Sam Gupta

WBSRocks: Scaling Growth with AI, Enterprise Software, and Digital Transformation

Business EN ↓ 876 episodes

WBSRocks podcast features in-depth conversations on AI-enabled business models, customer experience, digital transformation, supply chain, eCommerce, industry 4.0, and enterprise software categories such as CRM, ERP, or analytics suites. The purpose of the show is to help CFOs, COOs, CEOs, and business owners with their daily commercial, operational, or financial challenges by taking a deep dive into business cases and processes, technology strategy and architecture, transformation initiatives, and business models. The show also offers an independent analysis of technology trends, various ente...

Author

Sam Gupta

Category

Business

Podcast website

podcast.wbs.rocks

Latest episode

Jul 8, 2026

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Episodes

WBSP351: Grow Your Business by Understanding Pronto ERP's Capabilities, an Objective Panel Discussion 19.07.2022

Send us Fan Mail Pronto is not a household name among the ERP options available in the market unless you are from Australia or New Zeeland. Also, Australia is a different beast when it comes to meeting the statutory requirements of that country. Australia's economy is heavily influenced by specific industries such as mining. Naturally, the software from Australia will have deep capabilities f...

WBSP350: Grow Your Business by Learning the Nuances of Lease Accounting w/ Greg Kautz 18.07.2022

Send us Fan Mail Lease accounting has a lot of moving pieces. And they are always changing due to the ever-evolving regulations around lease accounting. If you don’t keep up with your lease valuations and amortization schedules, you might be exposing yourself to financial risks. Also, these changes drive the admin costs that are required to maintain the leases. And ERP systems don’t make it any ea...

WBSP349: Grow Your Business by Understanding 3DCart’s Capabilities, an Objective Panel Discussion 13.07.2022

Send us Fan Mail Choosing an eCommerce platform is hard. You have plenty of options to choose from in the market. But they all have specific capabilities and are designed for a specific purpose. Some of the nuanced options, such as gift wrap or style, could be harder to build if they are not supported natively by the platform. While the look and feel are typically the easiest to change, even that...

WBSP348: Grow Your Business by Understanding Epicor Prophet 21's Capabilities, an Objective Panel Discussion 12.07.2022

Send us Fan Mail Epicor Prophet 21 has always been extremely popular among industrial distributors. But is Epicor P21 fit for all businesses? Can it work for manufacturing as well as distribution? How about businesses that might manufacture as well as distribute? How is it different from other Epicor products such as Kinetic and Eclipse? Has it been upgraded to the cloud version? How cloud-native...

WBSP347: Grow Your Business by Learning the eCommerce Nuances for Furniture Manufacturers w/ Robert Giovannini 11.07.2022

Send us Fan Mail The furniture industry is extremely unique as while its distribution processes might be similar to other distribution industries, each product is custom-made. And this makes implementing eCommerce for furniture manufacturers extremely challenging. The manufacturers also need to make sure that there is no channel conflict. And their retailers are comfortable with their intention of...

WBSP346: Grow Your Business by Learning the Pros and Cons of Partial Order Processing and Early Shipping Business Processes, a Live Interview w/ a Panel of Experts 07.07.2022

Send us Fan Mail The rising consumer expectations and growing trend of marketplaces are driving the order processing complexity for businesses. Sales order processing is increasingly complex. You have challenges such as partial delivery. In some industries, the entire order-to-cash cycle needs to be closed for a line before the other line can be processed. There might also be other trends, such as...

WBSP345: Grow Your Business by Understanding A2X’s Capabilities, an Objective Panel Discussion 06.07.2022

Send us Fan Mail A2X is not the name you might recognize unless you are in the Xero or Shopify ecosystem. But they have created a new category of software, which seems exciting for eCommerce merchants, especially due to the amount of additional overhead you add with each marketplace you sell on. Each marketplace and big-box retailer are trying to come up with its own business models. And sometimes...

WBSP340: Grow Your Business by Understanding SAP Business One's Capabilities, an Objective Panel Discussion 05.07.2022

Send us Fan Mail While you might feel that SAP does not care for the SMB market, SAP Business One is one of the most successful products. SAP Business One incorporates all the great features such as financial control and relationship map, along with the speed of the HANA database. SAP Business One also has a similar data model and architecture as their other product, which provides the SAP experie...

WBSP344: Grow Your Business by Understanding Infor LN's Capabilities, an Objective Panel Discussion 05.07.2022

Send us Fan Mail Infor LN has been the household name for many Automotive and Aerospace companies. If they can't relate with Infor LN, they will definitely recognize BaaN. At one point, when BaaN won Boeing as their account, there was a prediction that BaaN may be a clear threat to SAP. But unfortunately, running an ERP company requires more than just the technical prowess to handle the workl...

WBSP343: Grow Your Business by Learning the Importance of Centralizing ERP Shared Services w/ Brian G Shannon 04.07.2022

Send us Fan Mail The large companies that are present in more than 10 countries and have more than 50K employees need operational efficiencies at a different scale. The efficiencies at the plant or at the entity level are no longer enough. You need to figure out the shared services model where the lower-cost services can be provided by the countries where the costs are likely to be lower. But mana...

WBSP342: Grow Your Business by Learning the Pros and Cons of Kitting Business Processes, a Live Interview w/ a Panel of Experts 30.06.2022

Send us Fan Mail If you're an e-commerce brand, kitting would not be new to you. Kitting could be a great tool to increase the average order value and differentiate yourself from the competition without necessarily launching a new product line. But kitting requires your inventory to be aligned across channels to deliver the intended results. Without the inventory alignment, it may result in m...

WBSP341: Grow Your Business by Understanding ShipBob’s Capabilities, an Objective Panel Discussion 29.06.2022

Send us Fan Mail If you are an eCommerce brand and starting on the eCommerce journey, 3PL may appear to be an attractive option. You might feel that the only thing matters for eCommerce is sales and marketing. But as you advance in your journey, you will quickly realize how critical your operations are for your customer experience. If your customers can't receive the right products at the rig...

WBSP339: Grow Your Business by Learning the Nuances of B2B Digital Commerce Processes w/ Jay Schneider 27.06.2022

Send us Fan Mail Digital commerce initiatives require your product, channel, and customer data in order. Or they might not pay off as you might never get the desired results from them as you expect. While both B2B and B2C eCommerce efforts have their share of challenges, the B2B space experiences complex relationships and hierarchies that drive the process intricacies. These relationships could be...

WBSP338: Grow Your Business by Learning the Pros and Cons of Blanket Orders Business Processes, a Live Interview w/ a Panel of Experts 23.06.2022

Send us Fan Mail When it comes to blanket orders, the business community has mixed feelings about whether they add real value to the business. But their implementation could be all over the place as well. The legacy systems that didn't support the blanket order functionality natively had to come up with creative ways of handling them. These creative ways might include canceling the lines and...

WBSP337: Grow Your Business by Understanding ShipHype’s Capabilities, an Objective Panel Discussion 22.06.2022

Send us Fan Mail When you look at the eCommerce fulfillment space, there are many options out there. And most of these options could appear very similar. In fact, sometimes it's very hard to spot the difference between a 3PL and an eCommerce fulfillment software, as both software might appear similar. Just because your Shopify can integrate with their 3PL software, it's not meant to be a...

WBSP336: Grow Your Business by Understanding Epicor Kinetic's Capabilities, an Objective Panel Discussion 21.06.2022

Send us Fan Mail When it comes to ERP software designed for manufacturing, you will find dozen of options. But none of them come close to meeting the needs of complex manufacturers. Even the software that will claim to be designed for hybrid manufacturing and raved by their customers are really lean on manufacturing capabilities. One of the critical differentiators for most manufacturing software...

WBSP335: Grow Your Business by Learning the Digital Process Complexity of the Water Industry w/ Noemi Kis 20.06.2022

Send us Fan Mail One T-shirt takes around 700 gallons of water to manufacture. This is how important the water industry is that not many people understand. The water industry also has a complex sales cycle with several handshakes in the process. And yet it has one of the most legacy processes for the aftermarket industry, with the majority of the sales processes not being digital. But is that chan...

WBSP334: Grow Your Business by Learning the Pros and Cons of Dropshipping Business Processes, a Live Interview w/ a Panel of Experts 16.06.2022

Send us Fan Mail Most eCommerce companies can't survive without dropshipping. They might not have the funds to carry the inventory or build fulfillment centers to support customers in every location. But dropshipping is not as easy as building the website, finding the vendors, and start collecting cash. Incorporating dropshipping processes as part of your operational and financial workflow is...

WBSP333: Grow Your Business by Understanding Ordoro's Capabilities, an Objective Panel Discussion 15.06.2022

Send us Fan Mail When it comes to the options available for eCommerce merchants in the QuickBooks ecosystem, there is no shortage. In fact, we have so many options that sometimes it might be a project in itself to find the right tools and use them for the purpose it was originally designed for. There are inventory tools that might also play the role of a PIM. There are other inventory tools that m...

WBSP332: Grow Your Business by Understanding Infor CloudSuite Industrial's Capabilities, an Objective Panel Discussion 14.06.2022

Send us Fan Mail There have been several attempts to segment manufacturing processes such as make-to-order, make-to-stock, engineer-to-order, and project-based manufacturing. Some segment it based on discreet vs. process manufacturing. But the reality is that the manufacturing industry is so broad that each micro-vertical could be unique with its processes. For example, one of the biggest differen...

WBSP331: Grow Your Business by Learning the System and Process Complexity of the Packaging Industry w/ Megan Gamble 13.06.2022

Send us Fan Mail While the products get the most attention in a manufacturing company, the packaging is equally important when it comes to the CPG world. Also, the systems and operational needs are completely different when we compare different players in the packaging industry, starting from packaging suppliers, packaging R&D organizations, and consulting companies. They all might require mul...

WBSP330: Grow Your Business by Learning the Pros and Cons of Centralized vs. Decentralized Order Processing, a Live Interview w/ a Panel of Experts 09.06.2022

Send us Fan Mail Not many businesses understand how to capitalize on the synergies of truly globally integrated organizations. They struggle to bring all the departments together from one plant. Bringing together all the entities and sites in one system is a much harder lift than you would think. Sometimes you may be lucky to be forced into it as your customers might be requesting centralized orde...

WBSP329: Grow Your Business by Understanding Flowtrac's Capabilities, an Objective Panel Discussion 08.06.2022

Send us Fan Mail There are many different apps out there in the eCommerce space. Some go by eCommerce operations platform. Some call them multi-channel management platforms. Some can do warehouse management and proof of delivery. Some even claim that how they are going to change the industry by replacing the bigger daddies of the enterprise software world, such as SAP, Oracle, Microsoft, Infor, an...

WBSP328: Grow Your Business by Understanding Microsoft Dynamics 365 Business Central's Capabilities, an Objective Panel Discussion 07.06.2022

Send us Fan Mail There is a very thin line between mainstream and project-based manufacturing. Is software development manufacturing? How about constructing a house? The manufacturing systems that are designed for mainstream manufacturing, such as make-to-stock, made-to-order, configure-to-order, and engineer-to-order, are very different. While they might claim to do project-based manufacturing, t...

WBSP327: Grow Your Business by Learning About the Procurement Maturity Model and Governance Framework w/ Anna McGovern 06.06.2022

Send us Fan Mail While Sales and operations planning is the shared responsibility of both sales and operations. Sales typically have far more clout while procurement with very little to no say in it. And as a result, most SMB organizations end up stocking the inventory far more than they need. And this overstocking results in the locking of cash and profitability issues. This is especially common...

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