Human Capital Innovations
Work in Progress: Deep Dive
Work in Progress: Deep Dive is your behind-the-scenes look at the evolving workplace through the lens of cutting-edge research and real-world insights. Join two dynamic cohosts as they dive into Dr. Jonathan H. Westover's latest articles and research, unpacking the big ideas shaping HR, leadership, change management, and work redesign today. Each episode blends thoughtful analysis with lively conversation, breaking down complex workplace trends into practical takeaways you can actually use. Whether you're a leader navigating organizational change, an HR professional reimagining talent strategy...
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Episodes
A Conversation about the Hidden Tax and Confronting Organizational Bullshit 17.02.2026 18:11
This conversation explores the concept of organizational bullshit, defined as workplace communication issued with a total disregard for truth or evidence. They examine how this phenomenon manifests through vacuous jargon, misleading leadership, and meaningless corporate slogans, ultimately functioning as a "hidden tax" on efficiency. Such behavior severely damages emp...
A Conversation about AI-Washing and the Phantom Productivity Paradox 16.02.2026 16:01
This conversation explores the rising trend of AI-washing, a practice where executives falsely attribute workforce reductions to artificial intelligence to mask traditional cost-cutting motives. Research indicates a significant misalignment between the massive surge in AI-related layoffs and the actual, limited deployment of functional automation technology. These prematur...
A Conversation about Going Beyond Learning Outcomes and Navigating the Hidden Costs of Educational AI 16.02.2026 16:24
This conversation explores the paradoxical relationship between artificial intelligence and modern education, noting that immediate efficiency gains often mask long-term cognitive skill atrophy. While AI tools offer personalized learning and reduced administrative burdens, they also threaten academic integrity and the development of critical thinking th...
A Conversation about Organizational Theory as the Foundation for Agentic AI Systems 15.02.2026 18:53
This conversation argues that the success of agentic AI systems depends more on organizational theory than on technical model improvements. As these systems expand to include multiple AI agents, they frequently suffer from coordination failures, information degradation, and excessive costs. To solve these issues, they suggest applying established human management principle...
A Conversation about How AI Mutates Jobs Instead of Killing Them 14.02.2026 19:13
This conversation explores how artificial intelligence is simultaneously automating routine tasks and augmenting complex human capabilities within the same occupations. While many high-income professionals possess the financial resources and transferable skills to adapt to these shifts, a significant group of administrative and clerical workers faces high exposure with limited support. This bifurc...
A Conversation about How Gen Z Are Rational Actors Not Snowflakes 14.02.2026 13:43
This conversation explores the generational friction occurring as Generation Z enters a workforce still governed by legacy organizational structures. Rather than viewing the perceived lack of commitment from younger staff as a personal defect, the analysis suggests these tensions stem from a structural misalignment between outdated corporate systems and the needs of modern knowledge work. To addre...
A Conversation about Innovation Ecosystems - A Strategic Framework 12.02.2026 16:40
This conversation details the framework for University Innovation Academies, which are interdisciplinary hubs designed to centralize experiential learning, research, and entrepreneurship within higher education. These structures aim to bridge the gap between theoretical knowledge and real-world application by providing students with unified access to maker spaces, mentorship, and community partner...
A Conversation about Bridging the Gap: A Framework for Higher Education Alignment 11.02.2026 16:39
This conversation details a comprehensive framework for modernizing higher education by deeply embedding workforce readiness into the core academic experience. Rather than treating career services as an isolated department, the proposed model integrates professional competencies and experiential learning directly into the curriculum. They argue that this ali...
Rewiring the Organization: Grounded GenAI and Collaborative Transformation 10.02.2026 18:56
This conversation explores how customized generative AI functions as a transformative collaboration infrastructure rather than just a personal productivity tool. By integrating internal company data, these systems significantly increase employee connectivity within organizational networks, helping workers share information and coordinate tasks more effectively. The st...
A Conversation about Silent Decay: Detecting Organizational Readiness Before System Failure 10.02.2026 19:26
This conversation examines how organizations often ignore the gradual erosion of internal readiness, mistakenly relying on lagging performance metrics that fail to signal trouble until a major collapse occurs. While productivity might appear stable, underlying factors like high cognitive load, diminishing psychological safety, and chronic fatigue create a "compen...
A Conversation about the Personal Meaning Penalty and Assessing the Costs of Vacuous Work 09.02.2026 15:15
This conversation introduces the personal meaning penalty, a framework detailing the cumulative harm experienced by individuals in meaning-deficient work. The hosts identify six interconnected dimensions of loss, ranging from energy depletion and identity erosion to profound existential and spiritual costs. Unlike traditional studies that focus on the benefits of purposefu...
A Conversation about Work-Related Cognitive Risk and Evidence-Based Organizational Practice 09.02.2026 16:21
This conversation analyzes how various occupational factors influence both immediate and long-term cognitive health. The research identifies shift work, especially overnight duties, and chronic occupational stress as primary drivers of impairment in memory, attention, and decision-making. Evidence also highlights that excessive working hours contribute to me...
A Conversation about the AI Workweek - Policy for a Post-Automation Economy 08.02.2026 14:52
This conversation examines how corporate short-termism and executive incentives lead to premature layoffs justified by artificial intelligence, even when the technology cannot yet fully replace human labor. This trend risks creating an economic crisis by eroding consumer demand, as fewer employed workers remain to purchase the goods and services companies produce. To count...
A Conversation about the Compassionate Organization: Resilience and Performance Through Care 07.02.2026 16:19
This conversation explores how compassionate organizational cultures serve as a strategic necessity for enhancing both employee wellbeing and operational performance. They define compassion as a three-part process of noticing, empathizing with, and taking action to alleviate the suffering of colleagues. They argue that when organizations integrate support into their l...
A Conversation about the Human Advantage: Mastering New Economy Skills in the AI Era 06.02.2026 19:12
This conversation explores how human-centric skills like creativity, resilience, and empathy have become essential strategic assets in an economy increasingly dominated by artificial intelligence. While employers prioritize these capabilities for future growth, the conversation highlights a significant global skills gap and a lack of formal recognition in current hiring pr...
A Conversation about Bridging the Divide, I-O Psychology, and Organized Labor 05.02.2026 19:19
For over a century, industrial-organizational (I-O) psychology has largely ignored organized labor, prioritizing management interests over collective worker representation. This systemic divide has limited the field’s understanding of workplace power dynamics and diminished its ability to support employee wellbeing through institutional structures. While public support for unions is currently risi...
A Conversation about the Human-Machine Partnership: Orchestrating People, Agents, and Robots 05.02.2026 14:14
This research explores the shift toward a collaborative work model where humans, AI agents, and robots function as partners rather than competitors. While technology could theoretically automate over half of current work hours, the text emphasizes that most human skills will evolve rather than disappear, particularly those rooted in social intelligence and strategic judgment. O...
A Conversation about Polymathic Leadership and Navigating Complexity in the Public Sector 04.02.2026 16:17
This conversation explores the emergence of polymathic leadership as a vital necessity for modern public sector management. It argues that traditional, specialized bureaucratic models are failing to address "wicked problems" like climate change and digital transformation. Effective contemporary leaders must instead possess integrative breadth, combining expertise in policy, technology, and behavio...
A Conversation about Bridging the Leadership Development Learning Transfer Gap 03.02.2026 17:43
This conversation explores the persistent transfer gap in leadership development, where expensive training often fails to translate into actual workplace performance. The author argues that successful learning application is an organizational system challenge rather than just an instructional design issue. To bridge this gap, they recommend integrated strategies such as fo...
A Conversation about Safeguarding Human Agency in the Era of AI Augmentation 02.02.2026 17:56
This conversation explores the critical intersection of artificial intelligence and human autonomy within the modern workplace. It argues that while AI can significantly boost productivity, it risks undermining individual agency if workers lose the ability to understand, challenge, or control algorithmic outputs. To prevent skill degradation and professional alienation, th...
A Conversation about Institutional Trust in the Age of AI 01.02.2026 13:11
This conversation explores the deteriorating state of public trust in modern institutions and how the rise of artificial intelligence complicates this crisis. While the opaque nature of algorithms can worsen skepticism, the authors argue that organizations can rebuild legitimacy through deliberate, evidence-based strategies. Success requires prioritizing transpar...
A Conversation about Cognitive Cauldrons and Reimagining Education for Sovereign Minds 31.01.2026 13:44
This conversation advocates for a fundamental shift in education, moving away from industrial-era subject siloing toward immersive "cognitive studios" that prepare students for an era of information abundance and artificial intelligence. They argue that traditional schooling, which emphasizes rote memorization and fragmented disciplines, fails to equip learners with the&nb...
A Conversation about Moving Beyond Change Fatigue and Building Sustainable Adaptive Capacity 30.01.2026 16:29
This conversation examines the escalating crisis of chronic change fatigue, where a relentless pace of organizational transformation depletes employee resources and harms performance. The author argues that traditional, episodic management strategies are no longer effective in a world of permanent disruption. Instead, they propose a shift toward building sustainable adaptive capacit...
A Conversation about the AI Paradox: Why Human Capital Amplifies Automation effectiveness 29.01.2026 14:23
The conversation outlines a fundamental AI paradox where the accessibility of generative tools does not equalize performance but instead amplifies existing human skill differentials. Data from Anthropic reveals a near-perfect correlation between the sophistication of a user's prompt and the quality of the machine's response, suggesting that cognitive capital is t...
A Conversation about AI and the Shorter Workweek: Balancing Automation and Employment 28.01.2026 16:44
This conversation examines how corporate incentives often lead to premature staff cuts following artificial intelligence adoption, even when the technology is not yet ready to fully replace humans. The author argues that these reductions are driven by short-term financial goals rather than genuine efficiency, resulting in operational failures and broader economic...
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