Walk-Ins Welcome: A Healthcare Marketing Podcast

🚨 Register for our upcoming, "Your 2025 Healthcare Marketing Plan" webinar: https://webinars.patientcaremarketingpros.com/2025-plan In this episode of Walk-Ins Welcome, we dive into the transformative world of AI in healthcare with Thomas Camp and Mark McKinzey from Exdion Health. As leaders in healthcare revenue cycle management, they share insights about their groundbreaking product, ProMax AI,...

📗 Check out our DIY Resource Toolkit: https://offer.patientcaremarketingpros.com/diy-toolkit Start 2025 strong with this guide to running an effective all-staff meeting for your urgent care. Nick and Michael break down the key components of a successful annual kickoff, from conducting year-end reviews to setting achievable goals. Learn how to incorporate team recognition, facilitate productive br...

📗 Check out our DIY Resource Toolkit: https://offer.patientcaremarketingpros.com/diy-toolkit In the final episode of 2024, Nick and Michael share a comprehensive framework for setting both personal and professional goals for the upcoming year. They break down their company's most successful year and introduce a detailed personal roadmap approach that covers family, finance, fitness, relationships...

📗 Check out our DIY Resource Toolkit: https://offer.patientcaremarketingpros.com/diy-toolkit In this reflective episode, Nick and Michael dive into their 2024 Spotify Wrapped statistics, celebrating a year of significant growth for Walk-Ins Welcome. They share impressive metrics including 92% new listeners, expansion to 11 countries, and 75% more streams compared to the previous year. The hosts d...

🚨  Register for our upcoming webinar: https://webinars.patientcaremarketingpros.com/2025-plan Get started on your journey to better well-being with her free High Performance Indicator assessment at healthcareelevation.com/HPI. Nick is sitting down with LynAnn Weaver, founder of Healthcare Elevation Partners and certified high-performance coach, to discuss burnout in healthcare. Drawing from her i...

🚨  Register for our upcoming webinar: https://webinars.patientcaremarketingpros.com/2025-plan Get your FREE two-month trial of CyrenCare by mentioning the podcast! https://calendly.com/kathychae-cyrencare/cyrencare?month=2024-11 In this episode of Walk-Ins Welcome, Kathy Chae, co-founder and CEO of CyrenCare, discusses her innovative software solution that's transforming patient intake at urgent...

📗 Check out our DIY Resource Toolkit: https://offer.patientcaremarketingpros.com/diy-toolkit In this episode, Kristin Rastatter, Advocacy Manager at the Urgent Care Association (UCA), shares her unique journey from Meals on Wheels to urgent care advocacy. The discussion centers on UCA's initiatives with the Centers for Medicare & Medicaid Services (CMS) to secure fair reimbursement for urgent...

Dive into the dynamic world of healthcare marketing with "Walk-Ins Welcome: A Healthcare Marketing Podcast," presented by Nick Hoard and Michael Ray from Patient Care Marketing Pros. This weekly podcast is your essential guide to navigating the complexities of marketing in the healthcare sector. Each episode, Nick and Michael offer a blend of expert advice, engaging interviews, and inspiring succe...

📗 Check out our DIY Resource Toolkit: https://offer.patientcaremarketingpros.com/diy-toolkit In this episode of Walk Is Welcome, we dive into a practical decision-making framework designed specifically for urgent care owners facing constant requests for sponsorships, advertising, and business opportunities. Nick and Michael break down the "Can We, Should We" framework - a simple yet powerful tool...

📗 Check out our DIY Resource Toolkit: https://offer.patientcaremarketingpros.com/diy-toolkit Nick and Michael are sitting down with two transformative leaders from Carbon Health: Joni Lutman (Regional Medical Director) and Deniz Garrett (Northwest Area Manager). With over 100 locations nationwide, they share how they dramatically reduced clinic closures by 76% through innovative leadership and st...

📗 Check out our DIY Resource Toolkit: https://offer.patientcaremarketingpros.com/diy-toolkit In this dynamic conversation, Nick and Michael connect with marketing veteran Alyssa Alsheimer, who shares battle-tested strategies for urgent care growth and patient acquisition. From highly targeted geofencing techniques in dense urban markets to building lasting brand trust, Alyssa reveals the marketin...

📗 Check out our DIY Resource Toolkit: https://offer.patientcaremarketingpros.com/diy-toolkit In this transparent discussion, Nick and Michael explore how failure serves as a catalyst for growth, not a final destination. Using Nick's recent aviation test setback as a springboard, they dive into how urgent care leaders can reframe business challenges - from staff turnover to revenue pressures - int...

📗 Check out our DIY Resource Toolkit: https://offer.patientcaremarketingpros.com/diy-toolkit In this bonus episode of Walk-Ins Welcome Nick and Michael discuss their recent attendance at the Merchant Medicine Symposium in Nashville., hosted by Solv. Health and UCP Merchant Medicine. They share insights from the exclusive, invite-only event that brought together some of the most prominent urgent c...

📗 Check out our DIY Resource Toolkit: https://offer.patientcaremarketingpros.com/diy-toolkit In this episode of Walk-Ins Welcome, Nick and Michael interview Georgina Perry, a CPA from Carr, Riggs & Ingram, LLC CPAs and Advisors, about the complexities of launching and operating an urgent care facility. The discussion covers critical aspects such as financial feasibility studies, credentialing...

📗 Check out our DIY Resource Toolkit: https://offer.patientcaremarketingpros.com/diy-toolkit In this enlightening episode, Nick and Michael sit down with Dr. William Attaway from Catalytic Leadership to explore transformative leadership principles. Dr. Attaway shares invaluable insights on developing a catalytic mindset, addressing issues head-on, and the power of honest feedback. He introduces "...

📗 Check out our DIY Resource Toolkit: https://offer.patientcaremarketingpros.com/diy-toolkit Nick and Michael dive deep into the world of urgent care clinic growth in this insightful episode. They explore a range of strategies to attract and retain patients, from leveraging Google Ads and SEO to implementing effective review management systems. The hosts emphasize the importance of delivering qua...

🌡️ Get Your Digital Health Check: https://patientcaremarketingpros.com/digital-health-check/ 📗 Check out our DIY Resource Toolkit: https://offer.patientcaremarketingpros.com/diy-toolkit In this episode of Walk-Ins Welcome, hosts Nick and Michael introduce the Digital Health Check—a powerful tool designed to help clinics assess their online presence. They emphasize the importance of knowing how yo...

📗 Check out our DIY Resource Toolkit: https://offer.patientcaremarketingpros.com/diy-toolkit On this episode of Walk-Ins Welcome, Nick and Michael chat with Jessica Walker from Care Sherpa about boosting patient numbers and cash flow in healthcare. They dive into why the front desk is super important for turning leads into actual appointments, and Jessica drops a bombshell - 81% of leads never co...

📗 Check out our DIY Resource Toolkit: https://offer.patientcaremarketingpros.com/diy-toolkit This week Nick and Michael explore the concept of The Infinite Game by Simon Sinek and its relevance for urgent care clinics. They discuss how an infinite mindset encourages clinic owners to focus on long-term goals, such as improving community health and providing exceptional patient care, rather than ju...

📗 Check out our DIY Resource Toolkit: https://offer.patientcaremarketingpros.com/diy-toolkit In this episode, Nick and Michael delve into the risks of building a business on platforms you don't control. They share their recent experience with a suspended Google Business Profile, highlighting the vulnerabilities of platform dependency. The duo discusses historical events like the "Google...

📗 Check out our DIY Resource Toolkit: https://offer.patientcaremarketingpros.com/diy-toolkit In this episode of Walk-Ins Welcome, Nick and Michael unpack the power of retargeting for urgent care clinics. They dive into digital advertising strategies on Facebook and Google, sharing how these techniques can significantly boost patient visits - including a real-world case of increasing daily patient...

📗 Check out our DIY Resource Toolkit: https://offer.patientcaremarketingpros.com/diy-toolkit In this episode, Nick and Michael dive into the importance of adjusting marketing strategies to align with the back-to-school season and other key seasonal events. They stress the need for urgent care centers to proactively engage with their communities and promote their services, while also exploring the...

📗 Check out our DIY Resource Toolkit: https://offer.patientcaremarketingpros.com/diy-toolkit In this episode, Nick and Michael discuss recent changes made by Google, including the removal of call history and Google messaging. They speculate on the reasons behind these changes, such as a possible shortage of phone numbers and Google's focus on user experience. The conversation touches on the d...

📗 Check out our DIY Resource Toolkit: https://offer.patientcaremarketingpros.com/diy-toolkit In this episode, Nick and Michael discuss the "proximity principle" and its importance in the urgent care industry. They highlight several upcoming events including NERUCA, Merchant Medicine Symposium, SERUCA, CALUCA, and Xperity Urgent Care Connect. The hosts emphasize the value of networking a...

📗 Check out our DIY Resource Toolkit: https://offer.patientcaremarketingpros.com/diy-toolkit In this episode, Nick and Michael take a humorous approach to discussing employee turnover in urgent care clinics. They playfully explore various ways to "guarantee" turnover, effectively highlighting practices to avoid. Through their lighthearted discussion, the hosts encourage clinic owners to...