CGP Maintenance & Construction Services, Inc
Visionary Leader with Jim Robinson
Leadership growth doesn’t happen by accident. Designed for leaders who are serious about growing, this podcast features thoughtful conversations and real-world lessons that deliver practical guidance to help you navigate your career, strengthen your leadership skills, and step confidently into your next level. Whether you’re leading a team today or preparing for what’s next, the Visionary Leader with Jim Robinson podcast will help you grow with empathy, clarity, and impact so you’re not just learning about leadership, you’re practicing it.
Author
CGP Maintenance & Construction Services, Inc
Category
Podcast website
Latest episode
Jul 10, 2026
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Episodes
Crafting Your Service Brand: Creating a Lasting Impression on Customers 05.05.2023 41:16
Summary On this episode of Service Evolution , host Shawn Black is joined by Jim Robinson, CEO of CGP Maintenance and Construction Services. Jim is also an author, speaker, certified business coach, and chairman of a nonprofit. Throughout the episode, Shawn and Jim discuss the importance of how service businesses brand themselves. The pair covers branding success stories, challenges, and advice th...
Exploring Restaurant Facility Management: Leadership, Success Stories, and Career Advancement Strategies with RFMA 17.03.2023 31:10
Summary: On this episode of Service Evolution , hosts Shawn Black and Jim Robinson sit down with Bevin McPherson, a regional facilities manager for Inspire Brands, a multi-brand restaurant company whose portfolio includes some of the largest worldwide fast-food restaurants. Bevin is a prominent member of the Restaurant Facility Management Association who shares her insights on leadership, success...
Unlocking the Power of Inclusion 17.02.2023 33:14
Summary: On this episode of Service Evolution , host Shawn Black sits down with Jim Robinson, the CEO of CGP Maintenance and Construction Services, as well as an author, speaker, certified business coach, and chairman of a nonprofit. Throughout this episode, Shawn and Jim delve into the role of inclusion policies and practices and how team building promotes leadership development. They discuss ho...
Uncovering the Impact of Paid Leave Policies on Today's Workforce 10.02.2023 35:33
Summary: On this episode of Service Evolution , host Shawn Black sits down with Jim Robinson, the CEO of CGP Maintenance and Construction Services, as well as an author, speaker, certified business coach, and chairman of a nonprofit. Throughout this episode, Shawn and Jim delve into the world of paid leave policies and explore how the great resignation of 2020 changed employers' approach to emplo...
Leadership Trends from 2022 and What Is about to Change 03.02.2023 32:26
Summary: On this episode of Service Evolution , host Shawn Black sits down with Jim Robinson, the CEO of CGP Maintenance and Construction Services, as well as an author, speaker, certified business coach, and chairman of a nonprofit. Throughout Jim’s 37 years as CEO of CGP Maintenance and Construction Services, he has garnered extensive experience guiding teams through periods of change and manag...
Introducing Service Evolution 27.01.2023 28:01
Summary: Join us as we introduce you to the next Evolution in our podcast journey. Service Evolution is the premier podcast for service industry professionals, providing insight and advice to help listeners advance in their careers, learn new skills, and make a positive impact. Our podcasts feature interviews with experts, advice from successful leaders, and inspiring stories of success. Whether...
How Communication Plays a Part in Adaptive Work Management 13.01.2023 42:42
Summary: On this episode of FM Evolution , host Shawn Black sits down with Aaron Shultz, principal consultant at A.W. Shultz Training, a professional consulting service that helps organizations with maintenance work management. With over twenty-five years of experience, Aaron is also the founder of the Maintenance and Reliability Institute and the author of six work management related publication...
Unlocking Facility Management Efficiency with Pixly.ai 06.01.2023 31:51
Summary: On this episode of FM Evolution , host Shawn Black sits down with Lee Mills, co-founder and CEO of Pixly, a mobile application that allows users to collaborate on projects by making it easy to instantly capture, tag, and share project photos from anywhere. Lee has been in the technology space for over two decades, gaining experience launching new products, raising capital, and scaling st...
Why So Many Employees Are “Quietly Quitting” and What Leadership Can Do to Prevent It 23.12.2022 31:58
Summary: On this episode of FM Evolution , host Shawn Black sits down with Jim Robinson, CEO of CGP Maintenance and Construction Services. Jim is also an author, speaker, certified business coach, and chairman of a nonprofit. Throughout Jim’s thirty-seven years as CEO of CGP Maintenance and Construction Services, he has successfully led his team through periods of uncertainty and developed a winn...
Developing Future Leaders with Brian French 16.12.2022 44:34
Summary: On this episode of FM Evolution , hosts Shawn Black and Jim Robinson were joined by Brian French, a leadership creator, teacher, and coach at Harmonic Learning, a business consulting service that partners with client organizations to create leadership development experiences. Besides his extensive learning and development background, Brian is also a professional musician and infuses musi...
The Gift of Effective Feedback 09.12.2022 47:28
On this episode of FM Evolution , hosts Shawn Black and Randy Olson were joined by Stormy Friday, the president of The Friday Group, a woman-owned facilities management consulting firm. With over forty years of experience in the FM industry, Stormy has gained international recognition and lectured at FM conferences in over thirty countries. In this episode, Shawn, Randy, and Stormy discussed the b...
Change Management in the Service Industry with Jim Robinson 18.11.2022 33:17
Show Notes: (0:43) Introduction to Jim (1:19) Jim’s Management Style (2:39) The Best Approach for Implementing Change (5:07) Balancing Efficiency with Implications (6:30) Ensuring Thorough Communication (8:11) Measuring the Success of Change (10:33) The Importance of Self-Assessment (11:24) Pitfalls to Avoid When Implementing Change (14:18) Learning from Confusion (18:53) Advice to Leaders Impleme...
Exploring FM in Trinidad & Tobago 04.11.2022 39:57
Summary This week, host Shawn Black is joined by Randy Olson, the leading design and distribution implementer of the ProFM Credential Program, for another special episode of FM Evolution . Shawn and Randy sat down with Kristed Herbert and Keith Spencer from Cerebrii Solutions Global to discuss FM in Trinidad and Tobago. Cerebrii is a training and consultancy firm based in Trinidad and Tobago speci...
How Leaders Keep Teams Engaged and Optimally Performing 28.10.2022 34:28
Summary: On this episode of FM Evolution , host Shawn Black was joined by Jim Robinson, the CEO of CGP Maintenance and Construction Services, as well as an author, speaker, certified business coach, and chairman of a nonprofit. Throughout Jim’s 37 years as CEO of CGP Maintenance and Construction Services, he has garnered extensive experience keeping teams engaged in order to optimize overall perfo...
NFMT Remix Preview 2022 21.10.2022 32:02
Summary: On this episode of FM Evolution , host Shawn Black sits down with Randy Olson and Amy Brown. Randy is the leading design and distribution implementer of the ProFM Credential Program, and Amy Brown is the director of events and education at Trade Press Media Group, a business-to-business media company. Throughout the episode, Shawn, Randy, and Amy discuss the upcoming NFMT Remix conference...
Inspiring Students to Fill the FM Gap 23.09.2022 31:21
Summary: On this episode of FM Evolution , hosts Shawn Black and Randy Olson sit down with Jim Zirbel, a chairman at FM Pipeline Team, Inc., an organization that aims to engage, enlighten, and energize the next generation of facility management professionals. Jim's focus is on organizational governance and policy implementation as the FM Pipeline program grows across the United States. Throughout...
The Battle for Authenticity 16.09.2022 46:06
Summary: On this episode of FM Evolution , host Shawn Black sits down with Josh Pringle, the executive vice president of CO2Meter, Inc., a business that designs and manufactures scientific devices for gas detection and monitoring. With over twenty-five years of experience, Josh has proven success in operationalizing comprehensive marketing strategies and managing complex initiatives. Throughout th...
Creating a Culture of Commitment in Your Business 02.09.2022 36:10
Summary: On this episode of FM Evolution , host Shawn Black sits down with Jim Robinson, the CEO of CGP Maintenance and Construction Services, as well as an author, speaker, certified business coach, and chairman of a nonprofit. Throughout Jim’s thirty-seven years as CEO of CGP Maintenance and Construction Services, he has successfully developed a caring culture that encourages open communication...
2022 FM Research Ties Training To Staff Retention 05.08.2022 35:54
On this episode of FM Evolution , hosts Shawn Black and Randy Olson were joined by Eileen McMorrow, founder of The McMorrow Reports Facility Management & Design Insights. With thirty-plus years as a journalist covering the facilities management and design industry, Eileen has extensive experience working closely with facility managers, architects, engineers, and building management professiona...
The Importance of Staying Connected with Your Team at Work 15.07.2022 42:10
Shownotes: (0:37) Introduction to Jim (2:38) Technologies Influence on Being Disconnected (8:20) Dealing with Remote Teams (11:46) Reconnecting Teams with Each Other (12:53) Disconnection Fatigue (22:10) The Power of Saying No (28:20) Helping Teams Deal with Loneliness (34:55) How to Be More Present (38:34) Expanding Attention Spans (39:55) Closing Thoughts Links: Shawn Black Jim Robinson Quot...
Surviving the Labor Shortage Using Technology in FM 08.07.2022 31:57
Show Notes: (0:39) Introduction to David (1:50) Introduction to ARC (4:53) What AI Is Being Used in FM (6:29) AI in the Next Ten Years (9:38) How Mobile Technology Is Changing FM (12:19) Challenges with Mobile Technology (14:41) Are We Too Reliant on Mobile Technology? (19:06) How Digital Storage Is Impacting FM (22:15) Data Breach Concerns (30:02) Advice to FMs Links: Shawn Black David Trask A...
Leadership, the Great Results Puzzle with Jim Robinson 01.07.2022 42:57
Shownotes: (0:38) Introduction to Jim (2:15) Leaders That Get Results (4:38) What Is Perceived as Equality (9:33) How to Develop Good Listening Skills (11:58) Following Up with Your Team (19:56) Learning from Your Mistakes (27:17) How Your Circles Impact You (32:08) How to Make People Feel Important (38:42) Rewarding the Small Wins Links: Shawn Black Jim Robinson Quotes: “So, I think if you've...
Taking the Fear Out of Capital Planning 17.06.2022 40:52
Shownotes: (1:56) Introduction to Randy and Robert (4:26) Starting FM College (6:48) Current Favorite Book (12:44) Definition of Capital Planning (18:39) Why Capital Planning Should Be a Skill Set (23:39) How Does a Capital Plan Work (25:06) Facility Condition Index (27:24) Learning Best Practices for Capital Planning (31:20) Pandemic’s Effect on Capital Planning (35:56) Final Thoughts Links: Sh...
Mitigating Risk & Supply Chain Management in FM [Rebroadcast] 10.06.2022 29:29
Shownotes: (1:01) Introducing AW Schultz (3:38) What is Visual Management Group? (5:47) What are you reading? (9:38) VMG’s Process to help FMs (12:28) Advance Planning and Scheduling Education (16:49) Challenges in Implementing Change (18:48) All Things Supply Chain Management (21:30) Managing Supply Chain Risk (26:33) Advice to FMs Right Now (27:24) Wrap Up Links: Shawn Black AW Schultz Visua...
Creating a Family-First Culture with Jim Robinson 03.06.2022 32:53
Show Notes: (1:56) Creating a Family-First Culture (4:05) Environment for Openness (6:27) Growing as a CEO (8:00) Advice for Creating an Open Door Policy (12:28) Misconception with Family-First Model (15:54) Autonomy in the Family-First Environment (18:25) The Importance of Diversity (21:07) Encouraging Communication (28:53) How Family Culture Impacts Client Engagement Links: Shawn Black Jim Robin...
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