Wash Talk: The Carwash Podcast

Host Rich DiPaolo welcomes Kyle Doyle, founder of Salespath™ (formerly Ignite Wash), to discuss the company's journey and future. The conversation highlights Salespath's new partnership with Rinsed after the recent acquisition. Doyle explains how Rinsed will help the offering achieve the next level of growth. He shares insights from his research on attendant and customer behaviors during the membe...

Host Rich DiPaolo is joined by Greg Kerr, owner of Alchemy Merch. In this episode, we delve into strategies for carwash operators to enhance their marketing efforts while managing budget constraints. Kerr shares his entrepreneurial journey and insights into overcoming common marketing challenges faced by new businesses. We explore effective social media tactics, alternative marketing methods for s...

Host Rich DiPaolo interviews Bryce Miller from Mothers Automated Solutions. Miller discusses the company's strategic move into the automated and self-serve carwash market after 50 years in the car care industry. He provides insights into the research and development process that set the company's offerings apart, including its focus on nonionic solutions and their benefits. Miller shares early res...

Host Rich DiPaolo welcomes back Justin Alford , co-owner of Benny’s Car Wash and past president of International Carwash Association (ICA). In this episode, we’re catching up with Alford to discuss the state of the carwash industry and updates to Benny’s Car Wash. Alford shares his experience as president of ICA and his thoughts on the May 2024 show, highlighting key takeaways. We explore what’s n...

Curtis Ray from Acquire Video discusses the importance of high-quality camera technology in carwashes. Curtis explained that due to the harsh environment of carwashes, high-end cameras are essential to withstand the conditions and provide clear footage. The interview emphasized the necessity for durable cameras that can maintain their functionality and clarity over time, especially in capturing pr...

Host Rich DiPaolo interviews David Goodman, CEO and president of Edenark Group. Goodman discusses greenwashing and its negative effects in the carwashing industry. He shares his background in sustainability, explains what greenwashing is, and discusses its prevalence and risks. He emphasizes the growing importance of genuine sustainability to consumers, even when balanced against convenience and p...

Host Rich DiPaolo is joined by Kelly Maria, vice president of chemical and service operations, and Larry Azevedo, operations manager, of Mark VII Equipment. Together, they delve into the fundamentals of chemistry in carwashing. The discussion begins with the identification of common carwash chemicals and their pivotal roles in the cleaning process. Maria and Azevedo shed light on the significance...

In this episode of Wash Talk, Viran and Dylan Nana from FlowStat share their journey from managing hotels to innovating in the car wash industry. They discuss the creation of Flow Stat, a system designed to monitor and reduce water usage in car washes, helping operators save money and conserve resources. They also highlight their impactful community projects in Zambia, where they build classrooms...

Host Rich DiPaolo is joined by Dave Hill, operations support and development manager for Transchem and Turtle Wax Pro, a part of OPW Vehicle Wash Solutions, to discuss the five factors of cleaning. In this episode, Hill explores everything from the significance of water quality and proper pH to understanding the different types of soiling. Hill also covers the impact of particle size and surface t...

Host Rich DiPaolo is joined by Joseph Moldovan, founder, and Ryan Molinelli, vice president of sales, of Qual Chem. Moldovan and Molinelli delve into the exciting world of nano graphene and Qual Chem's groundbreaking product, Nano Hex. They also explore the essence of nano graphene, its recent emergence in carwashing and the multitude of benefits it brings. Throughout the conversation, Moldovan an...

Host Rich DiPaolo welcomes Chip Kent, director of sales and marketing for Laurel Metal LLC, to discuss the innovative ways carwash operators can enhance sales and customer satisfaction through modern vending options. Kent shares insights into Laurel Metal's background and its dedication to serving carwash owners and operators. This episode covers the concept of drop shelf vending and why it's the...

Host Rich DiPaolo welcomes Mike Gordon, director of national accounts, and Kipp Kofsky, president, of Arcadian Services, as they delve into the top innovations the company will be showcasing at The Car Wash Show™ 2024. Gordon and Kofsky begin by discussing Arcadian Services' background and participation at the annual event, hosted by International Carwash Association. In this episode, operators ca...

In this episode of Wash Talk: The Carwash Podcast, host Rich DiPaolo welcomes Amy Olson, consumer marketing expert at WashCard Systems, to discuss effective marketing strategies for carwash operators aiming to boost revenue. The conversation covers various tactics, including promoting speed and convenience in payments, utilizing mobile apps to enhance customer visits and brand loyalty, optimizing...

In this episode, host Rich DiPaolo is joined by John Waters from Waters Business Consulting Group. Waters delves into the crucial topic of building and sustaining a thriving carwash culture. We explore the significance of cultivating a winning culture in today's carwash industry and how owners and managers can effectively set expectations among their employees. Waters shares insights on the most e...

Host Rich DiPaolo sits down with Tim Hogue, CEO of Modernwash Buildings and Solutions, to explore the keys to building an innovative modern carwash. Hogue shares insights on the characteristics of a well-designed carwash in 2024, how innovative features drive sales, the latest trends in carwash design and the importance of sustainability. Operators can gain valuable advice on avoiding common pitfa...

Host Brian Ankney welcomes Stuart Hammerschmidt from Shore Corporation. They discuss the intricacies of super concentrates in carwash products. Hammerschmidt differentiates between products marketed as super concentrates and those that genuinely are, using examples to explain how water content in products can misleadingly inflate their perceived quantity and effectiveness. The conversation then sh...

On this insightful episode of PC&D Unscripted, host Rich DiPaolo is joined by Art Stephens to discuss the recent acquisition of International Drying Corporation by National Carwash Solutions (NCS). Stephens, president and CEO of International Drying Corporation, shares exclusive insights into this strategic move. Stephens discusses why NCS emerged as the perfect partner for the company and ela...

 In this episode, host Rich DiPaolo is joined by Chris Armena, vice president of direct sales in North America at Mark VII. DiPaolo and Armena explore the multitude of benefits that water reclaim brings to carwash operations. From cost savings to environmental sustainability, Armena sheds light on why water reclaim is becoming an increasingly essential component of modern carwash businesses. He al...

Host Rich DiPaolo is joined by Colin Weatherwax, CEO of Cars For Kids. In this episode, Weatherwax shares his journey with Cars For Kids, from its inception to its growth as a notable non-profit organization. We delve into Weatherwax's motivations behind establishing and growing his career with this non-profit organization, exploring memorable moments and impactful projects along the way. Furtherm...

host Brian Ankney discusses with James Christian from Centaur Technology Advisors the concept of an IT concierge service. James explains that their service stems from frustrations with traditional IT vendors, leading them to partner with around 300 different organizations to provide tailored IT solutions for clients. This service includes sourcing the best IT providers for clients' specific needs...

Host Rich DiPaolo is joined by Mack Ewing, director of strategic initiatives for Transchem Group, to delve into the recent acquisition of Transchem Group by OPW Vehicle Wash Solutions (VWS). Ewing explores the significance of this acquisition for Transchem and the opportunities it presents to their customers. Ewing also shares insights into the steps being taken to ensure a seamless integration in...

Ryan and Sean McKenna of McKenna Capital and Hurricane Express Wash discuss how they've leveraged their knowledge and passion for real estate to create a successful business model that caters to passive investors. By pooling funds from investors, they acquire and develop express car washes, offering investors the benefits of real estate ownership—such as cash flow, equity upside, and tax advantage...

Host Rich DiPaolo welcomes Reuven Birnkrant, CEO of PetroCal Associates, a boutique real estate financing and brokerage firm specializing in carwashes, to discuss crucial aspects of ground leasing real estate for carwash operators. Birnkrant shares his experience as a real estate broker to address topics such as the impact of the remaining lease term on business valuation, the significance of leas...

Host Rich DiPaolo welcomes Stewart McClintic, owner of HQ98.com, to discuss the use of two-way radios in the carwash environment. The conversation covers McClintic's background and introduces HQ98.com. The focus then shifts to the integration of two-way radios, exploring how they enhance communication and coordination among carwash staff in a dynamic working environment. McClintic shares insights...

The interview between Brian Ankney and Noel Pena from Digital Recognition Network (DRN) covers various aspects of how license plate recognition (LPR) technology is being utilized, particularly in the car wash industry. Key points include: Overall, the interview highlights the innovative use of LPR technology in marketing, especially for the car wash industry, demonstrating how data-driven strategi...