Human Capital Innovations

Work in Progress: Deep Dive

Business EN ↓ 281 episodes

Work in Progress: Deep Dive is your behind-the-scenes look at the evolving workplace through the lens of cutting-edge research and real-world insights. Join two dynamic cohosts as they dive into Dr. Jonathan H. Westover's latest articles and research, unpacking the big ideas shaping HR, leadership, change management, and work redesign today. Each episode blends thoughtful analysis with lively conversation, breaking down complex workplace trends into practical takeaways you can actually use. Whether you're a leader navigating organizational change, an HR professional reimagining talent strategy...

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Author

Human Capital Innovations

Category

Business

Podcast website

art19.com

Latest episode

Aug 10, 2026

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Episodes

A Conversation about the Behavioral Economics of Artificial Intelligence 17.03.2026

This research explores the behavioral economics of artificial intelligence, specifically how large language models function as unique economic agents with distinct decision-making patterns. The research identifies a preference-belief asymmetry, noting that advanced AI often mimics human-like irrationality in subjective tasks while exhibiting superior statistical reasoning in objective assessments....

A Conversation about Navigating the Jagged Technological Frontier of AI Integration 16.03.2026

This research explores how generative AI acts as a jagged frontier in professional settings, significantly boosting efficiency on some tasks while causing errors on others. Based on a study of Boston Consulting Group employees, the text illustrates that while AI can enhance speed and quality for specific work, it also creates risks of overreliance and decreased accuracy on complex, context-depende...

A Conversation about When the Loop Becomes the System and Rethinking Human AI Control 15.03.2026

This conversation explores the necessity of evolving AI governance from simple human checkpoints to comprehensive sociotechnical frameworks. As artificial intelligence operates at speeds and complexities that exceed human cognitive limits, traditional oversight often becomes merely ceremonial. To ensure meaningful human control, organizations must integrate monitoring, documentation, and intervent...

A Conversation about Unlocking Organizational Ambidexterity through Strategic HR and Creativity 15.03.2026

This research explores organizational ambidexterity, which is the vital ability of a company to balance current operational efficiency with future innovation. Using the healthcare industry as a primary example, the research identifies employee creativity as the essential link between human resource strategies and successful long-term performance. By applying the ...

A Conversation about Embedding Fairness into AI Governance 14.03.2026

This conversation explores a comprehensive governance framework designed to help organizations move beyond abstract ethical principles and successfully operationalize AI bias mitigation. They discuss how technical fixes often fail because of structural organizational barriers, such as diffuse accountability, siloed departments, and intense pressure to deploy systems quickly. To address these gaps,...

A Conversation about Cultivating Generation Z Fulfillment in the Hybrid Workplace 13.03.2026

This conversation explores how organizations can cultivate work fulfillment for Generation Z employees within the increasingly common hybrid work landscape. They argue that while flexibility and work-life balance are foundational, true fulfillment requires a deep psychological connection driven by employee engagement and autonomy. By examining industry leaders like Microsoft and Atlassian, they hi...

A Conversation about Going Beyond Command and Control and Redesigning Hierarchy for the AI Era 12.03.2026

The hosts explore research that argues that modern organizations are suffering from a mismatch between advanced artificial intelligence and outdated industrial-era hierarchies. Rather than fostering innovation, traditional command-and-control structures often lead to increased micromanagement, employee burnout, and slower decision cycles when paired with AI. The research suggests that true success...

A Conversation about the AI Evolution: Architectural Shifts and the Future of Work 11.03.2026

This conversation examines the evolutionary path of artificial intelligence, tracing its growth from reactive language models to autonomous agents and hypothetical superintelligence. They highlight how these technological shifts redefine the division of labor, offering significant productivity boosts while simultaneously triggering concerns regarding job displacement and worker wellbeing. To addre...

A Conversation about the CEO Paradox and Leading Transformation and Trust in 2026 10.03.2026

This conversation explores the strategic paradox facing modern executives who must balance immediate financial pressures with the necessity of long-term organizational transformation. According to recent survey data, leaders who embrace dynamic reinvention—specifically through artificial intelligence deployment and cross-sector expansion—achieve significantly higher profitability than those who ad...

A Conversation about Curing AI Brain Fry and Managing Cognitive Load in Automation 10.03.2026

This conversation explores the phenomenon of AI brain fry, a specialized form of mental exhaustion caused by the excessive use and management of artificial intelligence in the workplace. Research indicates that while these tools aim to boost efficiency, they often trigger cognitive overload due to the constant need for output verification, frequent task-switching...

A Conversation about Human-Centered AI and Navigating the Psychology of Algorithmic Anxiety 09.03.2026

In this conversation, they examine algorithmic anxiety, a complex psychological distress felt by employees as artificial intelligence reshapes the modern workplace. They identify how automation can shatter professional identity and violate the psychological contract between employers and staff, leading to decreased engagement and productivity. Rather than focusin...

A Conversation about Verification-Centric Leadership and Governing Truth in the Generative Age 08.03.2026

This conversation introduces Verification-Centric Leadership (VCL), a strategic framework designed to address the challenges posed by the rapid expansion of generative artificial intelligence. As AI produces high volumes of professional-grade content, the primary burden for leaders has shifted from finding information to validating the accuracy of abundant and often deceptive data. They argue that...

A Conversation about the Enduring Currency of Curiosity: AI and the Future Labor Market 07.03.2026

This conversation explores the complex relationship between artificial intelligence and the modern labor market, highlighting a significant gap between the theoretical capabilities of AI and its actual integration into the workplace. While certain professions show high exposure to automation, empirical data suggests that widespread job displacement has not yet occurred, although entry-le...

A Conversation about Designing the Future of Work in a Digital World 06.03.2026

This conversation explores how digital transformations like AI, robotics, and algorithmic management are fundamentally altering the structure and quality of work. Rather than viewing these changes as inevitable, they argues that the resulting impact on worker autonomy, skill use, and wellbeing is determined by specific design choices and organizational contexts....

A Conversation about the Credential Fluency Advantage and Navigating the Skills-Based Hiring Gap 05.03.2026

This conversation argues that the skills-based hiring movement remains largely performative because most companies lack the operational infrastructure to recognize non-degree credentials. While many firms publicly claim to prioritize capabilities over pedigrees, the data shows that removing degree requirements rarely changes actual hiring outcomes due to outdated appl...

A Conversation about Ripple Effects and Leading Workforce Transformation in the AI Era 05.03.2026

This conversation explores the multi-dimensional impact of artificial intelligence on the modern workforce, moving beyond simple automation to examine complex organizational ripple effects. They argue that successful AI integration requires a strategic shift from treating technology as a mere tool to viewing it as a catalyst for role augmentation and work transformation. To avoid project failure,...

A Conversation about Agent Skills and Bridging Foundation Models and Real-World Performance 03.03.2026

This conversation explores Agent Skills, which are modular packages of procedural knowledge designed to enhance the real-world performance of AI agents. Unlike fine-tuning or simple data retrieval, these skills provide step-by-step instructions and code templates that help models navigate specialized professional tasks. Data indicates that while curated skills significantly boost success in comple...

A Conversation about the Dynamics of Preference Drift and Agent Work Design 02.03.2026

This conversation explores preference drift, a phenomenon where autonomous AI agents shift their behavioral patterns and decision-making styles based on the nature of their work environment. As agents undertake longer, more complex workflows, they may adopt unintended personas or biased orientations if subjected to repetitive, poorly designed, or arbitrary task structures. Thes...

A Conversation about the Paradox of AI Acceleration and Workload Creep 02.03.2026

This conversation explores the paradox of "workload creep," a phenomenon where the voluntary adoption of generative AI unintentionally increases work intensity and exhausts employees. Research indicates that while AI speeds up individual tasks, it often leads to expanded job scopes, constant attention switching, and the erosion of personal downtime. Organizations frequently suffer from diminished...

A Conversation about the Invisible Architecture of AI Safety 01.03.2026

The hosts argue that the safe advancement of artificial superintelligence depends as much on human leadership as it does on technical protocols. The research posits that organizational behavior and people management are the bedrock of safety, as they determine whether researchers feel empowered to prioritize ethical caution over commercial speed. By examining frontier AI labs, the hosts highlight...

A Conversation about Ethical Leadership in the Era of AI Workforce Displacement 28.02.2026

This conversation explores the ethical and organizational challenges arising from AI-driven job displacement, using the massive 2025 layoffs at Block Inc. as a primary case study. It highlights a shifting corporate landscape where profitable companies reduce their workforces not out of necessity, but to replace human labor with advanced algorithmic capabilit...

A Conversation about the Symbiotic Workforce and Strategies for Pro-Worker AI Development 28.02.2026

This conversation explores the development of pro-worker artificial intelligence, which prioritizes augmenting human expertise over simple automation and labor replacement. They distinguish between technologies that merely substitute for human effort and those that create new tasks, arguing that the latter is essential for maintaining worker value and reducing economic inequali...

A Conversation about the Perils of Autonomy and Safeguarding AI Agent Delegation 27.02.2026

This conversation examines the significant security and ethical risks that emerge as AI transitions from passive chatbots to autonomous agents capable of real-world action. Through adversarial testing, they identify critical vulnerabilities such as unauthorized data disclosure, identity spoofing, and the exhaustion of computational resources without human oversight. These systemic failures stem fr...

A Conversation about Bridging the Youth Career Aspiration and Labor Market Gap 25.02.2026

This conversation explores the growing disconnect between the career ambitions of young people and the actual needs of the modern labor market. Research indicates that students often gravitate toward highly visible, "passion-driven" roles while overlooking critical sectors like manufacturing, technology, and renewable energy. This misalignment is driven by a lack of professional car...

A Conversation about Mastering the Art of Intelligent AI Delegation 22.02.2026

Modern organizations face a productivity paradox where artificial intelligence saves time but often increases workloads through extensive rework and task intensification. To address this, the concept of intelligent AI delegation focuses on the deliberate, skill-based practice of managing machine output while retaining human accountability and judgment. Research indicates that successful integratio...

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