Which?

More people than ever are turning to the private sector for healthcare, with growing numbers taking out private medical insurance to help cover the cost. But is it worth the monthly outlay? In this episode of Which? Money, Matthew Jenkin from our Money team reveals the results of our member survey, including which insurance providers were rated the highest. He also explores whether policy holders...

We’ve covered the loss of security support for Windows 10 on our podcast, on our website, in our magazines for a long time. But Microsoft has extended support for 10 users until autumn next year - giving you more time to prepare. That doesn’t mean you can sit back and do nothing. In fact, we actively discourage you from doing so. In this episode of Which? Shorts, we explain what’s currently happen...

It’s becoming increasingly difficult to avoid AI in our day-to-day lives. But are chatbots accurate enough to be trusted with your personal finance questions? In this episode of Which? Money, our senior data journalist Josh Wilson shares the results of his investigations into chatbots, where he aimed to find out how good they are at answering questions about personal finance. Josh tested five chat...

AI summaries are becoming increasingly prevalent to give us a quick overview of topics. But a new Which? investigation into Tripadvisor has shown that its AI-generated summaries fail to accurately reflect real traveller experiences. TripAdvisor summaries sometimes even brush aside severe safety risks and health hazards. In this episode of Which? Shorts, we reveal how Tripadvisor's AI tools downpla...

One in five UK adults uses 'buy now, pay later' services such as Klarna and Clearpay to spread the cost of online purchases. Earlier this month, new government regulations came into force, giving consumers stronger protections when using these services. In this episode of Which? Money, our money editor Grace Witherden tells us what the new regulations mean for you. Grace also shares examples from...

Images of distressed British travellers who missed flights home because of long queues caused by Entry/Exit System (EES) border checks have understandably made people nervous. In this episode of Which? Shorts, our travel editor answers your questions about EES checks at European airports to help you prepare for a flight to the EU this summer. He explains who’s affected, whether or not you should b...

Seeking out deals on supermarket products is nothing new. But our research has found some branded products that you never need to pay full price for. In this episode of Which? Shorts, we reveal the results of our year-long investigation that analysed the pricing of thousands of popular branded groceries to uncover the truth about grocery promotions. We reveal the tricks of the trade and teach you...

Welcome to The Shoddies! It's time for our annual awards where we name and shame the companies we think can - and should - do better. In this podcast, we call out 13 brands that we think have let consumers down over the past year. From car companies, to airlines, high street stores to telecoms giants, our experts hand our awards to household names that have misled or mistreated customers. Read mor...

Cash held in stocks and shares Isas could be taxed at 22% from April 2027 as the government looks to close loopholes for savers and investors. In this episode of Which? Money, our investing expert Josh Wilson explains the new rule, which comes into force at the same time as the cash Isa limit is reduced from £20,000 to £12,000 for under 65s. Josh explores how these changes form part of the governm...

Nestled in the French Alps, Lake Annecy is the country’s third largest lake and boasts clear waters and a vista of pine-forested mountains. What can you expect if you visit this summer? In this episode of Which? Shorts, our travel expert shares his experience of visiting the shores of Lake Annecy, from raclette sandwiches to Michelin star restaurants. He shares his insider tips on how to make the...

Online fashion boutiques claiming to be independent, UK family businesses are popping up all over social media, but are they actually legitimate? In this episode, Erica McKoy sits down with Which? retail expert and senior researcher Hannah Walsh to discuss her investigation into bogus boutiques. She reveals how these misleading websites sell cheap items for a premium price under the guise of being...

We’ve reported before that fraudsters are able to keep on spending your money even if you replace your card thanks to a little-known feature of debit and credit cards. So we’ve investigated to find out if the banking industry is making it harder for scammers. In this episode of Which? Money, our scams and fraud expert Faye Lipson explains what an automatic billing updater is, how handy it is when...

Think your 5G connection is working just because the icon is showing? Think again. In this episode of Which? Shorts, we reveal why the UK ranks last in the G7 for mobile network performance. Plus, you’ll hear some practical steps that you can take to get better and more reliable mobile connection in your area. This episode is read by Erica McKoy and is based on an article written by Adam Snook, or...

Whether you already have a rainy-day pot or the idea of building up your savings from zero feels completely out of reach, do you know how to build a solid financial safety net? In this episode, we break down how to get started on an emergency fund without feeling overwhelmed by the numbers. We talk about whether you can save more with app based savings accounts vs standard high-street savings acco...

Think your phone is secure just because you use face unlock? Think again. In this episode of Which? Shorts, we reveal how 64% of smartphones tested in our labs were easily tricked by nothing more than a 2D printed photo. Plus you’ll also hear some practical steps that you can take right now to strengthen the security of your device. This episode is read by James and is based on an article written...

Whether you’re approaching retirement or the end of working life still feels years away, do you know how much you really need to retire? In this episode we learn more about Pensions UK’s Retirement Living Standards report, looking closely at the numbers that give us an idea of what our retirement could look like, and how much you need to save to enjoy a luxury lifestyle later in life. We’re also j...

Solar power is back in the headlines, with a recent flurry of interest sparked by a spike in global energy prices. But is it worth it for your home? In this episode of Which? Shorts, we explain how to find out whether solar panels are a worthwhile investment for your home, and what factors will have the biggest impact on your potential savings. From assessing your roof and comparing installers to...

Weight loss injections like Ozempic, Monjaro and Wegovy are skyrocketing in popularity but are online pharmacies following the rules? In this episode, we sit down with Which? senior investigative researcher Sara Spary to discuss her investigation into online pharmacies. She reveals how easy it is to bypass safeguards by using fake GP details and fabricated health conditions to buy these prescripti...

Whether it’s rip-off pricing, ticket touts or dangerous products being sold on online marketplaces, the government’s Department for Business & Trade is responsible for protecting consumers’ best interests. But is it doing enough? In this episode of Which? Money, we sit down with Kate Dearden, the minister for employment rights and consumer protection to ask what work the government is doing to...

Say goodbye to your inefficient tumble dryer when it breaks, as heat pump models will soon become the norm. In this episode of Which? Shorts, we explain why the government is introducing new regulations that will mean inefficient tumble dryers - mainly condenser and vented models - will disappear from shops on the high street and online. We explain how the raising of efficiency standards will driv...

Copy trading is a fast-growing trend, where investors discuss portfolios and markets, potentially influencing investment decisions. Copy trading takes this a step further, as investors mirror the portfolio and trades of another user of the platform. In this episode of Which? Money, senior researcher Megan Thomas explains how copy trading works, how risky it can be, and how certain trading platform...

Switching mobile networks can seem like a hassle, but it’s easier than ever to move to a new provider and potentially save hundreds of pounds per year. In this episode of Which? Shorts, we reveal the results of our survey of consumers to find out which mobile networks are the best on price, customer service and more. We explain how smaller, virtual networks actually piggyback off the infrastructur...

12.2m people are on track to face poverty in retirement, meaning you won’t have enough money to live the most basic standard of living once you stop working. In this episode of Which? Money, Scottish Widows’ head of pension policy Pete Glancy joins us to talk us through his research that explains why so many UK adults aren’t saving enough to live comfortably in later life. Pete shares his insight...

Whether it’s supplements or skincare, sunscreen or sleep aids, our research has found that you don’t need to spend a fortune to be healthy. In this special live podcast we assembled a panel of expert guests to take your questions on everything from how to fix your sleep routine, which moisturisers and creams actually work, and the supplements that will help you stay healthy as you age. We also lif...

Scrolling through social media for a nice day out can lead to beautiful scenery and lasting memories, but how do you know if that dream destination actually exists? As AI adoption grows, fictional attractions are luring unsuspecting travelers out of pocket. In this episode of Which? Shorts, we explore the rise of fake days out on social media. We look at why influencers and scammers are leveraging...