Within the Trenches

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 387 features a preview of Dare to be Great 3 and a reflection on the first two virtual conferences. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Episode topics – DTBG3 Preview & Reflection As always, if you have any comm...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 386 features Jeff Troyer, Executive Director with Kalamazoo County Dispatch Authority and this is an INdigital exclusive episode. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Episode topics – Jeff's 9-1-1 story Early tra...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 385 features the Power of Storytelling from the 2021 VA NENA/APCO conference. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Episode topics – It's a blessing The #IAM911 Movement Project IAM911 And more As always, if you h...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 384 features Kelly, CTO with Jefferson County 911 Communications out of Kansas. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Episode topics – Kelly's 9-1-1 story Early training A cardiac arrest for the first call Buildin...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 383 features funny 9-1-1 stories from Open Mic that were shared during an Imagine Listening session at the 2021 Be the Difference conference. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Episode topics – Open Mic stories...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 382 features stories from the #IAM911 movement that were shared during an Imagine Listening session at the 2021 Be the Difference conference. WARNING - IF YOU HAVE PTSD OR SUICIDAL TENDENCIES, YOU ARE LISTENING AT YOUR OWN RISK. THE STORIES YOU ARE ABOUT TO HEAR ARE ALL TRUE AND COME F...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 381 features Brett Wrenn, Customer Success Manager at Carbyne. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Episode topics – Brett's 9-1-1 story Early training The impact of our calls Technology and 9-1-1 And more As alw...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 380 features Edie DeVilbiss, Shape Good Habits (former dispatcher out of Colorado.) Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Episode topics – Edie's 9-1-1 story Early training A call to serve Shape Good Habits And mo...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 379 features Joni Harvey, Michigan State 9-1-1 Administrator and this is an INdigital exclusive episode. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Episode topics – Joni's 9-1-1 story 9-1-1 hits home A rare thank you A...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 378 features Donald Clark, Systems Administrator, Monterey Co. Emergency Communications, CA and this is a RapidDeploy exclusive episode. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Episode topics – Donald's 9-1-1 story...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 377 features Captain Kevin Haight, Idaho State Police. Special thanks to INdigital and RapidDeploy Episode topics – Kevin's 9-1-1 story Growing up Public Safety Early training Reclassification/Thesis And more As always, if you have any comments, questions, or you would like to be a gue...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 376 features Adam Timm, Head of Change Management at RapidDeploy. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Episode topics – Recap with Adam Stress and Resilience NPSTW2021 And more As always, if you have any comments...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 375 features Kaitlin Jordan, law enforcement dispatcher, and public education specialist, Charleston County Consolidated 9-1-1, SC. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Episode topics – Kaitlin's 9-1-1 story In p...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 374 features Charlie Cullen, Technical Services Director for the UCSF Police Department, CA. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Episode topics – Charlie's 9-1-1 story Early training Calls that stick 9-1-1 tech...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 373 features Monique, Deputy Director, Cheyenne County Emergency Communications, Nebraska. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Episode topics – Monique's 9-1-1 story Early dispatch fears Training and moving up A...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 372 features Dawn, 9-1-1 Lead Dispatcher with Davis County, Utah, and Instructor with the Denise Amber Lee Foundation. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Episode topics – Dawn's 9-1-1 story Interview dispatcher...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 371 features Karen Carlson, PSAP Product Manager, NICE Public Safety. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Episode topics – Karen's 9-1-1 story Early days in dispatch 9-1-1 tech, then and now Becoming an Industry...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 370 features Dr. Stephanie Conn, Psychologist at First Responder Psychology, Author of Increasing Resilience in Police & Emergency Personnel. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web To learn more about Dr. Stephanie...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 369 features funny and outrageous 9-1-1 stories from an Open Mic session. Episode topics – Open Mic stories As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com .

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 368 features #IAM911 stories from a virtual Imagine Listening session. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Episode topics – #IAM911 stories As always, if you have any comments, questions, or you would like to be...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 367 features Rob McMullen, Director at Knox county 9-1-1 out of Indiana. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Episode topics – A different direction Rob's transition The bounce back Technology and COVID And more...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 366 features Chris, Field Engineer, with INdigital and dispatcher with Blount County 911 out of Alabama. This is an INdigital exclusive for February. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Episode topics – Chris's...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 365 features Laura, National Training & Coordinating Manager at St. John Ambulance out of New Zealand. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Episode topics – Laura's 9-1-1 story The advancement of emergency servic...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 364 features Gail Karas, Director of Fulton County 9-1-1, out of Indiana and this is an INdigital exclusive episode. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Episode topics – Gail's 9-1-1 story A father's inspiration...

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 363 features Janelle, Emergency Services Dispatcher, Oak Creek Police Department out of Wisconsin. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Episode topics – Janelle's 9-1-1 story Early training The importance of debr...