Walk and Talk Improvement

In this episode, we are speaking with two leaders in nursing and midwifery about how they are creating a culture of safety for people, with a particular focus on women and babies in maternity services across Ireland and Northern Ireland. Our two guest’s share: Their examples of how they are overseeing and improving services. Times when things didn’t go as expected, and what they’ve learned. Simple...

Summary: In this podcast episode, we're exploring the importance of effective leadership and governance to improve patient safety.   Hosts: Roisin Egenton, Programme Manager (Strategy), National Clinical Director, Quality and Patient Safety, HSE   Guests: Dr Orla Healy, National Clinical Director, Quality and Patient Safety, HSE Dr Colm Henry, Chief Clinical Officer, HSE Dr Aideen Keaney, Director...

In this episode, we’re focusing on Human Factors. You’ll hear about:   The important role that Human Factors plays in designing safer healthcare systems for everyone. How knowing about Human Factors can impact on the way we think and work and in turn, on our well-being and job-satisfaction. What is happening right now in the Irish health service in relation to Human Factors. And the lessons learne...

“No data without stories, no stories without data”   Summary: In this episode, we cover how data can be used for assurance and improvement. You’ll hear how combining different types of data presented in the right way can help boards and committees in leading and overseeing healthcare organisations in quality and patient safety. We’ll also hear the importance and value of board and committee member...

Recognising the deteriorating patient   Summary: In this episode, we’re exploring improvement efforts to address one of the most common causes of patient harm: recognising and responding to the clinically deteriorating patient. Topics include the importance of clinical judgement; communication between staff as well as communication with patients and families; safe systems and safe culture; as well...

Stories, insights and learning from healthcare colleagues   Summary: In this podcast episode, you’ll hear from 5 healthcare colleagues on what staff engagement means to them, and how colleagues within teams are using it to provide peer to peer support. We also hear from leaders from leaders on the value of staff engagement, and how and why they support it.   Hosts: Dr Mary Browne, QPS Education Cl...

The importance of patient partners:   Summary: This episode focuses on partnering with patients, service users and carers. You’ll hear more about how to capture patient stories and why they matter to our healthcare services. Topics include: learning and applying quality improvement, capturing the voice of service users and how patients, service users, carers & their families can become active...

This All Ireland podcast aims to improve patient care by capturing the personal stories of people who work in and use health services regarding patient safety and quality improvement. The series is co-produced by patient partners and members of the Health and Social Care Quality Improvement (HSCQI) Northern Ireland and HSE National Quality and Patient Safety (NQPS) teams.