Which?

VPNs, or virtual private networks, are nothing new. They’re a tool that grants your devices a more secure connection to the internet and have become increasingly popular since the introduction of age-verification on some websites to prevent children from accessing age-inappropriate content. In this episode of Which? Shorts, we explain what benefits a VPN can provide while you surf the web, and how...

Today marks a big day for both renters and private landlords as the Renters’ Rights Act comes into force - a bill designed by the government to “secure a fairer future for 11 million private renters in England”. So is it just good news for tenants? Or are there any wins for landlords? In this episode of Which? Money, our property expert Sam Wilson explains some of the key changes that are being br...

Switching broadband might seem like a hassle, but it's possible to slash your monthly fees when you're out of contract without switching to a new company or haggling a new deal with your current provider. In this episode of Which? Shorts, we explain how the new One Touch Switch system could make it easier than ever to change provider or even negotiate a better price without leaving. Plus, we share...

With big decisions to be made with your pension pots, preparing for retirement can feel complex, but understanding your options is key to making the most of your money. In this live episode of Which? Money, recorded in front of a live virtual audience, Joanne Padilla from the Which? Money Helpline answers your questions on some of the most important aspects of retirement planning including the pro...

As we become an increasingly cashless society, could we become less reliant on bank cards altogether? In this episode of Which? Shorts, we explain what Pay by Bank is, and how retailers online and on the high street are rolling this out as a new way for us to pay for goods and services. And while it works out cheaper for the retailer, given it bypasses the usual card processing fees sent to Visa a...

It’s been 70 years since the then Chancellor of the UK, Harold MacMillan announced the launch of premium bonds. But after seven decades and over £40bn paid out in prizes, are they still a worthwhile element of your savings portfolio? In this episode, Which? Researcher Holly Lanyon explains the history of the savings product, how they’ve changed over the years, and how likely you are to win a prize...

What did you do to your old phone when you upgraded to a new model? Too many of us are doing the wrong thing. In this episode of Which? Shorts, we explain why buying a new piece of tech when the model you're upgrading from is still perfectly serviceable is doing more harm than good, especially when you don't dispose of them properly. In a recent survey of Which? members, more than 50% of smartphon...

Have you received a private parking fine that makes no sense? You might be a victim of an ANPR camera error. In this episode we talk about the Which? investigation that uncovered why Automatic Number Plate Recognition (ANPR) technology seems to be plagued by so many inaccuracies. While the industry boasts a 97% accuracy rate, the remaining 3% results in misreadings every day. We're joined by Which...

Last week, the price you pay for your gas and electricity went down. That’s despite the ongoing crisis in the Middle East that caused wholesale prices to skyrocket. But what does the future hold for energy prices in the UK? In this episode, Which? Principal researcher and energy expert Sarah Ingrams joins us to explain what happened to the price cap that resulted in those on standard variable tari...

You know what a hearing aid is. But hearing aid glasses could be gamechanging for those who need to hear more clearly. In this episode of Which? Shorts, we explain what hearing glasses are. They’re a relatively new addition to the market, aimed at offering a more stylish alternative to hearing aids to help those with mild to moderate hearing loss hear and see more clearly, with just one product. B...

For many of us, doing admin on our pensions isn’t exactly the most exciting job in the world, but transferring or combining your pots can come with big advantages. So, for those of us who want to do it, why is the process still so painful? In this episode, Which? Money’s Ruby Flanagan joins us to share her research into pension transfers, and reveals the reality faced by Which? members trying to n...

Making a will is something we all ought to do, but there are common mistakes you really need to avoid - and they’re all pretty easy. In this episode of Which? Shorts, we've spoken to our members to find out their real-life experiences with writing a will to find out which errors are most common, and explain the consequences of not having a watertight document. Plus, we explain what steps you can t...

Back in January we brought you a live podcast with our health experts who answered your questions on how to get healthier as you age. We couldn't answer them all, so we've recorded another episode to cover more of your burning health questions. In this bonus episode of our healthy living podcast, we're joined by our public health nutritionist Shefalee Loth and the founder of CityDietitians Sophie...

If your estate is large enough when you die, inheritance tax will be due on the money and assets you leave behind for your loved ones, but you can reduce the size of the bill by leaving a slice of your wealth to charity. In this episode, Which? Money deputy editor Sam Richardson explains how nominating a charity to receive a portion of your estate can achieve three things: reduce your inheritance...

From 31 March 2026, a major change is being introduced across councils in England to standardise what is accepted in kerbside bin collections. In this episode, we explain how the Simpler Recycling law is going to change the way you dispose your household recycling waste in England. Read more about the changes on our website & sign up for our free Sustainability newsletter Become a Which? membe...

More of us than ever are shopping online. But the regulations that are meant to keep us safe aren't working, putting us at risk from buying dangerous and illegal products through major retailers. In this episode of Which? Shorts, we report on the rise of online marketplaces run by well-known retailers and highlight the significant failings that are leading to people being harmed by unsafe products...

Improving the energy efficiency of your home is always top of mind when it's cold outside or you can feel a draft inside. But getting somebody to assess your home's efficiency isn't as thorough as it should be. In this podcast we're joined by our sustainability specialist Karen Lawrence who explains how when trying to compare the options for homeowners seeking energy advice, she was met with inacc...

With so much uncertainty in the global markets, where's the best place for you to invest? In this week's episode we reveal the providers who are doing more than most to satisfy their customers, and the stocks and shares Isas that offer good value for money. Read more about best rated investment platforms on our website & sign up for our free weekly Money newsletter Get in touch with us via ema...

More countries than ever require tourists to apply for a visa to enter. They should be applied for via official avenues, such as government websites, but our investigation has found that Google is allowing fraudsters to pay for their fake websites to appear at the top of search results. In this episode of Which? Shorts, we reveal what happened when we clicked on those adverts, as we found out what...

Have you ever been in the market for a new car and been shocked by the list prices? You're not alone. We've been investigating why the days of sub-£10,000 motors are long gone. In this episode, we sit down with our cars expert Michael Passingham to analyse why the era of the truly "cheap and cheerful" car seems to be over. He explains how expensive optional extras and high-tech safety features are...

At the end of the month the Financial Conduct Authority will lay out its rules for a multi-billion pound compensation scheme aimed at millions of drivers who unwittingly overpaid when they paid for a car on finance. But what will those rules look like? In this episode, Which? cars expert Michael Passingham explains how drivers who bought a car between 2007 and 2024 could be owed money as part of t...

The feeling of stepping inside a countryside pub for a refreshing drink and a warming meal can top off a long day outside. But which county boasts the best pubs? In this episode of Which? Shorts, we shine a spotlight on a county and a peculiarly-located national park that offers breathtaking scenery and a plethora of public houses, from from village pubs to gastropubs, to ancient coaching inns. Re...

The Chancellor Rachel Reeves delivered her Spring Statement this week - a speech that the government hoped beforehand would be a non-event with no new policy announcements. But has the war in the Middle East cast doubts and uncertainty over the future of this government’s fiscal aspirations? In this episode, Which? Money’s Matthew Jenkin joins us to talk through the biggest headlines from the Chan...

Our annual survey has ranked Ryanair as the worst-performing short-haul airline. In this episode of Which? Shorts, we reveal the results of our research, thanks to thousands of travellers giving their feedback of 23 carries based on the booking process, customer service, value for money and more. Plus, we compare how low-cost airlines could cost more than you'd first expect once you've paid for an...

It's been over a decade since pension reforms were introduced, giving us more freedom and flexibility to choose how to access our retirement savings. But how to access your money isn't the only decision you'll need to make - you'll also need to choose when to access your pension. In the final episode of our four-part podcast series, we discuss the options you have for accessing your money - includ...