Chris Carolan

Wake Up! Customer Platform - The Unofficial HubSpot Updates Morning Show

Business EN ↓ 205 episodes

Wake Up! Customer Platform - The unofficial HubSpot updates morning show with Chris Carolan, Casey Hawkins, and George B. Thomas. Join us every weekday morning as we help you discover the platform value you already own. From latest updates to hidden features, we combine platform expertise, hands-on implementation experience, and strategic insights to make sure you're not sleeping on HubSpot's true capabilities. Whether you're a HubSpot admin, RevOps professional, or business leader, start your day with insights that help you unlock more value from your HubSpot investment. We cover:• Daily plat...

Author

Chris Carolan

Category

Business

Latest episode

Mar 17, 2026

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Episodes

October 22, 2025 HubSpot Updates - AI Data Capture from Call and Meeting Transcripts 22.10.2025

Wake up, HubSpot users! In this episode of Wake Up, Customer Platform, we dive into the exciting updates and features that can elevate your business strategies and streamline your operations. Join Chris Carolan and Casey Hawkins as they guide you through the latest HubSpot enhancements, ensuring you make the most of the tools at your disposal. Here's what you can expect: - **Multi-Account Workflow...

October 21, 2025 HubSpot Updates - New HubSpot-Salesforce Sync Rule Directions for Custom Objects 21.10.2025

It's time to awaken your HubSpot potential! In this episode of Wake Up Customer Platform, we dive deep into the hidden capabilities of the HubSpot ecosystem that you may not be fully utilizing yet. Join your hosts Casey Hawkins and George B. Thomas as they guide you through the latest updates and features that can help elevate your business operations. Key highlights from this episode include: - *...

October 20, 2025 HubSpot Updates - Fully Customizable Index Page Quick Filters 20.10.2025

Wake up, HubSpot Nation! Are you ready to unlock the full potential of your customer platform? Join us for the latest episode of "Wake Up Customer Platform," your unofficial HubSpot updates morning show, where we dive into the invaluable tools you already own. In this episode, Chris Carolan, along with co-hosts Casey Hawkins and George B. Thomas, discuss the latest updates and features from HubSpo...

October 17, 2025 HubSpot Updates - App Workflow Action Insights 17.10.2025

Wake up, customer platform! It's time to unlock the full potential of HubSpot and elevate your business to new heights. In this episode of our unofficial HubSpot updates morning show, Chris Carolan and Casey Hawkins guide you through discovering the valuable features you may already own. **What You’ll Learn:** - A recap of recent updates, including user-level ticket visibility, app workflow action...

October 16, 2025 HubSpot Updates - Connected Apps Assistant & Onboarding Agent 16.10.2025

Are you ready to unlock the full potential of your HubSpot platform? Join us as we dive into the latest updates that can elevate your business's performance and streamline your operations. In this episode of your unofficial HubSpot updates morning show, Chris Carolan and Casey Hawkins explore the latest features designed to help you maximize your HubSpot experience. Key topics include: - **Find an...

October 14, 2025 HubSpot Updates - Customer Agent can now view and edit contact properties directly in your CRM! 14.10.2025

Are you ready to unlock the full potential of your HubSpot platform? Join us as we dive into the latest features and insights that can elevate your business operations and customer interactions. In this episode of Wake Up Customer Platform, Chris Carolan and Casey Hawkins discuss essential updates and how to maximize the value you already possess within HubSpot. Key topics include: - The importanc...

October 13, 2025 HubSpot Updates - Custom Assistants can now read HubSpot CRM data 13.10.2025

Wake up, HubSpot users! Dive into the latest episode of Wake Up Customer Platform, your go-to morning show for unlocking the full potential of your HubSpot platform. Join Chris Carolan and Casey Hawkins as they guide you through exciting updates that can elevate your business operations. In this episode, we cover: **1. The New Forms Analyze Tab** Discover how the latest addition in private beta en...

October 10, 2025 HubSpot Updates - Configure unsubscribe links in email 10.10.2025

Is your business leveraging all the capabilities of HubSpot? Join us for an exciting episode of Wake Up Customer Platform, where we unlock the hidden potential of your customer platform and help you maximize the value you already own. In this video, Chris Carolan, Casey Hawkins, and George B. Thomas dive into the latest HubSpot updates and features, ensuring you're not missing out on any opportuni...

October 9, 2025 HubSpot Updates - HubSpot’s New CRM Smart Insights Feature Explained 09.10.2025

Are you ready to unlock the full potential of your HubSpot platform? Join us as we dive into the latest updates and features that can elevate your business operations and maximize your existing resources. In this episode of "Wake Up Customer Platform," we explore: - **Email Optimization**: Discover improvements to mobile email opened notifications that streamline your workflow and enhance reliabil...

October 8, 2025 HubSpot Updates - Map Visualization for CRM Index Pages 08.10.2025

Wake up, HubSpot Nation! Join us for your daily dose of insights on maximizing your HubSpot customer platform. In this episode, Chris Carolan, Casey Hawkins, and George B. Thomas guide you through the latest updates that could elevate your business growth. **Key Highlights:** - **Map View for CRM:** Learn about the innovative Map View for CRM, which allows you to visualize contacts and companies g...

October 7, 2025 HubSpot Updates - Leads as a Standard CRM Object 07.10.2025

Are you ready to unlock the full potential of your HubSpot platform? Join us for an exciting episode of our unofficial HubSpot updates morning show, where we dive deep into the features you may not be fully utilizing. In today's episode, we discuss: - **New Product Builder Enhancements**: Discover the improved product builder featuring a cleaner layout and easy toggling between active and inactive...

October 6, 2025 HubSpot Updates - Intentional Dashboard Editing 06.10.2025

Are you ready to wake up to critical HubSpot changes that demand your attention? Join us for an essential episode of Wake Up! Customer Platform, where we tackle urgent platform updates and help you navigate the shifting landscape of HubSpot's capabilities. In this episode, our hosts Chris Carolan, Casey Hawkins, and George B. Thomas break down two pivotal updates that could impact your daily opera...

October 3, 2025 HubSpot Updates - CRM Index Map Visualization View 03.10.2025

It's time to wake up your HubSpot platform and unlock its full potential! Join Chris Carolan and co-hosts Casey Hawkins and George B. Thomas in this engaging morning show, where we dive into the latest HubSpot updates and explore the powerful capabilities you may be overlooking. In this episode, we discuss: - The excitement surrounding Taylor Swift's new album and how it connects to effective mark...

October 1, 2025 HubSpot Updates - Smart Properties Workflow Action 03.10.2025

Wake up and unlock the true potential of your HubSpot platform! Join us for an engaging episode of Wake Up Customer Platform, where we dive into essential updates and features that can elevate your business operations. In this episode, our hosts Chris Carolan, Casey Hawkins, and George B. Thomas break down the latest enhancements, including: - Understanding health scoring calculations: Discover ho...

September 30, 2025 HubSpot Updates - Omni-Channel Deployment of Customer Agent 30.09.2025

Are you ready to unlock the full potential of your HubSpot platform? Join us as we dive into the latest updates and features that can elevate your business to new heights. In this episode, our hosts Chris Carolan, Casey Hawkins, and George B. Thomas guide you through essential HubSpot insights, ensuring you’re fully aware of the capabilities at your fingertips. Here’s what you can expect: - **Key...

September 29, 2025 HubSpot Updates - New Reporting Experience for Breeze Customer Agent 29.09.2025

Ready to unlock the full potential of your HubSpot platform? Join us as we dive into the latest updates and features that can transform your business operations and drive growth. In this episode of "Wake Up Customer Platform," your unofficial HubSpot updates morning show, hosts Chris Carolan, Casey Hawkins, and George B. Thomas guide you through essential HubSpot functionalities that you might be...

September 26, 2025 HubSpot Updates - Bulk Management of CRM Record Associations 27.09.2025

Are you ready to unlock the full potential of your HubSpot platform? Join us as we dive into the latest updates that can elevate your business operations and ensure you’re maximizing your investment. In this episode, we explore essential features designed to enhance your HubSpot experience, including: - The introduction of a new sandbox banner for easy identification, ensuring you can safely test...

September 25, 2025 HubSpot Updates - AI-Powered Blog Research Agent 25.09.2025

Wake up your HubSpot experience and unlock the full potential of your customer platform! In this episode of your unofficial HubSpot updates morning show, Chris Carroll, Casey Hawkins, and George B. Thomas explore the latest features designed to elevate your marketing and sales strategies. Key topics covered in this video include: - **Email Optimization**: Learn about Gmail's latest updates that af...

September 24, 2025 HubSpot Updates - Granular Deployment from Sandbox 24.09.2025

Are you ready to unlock the full potential of your HubSpot platform? Join us in this exciting episode of Wake Up Customer Platform, where we dive into the valuable updates and features you may be overlooking. In this video, our hosts Chris Carolan, Casey Hawkins, and George B. Thomas share insights on: - **New Mobile Quick Filters**: Discover how iOS users can now efficiently filter CRM object lis...

September 23, 2025 HubSpot Updates - Lead Scoring with Flexible Group Limits 24.09.2025

Are you ready to unlock the full potential of your HubSpot platform? Join us as we explore how to maximize the value you already own and elevate your business to new heights. In this engaging episode of "Wake Up, Customer Platform," Chris Carolan and George B. Thomas dive into essential HubSpot updates that you won't want to miss. Key topics covered include: - Discovering new features like automat...

September 22, 2025 HubSpot Updates - Calendars, Maps, and Gantt Charts on CRM Index Pages 24.09.2025

Wake up to the potential of your HubSpot platform and unlock the tools that can elevate your business. Join Chris Carolan and co-hosts Casey Hawkins and George B. Thomas in this engaging episode of "Wake Up Customer Platform," where we dive into the latest HubSpot updates and reveal the value you already own. In this video, you'll discover: - **New CRM Enhancements**: Learn about the redesigned in...

September 19, 2025 Wake Up Customer Platform - Closing Agent 19.09.2025

Ready to unlock HubSpot's hidden productivity gains while staying ahead of AI's impact on your business? Join Chris Carolan, Casey Hawkins, and George B. Thomas for this power-packed Friday episode of "Wake Up! Customer Platform" as they explore 11 game-changing updates that transform how you visualize data, manage workflows, and capture critical business intelligence. This episode tackles the dua...

September 18, 2025 Wake Up Customer Platform - Breeze Studio Agent Builder 19.09.2025

Ready to transform your HubSpot operations from overwhelming to orchestrated? Join Chris Carolan and George B. Thomas for another essential episode of "Wake Up! Customer Platform" as they tackle the elephant in the room—AI overwhelm—while showcasing powerful updates that can actually simplify your daily workflows. This Thursday morning episode directly addresses the ecosystem-wide challenge many H...

September 17, 2025 Wake Up Customer Platform - CPQ Board View Enhancements 17.09.2025

Ready to streamline your HubSpot workflows and eliminate unnecessary tools from your tech stack? Join Chris Carolan, Casey Hawkins, and George B. Thomas for Wednesday's episode of "Wake Up, Customer Platform" as they explore updates that could help you consolidate your business operations and improve team coaching. This midweek episode tackles the ongoing challenge of tech stack optimization while...

September 16, 2025 Wake Up Customer Platform - Major Project Management Overhaul 16.09.2025

Ready to transform your HubSpot experience? Join Chris Carolan, Casey Hawkins, and George B. Thomas for another power-packed episode of "Wake Up, Customer Platform" as they dive into game-changing updates that will revolutionize how you work in HubSpot. This Tuesday morning brings the most requested project management features plus workflow enhancements that solve real user problems: **Key topics...

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