Within the Trenches

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 353 features Brian, Public Safety SME, Datamark GIS. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Episode topics – Brian's 9-1-1 story Early public safety through the Explorer Program Calls that stick From dispatch to In...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 352 features Dan Wright, Deputy Director, Baldwin County 9-1-1, AL.  Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Episode topics – Recap of Dan's appearance back in 2013 on episode 8 Dan's 9-1-1 story Hurricane Sally TER...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 351 features Hank Hunt, President of the Kari Hunt Foundation. This episode is Hank's presentation from the Dare to be Great - Fall Virtual Conference and it's a story of heartbreak and triumph.  Thank you to Hank and Dj for allowing me to share their story and presentation. Sponsored...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 350 features Mike, Systems Infrastructure Specialist with INdigital. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Episode topics – Mike's 9-1-1 story From dispatching at home to the fire department at 16 Enter EMT at 18...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 349 features Molly, ESTA ambulance call taker, Melbourne, Australia. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Episode topics – Molly's 0-0-0 story Jumping into the profession during COVID-19 High priority calls withi...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 348 features the Open Mic Live stories shared during the Response2020 Imagine Listening session. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Episode topics – Open Mic Live stories As always, if you have any comments, qu...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 347 features the #IAM911 stories shared during the Response2020 Imagine Listening session. Episode topics – #IAM911 stories As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com .

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 346 features Luz, 9-1-1 Dispatcher out of Southern California and Founder of Dispatch Wellness.  Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Episode topics –       Luz's 9-1-1 story A compelling interest in dispatch thr...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 345 features Roxy, Director, Lyon County Emergency Communications Center.  Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Episode topics –       Roxy's 9-1-1 story Early training Dispatching in Alaska An explosion And more...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 344 features Ryan, Systems Administrator at Gallatin County, KY and this is an INdigital exclusive.  Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Episode topics –       Ryan's 9-1-1 story Early training Calls that stick...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 343 features Anne, Assistant Director of Admin and Training at city of Cambridge, MA.  Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Episode topics –       Anne's 9-1-1 story Early training Translating multiple languages...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 342 is the second part to the Imagine Listening session, called, "Open Mic" and features the stories that highlight the lighter side of 9-1-1. Thank you to everyone who attended, shared stories, and who were there for each other.  Sponsored by INdigital - Facebook | LinkedIn | Twitter...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 341 features the stories of those who attended the first virtual Imagine Listening session. Not only was it a success, but it was held on National #IAM911 Day.  ***WARNING - IF YOU SUFFER FROM PTSD OR HAVE SUICIDAL TENDENCIES, YOU ARE LISTENING AT YOUR OWN RISK.*** The stories you are...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 340 features Myriam, Public Safety Dispatcher with City of Berkeley City and Fire, California.  Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Episode topics –       Myriam's 9-1-1 story Early training Bridging the generat...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 339 features Tom, retired Communications Director out of Indiana.  Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Episode topics –       From street sweeper to dispatcher Early training 70's public safety tech to present d...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 338 features Christine, Dispatch Supervisor with Waukesha County Communications out of Wisconsin.  Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Episode topics –       Recap of Growing up 9-1-1: Parenting advice from a 14...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 337 features Monica, Exec Director of Colorado 9-1-1 Resource Center, Immediate Past President of NENA & Chandy COO & GM of Emergency Services with Inteliquent, and are Co-Chairs of Women in 9-1-1 (WIN) with NENA.  Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeplo...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 336 features Ernie, a law enforcement officer out of San Antonio, Texas and is part of the subject of an HBO documentary entitled Ernie & Joe: Crisis Cops. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web To learn more pleas...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 335 features Terri, Retired Supervising Public Safety Dispatcher out of Placer County Sheriff's Office out of California and Co-Owner of the IXII Group.  Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web To learn more about t...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 334 features an announcement that I have been teasing since around the end of June 2020. This episode reveals the next chapter. It's an episode you do not want to miss.  Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Episo...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 333 features James, 9-1-1 Communications Officer with an agency in South Jersey.    Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Episode topics –       James's 9-1-1 story  From explorer to Dispatcher  Burn out/recovery ...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 332 features Kimberly, dispatcher with Carilion PD out of Virginia. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Episode topics –     Kimberly's 9-1-1 story Wendy's parking lot birth A chance meeting And more   As always...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 331 features Joe Serio, President at the 360 Dispatcher. In this episode we talk about fear and how overcoming fear and realizing that the biggest obstacle is right in the mirror. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter |...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 330 features Rosa Ramos, ENP, CMCP, Manager with Alameda County Regional Emergency Communications Center out of California.   Sponsored by RapidDeploy - Facebook | LinkedIn | Twitter | Web Supported by INdigital Join our Patreon for perks, exclusive bonus content, and merchandise disco...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 329 features Sara Weston, Senior Project Consultant with 911 Authority and Founder of the 911WonderWomen.   Sponsored by RapidDeploy - Facebook | LinkedIn | Twitter | Web Supported by INdigital Join our Patreon for perks, exclusive bonus content, and merchandise discounts - Web Visit 9...