utilized his expertise to identify crucial strategies that effectively reduce clients' workers' c...

This week on the Wisdom Letter podcast, we welcome Pat Kee, Vice President of Mountain State Insurance in West Virginia. Pat has spent the past 25 years of his insurance career perfecting personal and commercial line sales, specializing in the oil and gas industry. Pat shares some stories of clients' past and tips and tricks that he's used to pick up million-dollar accounts along the way....

In this week's episode of the Wisdom Letter Podcast, we sit down with Ray Gage, former insurance agent and Workcomp expert, turned business and executive coach. Ray has spent the majority of his career in the insurance industry but recently made the switch to become a business and executive coach focused on helping businesses reach that next level in their ventures. We're grateful Ray sat...

In this week's episode of the Wisdom Letter Podcast, we sit down with Stephen Sedlak, Vice President of Schmale Insurance Agency of the Keystone Group, and Josh Gurley, President of HM-Advisors. These two have gained a wealth of knowledge during their time in the industry and share with us how they got started, the current state of the industry, and the importance of leading with Comp. We also...

In this week's episode of the Wisdom Letter Podcast, we talk to Tim Hurson. Tim has spent his career perfecting marketing/sales and strategic innovation, and his creativity and leadership have taken him around the world, guest lecturing at universities from Canada to Chile. Tim has authored two books, "Think Better" and "Never Be Closing," which lays out his strategy's...

In this week's episode of the Wisdom Letter Podcast, we talk to David Leng, Vice President of Duncan Financial Group and an expert in everything workers' compensation. David shares his journey in the insurance industry, his focus areas at Duncan, and the key solutions the company has developed to provide results-driven solutions for their clients. Join us for this engaging conversation with Presto...

Join us for an insightful episode of the Wisdom Letter podcast as we delve into the world of risk management with Tim Hile, an experienced Outsourced Risk Manager for Ottawa Kent Insurance. With a wealth of knowledge acquired over his long career in the insurance industry, Tim is a recognized expert in risk management, and in this episode, he shares with us some valuable tactics and techniques tha...

In this episode, Preston is joined by Kevin Ring, the Lead Workers' Comp Analyst for the Institute of WorkComp Professionals. Kevin has analyzed over 1200 experience mod worksheets in the last decade and spends much of his time staying up to date with NCCI and other rating bureaus across the country. Don't miss this opportunity to learn from Kevin's extensive experience navigating complex workers'...

Scott Minor: Former Independent Insurance Agency Owner, now working with entrepreneurs on their Business Operating Systems with goals of generating 2x revenue, 6x profit & 3x more employee engagement joins us this week on the Wisdom Letter Podcast. Scott focuses on Growth strategy, recession-proofing the business, attracting talent, strategic planning, and employee engagement. From 2000 to 201...

In this episode of the Wisdom Letter podcast, Preston sits down with insurance expert Brent Huerter. Brent is a specialist in employer insurance and works with companies to offer individual health plans for employees that fit their needs. Brent has spent the last 30-plus years in the insurance industry, providing a wide range of coverages to employers and individuals. This is one not to miss!&nbsp...

Preston sits down with Jerry Whitaker of Acrisure Insurance Group in this episode of the Wisdom Letter podcast. Jerry talks about his time with Acrisure over the past 12 years and the massive growth the company has experienced during this time. Jerry and Preston also discuss some of the industry's most significant issues and the importance of bringing the right people together to progress the indu...

This week Preston sits down with Jim Clement from Towne Insurance. Jim talks about his extensive career building and selling an agency and then maintaining a leadership role within the company. Jim shares his thoughts on the industry's current state and how Towne is cementing their name across the southeast, providing resources beyond insurance. This is one not to miss! 

Preston sits down with Employment Attorney extraordinaire Don Phin in this episode of the Wisdom Letter podcast. Don shares his thoughts on the employment world in the Covid age and the challenges that come along with these new norms. How do you maintain culture and the expectations of your workforce during these times? This is one not to miss!  

In this episode of the Wisdom Letter podcast, Preston sits down with Louis Landwehr, the CEO of Winter-Dent Insurance. Louis discusses his long career with Winter-Dent, how he transitioned the company to be a 100% Employee Owned business, and the challenges and benefits of this change in structure.  

We're excited to have Wayne Sanders on today's podcast! Wayne is the Director of Risk Management for Extended Stay America. He has had a long career in forensic safety and risk management for the hospitality industry, managing multimillion-dollar accounts with large workforces. Working extensively with legal experts in his field and being an expert witness, Wayne has seen it all and has a vast kno...

In this episode of the Wisdom Letter podcast Preston sits down with Roger Sitkins of the Sitkins Group. Preston and Roger discuss a wide range of topics that span 40+ years of friendship and expertise in the insurance industry. Roger shares some of the key aspects of his career that have led him to be an expert in the field.