Sam Gupta

WBSRocks: Scaling Growth with AI, Enterprise Software, and Digital Transformation

Business EN ↓ 876 episodes

WBSRocks podcast features in-depth conversations on AI-enabled business models, customer experience, digital transformation, supply chain, eCommerce, industry 4.0, and enterprise software categories such as CRM, ERP, or analytics suites. The purpose of the show is to help CFOs, COOs, CEOs, and business owners with their daily commercial, operational, or financial challenges by taking a deep dive into business cases and processes, technology strategy and architecture, transformation initiatives, and business models. The show also offers an independent analysis of technology trends, various ente...

Author

Sam Gupta

Category

Business

Podcast website

podcast.wbs.rocks

Latest episode

Jul 8, 2026

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Episodes

WBSP451: Grow Your Business by Understanding Fluent Commerce’s Capabilities, an Objective Panel Discussion 22.02.2023

Send us Fan Mail While there is much talk about the coolest eCommerce platforms out there, the large majority of the market share is still in the brick-and-mortar setting, especially among retailers. This makes the POS and OMS experience far more critical than eCommerce. Also, to get the eCommerce experience right, you need to have: Omnichannel experience and Unified experience. Whatever the name...

WBSP450: Grow Your Business by Understanding ECi JobBoss’s Capabilities, an Objective Panel Discussion 21.02.2023

Send us Fan Mail The small job shop market is also flooded. With unique software that could be perceived as different. From the mainstream ERP systems. The JobBOSS2 system is one example. That was created by jamming together the best of E2 Shoptech and JobBOSS. JobBOSS was known for easy to use QuickBooks-like functionality. For smaller shops, but had a much superior UX. E2 Shoptech, on the other...

WBSP449: Grow Your Business by Learning the Importance of Centralizing Data for Retail Companies w/ Kathy Aronson 20.02.2023

Send us Fan Mail The foundation of retail business relies on having access to good quality data. Without the right data, retailers make uninformed decisions, such as raising their prices or targeting expensive channels that are likely to fire back. The problem is much worse when they might have multiple systems, as getting true insights from this architecture is much harder. So what do retailers n...

WBSP448: Grow Your Business by Learning Manufacturing Rework Best Practices, a Live Interview w/ a Panel of Experts 16.02.2023

Send us Fan Mail Rework issues could eat up all of your margins. There could be several reasons why there might be rework orders. The rework could be quality issues in the production process. Or they could be because of the issues with incoming raw materials. So what are the best practices for reducing rework in the manufacturing industry? In today's episode, we invited a panel of cross-funct...

WBSP447: Grow Your Business by Understanding 2Checkout/VeriFone’s Capabilities, an Objective Panel Discussion 15.02.2023

Send us Fan Mail How hard could it be to choose a payment provider? And what could go wrong with eCommerce integrations? Well, if you don't understand how to integrate them, you could be locked out of your account.  You might not be able to access your funds for the products you may have sold. But that all might be necessary if you want to protect yourself from fraud. So how would 2Checkout h...

WBSP446: Grow Your Business by Understanding Abas ERP’s Capabilities, an Objective Panel Discussion 14.02.2023

Send us Fan Mail Do you know an ERP from Germany, but it is not SAP? Do you know an ERP system that has a similar look and feel as the other manufacturing software such as Infor or Aptean? Do you know an ERP system that has similar workflows built up as NextWorld? Do you know an ERP system that might not be as penetrated in North America? If you have guessed Abas ERP, then you are right. In today&...

WBSP445: Grow Your Business by Learning the Business Model Nuances of Machinery Dealers w/ Noah Graff 13.02.2023

Send us Fan Mail Buying a machine is an expensive investment that most companies would think twice before thinking about replacing. Also, replacement decisions could be complex as various factors need to be considered including buy vs maintain, and the overall cost of ownership for both of these decisions including taxes. If you are thinking of replacing, machinery dealers could not only help you...

WBSP444: Grow Your Business by Learning Job Sequencing Best Practices, a Live Interview w/ a Panel of Experts 09.02.2023

Send us Fan Mail How hard could job sequencing be? Isn't it all about the order of the jobs?  Yes, but there could be several rules that could be used depending on your strategy. Earlier due date, Longest Processing Time, Shortest Processing Time, First-Come, First Serve, and Least Setup Hours - to name a few. So what are the best practices when it comes to job sequencing? In today's epi...

WBSP443: Grow Your Business by Understanding Amplience’s Capabilities, an Objective Panel Discussion 08.02.2023

Send us Fan Mail Do you know a CMS platform that is often installed alongside commercetools and SFCC? Do you know a CMS platform that is completely headless and not part of the suite like HCL Commerce? Do you know a CMS platform that is designed for a best-of-breed composable experience? Do you know a content modeling platform in the headless world? If you have guessed Amplience, then you are righ...

WBSP442: Grow Your Business by Understanding Blue Link ERP’s Capabilities, an Objective Panel Discussion 07.02.2023

Send us Fan Mail Do you know an ERP that has one of the strongest functionality for pharma? Do you know a pharma ERP that is targeted at SMB wholesale distribution customers? Do you know an ERP that might have pre-baked functionality for CSOS reporting? Do you know an ERP that has POS and eCommerce built as part of the ERP? If you have guessed Blue Link ERP, then you are right. In today's epi...

WBSP441: Grow Your Business by Learning On Time Delivery Performance Issues w/ Meagan Elkes 06.02.2023

Send us Fan Mail Logistics planning requires an understanding of constraints and building relationships with carriers. While your KPIs might appear OK on the surface, there might be other issues such as packages arriving damaged or the carriers sub-contracting most of their operations. Understanding the root cause of these issues requires you to simplify your KPIs. But ensure that KPIs are well co...

WBSP440: Grow Your Business by Learning Consignment Inventory Best Practices, a Live Interview w/ a Panel of Experts 02.02.2023

Send us Fan Mail Consigned inventory could be a great strategy for startups trying to get space in retailers' warehouses. It could also be a great strategy for distributors and retailers to carry an inventory of unfamiliar brands without committing too much capital. But consigned inventory complicates the business processes for all parties involved. So what are the best practices when it come...

WBSP439: Grow Your Business by Understanding Algolia’s Capabilities, an Objective Panel Discussion 01.02.2023

Send us Fan Mail If I had to describe eCommerce in three words, it would be search, recommendation, and personalization. And 90% of the eCommerce sites are extremely poor at these three things. But fear not; headless is changing that. While Algolia is used in the context of headless, you could have the same search experience even with monolith platforms. So what is Aloglia, and where does it fit i...

WBSP438: Grow Your Business by Understanding Priority ERP’s Capabilities, an Objective Panel Discussion 31.01.2023

Send us Fan Mail Do you know an ERP system that is from Israel but is not SAP Business One? Do you know an ERP system that has a similar look and feel to SAP Business One but is way ahead in the cloud? Do you know an ERP system that can support configurable mobile workflows right within the app without requiring developers? Do you know an ERP system that has thousands of installations in Israel bu...

WBSP437: Grow Your Business by Learning the Challenges Associated with NetSuite Data Migration w/ Paul Giese 30.01.2023

Send us Fan Mail Data migration is extremely complex. It is especially more challenging when the source data may have a different structure and governance rules than the destination structure. For example, File driven datasets may allow edits of journal entries, as well as debits and credits on the same account.  The downstream datasets such as GL entries are far easier than the upstream datasets...

WBSP436: Grow Your Business by Learning Dimensional Inventory Best Practices, a Live Interview w/ a Panel of Experts 26.01.2023

Send us Fan Mail Dimensional inventory is more than just a bunch of attributes at the product level. It affects how the items are created, planned, and tracked. Using an ERP system without the support for dimensional inventory might result in planning issues. It might also result in ad-hoc processes and increased admin effort in correlating dimensions on top of raw data. So what are the best pract...

WBSP435: Grow Your Business by Understanding WooCommerce’s Capabilities, an Objective Panel Discussion 25.01.2023

Send us Fan Mail Do you know an eCommerce platform that is designed for WordPress users? Do you know an eCommerce platform that may require several plugins to build a complex store? Do you know an eCommerce platform that is designed for SMBs and doesn't charge based on GMV? Do you know an open-source eCommerce platform that is written in PHP but is not Magento or OroCommerce? If you guessed W...

WBSP434: Grow Your Business by Understanding Aptean Made2Manage’s Capabilities, an Objective Panel Discussion 24.01.2023

Send us Fan Mail Do you know an ERP system that is designed for manufacturing but is not from Infor or Epicor? Do you know an ERP system that may not support as many layers of BOMs that Infor or Epicor systems might be able to support? Do you know an ERP system that might struggle with diverse business models, such as a business that might do both construction and distribution? Do you know an ERP...

WBSP433: Grow Your Business by Learning How to Get Products Listed on Retailers’ Shelves w/ Gil Bar-Lev 23.01.2023

Send us Fan Mail Every vendor out there would love to get on the shelves of big-box retailers. But the conversation finishes as soon as they ask for the price list. It might finish even sooner if you don’t know how to find the right buyer and understand their interests before pitching to them. So what are the best practices to get the attention of retail buyers? In today's episode our guest,...

WBSP432: Grow Your Business by Learning Lot/Serial Control Best Practices, a Live Interview w/ a Panel of Experts 19.01.2023

Send us Fan Mail The lot and serial numbers strategies can help improve customer experience and traceability. But over-implementing lot and serial numbers might fire back with the increased overhead and admin efforts. In some industries, the lot numbers could be so involved that you might require multiple lot and serial numbers as part of the same product. There might also be requirements for diff...

WBSP431: Grow Your Business by Understanding Volusion’s Capabilities, an Objective Panel Discussion 18.01.2023

Send us Fan Mail Do you know an eCommerce platform that targets very small eCommerce startups, just like Wix or GoDaddy? Do you know an eCommerce platform that had recently filed chapter 11 to restructure its debt? Do you know an eCommerce platform that may not have as high a transaction fee similar to Shopify? Do you know an eCommerce platform that is based in Austin, TX? If you guessed Volusion,...

WBSP430: Grow Your Business by Understanding BisTrack’s Capabilities, an Objective Panel Discussion 17.01.2023

Send us Fan Mail Do you know an ERP system that is designed for the lumber and building materials industry? Do you know an ERP system that is integrated with most modeling software in the building materials space? Do you know an ERP system that allows entering delivery # and carrier while receiving inventory in the warehouse? Do you know an ERP system that allows picking based on sales orders? If...

WBSP429: Grow Your Business by Learning How to Shift Your Mindset to Cash-focused Strategies w/ David Safeer 16.01.2023

Send us Fan Mail While companies understand the importance of cash, they struggle to create processes and KPIs that will help them drive cash for the company. Cash is the ultimate lifeblood of the companies. And they could have cash issues because of so many reasons. The cash issues could be because of how you are allocating your inventory to each channel. They could also be due to the inability t...

WBSP428: Grow Your Business by Learning Inventory Replenishment Best Practices, a Live Interview w/ a Panel of Experts 08.12.2022

Send us Fan Mail What comes to mind when you think of engineering change control? Well, if you are a small shop with a few changes per month (or relatively straightforward products), then you might not see as many change orders. But if you are a highly engineered shop or sell custom products, you might receive change orders even after shipping your products. Heavy on change orders? Then you must n...

WBSP427: Grow Your Business by Understanding Unilog’s Capabilities, an Objective Panel Discussion 07.12.2022

Send us Fan Mail Do you know an eCommerce platform that can handle all your content and data needs for you? Do you know an eCommerce platform that is really targeted at B2B  companies and has pre-built integrations with several industrial B2B ERP systems? Do you know an eCommerce platform that has a similar go-to-market strategy as Optimizely? If you guessed Unilog, then you are right. In today&ap...

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