When It Hits the Fan

Quick Wins is a series of short guides from the When It Hits the Fan team that’ll help you manage your own personal PR so you can navigate the world of work like a pro. In this episode David Yelland and Simon Lewis share their tips on how to deal with imposter syndrome. It’s that feeling when you are performing well in your job but you still doubt your abilities and feel like a fraud. According to...

David Yelland and Simon Lewis discuss how it has hit the fan for two global, glamorous names this week – the first is F1 Red Bull boss Christian Horner, husband of former Spice Girl Geri Halliwell, who finds himself in the news for all the wrong reasons, and the second is the glitzy private members' club Soho House, under attack from the wolves of Wall Street. They also look at the culture wars pu...

Quick Wins is a series from the When It Hits the Fan team that helps you navigate your own personal PR in just a few minutes. After all, if the rich and powerful have a personal PR guru to help them get to the top, why not you? In this episode – in our increasingly digital world, a couple of clicks can make or break a person’s reputation. The internet can be a great tool for building up your publi...

David Yelland and Simon Lewis discuss how the Palace is managing news of the King’s cancer diagnosis. How will the royal communications team be controlling the release of information in the coming weeks? Also, in the wake of Meta CEO Mark Zuckerberg’s apology to parents of children who have suffered on social media, David and Simon look at why real change is so hard in Silicon Valley when it comes...

David Yelland and Simon Lewis enter into the secret world of secrets and discuss how it is still possible to keep big news under wraps – how Liverpool manager Jurgen Klopp kept his departure from Anfield out of the press with the help of his "inner doughnut". As the UK government moves to ban disposable e-cigarettes, David and Simon look at how PR has helped the vaping market capture Britain. And...

Quick Wins is a series of short episodes from the When It Hits the Fan team to help you navigate your own personal PR. In this episode, David Yelland and Simon Lewis share their advice on how to work with a tricky boss. Managing this relationship is a key part of getting on in your working life. So understand their goals, make them look good, and if that doesn't turn them into a pussy cat, have th...

David Yelland and Simon Lewis discuss the fan-hitting hornet’s nest that is executive pay. After Centrica CEO Chris O’Shea said he couldn’t justify his £4.5 million pay packet, they ask - is the BBC Breakfast sofa a wise PR move for a chief executive? Footballer Jordan Henderson - why his communications strategy is a little... offside. And, the power of high-profile people being open about their m...

David Yelland and Simon Lewis discuss the aggressive PR strategy that was part of the Post Office scandal. When does defending your brand become toxic PR? They also look at Boeing’s reputational crisis following the Alaska Airlines blowout and why trust is central to public relations. And the King’s new biography – the Palace is being more open, which is a good PR move, but are there risks attache...

Quick Wins is a series of short and snappy episodes with lots of useful advice aimed at improving your working life. In this episode, David Yelland and Simon Lewis share their tips on how to negotiate your salary. If you want a pay rise choose your timing carefully, make it about the company, and don't say you deserve it! Producer: Sophie Smith Executive Producer: Eve Streeter Music by Eclectic So...

Quick Wins is a series of short and snappy episodes with lots of useful advice aimed at improving your working life. In this episode David and Simon share their tips on how to leave your job with style. It's time to move on, or perhaps you've lost your job. Don't get angry – line up your friends and remember: there's always a new tomorrow. Producer: Sophie Smith Executive Producer: Eve Streeter Mu...

In this special episode, David Yelland and Simon Lewis take you into the eye of a media storm and talk to a person who has lived through it. What’s it like to wake up to a world where everyone knows your name, and you wish they didn’t? In 1991, Gerald Ratner had one of Britain’s most famous fan-hitting moments. Having built a billion-pound chain of high-street jewellery shops, he saw his business...

David Yelland and Simon Lewis discuss Prince Harry’s phone-hacking victory in the High Court and how the British print press is dealing with its own reputational crisis by pretending it didn’t happen. Also – Baroness Mone is back in the headlines for all the wrong reasons following her latest attempt to control the narrative in an interview with Laura Kuenssberg. Why is her PR offensive failing? A...

David Yelland and Simon Lewis discuss Baroness Mone of Mayfair’s self-funded YouTube documentary – does it make her a PR genius or just terribly unwise? They also look at the reputational fallout from the Phillip Schofield affair at ITV – for both the company and individuals. And they peek inside the secret world of VIP PR. What strategies do big companies have for handling famous customers in pub...

Quick Wins from the When It Hits the Fan team is our how-to guide to being better at your own PR and navigating the world of work like a pro. In these special short episodes, David Yelland and Simon Lewis give you lots of useful tips that might just change your working life – and it’ll only take a few minutes of your time. In this episode: how to survive the office party. Should the "hub and spoke...

David Yelland and Simon Lewis return to the continuing fallout from Omid Scobie’s book Endgame, which has provoked a highly unusual change of PR strategy from Buckingham Palace. They also discuss the flock of PR people who have descended on the COP summit in Dubai and ask what they’re up to. And, every CEO’s worst nightmare - the Wilko select committee. How do you prepare for going in front of a f...

This week David Yelland and Simon Lewis go behind the scenes as the Royal Family tries to cope with Omid Scobie’s new book Endgame, which appears to be from "Team Meghan". When is "no comment" the best strategy? David and Simon delve into the never-talked about world of obituary PR and reveal the horse-trading and lobbying that goes on behind closed doors. And the battle being fought between Ridle...

After a week in which some top people in British politics have lost or given up their jobs, David Yelland and Simon Lewis discuss the strange case of OpenAI’s Sam Altman, the artificial intelligence superstar whose overnight ousting – and very quick re-employment – sent shockwaves through Silicon Valley. Everton Football Club in crisis – how do you utilise PR in the emotional cauldron that is the...

As the King marks his 75th birthday, David Yelland and Simon Lewis look at how the Palace is using artificial intelligence to track public sentiment, what series six of The Crown means for the Royal PR strategy, and the thorny issue of Prince Harry’s court crusade. Also in this episode – Shell’s drive to change how 18 to 24 year olds feel about fossil fuels. And Pharrell Williams' million-dollar h...

Rishi Sunak’s fireside chat with Elon Musk following the UK’s AI Safety Summit has been criticised as a PR disaster for the Prime Minister. But was it really a fan-hitting moment for him? Or just a vision of the future new world order? Also, as Robert de Niro is in court in the US battling out a very public spat with his former assistant, David Yelland and Simon Lewis discuss the often hidden role...

David Yelland and Simon Lewis assess the endgame around former CEO Alison Rose’s departure from NatWest. With a forensic PR eye they return to the scene of her fan-hitting moment at a charity dinner where she sat next to the BBC business editor Simon Jack. What tricks of the trade do communications people have up their sleeves to avoid a PR disaster like this one? And how will the debate around Al...

Following the release of Britney Spears’ autobiography David Yelland and Simon Lewis discuss the wisdom of the tell-all memoir. How does it measure up as a PR strategy? Also, BT’s “blink and you may have missed it” rebranding to EE – will a customer backlash make the company regret downgrading this great British brand? And finally, as Meryl Streep announces the end of her marriage… six years ago,...

In this episode, David Yelland and Simon Lewis discuss the decision of Captain Tom’s family to enter the lion’s den in a TV interview with Piers Morgan in a bid to clear their name. Also, they chat about the public relations problems at Barclays Bank, and a leaf straight out of the PR playbook from the Jockey Club. A Raconteur production for BBC Radio 4

In this episode, David Yelland and Simon Lewis discuss “PR-ing the impossible” - the dirty business of representing the tobacco industry. Also, controlling the narrative – what the new Beckham Netflix documentary tells us about David and Victoria’s three decades of fame and how they’ve managed it. And they’ll be looking at an Eton Mess - and we don’t mean the pudding. What do you do when you're th...

In this episode, David Yelland and Simon Lewis discuss the soft power of one of the most influential people in the United States right now. It’s not a man, it’s not even a very old man. It’s a 33-year-old woman who seems to have Fox News, Donald Trump and the Republican Party running scared - Taylor Swift. With half a billion social media followers and a growing political influence among her fans,...

In the wake of Rupert Murdoch's retirement, David Yelland and Simon Lewis discuss a tale of two successions and how the fates of one of the world’s biggest media dynasties and the Royal Family became paradoxically intertwined. They look at the latest fan-hitting moment for Britain’s HS2 project, which could mean the end of the line for northerners. And “your old meter could catch fire” – why Briti...