Kane Simms

VUX World

Interviews with the best brains in AI, sharing how to improve customer experience and business operations using emerging AI technologies such as voice AI, conversational AI, NLP, Large Language Models (LLMs), generative AI and more. We educate business leaders and teams on why and how AI technologies are revolutionising the way consumers engage with businesses and the internet, why that matters and how to implement it properly. “One of the most consistently insightful and deeply respected podcasts in the industry” Bradley Metrock, Score Publishing Hosted on Acast. See acast.com/privacy for mor...

Author

Kane Simms

Category

Technology

Podcast website

vux.world

Latest episode

Jul 10, 2026

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Episodes

Creating independent voice assistants with Kavita Reddi and Sirish Reddi 23.11.2020

As much as Amazon and Google dominate the voice AI headlines, one size doesn't always fit all. There's a trend within the voice industry of  brands creating their own voice assistants . The BBC have created Beeb, Mercedes have My Mercedes, Capital One; Eno and plenty of others are following. And even those who aren't creating their own high-level digital assistant to serve as the AI front-end...

Adding voice to screens with Hannes Heikinheimo 16.11.2020

Hannes Heikinheimo is the Co-Founder and CTO of Speechly, a voice AI company that specialises in adding voice capabilities to software products, and he joins us to discuss the benefits and steps you need to follow to do this. Hannes has deep experience in voice technologies, working with the Helsinki University of Technology, Nokia, Rovio and Apple, launching the Finnish Siri. We chat to Hannes ab...

How voice AI is disrupting industries with Mike Zagorsek 26.10.2020

SPONSORED BY THE CONVERSATION DESIGN INSTITUTE Become a certified conversation designer and save 25% with code CDI972VUX25OFF FIND OUT MORE VOICE AI DISTUPTION Voice AI is disrupting industries and providing new opportunities to innovate for those companies paying attention. Voice AI, like most technology innovations is an enabler. It enables businesses to explore new markets, unlock new value and...

The future of conversational commerce with David Clark and Tim Atkinson 19.10.2020

We're joined by David Clark (BT) and Tim Atkinson (Google) to discuss the future of conversational commerce: RCS Messaging. SPONSORED BY THE CONVERSATION DESIGN INSTITUTE Companies around the world are looking for conversation designers, a rare breed of people to help them advance communication between people and AI. That's where we help! Conversation Design Institute leads in training and certifi...

Alexa for caregiving with Mark Gray 16.10.2020

In this episode, we're joined by Constant Companion CEO, Mark Gray, to discuss the opportunities and need for creating voice-first services for older adults. Constant Companion are providing voice OS access to care homes, retirement centres and individuals across the US, with demand for its services increasing exponentially this year. For a small monthly fee, your gran, grandad, parent or friend,...

The Rundown: What's Algolia upto? 14.10.2020

Algolia uses Open AI to up the conversational AI search game Algolia announced a suite of AI products that help make the search experience more natural and simpler, as well as adding immense power to chat bots and voice bots. In this episode, we run through the new updates and discuss their importance and usefulness for the voice industry. We discuss: Algolia Understand: The new Natural Language U...

Voice advertising effects on charity donations with Charlie Cadbury 05.10.2020

What happens when you serve audio adverts to smart speaker listeners and ask them to make a charitable donation right there and then on their smart speaker, using their voice? Say It Now CEO, Charlie Cadbury, joins us to share the answer. Amazon forecast voice commerce to be a $3.2billion market by 2022. That's not far away. And, during lockdown, in the UK, voice shopping rose from 22% up to 33% o...

Conversation design best practice with Salesforce's Greg Bennett 26.09.2020

Learn how to design chatbots the Salesforce way. We're joined by Greg Bennett, Conversation Design Principal, Salesforce, to discuss how Salesforce approach designing conversations for chatbots for their clients. With 70% of people claiming they wouldn't use a chatbot again after a single bad experience, it's more important than ever to create conversations that build trust and deliver what user's...

Amazon's Paul Cutsinger tells us what's new 02.09.2020

After covering the top new Alexa features for marketers and the top features for developers , we were getting a lot of questions from the community about the new Alexa features announced during Alexa Live 2020. So, what better way to dive deep into them than by sitting down with someone who had a hand in creating a great deal of them. Paul Cutsinger is known within the voice community for being on...

Your audio strategy's Holy Trinity with Ron Jaworski 24.08.2020

Ron Jaworski, CEO Trinity Audio, joins us to share how to satisfy the user, the publisher and the advertiser with your audio strategy. The Holy Trinity of your audio strategy Trinity Audio's philosophy is to satisfy users, publishers and advertisers in an attempt to provide value to all three with audio.  Trinity Audio's technology turns any webpage into audio using text to speech and allows...

Designing human-like voice bots for IVR with Einav Itamar 03.08.2020

Einav Itamar is the founder and CEO of Voca.ai, a technology company specialising in IVR automation using conversational AI. He joins Dustin and Kane to chat about how to create human-like conversations for IVR bots, the impact of coronavirus on call centre demand and how organisations are approaching automating incoming call centre calls with AI. Need help with call centre automation?  Book...

Automating call centres with AI 14.07.2020

SPONSORED BY PROJECT VOICE CATALYST Project Voice Catalyst is for companies working with voice and AI, whether heavily involved or just starting, it uses an extensive network to connect companies working with voice tech and conversational AI to new customers, partners, media, or investors, depending on needs and business objectives. Accelerating your business months ahead of where you otherwi...

Multi-modal design with Google's Daniel Padgett 22.06.2020

Sponsored by Project Voice Catalyst Project Voice Catalyst is for companies working with voice and AI, whether heavily involved or just starting, it uses an extensive network to connect companies working with voice tech and conversational AI to new customers, partners, media, or investors, depending on needs and business objectives. Accelerating your business months ahead of where you otherwi...

Alexa is part of the family now with Rozzi Meredith 15.06.2020

Sponsored by Project Voice Catalyst Project Voice Catalyst is for companies working with voice and AI, whether heavily involved or just starting, it uses an extensive network to connect companies working with voice tech and conversational AI to new customers, partners, media, or investors, depending on needs and business objectives. Accelerating your business months ahead of where you otherwi...

Using voice to make Scientists more productive with Dan DeAlmeida 15.06.2020

Sponsored by Project Voice Catalyst Project Voice Catalyst is for companies working with voice and AI, whether heavily involved or just starting, it uses an extensive network to connect companies working with voice tech and conversational AI to new customers, partners, media, or investors, depending on needs and business objectives. Accelerating your business months ahead of where you otherwi...

SMS conversation design with Hillary and Matthew Black 15.06.2020

Sponsored by Project Voice Catalyst Project Voice Catalyst is for companies working with voice and AI, whether heavily involved or just starting, it uses an extensive network to connect companies working with voice tech and conversational AI to new customers, partners, media, or investors, depending on needs and business objectives. Accelerating your business months ahead of where you otherwi...

The Rundown: THE API, Beeb and the most recognisable audio logos 12.06.2020

Kane Simms and Dustin Coates rundown this week's top stories in voice and conversational AI. Top stories this week: Open AI API The Beeb, BBC's voice assistant in public Beta Flipkart launches voice assistant for web Microsoft files patent for smart speaker Veritonic Audio Logo Index 2020 Hosted on Acast. See acast.com/privacy for more information.

The Rundown: Voice authenticated purchasing and bye bye Google Home? 29.05.2020

Stories covered this week: Subvocal recognition MIT Alterego Communicated with a Computer Through Subvocalization NuEyes Partners with Third Eye for voice controlled device for low-vision Google assistant beta voice match for purchases Google home is no more?   Microsoft Cortana - new voice for work flow features Apple glass leaked Datch - voice-visual platform for factories secures $3.2 mill...

Designing natural conversations with IBM's Bob Moore 26.05.2020

Magic happens when you take patterns and systems of nature and apply them to solve human problems. ✈️ Aeroplane wings are inspired by birds 🚗 Wet tyre treads have been inspired by the toe pads of tree frogs 💡 LED bulbs can be made more efficient by mimicking the scales on a Firefly’s abdomen 📸 Canon cameras imitate the structure of a moth’s eye to reduce lens flare 🚞 High speed trains in Japan...

What is text-to-speech and how does it work with Niclas Bergström 18.05.2020

Every voice assistant needs three core components: Automatic Speech Recognition (ASR), Natural Language Understanding (NLU) and Text-to-Speech (TTS). We've already covered  what Automatic Speech Recognition is and how it works  with Catherine Breslin and in this episode, we're covering the latter, text-to-speech. To guide us through the ins and outs of TTS, we're joined by Niclas Bergstr...

The Rundown: Talking volcanos finding gaps you can Read Along to 15.05.2020

This week's top stories: Google’s Read Along  Vernacular.ai raises $5.1 million led by Exfinity Ventures, Kalaari Capital HR AI system, Paradox AI gets 40m funding for replacing the ‘boring’ jobs ConverseNow has closed a $3.25 million seed funding round led by Bala Investments Omilia, a conversational artificial intelligence platform developer, has raised $20 million in a funding round led by...

Voice technology and music with Dennis Kooker and Achim Matthes 14.05.2020

Music has been the top use case on smart speakers pretty much from the beginning. Having any song you like at your beckoning call makes playing music around the house easier than ever. And households that play music out loud are, apparently,  happier households .  It doesn't require too much thought, either. So, discoverability isn't as much of a challenge as with skills, actions and ser...

The Rundown: Talking elevators and clever Blenders 07.05.2020

Stories covered: Talking elevators  and  the Scottish elevator sketch Contact centre voice biometrics Google Assistant's voice match Facebook Chatbot, Blender, can talk about anything . See some  sample dialogues and try it out . Juniper research NPR Smart Audio Report Pandora's listening habit changes AI conference on Aminal Farm Claire Mitchell on VUX World Hosted on Acast. See ac...

Voice technology for kids with Dr. Patricia Scanlon 30.04.2020

Dustin and Kane are joined by Patricia Scanlon, CEO SoapBox Labs, to discuss how its specialist speech technology for kids is being used and scaled across the globe to help kids learn to read and more. In this episode: voice tech for kids Imagine being able to have your child read to an iPad and have it tell them how they’re doing. Whether they’re pronouncing the words right and encouraging t...

Ethical design with Microsoft's Deborah Harrison 24.04.2020

Deborah Harrison was the very first writer on the Cortana team and defined the personality of Microsoft's digital assistant that is used on over 400m surfaces globally. In this talk, we chat to Deborah about the importance of personality and persona in conversational experiences, and the critical responsibility of ethical design. Links Follow Deborah on Twitter Hosted on Acast. See acast.com/priva...

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