Human Capital Innovations

Work in Progress: Deep Dive

Business EN ↓ 281 episodes

Work in Progress: Deep Dive is your behind-the-scenes look at the evolving workplace through the lens of cutting-edge research and real-world insights. Join two dynamic cohosts as they dive into Dr. Jonathan H. Westover's latest articles and research, unpacking the big ideas shaping HR, leadership, change management, and work redesign today. Each episode blends thoughtful analysis with lively conversation, breaking down complex workplace trends into practical takeaways you can actually use. Whether you're a leader navigating organizational change, an HR professional reimagining talent strategy...

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Author

Human Capital Innovations

Category

Business

Podcast website

art19.com

Latest episode

Aug 10, 2026

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Episodes

A Conversation about Timing Change: Synchronizing Employee Participation for Success 29.05.2026

This research explores how the timing and structure of employee involvement influence the success of organizational transformations. It highlights the problem of asynchronicity, where a temporal gap between leadership planning and staff awareness leads to resistance and diminished performance. To address this, the research identifies four distinct participation designs—collective early, collective...

A Conversation about Securing the Future: Retaining Generation Z in Public Service 27.05.2026

This research explores the critical challenge of retaining Generation Z employees within the public sector, where rigid bureaucratic structures often clash with the expectations of younger workers. While government agencies face limitations in compensation and rapid promotion, they can foster loyalty by emphasizing meaningful work, social impact, and authentic mission alignment. The research argue...

A Conversation about Designing Human-AI Collaboration Playbooks 26.05.2026

This researchoutlines a transition from viewing artificial intelligence as a mere utility to integrating it as a deliberate teammate within professional innovation. Effective human-AI collaboration requires moving beyond simple procurement toward a structured design approach that clearly defines the machine's role, initiation methods, and cognitive functions. Research indicates that while AI can s...

A Conversation about Designing Motivating Digital Workplaces 25.05.2026

This research examines the relationship between digital technology and employee motivation, arguing that tools primarily influence engagement by altering job structures rather than through direct impact. The research categorizes workplace technology into spatial, operational, and augmentative layers, highlighting how these elements can either empower or restrict staff. To maintain a productive and...

A Conversation about the Great Decoupling: Restoring Trust in the Modern Workplace 24.05.2026

This research explores "The Great Decoupling," a long-term erosion of the bond between American employers and their staff characterized by declining institutional trust and a shift toward transactional relationships. This phenomenon is driven by economic financialization, technological advancement, and regulatory changes that have transferred financial risks from corporations to individual workers...

A Conversation about the Human–AI Teaming Landscape: Designing the Hybrid Workforce 23.05.2026

This research explores the transition from automated task replacement to the strategic development of human–AI teaming within modern organizations. It emphasizes that superior performance arises not from technology alone, but from deliberate organizational design that treats AI as a collaborative partner rather than a simple tool. Key strategies highlighted include the necessity of trust calibrati...

A Conversation about the Lifecycle of Learning: Internal and External Skill Acquisition 22.05.2026

This research examines how employees acquire professional skills through a combination of internal peer learning and external formal training over the course of their careers. Research indicates that informal knowledge sharing among colleagues is most vital during early career stages, whereas structured external programs peak in importance during mid-career. These distinct learning trajectories si...

A Conversation about the Strategic Shift: AI-Enabled Insourcing and Corporate Capability Building 21.05.2026

This research explores a strategic shift in corporate operations, where organizations are increasingly insourcing functions like legal services, marketing, and software development. By leveraging artificial intelligence, small internal teams can now achieve the high-volume output previously only possible through external agencies or vendors. This transition allows companies to capture productivity...

A Conversation about Bridging the Transfer Gap Through Social Support and Networks 20.05.2026

Despite significant investments in workplace training, a stubborn gap often prevents employees from applying new skills to their daily tasks. Recent research suggests that the most effective way to close this gap is to view training transfer and knowledge sharing as parallel social processes rather than individual burdens. Success depends heavily on social support, as active encouragement from sup...

A Conversation about the Centaur Organization: Designing Human–AI Symbiosis 18.05.2026

This research advocates for a symbiotic relationship between humans and artificial intelligence, moving away from the common trend of using technology solely for labor replacement. By examining the complementary strengths of both parties, the author proposes the "centaur organization" where AI handles computational complexity while humans manage ambiguity and ethical judgment. The research outline...

A Conversation about Moving Beyond the Demographic Cliff: Strategic Higher Education Transformation 18.05.2026

This research examines the structural transformation currently reshaping United States higher education as institutions navigate a significant demographic cliff. Driven by a declining birth rate and eroding public confidence, many colleges face severe financial strain and are moving away from the traditional model of offering a comprehensive menu of programs. To survive, schools are implementing s...

A Conversation about the Control Tax: Designing for Judgment Over Oversight 17.05.2026

This research explores the concept of the control tax, which represents the hidden organizational costs incurred when leaders stifle high-performing talent through excessive oversight and micro-management. By prioritizing surveillance and strict approvals over autonomy, companies inadvertently trigger disengagement and the loss of their most capable employees. The research argues that trust is not...

A Conversation about the Human-Centered Algorithm: Leadership and Dignity in the Digital Age 16.05.2026

This research explores the rise of algorithmic leadership, a management style where computational systems and AI perform roles traditionally held by human managers. While these systems offer immense operational efficiency and scalability, they often lead to dehumanization by treating workers as data points and eroding their professional autonomy. To counter these negative effects, the research pro...

A Conversation about Human-Centered AI: Strategic Imperatives for Algorithmic Workforce Fairness 15.05.2026

This research explores the strategic necessity of human-centered AI in modern workplaces to ensure organizational fairness and maintain employee trust. As algorithms increasingly manage high-stakes decisions like hiring and promotions, the researcg argues that companies must prioritize transparency, explainability, and human oversight to mitigate bias and anxiety. The research emphasizes that a wo...

A Conversation about Ethical AI in Recruitment: Mitigating Algorithmic Bias 14.05.2026

This research explores the ethical complexities and strategic implementation of artificial intelligence within modern recruitment processes. While these technologies offer enhanced efficiency and standardized evaluations, they frequently inherit and amplify historical biases found in original training data. The research argues that true fairness cannot be achieved through technical adjustments alo...

A Conversation about Human-Centric AI and Employment Equity 14.05.2026

This research explores the integration of human-centric artificial intelligence within the workplace, focusing on how design and governance influence employment equity. While AI can improve efficiency in recruitment and evaluation, the research warns that algorithmic bias and opaque decision-making risk damaging employee trust and morale. Organizations can foster a sense of procedural justice by i...

A Conversation about Leading Algorithmic Authority: Ethical AI Governance as Legitimacy Infrastructure 13.05.2026

This research explores the transition of artificial intelligence from a mere operational tool into a foundational source of algorithmic authority that dictates critical life outcomes. The research argues that ethical AI governance must move beyond simple compliance checklists to become a robust legitimacy infrastructure integrated into leadership strategy. This approach emphasizes procedural justi...

A Conversation about the Global Lens of Authentic Leadership 12.05.2026

This article explores the complex relationship between authentic leadership and cultural diversity, arguing that the effectiveness of "being oneself" depends heavily on local values. While self-awareness and transparency generally foster trust and engagement, these behaviors can be misinterpreted as weakness or unprofessionalism in cultures that prioritize hierarchy or collective harmony. To resol...

A Conversation about the New Frontier of Workplace Emotional Surveillance 11.05.2026

This research examines the rise of emotional surveillance, where businesses use artificial intelligence to analyze employee moods, facial expressions, and vocal tones in real time. While proponents claim these tools boost productivity and mental health, the research highlights significant risks, including algorithmic bias, the erosion of workplace privacy, and psychological stress. The research su...

A Conversation about the Hidden Costs of Anthropomorphizing Artificial Intelligence at Work 11.05.2026

This research explores the negative organizational impacts of treating artificial intelligence as a formal teammate or employee rather than a productivity tool. While giving AI agents names and positions on an organizational chart may seem like a helpful way to normalize technology, it often leads to diffused accountability and a significant decline in error detection. Managers working alongside "...

A Conversation about Legitimizing Algorithmic Authority: AI Governance in Volatile Environments 11.05.2026

This research examines the shift of artificial intelligence from a mere tool to a primary decision-making infrastructure that profoundly impacts human lives. The research argues that traditional ethical frameworks often fail because they incorrectly assume social and technical stability. Instead, the research proposes a leadership-centered model focused on Sensing, Stabilizing, and Legitimizing to...

A Conversation about Cultivating Human-AI Fit for Adaptive Performance in Knowledge Work 09.05.2026

This research explores the concept of human-AI fit, focusing on how organizations can align generative artificial intelligence with the cognitive habits and professional judgment of knowledge workers. It argues that successful integration requires moving beyond simple automation toward adaptive performance, where users and machines engage in a continuous process of mutual adaptation. The research...

A Conversation about Managing the Machines: Organizational Design for Multi-Agent AI 08.05.2026

This research explores how management theory and organizational design provide a necessary framework for governing multi-agent AI systems. While technical metaphors focus on software architecture, the author argues that these systems actually face human-like organizational pathologies, such as ambiguous authority and coordination breakdowns. By applying concepts like&...

A Conversation about the Asymmetric Power of Algorithmic Moral Influence 07.05.2026

Research indicates that artificial intelligence exerts a unique directional influence on human ethics, successfully encouraging prosocial behaviors while failing to promote antisocial actions. Unlike cognitive tasks where people often defer blindly to technology, individuals seem to use algorithmic advice as a permission structure that reinforces existing po...

A Conversation about Redefining HRM: From Human Capital to Human Experience 06.05.2026

This research explores the fundamental shift in Human Resource Management from a traditional focus on human capital to a holistic emphasis on the human experience. Driven by the rapid integration of artificial intelligence, this transformation allows organizations to move beyond simple productivity metrics toward prioritizing employee wellbeing, purpose, and enga...

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