Within the Trenches

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 287 features Sara, a dispatcher with South Metro Fire Rescue out of Colorado. Supported by INdigital Episode topics – Sara's 9-1-1 story Giving birth over the phone How do we make this job more of a career? And much more As always, if you have any comments, questions, or you would like...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 286 was recorded at the 2019 APCO national conference in Baltimore, Maryland. This episode is called Open mic. In this episode we share stories from the lighter, more funny, side of dispatch. Supported by INdigital Episode topics – Open mic stories As always, if you have any comments,...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 285 was recorded at the 2019 APCO national conference in Baltimore, Maryland. This episode features the stories of those who make up the #IAM911 movement out of multiple states. Supported by INdigital Episode topics – #IAM911 Stories As always, if you have any comments, questions, or y...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 284 was recorded at the 2019 APCO national conference in Baltimore, Maryland. This episode is called Open mic. In this episode we share stories from the lighter, more funny, side of dispatch. Supported by INdigital Episode topics – Open mic stories As always, if you have any comments,...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 283 was recorded at the 2019 APCO national conference in Baltimore, Maryland. This episode features the stories of those who make up the #IAM911 movement out of multiple states. Supported by INdigital Episode topics – #IAM911 Stories As always, if you have any comments, questions, or y...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 282 was recorded at the 2019 APCO national conference in Baltimore, Maryland. This episode is called Open mic. In this episode we share stories from the lighter, more funny, side of dispatch. Supported by INdigital Episode topics – Open mic stories As always, if you have any comments,...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 281 was recorded at the 2019 APCO national conference in Baltimore, Maryland. This episode features the stories of those who make up the #IAM911 movement out of multiple states. Supported by INdigital Episode topics – #IAM911 Stories As always, if you have any comments, questions, or y...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 280 features Gina, Communications Officer with Roswell PD out of Georgia and Juan, Medical Interpreter with Telelanguage. Supported by INdigital Episode topics – Gina's 9-1-1 story How Juan became a Medical Interpreter Medical translation birth call 9-1-1 audio As always, if you have a...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 279 features Jason, dispatch supervisor, and training coordinator with Leominster Police Department out of Massachusetts. Supported by INdigital Episode topics – Jason's 9-1-1 story Mic clicks for better or worse And much more As always, if you have any comments, questions, or you woul...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 278 features myself as I take a trip back to where the podcast started as a class project, my last day in dispatch, 1 million downloads and counting and more. Thank you all for listening and for the support. This would be nothing without all of you. Supported by INdigital Episode topic...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 277 was recorded at the 2019 NENA national conference in Orlando, Florida. This is episode features Sara, Senior Project Consultant with 911 Authority. This is an episode you do not want to miss. This will also be followed up by a guest blog written by Sara as a continuation of this st...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 276 was recorded at the 2019 NENA national conference in Orlando, Florida. This is episode features Dispatch Dana, 9-1-1 advocate and James, 9-1-1 Field Coordinator for the Nebraska Public Service Commission. This episode is sponsored by RapidDeploy, the Cloud Aided Dispatch Company -...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 275 was recorded at the 2019 NENA national conference in Orlando, Florida. This is a live audience episode of Open Mic. This is the last half of Imagine Listening where we visit the lighter side of 9-1-1 and share funny and outrageous stories. This episode is sponsored by RapidDeploy,...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 274 was recorded at the 2019 NENA National conference. This is a live audience episode of Imagine Listening featuring the stories of the #IAM911 movement. This is a hard episode and a WARNING that this is not intended for a younger audience as it contains adult language and adult conte...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 273 features my sisters Crystal, Dee-von, her boyfriend Chris and myself. In this episode we reflect on different 9-1-1 calls that involved our family. This episode is sponsored by RapidDeploy, the Cloud Aided Dispatch Company - Facebook | Twitter | Web And sponsored by RapidSOS - Face...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 272 was recorded at the 2019 NENA National conference. This episode features Tina, with the Denise Amber Lee Foundation. This episode is sponsored by RapidDeploy, the Cloud Aided Dispatch Company - Facebook | Twitter | Web And sponsored by RapidSOS - Facebook | Twitter | Web Presented...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 271 was recorded at the 2019 NENA National conference. This episode features Jordan, telecommunications lead with Henderson 9-1-1 out of Kentucky and the 2019 Within the Trenches Continuing Education Scholarship recipient. This episode is sponsored by RapidDeploy, the Cloud Aided Dispa...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 270 was recorded at the 2019 NENA national conference in Orlando, Florida. This is episode features Tracy Eldridge of RapidSOS. This episode is sponsored by sponsored by RapidSOS - Facebook | Twitter | Web Presented by NENA Supported by INdigital Episode topics – An overview of RapidSO...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 269 was recorded at the 2019 NENA National conference. This episode features Steve Raucher, Co-Founder and CEO of RapidDeploy. This episode is sponsored by RapidDeploy, the Cloud Aided Dispatch Company - Facebook | Twitter | Web Presented by NENA Supported by INdigital Episode topics –...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 268 features Mike, Communications Supervisor for an emergency center in Northern California. Supported by: INdigital Episode topics – Mike's 9-1-1 story Visiting dispatch as a kid and how it made an impact on him Early calls and what we learn from them Calls that stick - 9-1-1 audio Tu...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 267 features Melissa, 9-1-1 Director at the Roswell Police Department out of Georgia. Supported by: INdigital Episode topics – Melissa's 9-1-1 story Her first call & dark humor, a way to move forward after a hard call Peer support The Georgia Association of Women in Public Safety And m...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 266 was recorded at the 2019 Michigan Public Safety Telecommunications conference. This episode features Melissa, dispatcher with Birmingham Police Department. Supported by: INdigital Episode topics – Melissa's 9-1-1 story Transitioning from the field to dispatch And much more As alway...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 265 was recorded at the 2019 Michigan Public Safety Telecommunications conference. This episode features Sara, dispatcher and 2019 Young Hero Award recipient and Frances, senior dispatcher, both with Roscommon. Supported by: INdigital Episode topics – Sara's 9-1-1 story Young Hero Awar...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 264 was recorded at the 2019 Michigan Public Safety Telecommunications conference. This is a live audience episode of Open Mic. This is the last half of Imagine Listening where we visit the lighter side of 9-1-1 and share funny and outrageous stories. Supported by: INdigital Episode to...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 263 was recorded at the 2019 Michigan Public Safety Telecommunications conference. This is a live audience episode of Imagine Listening featuring the stories of the #IAM911 movement. This is a hard episode and a WARNING that this is not intended for a younger audience as it contains ad...