WBSRocks: Scaling Growth with AI, Enterprise Software, and Digital Transformation

Send us Fan Mail If you plan for your next digital transformation initiative, you need to decide whether you will opt for an on-prem system or cloud. You might ask why anyone would even worry about on-prem in 2021. Well, there are several reasons. If you already have an IT infrastructure and are locked into on-prem licenses, the cloud option may be more expensive. You might also want to opt for on...

Send us Fan Mail The average rate at which the average consumer abandons their shopping cart before making a purchase is 81%. There are countless reasons why consumers leave their shopping carts. These reasons could be legitimate such as unexpected shipping costs. They could also be website functionality issues such as the requirement for a new user account, their tendency to research to buy later...

Send us Fan Mail If you are exploring the ISO journey, your current collaboration tools might outgrow your needs driven by ISO compliance. Your current legacy PLM tools may not support collaboration features. If your current processes are manual or done on a spreadsheet, you may be overwhelmed with the tracking and information required to submit to regulatory bodies. Like any other cross-functiona...

Send us Fan Mail The processes of most food and beverage businesses are challenging due to government regulations. Still, the distillery business is even trickier due to maintaining inventory through the production process. There is significant inventory tied in the final phases of the production process. Then you don't have access to the final consumer as the government mandates you to go th...

Send us Fan Mail The majority of digital transformation initiatives fail, and in most cases, they fail because of people issues. When it comes to building digital initiative teams, you need a comprehensive approach. The first batch of champions you have chosen to drive the initiatives may be super excited initially. But their excitement may fall off once they realize the amount of effort involved...

Send us Fan Mail Choosing a platform for your e-commerce is not easy. There are several factors to consider. While SaaS options make buying and maintaining easier, their pricing could be tricky to understand. The hosting for open source options could be cheaper, and the licensing fee might not be applicable with these options. On the other hand, the development and support costs could be more expe...

Send us Fan Mail When you start your business, you are going to do everything in your power to survive. You might sell anything and everything to anyone and everyone who has cash. But as you grow, the number of decisions that your team will have to make daily will grow exponentially as well. The more products you maintain, the higher the number of decisions you need to make daily, which causes fru...

Send us Fan Mail Packing is always the bottleneck in most manufacturing facilities and is often blamed for slowing production down. But replacing the packaging equipment is never fun as you need to understand thousands of variables related to machines and their impact on your process. The manufacturers might not understand your processes or product, and you might run into a scenario that the packa...

Send us Fan Mail What comes to mind when you think of the most complex business from the viewpoint of business processes? I can almost guarantee that it will not be a poultry business. How hard could the poultry business be to run? Shouldn't it be as simple as raising a bunch of chickens, feeding them corn, and selling eggs and chicken parts? Well, running a poultry business requires tight co...

Send us Fan Mail The traditional methodology for selecting software focuses on features and functions. In fact, if you have too many features, the software is likely to be complex, and it may be harder for business users to learn and adapt it. While features are important to select the right software, more often than not, you will rarely use all the features offered by your software. In fact, the...

Send us Fan Mail Most financial executives leave the deployment details to their IT team as long as their websites run fine. But while making a decision for your e-commerce platform, your biggest cost driver will be how and where the solution will be deployed. If you are signing a SaaS or hosting contract, you need to pay attention to at least ten different variables such as performance tiers, the...

Send us Fan Mail If you are responsible for cutting the check for your marketing spend, it's a frightening experience. Your marketing teams may sound highly confident in every initiative they might have on their radar, but you know from your prior experience that marketing investments are extremely risky. You require careful analysis of your existing successes and mapping out the channels tha...

Send us Fan Mail E-commerce is all about mapping your sales and marketing processes digitally regardless of the type of your business, irrespective of whether you transact online or send them invoices. But while transitioning to e-commerce, one of the resistance you will face is the adoption of e-commerce, as your sales team is likely to derail your efforts because of a conflict of their interests...

Send us Fan Mail If you are embarking on the journey of your digital transformation, you will have several options. You can either work directly with the software provider and utilize their implementation team or work through a consulting company. Both approaches have their pros and cons, and the process requires due diligence from your side to ensure that the company you are hiring truly understa...

Send us Fan Mail Some enterprise software vendors provide their professional services, while others rely on resellers and system integrators. If you are evaluating your enterprise architecture, one key decision you will need to make would be to work directly with OEMs or software producers vs. consulting companies. While working with OEMs, you don't have to deal with multiple companies, but t...

Send us Fan Mail The journey of e-commerce requires you to think about your processes starting from your sales to production. While selling online is a big part of it, that's not the only component of e-commerce. In fact, you don't need to always pay online with e-commerce, especially with B2B businesses with complex products. With such companies, the major component of digital commerce...

Send us Fan Mail The digital journey is more than simply identifying technologies and implementing them. The most challenging part of any digital initiative, especially if it involves customer interaction, is understanding customer behavior and what drives them to engage with your brand and make a purchase. Making assumptions or not involving your customer experience and service professionals in y...

Send us Fan Mail When it comes to meeting timely growth targets, pricing is an essential and powerful tool for marketers. Also, in the world of e-commerce, where you might not have as much relationship leverage and location advantage, pricing strategy becomes critical. When we think about pricing and discounting strategies, I am sure you are perhaps thinking of BOGO and B2C, but pricing strategies...

Send us Fan Mail The automotive industry is unique as not only it has challenges associated with B2C, such as focus groups and consumers driving the demand, but it also has all the challenges that other B2B manufacturing companies would have. The automotive industry is also fairly unique with faster cycle and lead times, which drives the need for instant availability of parts in the JIT fashion an...

Send us Fan Mail There are several systems and choices available to support the needs of your functions and business processes. Best-of-breed options offer much deeper functionality and system designed for specific groups of users. But communication and integration could require significant resources and maintenance from your organization. The Full-suite options can get you the basics to get you g...

Send us Fan Mail Amazon is perhaps the most visited site for e-commerce, and its product filters will probably be the most used feature on its site. Product filters help you find the products you are looking for without going through thousands or millions of products that the site might carry. Well-designed websites understand your journey deeply, and they are guiding you as you use the site. On t...

Send us Fan Mail If your teams report problems in the production line and the capacity, their answer is often additional machines or people. Unfortunately, solving each problem with an additional body or machine results in unused capacity and unnecessary spending when the problem could be somewhere else. While there are tons of data available from machines and processes to make prudent financial d...

Send us Fan Mail With IIOT devices on the shop floor capable of altering the state of machines through exposed endpoints for hackers, operational security is vital for manufacturers or distributors. While security issues could be frightening, and you might opt to take the approach of not connecting your shop floor with the internet, you might be missing out on the benefits that industry 4.0 machin...

Send us Fan Mail Have you heard the news where a large aerospace manufacturer won a large contract for several planes? While it's exciting news, it could be equally challenging for suppliers who are part of that ecosystem and asked to staff overnight to meet the demand of their key customer. Or you run the risk of losing the relationship. In addition, the quality requirements and stringent pr...

Send us Fan Mail The software and technology world is evolving daily, and so are the software contracts. As pricing becomes easier to start using software for small-to-medium-sized businesses, the incremental costs could be unexpected if you don't understand the new pricing models. While technology is making it easier to create and sign contracts, it also provides software vendors freedom to...