We Speak Dispatch

Did you ever wonder what it’s like to dispatch during a large natural disaster? Well today’s episode features our friend Jazzmine and the regulars Joe, Doug & Jill as we talk about dispatching during natural disasters.   Have you ever had that experience?   Tell us about it, or even better – be a guest on an episode – just send us a message and we can make that happen!!   Give u...

Last week we celebrated our 2-year anniversary, today we kick off season 3 with our friend Don Jones.   He is the past President of CalNENA and played an integral part in the reclassification of Dispatchers to First Responders.     We always have fun and great conversations with Don, so listen in and don’t forget to tell your friends about We Speak Dispatch!    Give u...

Season 2 recap episode where we discuss some of our favorite episodes over the last year!  If you are not sure which episode to listen to first listen to this for some excellent ideas.  Thank you to everyone that has been a guest and we hope to see you in Season 3!   Thank you to our sponsor Xybix!  

Happy National Telecommunications Week!  We had a GREAT week of 3 special episodes for you – with lots of returning guests!   This is our 3rd NTW episode featuring a special guest host!   We’re talking about how we celebrate this week, offer suggestions for you and even for those who don’t get to celebrate this great week. Remember this is a week to celebrate the awesome career...

Happy National Telecommunications Week!    We have a GREAT week of 3 special episodes for you – with lots of returning guests!  This is our 2nd NTW episode featuring 2 returning guests talking about our proudest moments in 911.     Remember this is a week to celebrate the awesome career we have in 9-1-1 and a perfect opportunity to “pay-it-forward” and celebrate all o...

Happy National Public Safety Telecommunications Week!   We have a GREAT week of 3 special episodes for you – with lots of returning guests!   Remember this is a week to celebrate the awesome career we have in 9-1-1 and a perfect opportunity to “pay-it-forward” and celebrate all of the hard work you do!  We want to hear from you, how do you celebrate this awesome career we have, what...

Today's fun episode features our friend Jazzmine talking about some celebrity encounters, we've all got a story, but what about you?  Have you had a celeb encounter while working - let's talk!    If you want to be a guest on WSD just send us a message!    Give us 15 minutes & we'll get you talking!    Just give us a listen on our podcast, YouTube, & Faceb...

Today our friend April is talking about recruiting and hiring new dispatchers, including some new methods - Doug, Joe and John join in on the conversation and offer some insight to this important topic.     How did you find the job?  How do you recruit new people?   Give us 15 minutes & we'll get you talking!    Just give us a listen on our podcast, YouTube,...

Today we're joined by our friend Marc as we talk about the art of giving & receiving feedback.   We've all received some, and sometimes it's harsh, and sometimes confusing - so let's figure out how to deliver a clear message.   Give us 15 minutes & we'll get you talking!    Just give us a listen on our podcast, YouTube, & Facebook   www.linktr.ee/WeSpeakDispatc...

Joy Willis is back to discuss handling the "Dispatch Cannibal" you may be working with - she has some great suggestions and ideas you can easily put to use.   Her article from several years ago (Dispatch Cannibals - Why Do We Eat Our Young) is available on google or send us an email and we'll send it to you (wespeakdispatch@gmail.com)   Give us 15 minutes & we'll get you talking! &nb...

We're excited to have Retired Sergeant Betsy Brantner Smith, the Spokesperson for the National Police Association back with us again.     This time she offers some great insight to the current climate our field responders are facing and offers some tips for all of us in public safety.  Give us 15 minutes & we'll get you talking!    Just give us a listen on our pod...

Our very special guest is Retired Sergeant Betsy Brantner Smith - the Spokesperson for the National Police Association.   She authored a great article several years ago titled "The Love/Hate Relationship Between Cops & Dispatchers" use the link below to read it.     Give us 15 minutes & we'll get you talking!    Just give us a listen on our podcast, YouTube, &...

Today our friends from "Concept Seating" are here to talk about the importance of selecting the right chair for a dispatch center.    Give us 15 minutes & we'll get you talking!    Just give us a listen on our podcast, YouTube, & Facebook   www.linktr.ee/WeSpeakDispatch

Today we're joined by our friend April to discuss the impacts of the pandemic in the Communications Centers.   Give us 15 minutes & we'll get you talking!    Just give us a listen on our podcast, YouTube, & Facebook   www.linktr.ee/WeSpeakDispatch

Today's episode features our special guest Matt who talks about how to improve retention of employees and we even touch on a few other topics, like scheduling - so this jam packed episode is only 15 minutes - take a listen and leave your thoughts!   Give us 15 minutes & we'll get you talking!  Just give us a listen on our podcast, YouTube, & Facebook www.linktr.ee/WeSpeakDispatch

We Speak Dispatch gets together to talk about their New Years Resolutions for 2022 -- we are all focused on a better year for everyone.  We thank all 911 dispatchers for the job that they do and wish everyone a Happy New Year!

Today we're joined by our friend Neva as we discuss Quality Assurance - do you use QA Programs and how is it received by front line employees. Do you have a topic & want to join us - let us know!!    Give us 15 minutes & we'll get you talking!    Just give us a listen on our podcast, YouTube, & Facebook an tell your friends!!    www.linktr.ee/WeSpeakDispat...

It's that time of year, join your favorite WSD Crew as we play "secret Santa" - have you ever played this?  Let us know in the comments. Merry Christmas to everyone--we hope you have a great holiday season!  

Here's a fun episode with some Christmas themed questions for your favorite WSD Crew - Happy Holidays & be watching for our Secret Santa Gift Exchange coming up later this week.  

Check out our latest episode of We Speak Dispatch - we're talking about our relationships with our allied agencies - our special guest Brent offers his perspective on this important topic.   www.linktr.ee/WeSpeakDispatch

Here's another great episode talking about Stress in the Workplace with our special guest Dominique - this is such an important topic, especially coming into the holiday season - so give it a listen and tell your co-workers about We Speak Dispatch!    Remember, if we're talking dispatch - we're talking your language!  

Today's episode features Joy Willis who authored the GREAT article, "Dispatch Cannibals - Why do we eat our young" - if you have these toxic personalities in your center there is a way to stop this behavior.    Give us 15 minutes & we'll get you talking!    Just give us a listen on our podcast, YouTube, & Facebook  Tell your friends!!    www.linktr.ee/WeS...

Our international episode with an emergency dispatcher from Ireland (part 2).☘️🍀☘️🍀   Be sure and check it out on our Facebook, YouTube or favorite podcast platform.   Give us 15 minutes & we'll get you talking!    Just give us a listen on our podcast, YouTube, & Facebook   www.linktr.ee/WeSpeakDispatch

Happy Halloween to all 911 dispatchers.  In this brief discussion We Speak Dispatch talks about some of our favorite costumes and if we celebrate Halloween at our center.  

What is it like to dispatch in Ireland?  This special episode features a dispatcher from Ireland who discussed the differences between our country's.   This fascinating episode is so fun, we did 2 parts!     Give us 15 minutes & we'll get you talking!    Just give us a listen on our podcast, YouTube, & Facebook   www.linktr.ee/WeSpeakDispatch