What's Up with Tech?

Interested in being a guest? Email us at admin@evankirstel.com Embark on a transformative odyssey with Calix's Chief Commercial Operations Officer, Matt, as he reveals the seismic shifts within the broadband industry and Calix's own monumental evolution. By leveraging his profound expertise in tech and consulting, Matt unveils how this tech trailblazer is redefining connectivity with cut...

Interested in being a guest? Email us at admin@evankirstel.com Prepare to be captivated by Liz Tsai, an MIT math prodigy whose career arc bends from the stringent world of commodity trading right into the heart of innovative customer support with her brainchild, HiOperator. Today's conversation peels back the layers of her journey, revealing how a curiosity for complex problems and a passion...

Interested in being a guest? Email us at admin@evankirstel.com As the curtains close on Appian World, it's evident that technology and strategy are at the forefront of the telecommunications industry. I had the pleasure of conversing with Moutie Wali, Director of Technology Strategy at TELUS Communications, who provided profound insights into the evolution of this iconic Canadian brand. Intro...

Interested in being a guest? Email us at admin@evankirstel.com Ready to embrace the future of customer experience? Elizabeth Tobey from NICE joins us for an illuminating chat, unveiling the transformative power of AI in the contact center landscape of 2027. Grasp a glimpse into a world where data scientists are no longer the gatekeepers of decision-making, and where the velocity of business demand...

Interested in being a guest? Email us at admin@evankirstel.com Embark on a journey into the revolutionary world of low-code with April Schuppel, Lead Developer Advocate & Product Evangelist at Appian, as she shares her personal transition from industrial engineering into the pulsing heart of software innovation. Our conversation at Appian World unveils the colorful tapestry of a community thri...

Interested in being a guest? Email us at admin@evankirstel.com Prepare to be transported into the dynamic gig economy's future with Michael from Torc, as we uncover how the platform is redefining professional opportunities for software developers. In disarming the transactional nature of popular freelance sites, Torque's innovative approach builds profound connections between tech talent...

Interested in being a guest? Email us at admin@evankirstel.com Unlock the secrets behind the transformative world of enterprise IT observability with our esteemed guest, Jeremy CEO from Observe. As he shares his captivating journey across the pond, from the UK to the heart of the US tech industry, you'll be inspired by his experiences with tech behemoths like Oracle and Dell, and how Michael...

Interested in being a guest? Email us at admin@evankirstel.com Explore the cutting-edge with Michelle Brophy of AlphaSense as we dissect the evolving landscape of AI and cybersecurity investments. This episode takes you on a journey through the technological advancements propelling the industry forward, where generative AI isn't just a buzzword but a transformative force reshaping how busines...

Interested in being a guest? Email us at admin@evankirstel.com Welcome to a riveting exploration of the industrial communication revolution with Vikram from Ecrio, where the focus is on the transformative impact of private 5G networks. Ecrio's journey from pioneering messaging technology pre-IP era to spearheading real-time cellular solutions paints an intriguing narrative of innovation and p...

Interested in being a guest? Email us at admin@evankirstel.com Discover how UiPath is revolutionizing enterprise automation by harnessing the might of Google Cloud's AI in an electrifying conversation with Edward from UiPath. As we unpack the synergies of this powerhouse partnership, you'll learn how the integration is not just streamlining operations but also pioneering new frontiers in...

Interested in being a guest? Email us at admin@evankirstel.com Prepare to be whisked away into the high-speed lanes of innovation as we sit down with Gabriel, the visionary North American president of icomera. Together, we unpack the complexities behind delivering unwavering internet connectivity to the bustling world of public transport. Imagine traveling in a world where your online experience f...

Interested in being a guest? Email us at admin@evankirstel.com Ever felt the pang of isolation while sifting through emails in your home office? You're not alone. Today, we're joined by Vish, the innovative mind behind SoWork, who guides us through the maze of remote work's challenges with a solution that's as intriguing as it is practical. From his early days of entrepreneuria...

Interested in being a guest? Email us at admin@evankirstel.com Get ready to unlock the future of telecommunications with Axio's CTO, Adil,  whose pioneering vision is reshaping connectivity as we know it. Tune in as we dissect the game-changing potential of 5G and AI with Adil, and learn how Oxio is tearing down traditional barriers, enabling a new wave of entrants to the telecom arena. Imagi...

Interested in being a guest? Email us at admin@evankirstel.com Unlock the power of IoT to revolutionize your business as Rob from PwC's Connected Solutions Group shares his expert insights. Prepare to be enlightened on how integrating smart technologies into everyday objects can drive efficiency, innovation, and substantial financial rewards. Our conversation with Rob is a deep dive into the...

Interested in being a guest? Email us at admin@evankirstel.com Join the ranks of the inspired as Mike Burkland, the mastermind behind Five9's billion-dollar ascent in the customer experience realm, shares the ethos that transformed a humble startup into a CX powerhouse. Immerse yourself in the wisdom of a CEO who's championed joy in every customer interaction for over 16 years and uneart...

Interested in being a guest? Email us at admin@evankirstel.com Prepare to be enlightened as Abhishek from Airtel Business takes us behind the scenes of a digital revolution that's not just reshaping India, but setting a global benchmark. We're unwrapping the layers of Airtel's foray into the Internet of Things (IoT), particularly their ambitious stride towards overhauling a nation&a...

Interested in being a guest? Email us at admin@evankirstel.com Unlock the future of network technology with Daniel from Airspring, whose insights into the dynamic world of SD-WAN and connectivity paint a vivid picture of innovation and customer-focused solutions. Celebrating their 23rd anniversary, Airspring's journey from humble beginnings to a global leader in managed services is a testamen...

Interested in being a guest? Email us at admin@evankirstel.com Prepare to be empowered in the ongoing battle against robocalls as Alex Quilici, CEO of YouMail, joins us to reveal the cutting-edge strategies that are protecting our telecom networks. Uncover how YouMail has evolved from a simple voicemail service into a vanguard of defense, using sophisticated audio analysis techniques to detect and...

Interested in being a guest? Email us at admin@evankirstel.com Unlock the transformative potential of business with Mike Beckley, the visionary CTO of Appian, as we explore the fusion of low-code automation, AI, and data fabric technology. You're guaranteed to gain invaluable insights as Mike unpacks the complexities faced by large organizations when integrating cutting-edge AI into their wor...

Interested in being a guest? Email us at admin@evankirstel.com Discover how artificial intelligence is revolutionizing contact centers with Jim from Five9, who joined us after an exhilarating Enterprise Connect to share his profound insights. Prepare to be captivated as we delve into the AI evolution that's transforming customer interactions from ordinary to exceptional. We'll examine ho...

Interested in being a guest? Email us at admin@evankirstel.com Unlock the potential of customer experience with Five9's Chief Marketing Officer, Nikki Hall, as we explore the energy she's infusing into the CX landscape. Our conversation at Enterprise Connect Day 2 reveals how Nikki's first few months have centered around leveraging Five9's dynamic culture and cutting-edge techn...

Interested in being a guest? Email us at admin@evankirstel.com Have you ever been caught in a customer service nightmare that left you thinking, "There has to be a better way"? Richard Smullen, CEO of Pipestream, had that very epiphany, and it led him to champion a revolution in AI-driven customer experiences. Transform your frustration into fascination as we delve into Richard's jo...

Interested in being a guest? Email us at admin@evankirstel.com Prepare to be captivated as we sit down with Cognigy's Alan Ranger, a visionary exploring the frontiers of conversational AI. Discover how cutting-edge generative AI is not just augmenting but revolutionizing customer service, akin to boosting your team with the crème de la crème of human agents. We navigate the intricate dance of...

Interested in being a guest? Email us at admin@evankirstel.com Embark on a journey through the intricate world of cybersecurity as we sit down with Venify's CEO, Patrick Dennis, to unravel the complexities of machine identity management. Discover how Venify is taking the reins as an indispensable control plane for machines that now outnumber human identities by an astonishing 45 to 1. As the...

Interested in being a guest? Email us at admin@evankirstel.com Prepare to set sail on a voyage through the stormy seas of business leadership with the guidance of John Sanai, a renowned futurist and beacon of insight. Together, we chart a course toward success, revealing why today’s leaders must harmonize adaptability and emotional intelligence with the art of unlearning. As John illuminates the p...