Voice of MPE

𝗙𝗮𝗹𝘀𝗲 𝗽𝗼𝘀𝗶𝘁𝗶𝘃𝗲𝘀 𝗰𝗼𝘀𝘁 𝘂𝗽 𝘁𝗼 𝟳𝟱% 𝗺𝗼𝗿𝗲 𝘁𝗵𝗮𝗻 𝗳𝗿𝗮𝘂𝗱 — 𝗯𝘂𝘁 𝗻𝗼𝗯𝗼𝗱𝘆 𝘁𝗮𝗹𝗸𝘀 𝗮𝗯𝗼𝘂𝘁 𝘁𝗵𝗲𝗺. In this episode of 𝗠𝗣𝗘 𝘁𝗮𝗹𝗸𝘀, we dive deep into the $600B issue that quietly drains merchant revenue — and why it’s often more expensive than fraud itself. Join 𝗖𝗮𝗻𝗱𝗶𝗰𝗲 𝗣𝗿𝗲𝘀𝘀𝗶𝗻𝗴𝗲𝗿 and expert fraud strategist 𝗖𝗵𝗲𝗻 𝗔𝗺𝗶𝗿 as they unpack: • Why false positives cost 𝘂𝗽 𝘁𝗼 𝟳𝟱% 𝗺𝗼𝗿𝗲 than actual fraud • Why fraud gets all the att...

In this episode, 𝗚𝗲𝗼𝗳𝗳𝗿𝗲𝘆 𝗕𝗮𝗿𝗿𝗮𝗰𝗹𝗼𝘂𝗴𝗵, publisher of Business of Payments, sits down with 𝗥𝗼𝗯𝗲𝗿𝘁 𝗕𝘂𝗲𝗻𝗶𝗻𝗰𝗸, CEO of Unzer, one of Germany’s most dynamic merchant service providers. Together, they explore the rise of 𝗮𝗴𝗲𝗻𝗰𝘆 𝗰𝗼𝗺𝗺𝗲𝗿𝗰𝗲 — a world where AI doesn’t just recommend what to buy, but makes the purchase on your behalf. Topics discussed: • What is agency commerce and how close are we to seeing it...

🎙 Trust starts with data — here’s how they build it!  From losing in 2023 to winning twice in a row — Celeris’ story will inspire you. Sunil reveals how they built an award-winning company with zero salespeople! Join Neira Jones and Sunil Jhamb as they delve deeper into a discussion about how winning the MPE Awards helped Celeris acquire numerous new customers.  Thanks for listening! Follow us on...

In this new episode of MPE Talks, 𝗔𝗻𝗱𝗿𝗲𝗮 𝗧𝗼𝘂𝗰𝗶𝗻𝗵𝗼 sits down with 𝗧𝗲𝗿𝗲𝘀𝗮 𝗠𝗲𝘀𝗾𝘂𝗶𝘁𝗮, COO at SIBS, to explore the innovation powering the Portuguese payments ecosystem — from 𝗠𝗕 𝗪𝗔𝗬’𝘀 𝘀𝘂𝗰𝗰𝗲𝘀𝘀 𝘀𝘁𝗼𝗿𝘆 to 𝗘𝘂𝗿𝗼𝗽𝗲’𝘀 𝗽𝘂𝘀𝗵 𝗳𝗼𝗿 𝗶𝗻𝘁𝗲𝗿𝗼𝗽𝗲𝗿𝗮𝗯𝗶𝗹𝗶𝘁𝘆 through initiatives like 𝗘𝗨𝗥𝗢𝟭 and 𝗘𝘂𝗿𝗼𝗽𝗲𝗮𝗻 𝗣𝗮𝘆𝗺𝗲𝗻𝘁𝘀 𝗜𝗻𝗶𝘁𝗶𝗮𝘁𝗶𝘃𝗲 (𝗘𝗣𝗜). Discover how 𝗣𝗼𝗿𝘁𝘂𝗴𝗮𝗹 𝗯𝗲𝗰𝗮𝗺𝗲 𝗮 𝗱𝗶𝗴𝗶𝘁𝗮𝗹 𝗽𝗮𝘆𝗺𝗲𝗻𝘁𝘀 𝗹𝗲𝗮𝗱𝗲𝗿, what’s next for 𝗰𝗿𝗼𝘀𝘀-𝗯𝗼𝗿𝗱𝗲𝗿 𝗽𝗮𝘆𝗺𝗲𝗻𝘁𝘀, an...

What did winning the MPE Award mean for you? What was happening in your company at the time of winning? How has your market position evolved?  Welcome to this episode of the MPE 2025 Awards Winners Series, where we pair and showcase 2 winners. Join Neira Jones, Kamil Hanáček, Executive Director at Switchio.com , and Lenny Leemann, CEO & Founder at Greenspark , to hear their insights   Thanks f...

In this episode, 𝗔𝗹𝗹𝗮 𝗚𝗮𝗻𝗰𝘇 (ThoughtWorks) and 𝗣𝗮𝗻𝗮𝗴𝗶𝗼𝘁𝗶𝘀 𝗞𝗿𝗶𝗮𝗿𝗶𝘀 share how genetic AI is reshaping the future of commerce: • Hyper-personalised shopping experiences • Invisible, seamless transactions • Autonomous fraud detection and card management • Redefining the customer journey for merchants and consumers From reactive to proactive — the future of payments is here. Thanks for listening! Follo...

Payments are no longer just infrastructure—they’re a powerful growth driver. 🚀 In this episode, we bring together leaders from 𝗗𝗲𝗹𝗶𝘃𝗲𝗿𝘆 𝗛𝗲𝗿𝗼 and 𝗞𝗶𝗻𝗴𝘂𝗶𝗻 to explore: ✔ How orchestration and open banking are transforming merchant strategies ✔ Tackling fraud with AI and biometrics ✔ The role of payments in emerging markets ✔ Key takeaways from MPE 2025 Whether you’re in gaming, food delivery, or any...

Welcome to the new miniedu episode, where 𝗡𝗲𝗶𝗿𝗮 𝗝𝗼𝗻𝗲𝘀 unpacks the world of 𝘀𝘁𝗮𝗯𝗹𝗲𝗰𝗼𝗶𝗻 𝗽𝗮𝘆𝗺𝗲𝗻𝘁𝘀: • What stablecoins are and how they work • Their transformative impact on 𝗕𝟮𝗕 𝗽𝗮𝘆𝗺𝗲𝗻𝘁𝘀 and cross-border transactions • Strategic opportunities in treasury efficiency and merchant settlements • Real-world adoption trends across Latin America, Asia-Pacific, and beyond • Why 𝗿𝗲𝗴𝘂𝗹𝗮𝘁𝗼𝗿𝘆 𝗰𝗹𝗮𝗿𝗶𝘁𝘆 in 2025 make...

Welcome to this special episode of the MPE 2025 Awards Winners Series, where we pair and showcase not one, but two MPE 2025 award winners to discuss what matters in merchant payments.  With Neira Jones, the amazing MPE Awards Chair and MPE Ambassador, Rob Neely from Securely Group, and Stewart Sime from Paynt.  Thanks for listening! Follow us on LinkedIn or find us on X and  Instagram .

How do you keep payments running during blackouts, war, and global disruption? How do merchants balance seamless UX with fighting fraud? And what’s the real future of softPOS, omnichannel, and cashless economies? In this session, panellists from across Europe, Ukraine, and global fintech share: 🔹 Why digital payments = resilience 🔹 Balancing fraud prevention with customer experience 🔹 The rise...

Payments aren’t just about processing transactions anymore. They’re about strategy, resilience, and growth. In this panel, you’ll hear: • Why SMEs crave one-stop simplicity while enterprises can’t escape modularity • How partnerships and compliance reshape the payments ecosystem • Why expertise matters more than ever in turning complexity into opportunity “𝘠𝘰𝘶 𝘤𝘢𝘯'𝘵 𝘳𝘶𝘯 𝘧𝘳𝘰𝘮 𝘤𝘰𝘮𝘱𝘭𝘦𝘹𝘪𝘵𝘺. 𝘌𝘪𝘵𝘩𝘦...

How we pay is changing - from the merchant to the bank! In this series we pair and showcase not one, but two MPE 2025 Award Winners to discuss what matters in merchant payments. Neira Jones is hosting Melinda Roylett, Managing Director at Lloyds Banking Group Merchant Services, and Petri Ahti, Sales Executive at Market Pay.  Hear their insights around the theme: “The Power of Payments: How we pay...

AI is saving payment teams time… It’s helping retailers deliver personalisation at scale… And it’s enabling cybercriminals to write malicious code in 3 seconds. Yes, that happened. And it’s just one moment in this jaw-dropping panel. Inside the episode: ✅ How Douglas is blending in-store beauty advisors with AI-driven ecommerce ✅ Why “more data” isn’t the answer — “better data” is ✅ How AI-gene...

What happens when the world’s payment leaders gather on one stage—with no script and everything on the line? They talk about: 🔹 AI’s role in fraud detection, customer support, and beyond 🔹 Small vs large vs medium language models—and what actually works 🔹 Why your bot might soon be shopping for you 🔹 Digital identity, data ownership, and the trust dilemma 🔹 The inconvenient truths about walle...

With 23% of society living with a disability, how can we foster a more inclusive workforce and build truly accessible environments? In this episode, we explore the importance of designing inclusive products and services that support people with diverse needs. Join us for an inspiring conversation with Project Nemo and Angela Yore from Sky Parlour as we break down barriers, challenge assumptions, a...

Tokenization & Security What additional benefits does it bring to merchants? What should businesses consider when implementing tokenization? Learn about the tokenization chain and gain two key insights for merchants looking to leverage this technology. Thanks for listening! Follow us on LinkedIn or find us on X and  Instagram .

Is open banking living up to the hype? Especially in Europe, is the future still as bright as once expected? In this episode, we explore where open banking really stands today, cutting through the buzzwords and promises to understand the current landscape and what's ahead. Gain expert insights into: ✅ What’s driving (or slowing down) open banking adoption in Europe ✅ Real use cases that are...

🎙️ Instant Payments Uncovered What do users really want from instant payments? And are providers truly meeting those needs? In this episode, we peel back the layers on user expectations, practical benefits, and the real-world impact of real-time transactions. From the unique dynamics of the Australian market to the hurdles of working with banks, our guests bring valuable regional and industry-spec...

How can pushing boundaries in sports inspire us to do the same in business? Discover how engaging in sports can sharpen our resilience, boost our performance, and foster values that directly translate into a more dynamic and balanced work environment. Join Bram from PaymentGenes and Guido from ScalingWave Consulting as they explore the powerful connection between physical activity and professional...

Regulations are always a broad and evolving topic, especially in today’s landscape. Join us as we dive into a timely discussion between Jimmie Franklin, Senior Journalist at Vixio Payments Compliance, and Arie van den Bergen, Lawyer at Finnick Legal Professionals. Together, they explore the latest developments, key pain points, and how new legislation applies to merchants. Thanks for listening! Fo...

In this exclusive interview, 𝗟𝗮𝘂𝗿𝗮 𝗠𝗰𝗖𝗿𝗮𝗰𝗸𝗲𝗻 meets with 𝗡𝗶𝗸𝗼𝗴𝗶𝗮𝗻𝗻𝗶𝘀 𝗞𝗮𝗿𝗮𝗻𝘁𝘇𝗶𝘀, CEO of 𝗜𝗦𝗫 𝗙𝗶𝗻𝗮𝗻𝗰𝗶𝗮𝗹, for a dynamic and forward-looking discussion. What’s inside: ↪ Persistent customer pain points in payments ↪ AI in payments—beyond LLMs: facial micro-expressions & fraud detection ↪ Big Tech vs Traditional Players—who holds the power? ↪ Who really owns the customer—banks or tech? Plus, a sneak...

Merchants talk to merchants about common pain points in payment processes. What are the essential elements from a payments perspective for the Ingka Group to ensure everything runs smoothly? Victor Bacre and Moritz Königsbuscher, both from FAN Network are joined by Sam Langsford, Inbound Payments Specialist at Ingka group, to discuss solutions that guarantee seamless payment experiences crucial fo...

Join 𝗟𝗮𝘂𝗿𝗮 𝗠𝗰𝗖𝗿𝗮𝗰𝗸𝗲𝗻 at the vibrant Marlene bar in Berlin during #mpe2025 as she talks with 𝗪𝗶𝗹𝗰𝗼 𝗦𝗹𝗮𝗯𝗯𝗲𝗸𝗼𝗼𝗿𝗻, SVP Revenue Growth | Head of Commercial - Europe at Checkout.com. In this episode, they dive deep into the evolving world of Buy Now, Pay Later (BNPL): ▪ How BNPL is shifting from a customer-friendly option to more regulated, balanced payment methods ▪ The impact of regulations on consume...

🎙️ Explore today how to simplify procurement payments and seamlessly integrate them with your corporate systems.  Join our host, Charlotte AI Usta, Principal at Flagship Advisory Partners and MPE Ambassador, in conversation with Eric-Jan Krausch, Founder & CEO of 1-CP – 1-Click-Procurement, about B2B Payments.  Thanks for listening! Follow us on LinkedIn or find us on X and  Instagram .

Welcome to the 𝗩𝗼𝗶𝗰𝗲 𝗼𝗳 𝗺𝗽𝗲 𝗺𝗶𝗻𝗶𝗲𝗱𝘂 𝘀𝗲𝗿𝗶𝗲𝘀 — where top industry leaders and mpe ambassadors bring you cutting-edge insights and education! In today’s episode, 𝗡𝗲𝗶𝗿𝗮 𝗝𝗼𝗻𝗲𝘀 explores the critical role of 𝗘𝘅𝗽𝗹𝗮𝗶𝗻𝗮𝗯𝗹𝗲 𝗔𝗜 (𝗫𝗔𝗜) in the rapidly evolving payments industry. Did you know that 65% of companies struggle to explain how their AI models make decisions? As AI adoption grows, transparency and trust...