Work 20XX with Jeff Frick

Mark Cruth, Principal Modern Work Coach and Advocate at Atlassian, has been knee deep in the Atlassian system of work for years. A driving force behind Atlassian's Team playbook,and a big fan of starting from templates, Mark has been helping organizations implement better ways of working.   Such a treat to sit down with Mark at the Atlassian Team '25 event in Anaheim, California. He walked me thou...

Dominic Price returns to Work 20XX, this time from the floor of Atlassian's Team '25 conference in Anaheim. Dom shared his candor, introspection, experiences, and hopes on the back end of a busy week, in person, across a small high boy table, on far more than the future of work. Simultaneously tired out and fired up, it promises to take some fun and unexpected turns.  Dominic has multiple framewor...

​Peter Marquez, Chief Customer Officer at ServiceRocket, joins us from the floor of Atlassian Team '25 in Anaheim to share his frontline perspective on the vibe and announcements, including Rovo, Atlassian's AI assist, now included with purchase.  With over a decade of experience, we cover the ecosystem, evolution of the market, and company. Customer expectations are shifting, Atlassian's footprin...

Molly Sands is Head of Teamwork Lab at Atlassian, where she helps distill what makes teams great, the practices, tools, exercises, behaviors and rituals that great teams tick. Built on first person research, delivered by Molly and team from the Teamwork Lab. Results are published regularly via a number channels including the State of Teams report. I was able to grab some time with Molly in Anaheim...

Andrew Boyagi just completed a multi time zone, multi country, multi week development project with no meetings. Not one. No kick off meetings, no status meetings, zero. And no one even notices until it was pointed out after the fact.  Sure, Andrew still kicked off the project. Of course everyone kept informed. Yes, objectives and priorities were aligned and corrected over time. But without meeting...

Charles Corley traveled to Singapore via Hong Kong to start a new chapter over thirty years ago. He stepped off a night train into a bustling world heretofore only seen on a big screen at the cinema. Charles is not afraid of change, he embraces the new.    As Director of Development at M Moser and Associates, Charles and their global teams are leveraging 3D modeling, virtual reality, and cross-dis...

Connie Noonan Hadley, Founder and Chief Scientist at the Institute for Life at Work, has been exploring team effectiveness since our paths first crossed in Philadelphia thirty years ago. After roles at General Mills and McKinsey & Company, she dedicated herself to academia to further her research on leadership and the universal desire to love one's job. It turns out that strong social connections...

Chet Kapoor, Chairman and CEO of Datastax, is all in on GenAI, aka Generative Artificial Intelligence. When ChatGPT burst into public consciousness in November 2022, Chet pivoted his team and the company to seize a leadership position in the fifth major technology wave of his 30+ year technology career. Data at scale, vectorizing databases, and an open-source ethos are just a few ingredients neces...

Julie Whelan and the CBRE research team delivered the updated 2024 edition of the US Office Occupier Sentiment Survey. This marks the third consecutive year we've had Julie on to share the findings and some of the insights behind the numbers. For the first time since Covid, according to Julie, the survey feels somewhat 'normal,' reflecting a significant shift in sentiment regarding organizations '...

Evan Benway, a musician and the child of musicians, has been immersed in the creation and study of music since his earliest days. Through his deep appreciation for the evocative power and joy of sound, Evan understands how profoundly music can affect mood and emotions. However, in his professional journey, he discovered a stark contrast: sound is often considered a major distraction in traditional...

Tony Jamous started Oyster in January 2020 to use the power of software to address the disequilibrium between the tens of millions of un-filled knowledge worker jobs in the West, with the Billion plus new knowledge workers coming on line in the next 10 years in the developing world.  Connecting the supply to demand, without making people leave their home countries. Making hiring global as easy as...

Brian Elliott mined one of the primary information veins on attitudes about work, workplace, the impact of agency, trust, and outcomes-focused management, effectively moving work forward at the team level, in concert with organizational and individual objectives. The Future Forum Pulse survey, 10,000 people, surveyed quarterly. With the full backing, partnership, and research support of Slack, Sal...

Sacha Connor took a risk. Working on the west coast, for a company she enjoyed in a job she loved, she put it on the line in the interest of wanting her soon to be first born child to grow up around her extended family in Philadelphia. So in 2010, she asked, can I keep my position, but move 3,000 miles and 3 time zones away, and go fully remote?  They replied, yes, 'but' with significant career al...

Chase Warrington established travel and international experiences as his guiding priorities early in his career, recognizing the necessity of making significant trade-offs to achieve these goals. After a brief period in the corporate sector, Chase joined Doist , a fully remote company with 100 employees spread across more than 30 countries. As the Head of Operations, he has taken a holistic approa...

Jack (John) M Nilles coined the term 'Telecommuting' when describing the trade-offs between using the phone and commuting. After the first 20 years of his career coordinating interdisciplinary technology teams in the development of top-secret optical systems for satellites and NASA, and spurred by a Santa Barbara urban planner's challenge, 'If you can put a man on the moon, why don't you do someth...

Michelle Ossmann, PhD, MSN started her career as a Nurse practitioner, delivering services to patients in need. She saw an opportunity to use design to better support more patients at scale, and just as importantly, the Nurse practitioners and other health care team members who face a storm of beeps, flashes, and technology intersecting with the care and emotions of the hospital ward. As part of t...

Dominic Price has been a workplace futurist since before it was cool. Atlassian, founded by Mike Cannon-Brookes and Scott Farquhar in 2002, has always embraced a uniquely Australian approach. With its roots in Sydney and HQ in Silicon Valley, the company was profitable before being funded, displaced email with JIRA for internal communications, and built it's distributed workplace culture on the ba...

Sophie Wade has been working, writing, and speaking on the Future of Work before the Future of Work was cool. She's always been a teacher, so after her first career in media, she started the Flexcel Network, helping organizations optimize around outcomes and sustainable work environments, leveraging in part, flexible work. In 2019, she published the first of five LinkedIn Learning courses. Sophie...

Please join me in welcoming Nellie Hayat, Workplace Innovation Lead, Density, and Host of the Beyond Work Conversations Podcast to Work 20XX. What a treat to share the mic with podcast host who has wholeheartedly embraced the good vibes of the workplace ecosystem. And when it comes to positive energy, this guest literally lights up the room on her arrival, in person or online. We cover a wide rang...

I'm absolutely thrilled to share this conversation with the entertaining, data-centric expert in the field of work from home, Nick Bloom. No one has more of a finger on the pulse of the relevant data in this industry. I welcome Nick Bloom, the William Eberle Professor of Economics at Stanford University, Professor of Economics and Sr Fellow, Stanford Institute for Economic Policy Research and Foun...

It's like Airbnb and WeWork had a baby but with less drama. That's a simple summary of Radious. pro from CEO and Co-Founder Amina Moreau. She moved from film and photography through marketing into co-defining the workplace future. As an Airbnb host during the pandemic with inventory to move and dirty laundry stacking up, she invented Radious. Radious offered a solution with residences outfitted wi...

Often referenced  Future Forum  Research found that flexibility ranked second only to compensation in determining job satisfaction  Rob Sadow , Co-Founder and CEO of  Scoop  was curious to explore how self-reported importance translated to feet on the street, as measured by headcount growth in companies, by Flexible/Hybrid work policy. Rob & team combined the Flex Index, a database representing 6,...

On July 13, The  McKinsey Global Institute  (MGI) released the  'Empty Spaces and Hybrid Places: The Pandemic's Lasting Impact on Real Estate' - report Sixty-four pages focused on 'superstar' cities in the US, Asia, and Europe, and the long term impacts from Covid on the commercial real estate market with a focus on office, Welcome to the kick-off of Season 3 of Work 20XX with McKinsey's Phil Kirs...

Julie Whelan and the research team at CBRE have published the latest edition of the US Office Occupier Sentiment Survey to share insights into the current state of the office market. There have been significant changes since our last conversation, coming out of the pandemic in the summer of 20222. Organizations have become more declarative in setting and communicating policies regarding the number...

Brian Elliott literally 'wrote the book' on the future of work with his fellow authors and Future Forum co-founders, Sheela Subramanian and Helen Kupp. 'How The Future Works.'. At Future Forum, Brian and team got beyond the assumptions, and surveyed 10,000 people, every quarter to get the data.  What are the secrets to building culture, connection, driving innovation, and effectiveness, in the eve...