Sam Gupta

WBSRocks: Scaling Growth with AI, Enterprise Software, and Digital Transformation

Business EN ↓ 876 episodes

WBSRocks podcast features in-depth conversations on AI-enabled business models, customer experience, digital transformation, supply chain, eCommerce, industry 4.0, and enterprise software categories such as CRM, ERP, or analytics suites. The purpose of the show is to help CFOs, COOs, CEOs, and business owners with their daily commercial, operational, or financial challenges by taking a deep dive into business cases and processes, technology strategy and architecture, transformation initiatives, and business models. The show also offers an independent analysis of technology trends, various ente...

Author

Sam Gupta

Category

Business

Podcast website

podcast.wbs.rocks

Latest episode

Jul 8, 2026

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Episodes

WBSP176: Grow Your Business Through Protected Flow Manufacturing w/ Mark Lilly 20.10.2021

Send us Fan Mail The needs of the production floor have always been the most critical for Manufacturing, with scheduling being the most challenging function. The finite scheduling method has been the most accurate and most commonly used so far. It claimed to improve the on-time delivery by scheduling based on the due date and only working on jobs when they were due. But finite scheduling never wor...

WBSP175: Grow Your Business by Learning Industry Consolidation Risks w/ Aneesa Muthana 19.10.2021

Send us Fan Mail People often talk about the importance of diversification, especially for cash-intensive businesses such as manufacturing. But what exactly is diversification, and how to plan for it? Is it about having the right balance of customers? Is it about rejecting opportunities even if you might have millions of dollars knocking on your doors? Well, diversification requires the complete c...

WBSP174: Grow Your Business by Avoiding Contract Management Pitfalls w/ Karthik Rama 18.10.2021

Send us Fan Mail Every company manages thousands of contracts. These contracts could belong to procurement, sales, or HR. But in most cases, the contracts management function is part of the procurement team because of the sheer volume of contracts issued and negotiated. If you don't want to spend millions of dollars in back and forth negotiating with lawyers, then you would need a contract pl...

WBSP173: Grow Your Business by Understanding Sage’s Capabilities, an Objective Panel Discussion and Weekly Digital Transformation News Stories 16.10.2021

Send us Fan Mail ERP conversations can't finish without the mention of Sage. Like SAP, Sage has always been strong in the European market as it's a European company. They have also been very well penetrated in the accounting and CPA community due to their distribution and business model. Sage has many different products in its portfolio, with construction and process manufacturing indust...

WBSP172: Grow Your Business by Learning the Risks Associated With the Customization of ERP Systems, a Live Interview w/ a Panel of Experts 15.10.2021

Send us Fan Mail The main challenge with ERP is that it cannot address 100% of your organization's needs, no matter how good it is. There will always be company-specific needs such as reporting or KPIs. There are also likely to be several integrations that you might require, such as integrating your inventory forecasting, demand planning system, or e-commerce. These integrations and reporting...

WBSP171: Grow Your Business by Measuring and Increasing Average Order Value, a Live Interview w/ a Panel of Experts 14.10.2021

Send us Fan Mail Most e-commerce companies remain busy chasing new customers and visitors to the site. And they ignore the average order value, also known as deal size in the traditional world. There are several ways to increase your average order value, such as trying different pricing experiments, bundling, up-sell, and cross-sell. But you would not know what's going to work unless you desi...

WBSP170: Grow Your Business by Learning the Nuances of Nano Influencer Marketing w/ Paul Benigeri 13.10.2021

Send us Fan Mail It's tough to keep up with the trends and technologies in the e-commerce ecosystem. Social media marketing and channels have grown significantly, especially due to COVID. As a result, it's becoming harder and harder to manage the marketing budget and explore the right channels for your market segment and business model. Managing relationships and promoting your offerings...

WBSP169: Grow Your Business by Learning the Nuances of CMMC Preparedness and Assessment w/ Dale Parmenteri 12.10.2021

Send us Fan Mail The journey of serving the DoD market could feel frightening. While it might provide stability to your fluctuating revenue cycles, it also comes with a significant overhead with the process upkeep. But as part of DoD compliance, you get several benefits, such as protecting your IP as DoD is trying to protect your proprietary methods or patents. With these controls in place, profes...

WBSP168: Grow Your SMB Business by Learning To Plan for Cyber Security w/ Bill Palifka 11.10.2021

Send us Fan Mail With innovations in technologies, we have put software on every device and endpoint too soon, which has increased the attack surface significantly. Unfortunately, this has also been done without truly understanding the ramifications of these advancements. The hackers or state-sponsored agencies are advancing their capabilities with the same speed, if not more, with these developme...

WBSP167: Grow Your Business by Understanding QuickBooks’ and FishBowl’s Capabilities, an Objective Panel Discussion and Weekly Digital Transformation News Stories 09.10.2021

Send us Fan Mail If you are a startup, you will have several options in the QuickBooks portfolio to get your business up and running without requiring deep IT or accounting capabilities. As you grow, you might need to upgrade to several products in the QuickBooks portfolio and try add-ons such as FishBowl. However, while they have deeper capabilities functionally to support your small business, th...

WBSP166: Grow Your Business by Learning How To Pitch Digital Initiatives to Executives, a Live Interview w/ a Panel of Experts 08.10.2021

Send us Fan Mail Whether you are pitching an initiative or getting pitched, turning down an idea is extremely uncomfortable for both parties. Although executives may be turning down the idea as they might not see how they might sell it to their boards, colleagues, or teams, they don't want to reject it as it could be a lifetime opportunity for their career. While it might feel counter-intuiti...

WBSP165: Grow Your Business by Learning the Strategies To Personalize Customer Journey, a Live Interview w/ a Panel of Experts 07.10.2021

Send us Fan Mail Most people think of personalization strategies as the thank you note written on the post-purchase card sent to the consumer or a thank you video from the CEO. But personalization goes deeper when it comes to e-commerce. The personalized experience could include the products that are shown to the non-logged-in user based on their location or IP address. It could also include remin...

WBSP164: Grow Your Business by Learning the Nuances of Warehouse and Logistics Architecture w/ Rick Watson 06.10.2021

Send us Fan Mail Scaling an e-commerce brand is hard. And it's becoming harder with the expansion of marketplaces. While they offer significant opportunities and an easy way to acquire customers, each channel and the marketplace has fairly stringent requirements regarding their quality standards and what they like to see from the vendors. Also, the more you move your products and the longer y...

WBSP163: Grow Your Business by Creating a Precise Digital Twin of a Warehouse w/ Michael Pytel 05.10.2021

Send us Fan Mail The legacy warehouses were extremely rigid and imprecise. They had challenges in locating the precise location in the system. They also didn't map humans in the system. These restrictions limit WMS systems to accommodate real-world scenarios such as seasonality and dynamics recommendation of rearrangement of the warehouse based on demand. The modern breed of WMS systems is fa...

WBSP162: Grow Your Business By Learning to Think How Machines Think w/ Jennifer Bannink Bloomer 04.10.2021

Send us Fan Mail A machine is not a microwave where you can throw a piece of steel, push a bunch of buttons, and expect your parts to be done. The inner workings of machines are fundamental to account to be able to program cost-effectively. You need to take several things into account, starting from the fit between materials and machines. You also need to figure out the appropriate setup times to...

WBSP161: Grow Your Business Through Organizational Change Management Alignment, a Live Interview w/ a Panel of Experts 01.10.2021

Send us Fan Mail Change management has become the new buzzword. Most ERP implementation practitioners talk about how important change management is and how that can save implementation failures. Also, most ERP implementation failure conversations are around exceeding the original estimations of the budget. But who pays for change management? Who is responsible for change management? Where does cha...

WBSP160: Grow Your Business by Optimizing Customer Journey, a Live Interview w/ a Panel of Experts 30.09.2021

Send us Fan Mail While building your e-commerce site, you might be tempted to go for the cheapest option. But for your e-commerce initiatives to work, you need to perform a deeper analysis of customer journeys to provide them the experience they expect. This study requires you to go deeper than the five WHYs and to utilize methods such as management by walking around. Also, optimizing customer jou...

WBSP159: Grow Your Business Through AS9100 Certification w/ Aaron Theisen 29.09.2021

Send us Fan Mail Most machine shops are afraid of going for certifications such as AS9100 and CMMC due to the process overheads and compliance requirements imposed. They would rather invest that money in buying more machines and adding more people. While these certifications can be perceived as unnecessary, they can open up tons of newer opportunities for you. They can also make you efficient with...

WBSP158: Grow Your Business by Learning the Nuances of Tax Recovery w/ Jason Parr 28.09.2021

Send us Fan Mail While several tax packages out there, such as Avalara and Vertex, can automatically monitor each state's tax rates and apply to each of your transactions, these packages rely on your data and accounting to determine your tax obligations. If you are not accounting for your product costs appropriately, you might be leaving millions of dollars on the table. You could save this m...

WBSP157: Grow Your Business by Penetrating Automotive Market Through PPAP Compliance w/ Ken Hatlewick 27.09.2021

Send us Fan Mail If you have been thinking about penetrating the automotive market, your customers will ask you to comply with the PPAP processes. You need to comply with several requirements irrespective of your tiers, such as communicating any process or line changes in your facility. You will also have additional testing requirements at the transaction level, such as corrosion testing, etc. If...

WBSP156: Grow Your Business by Saving Digital Transformation Budget Overruns, a Live Interview w/ a Panel of Experts 24.09.2021

Send us Fan Mail First-time ERP buyers and salespeople without any implementation experience consider implementations as plug-and-play. But while you might be using someone else's product, you first need to understand the product at a deeper level and this learning might take the same amount of time as creating your ERP from scratch. So although off-the-shelf products reduce the implementatio...

WBSP155: Grow Your Business by Better Understanding E-Commerce ICP Identification Strategies, a Live Interview w/ a Panel of Experts 23.09.2021

Send us Fan Mail A deep understanding of your ideal customer profile is the foundation of your sales, marketing, and e-commerce success. Unfortunately, most companies struggle to create their marketing positioning around their ICP as they are often serving multiple industries and buyers. This issue is even more critical for your digital and e-commerce journey as the success of your market would be...

WBSP154: Grow Your Business by Learning To Identify Suitable Processes for Robotic Automation w/ Kevin Paramore 22.09.2021

Send us Fan Mail Robotic applications have come a long way. They can automate a lot of mundane processes in your warehouse and facility. But to get the ROI from robotic investments, you need to assess the factors that make robotic applications efficient. Just like human operators, robots are not suitable for all environments. Even minor changes in the environment can impact their efficiency goals....

WBSP153: Grow Your Business by Learning To Identify ERP Disasters Through ERP Demos w/ Andy Pratico 21.09.2021

Send us Fan Mail ERP sales teams are some of the most confident people, while the ERP implementation team would come across as the most nervous. If you ever sat in an ERP demo, the sales team would provide assurance on every single doubt you might have, and the implementation team is rarely involved in the sales process. After signing the contract, you might never see the pre-sales or salesperson,...

WBSP152: Grow Your Business by Aligning Sales Compensation Strategies With Your Growth Plans w/ Ryan Wicklum 20.09.2021

Send us Fan Mail Sales compensation is a multi-edged sword. There are many variables, and each variable could significantly impact your top line and bottom line if the consequences are not thought through. If the base salary is too low and if it doesn't meet the basic needs of salespeople, they might be looking for additional sources of revenue for themselves and might not be committed. If yo...

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