We Fixed It, You're Welcome

In this episode of "We Fixed It. You're Welcome," hosts Aaron Wolpoff and Melissa Eaton, joined by guest Qadira Oliver, tackle Krispy Kreme's recent challenges. They explore the donut giant's failed McDonald's partnership, declining stock, and brand identity crisis. The team dissects Krispy Kreme's expansion strategy, discussing the mismatch between its "Hot Now" experience and McDonald's fast-foo...

In this episode of "We Fixed It. You're Welcome," the hosts tackle the challenges facing Bowflex, a once-prominent home fitness brand now grappling with bankruptcy and a massive recall. Joined by guest Lukas Sundahl, a former personal trainer turned financial expert, the team explores the complexities of corporate accountability, consumer rights, and brand rehabilitation. They discuss the implicat...

In this episode of "We Fixed It, You're Welcome," the hosts tackle accessibility issues with Uber, focusing on the experiences of passengers with disabilities. Michael Hingson, an author and disability advocate, shares insights on Uber's shortcomings in accommodating service animals and adhering to ADA guidelines. The discussion covers the need for better driver training, accountability measures,...

In this episode of "We Fixed It. You're Welcome," the hosts tackle the challenges facing Weight Watchers (WW) as it navigates a changing landscape of weight loss and wellness. They discuss WW's $1.6 billion debt, its pivot to telehealth and GLP-1 medications, and potential strategies for revitalization. The conversation explores bundling services, rebranding, and leveraging WW's long-standing repu...

As we prepare to launch Season 2, we are revisiting some of our most talked about episodes from the first season, and in this episode of "We Fixed It, You're Welcome," the panel tackles Southwest Airlines' recent controversial changes, including introducing baggage fees and assigned seating. The hosts discuss the potential impact on Southwest's brand identity, known for its customer-friendly polic...

As we prepare to launch Season 2, we are revisiting some of our most talked about episodes from the first season, and in this episode we look at CEOs who fail miserably yet fail upward, such as high-profile cases like Adam Neumann of WeWork, Billy McFarland of Fyre Festival, and Travis Kalanick of Uber. The panel discusses the systemic issues that allow these leaders to continue ascending despite...

As we prepare to launch Season 2, we are revisiting some of our most talked about episodes from the first season, starting with Starbucks. In this episode of "We Fixed It, You're Welcome," the hosts tackle the challenges facing Starbucks. They discuss the coffee giant's identity crisis, balancing efficiency with community, and navigating recent controversies. The conversation explores Starbucks' c...

In this episode of "We Fixed It, You're Welcome," the hosts tackle crowdsourced fixes from listeners. They explore ideas for Starbucks to introduce healthier, family-friendly drinks and mocktails, leveraging the Teavana brand. The team discusses Costco's checkout process, suggesting ways to streamline it for customers with fewer items. They also address the challenges of magazine subscription canc...

In this episode of "We Fixed It, You're Welcome," the hosts tackle the challenges facing Indeed and the broader job board industry. Joined by Katie Walter, CEO of the Fractional Conference, they explore the rise of fractional work and its impact on traditional hiring practices. The discussion covers the shortcomings of current job board algorithms, the growing distrust in online job postings, and...

In this episode of "We Fixed It, You're Welcome," the hosts tackle the brand challenges facing pop star Katy Perry. They analyze her career trajectory, from early success to recent struggles with album sales and tour ticket sales.  The discussion covers Perry's musical evolution, cultural relevance, and commercial decline, highlighting missteps like collaborating with controversial producer Dr. Lu...

In this episode of "We Fixed It, You're Welcome," the hosts tackle the controversial topic of executive compensation, focusing on Paramount Pictures and its former CEO Bob Bakish's $69.3 million severance package.  The panel, including guest Erik Akutagawa, discusses the ethics of golden parachutes, their impact on employee morale, and potential solutions to align executive pay with company perfor...

In this episode of "We Fixed It. You're Welcome," the hosts explore cultural and product differences between the United States and Canada. They discuss unique Canadian offerings like specialty sauces at Subway, higher quality fast food, and distinctive snack flavors. The conversation delves into consumer preferences, brand loyalty, and government regulations affecting product quality and availabil...

In this episode of "We Fixed It, You're Welcome," the hosts tackle the challenges facing Subway, the international sandwich chain. They explore Subway's recent identity crisis, including gimmicky limited-time offers and a shift away from its "eat fresh" image. The discussion covers Subway's history, franchisee concerns, and the need to reconnect with core customers. The hosts propose solutions suc...

In this episode of "We Fixed It, You're Welcome," the hosts tackle the controversial topic of Target's recent rollback of DEI initiatives. They explore the business implications, political pressures, and customer reactions surrounding this decision. The discussion delves into the evolving landscape of diversity and inclusion in corporate America, examining how companies like Target, Walmart, and C...

In this episode of "We Fixed It, You're Welcome" hosts Aaron, Melissa, and Chino tackle the challenges facing fast fashion giants Shein and Temu. They explore the ethical dilemmas of cheap clothing, labor practices, and environmental impact. The conversation delves into Shein's IPO plans, the effects of new tariffs, and potential strategies for sustainability. The hosts propose innovative solution...

In this episode of "We Fixed It. You're Welcome," the hosts tackle Amazon's AI assistant, Alexa, and its recent privacy policy changes. Joined by guest Christian Johnson of Metis Analytics, they explore the implications of Amazon's data collection practices and the future of AI in our homes. The discussion covers the balance between technological advancement and personal privacy, with perspectives...

In this episode of "We Fixed It, You're Welcome," the panel tackles Southwest Airlines' recent controversial changes, including introducing baggage fees and assigned seating. The hosts discuss the potential impact on Southwest's brand identity, known for its customer-friendly policies and quirky culture.  They explore the financial motivations behind these decisions, the importance of transparent...

Aaron Wolpoff and Chino Nnadi discuss the fate of physical media in the digital age, sparked by Warner Bros' disintegrating DVDs. They explore the nostalgia and value of owning tangible entertainment, from curated DVD collections to mixtapes. The hosts debate the responsibilities of studios in preserving older formats and suggest ways Warner Bros could turn the situation into a marketing opportuni...

In this episode of "We Fixed It, You're Welcome" the panel tackles the pressing issue of mass layoffs sweeping across industries. Joined by Christina Sacco from Produs Global, the discussion explores the complexities of workforce reductions. The conversation delves into the fiscal realities driving layoffs, the importance of strategic planning, and the human impact on both departing and remaining...

In this episode of "We Fixed It, You're Welcome," the team tackles Duolingo's marketing success. They explore how the language-learning app's chaotic, culturally-relevant social media presence has captivated audiences worldwide. The discussion delves into Duolingo's freemium model, rapid content creation process, and the trust placed in young talent like Zaria Parvez. The panel examines how Duolin...

In this episode of "We Fixed It, You're Welcome" the hosts tackle the complex issue of healthcare reform, comparing the integrated model of Kaiser Permanente with Mexico's private healthcare system. Guest Eduardo Verboonen Khoury, co-president of Hospitales Mac, shares insights on delivering high-quality care at lower costs through innovative practices and incentives. The discussion explores topic...

In this episode of "We Fixed It, You're Welcome," the hosts tackle the challenges facing Starbucks. They discuss the coffee giant's identity crisis, balancing efficiency with community, and navigating recent controversies. The conversation explores Starbucks' competitors, loyalty programs, and the impact of cancel culture. The hosts propose a hybrid model, suggesting Starbucks create two distinct...

In this episode of "We Fixed It, You're Welcome," the panel explores the impact of AI on SaaS, focusing on Microsoft's role at the intersection of these technologies. Featuring guest Doron York, a venture capitalist, the discussion delves into AI's potential to enhance rather than replace SaaS, the challenges of integration, and the importance of building user trust. The conversation touches on AI...

In this episode of "We Fixed It, You're Welcome" the hosts tackle the complex issue of the TikTok ban in the United States. Joined by guests Braeden Sorbo (TikTok influencer), Dylan Conroy (talent agent), and Sam Palazzolo (finance expert), they explore the multifaceted challenges facing the platform. The discussion covers national security concerns, data privacy, content moderation, and the impac...

In this episode of "We Fixed It, You're Welcome," the panel tackles the issue of retail theft at Walgreens and other major retailers. They explore the effectiveness of current security measures like locking up products and their impact on customer experience and sales. The discussion covers various aspects of the problem, including organized retail crime, employee theft, and the balance between pr...