Wolf of Property Casualty

Sometimes what seem like inconsequential choices can have material impacts on customer relationships. When it comes to selling insurance the last problem anyone wants is a billing problem, this episode provides six considerations related to setting up customer billing and how ensure the best customer experience.

The first episode in a series dedicated to discussing dynamics within the insurance brokerage/agency. Peer to Peer mentorship is critical to success for any insurance professional at any stage of their career. This business is too complicated and too complex to try and figure it out on your own. This episode drills down on how to find the best mentor, and ways to make the relationship mutually ben...

Relative to the history of insurance product development, Cyber Liability over the last 15 years is a phenomenon. The Wolf of P&C catapulted his career specializing in this space. This episode is an introduction to the coverage with some trending thoughts and considerations for where we are today and what's to come.

Request for Proposal's are an accepted part of the insurance broker and carrier review process. Today's episode discusses where these exercises fall short and five recommendations whether you are a broker or a buyer to ensure they are a good use of time.

Wholesale Brokers are not dirty, they provide necessary access to the insurance marketplace. For retail brokers, they are an extension of you and your work product, and not something that should be frequently changed. This quick rant discusses the role of a wholesale broker, how to decide the best one to work with, and turning their work product into a value add.

The commercial auto insurance marketplace continues to be under duress, even as other segments show softening. The results are not only driving losses for this line of coverage, but also putting extreme pressure on commercial umbrella pricing and capacity. This episode unpacks different ways to think about structuring the insurance and tips and tricks to increase insurability and reduce exposure a...

An insurance policy is an insurance policy...right? Well products are separated into two regulatory baskets, admitted and non admitted. This quick rant debunks some of the misconceptions that come with the difference between the two and why they are both useful tools in program design.

Loss control meetings are a necessary part of the insurance relationship between insurance buyers and insurance carriers. They provide crucial information needed in the underwriting process. It is easy to brush these mundane meetings off as "check the box items" but failure to prepare and take control of these meetings can result in inaccurate information and embarrassment that is detrim...

Directors and Officers is present in most insurance programs, internet searches will provide lots of information on the latest publicly traded company embroiled in litigation, but what about more main street private companies? What are they at risk for, how is their policy being rated and structured?

Representing an organization in the insurance marketplace has somehow gotten too transactional. This episode explores how to make a submission stand out, easy to understand, and gets people excited to do business. Insurance buyers should be asking what this process looks like and brokers this is a way to really stand out.

Lists are all the rage, today's episodes includes discussion on five different things to look for and ask for in a commercial property quote, and how to think about them.

Commercial property losses are often times the most tangible types of claims that organizations think about, and the reason they spend the premium dollars they do. What can seem like a cut and dry claim approval process can become far more complicated when third parties get involved leaving a bad taste in the mouth.

Historically Errors and Omissions coverage was only considered necessary for industries like lawyers, architects, and engineers. In today's environment organizations have much more exposure to economic damages through the contracts that they sign no matter the industry they operate in. This discussion highlights the importance of this coverage for any industry, how to structure it, and how it...

Certificates of insurance are a common verification tool of insurance within the industry. What if this recognized currency could become a powerful consulting tool upstream instead of just a documentation "file stuffer" downstream.

Broker compensation has always had a taboo like stigma surrounding it. The industry continues to evolve to see more fee arrangements for brokers vs. traditionally embedded commission, who benefits from this? Why would this strategy makes sense and understanding how these arrangements can be structured to have transparency.

Finding a universal language to discuss complex insurance products is hard. Using composite rates and considering insurance premium on a cost per unit basis can neutralize variables like market conditions and business growth to get the heart of how insurance is priced. Understand cost of insurance on a more basic level that can aid in premium savings year over year.

The Wolf will breakdown what exactly is Equipment Breakdown insurance and why it is often overlooked when it comes to coverage design. Understand what the coverage predominately covers, how to design it and explain it, and some coverages stories along the way. A must listen for those who work with manufacturing operations.

Dana analytics is here to say, this generation of commercial insurance has an insatiable desire to understand what peers are doing in an otherwise confidential arena like insurance program design. Explore the world of benchmarking and how I approached designing benchmarks and things to watch out for with data that can be manipulated.

What better way to kick off this series by having The Wolf talk about crime insurance, from a true criminal. Focus on which coverages are material within the lengthy amount of separate insuring agreements within the policy, how to understand the important components of the policy that are not wrapped up in the limits or deductibles and some learning experiences based on multiple 7 digit losses. Do...

The commercial property and casualty industry is desperate for a fresh voice. This podcast features a 15 year industry retail broker who grew a book of business to over $4M in commission but faced personal struggles and bad decisions, essentially the rise and fall of a 1% producer. The podcast aims to attack P&C concepts in a short format aimed at three target audiences - Brokers, Insurance Ca...