What The Hell Just Happened?!

Today, we're talking about the importance of privacy and email addresses for your employees, inspired by a chiropractic office that got locked out of their website by an employee who was demanding a ransom. Allowing employees to use their personal email addresses for various business activities sets you up for trouble in more ways than we can list... Giving your employees company emails solves so...

In this week's episode of What the Hell Just Happened?! Discover why talented employees often find themselves in management positions for which they might not be suited and the unintended consequences that can arise from such decisions. Paul Edwards and CeCe Wilson sit down to dissect the reasons behind these common practices, shedding light on the importance of recognizing different skill sets es...

Recently, Dairy Queen was in the news because one of their manager's "corrective action" sent people to the hospital. As managers, sometimes, actually fixing the issue is something we all want to avoid for one reason or another - let's be honest, it can be exhausting (especially if it's an issue you've already addressed a million times). Getting through to your employees is hard, and we're all hum...

For this week’s episode, we are doing a re-release of one of our favorites (and one that is always highly requested!) Giving your employees in-house treatment as a benefit of employment is common, and a great way to increase employee retention! However, there are a lot of things to consider, especially when it comes to billing and how insurance carriers see things. Listen when Harley Hartliep and...

Buckle in, managers and owners! It's time for the next "What the Hell Just Happened?!"  In this episode, we answer two questions: one from the more than 10,000 HR questions the experts at CEDR receive each year and the second from one of our listeners. Our first question concerns an employee who corners their manager and wants more money: “Since I don't want or need your health insurance, I want t...

All employees fall somewhere on the skill versus will matrix, which is a tool that can help you objectively make tough decisions with employees. You have your ideal employees (those that can and will and those that can't and will), and then you have your less-than-ideal employees (those that can and won't and those that can't and won't). Have you ever stopped to think about where all of your emplo...

As your team gets the chance to sit down together and learn about something new during their break, and while eating a yummy lunch that they didn't have to buy, keep in mind the following: being paid for the time during that session isn't just a kindness, it is required by law in all circumstances. If you remember one of our previous episodes called "You Can't Pay People in Chicken," the same prin...

Job Descriptions... way more important than a lot of us realize. When you ask an employee to do something and get the "that's not my job" response, what do you do? Your biggest tool that you can use to combat that is a solid and well-thought-out job description! Find out how job descriptions not only play into the culture of your workplace but also how having an improper job description can make y...

In this week's episode of What the Hell Just Happened?! Paul Edwards and Jennie McLaughlin answer some listener-submitted questions. For this episode, the questions surround some complex scenarios that every person dealing with HR can relate to. This episode offers practical advice and real-world solutions, from how to handle anonymous tips about employee misconduct (such as embezzlement) to the i...

Are you always looking for excellent multitaskers when you're hiring? Well, we've got some news for you. Everyone these days is an excellent multitasker, it's almost impossible not to be with how much the world throws at us. What should you be looking for instead? Someone who's a great sequencer! We know, you must be wondering what the heck that even means. Well, let's just say it may be one of th...

In this week's episode of What the Hell Just Happened?!, Jennie McLaughlin and CeCe Wilson from CEDR HR Solutions highlight a very recent case where the DOL decided not only to fine a practice but also to go after the office manager and fine them personally for $25k in damages! The worst part, it could have been avoided. Whether you're an experienced HR professional or new to managing people, this...

What's the most logical solution to making sure your employees are always working, even when you're not in the room? Filming them of course! (NOT!) In this highly requested episode of "What the Hell Just Happened?!", join host Paul Edwards and guest Ally Dagnino as they delve into the complex world of workplace monitoring. This episode unpacks the legal, ethical, and practical aspects of using cam...

In this episode of What the Hell Just Happened?! Jennie and CeCe from CEDR HR Solutions take over as hosts to delve into a series of intriguing workplace scenarios that challenge the boundaries of ethics and professionalism. From the discovery of employees' controversial online activities on platforms like OnlyFans to confronting inappropriate behavior in office settings, this episode unpacks the...

Feast your ears on the latest episode of "What the Hell Just Happened?!" where host Paul Edwards (formerly chef Paul in another life) and content curator Amanda Rishor slice into prepping for Thanksgiving. Learn about strategic leftovers, as Paul reveals his ultimate late-night sandwich that might rival the main event. Imagine layers of succulent turkey, tangy cranberry sauce, and a slather of mus...

In this enlightening episode, Paul Edwards and Moriah Ochoa dive deep into the complexities of worker classification, using the real-world example of a dental hygienist. Drawing from an actual IRS determination from 2017, they shed light on the risks of misclassifying workers as independent contractors when they should be employees. The hosts emphasize the importance of understanding and adhering...

In this chilling Halloween episode of What the Hell Just Happened?!, we delve deep into the haunted halls of office lore, unearthing the spookiest HR tales that will make your skin crawl... with laughter. But beware, for beneath the humor lies the very real horror of navigating business best practices and remaining legally compliant through it all. Tune in, if you dare, and be regaled with tales t...

You have dress code policies and expectations for a reason. You want to strike the right tone with your customers and your patients. What happens when an employee finds a loophole in your policies and really leans into it? This week on What the Hell Just Happened?! Paul Edwards and Harley Hartliep sit down to discuss Dress Code Policies and how to avoid Malicious Compliance.

What is your obligation as an employer? Providing a safe working environment free from harassment or threats. Sometimes, danger still creeps into the workplace, and you have to handle it. How? Listen to this week's episode of What the Hell Just Happened?! to gain some insight.

So, you discover your employee has an OnlyFans account. What next? Not only that, but they have a QR code sticker on their water bottle that leads to their page... 

How can you stop losing people at your business? Employee engagement is your answer. What does that mean? Generally, when people feel involved and enthusiastic to be at your workplace. How do you achieve that? Listen to this week's episode of What the Hell Just Happened?! as CeCe Wilson and Paul Edwards dive into the topic that never goes away and is vital to small businesses: employee engagement....

You have two businesses... two businesses that are solid and established. Each has its own company culture that has been curated and built over time to match its needs. That culture, for both, is organic; the entire team at each practice has created it and works hard to keep it alive within the walls. What happens when those two businesses collide? Which culture stays around, and which one fades a...

Website copy: Dating in the workplace: where love blooms amidst the water cooler chats and paper jam crises. From an HR perspective, it's like watching a rom-com unfold, but with potential pitfalls, making it more of a tragicomedy. On this week's episode of What the Hell Just Happened?! listen to Paul Edwards and Ally Dagnino talk about dating in the workplace, from managers dating employees to em...

On this episode of What The Hell Just Happened?! CeCe Wilson and Paul Edwards discuss wild questions that employers ask potential candidates during interviews. How does asking someone what they would do if they opened a freezer to see a penguin inside help see if they will be a good candidate? The world may never know... Let's go over the better way to go about interview questions. 

Heard of the Pregnant Worker's Fairness Act? The major change with this federal law is that employers now must provide accommodations for an employee experiencing a “limitation” due to pregnancy. Previously, you were only legally obligated to provide accommodations if the employee had a pregnancy-related “disability.” So basically, limitation vs. disability. In some ways, this seems like semantics...

Do you ever think your employees may have concerns about the workplace, but haven't talked to you about it? A California employer decided to bring in a priest and offer their employees to "confess" to them, with the intention of using those confessions against their employees in the future if they ever decided to bring up those concerns. In short, this is NOT the way to go about hearing your emplo...