Veterinary Viewfinder Podcast

In this episode of the Veterinary Viewfinder podcast, we delve into the future of veterinary diagnostics with our special guest, Ed Goluch, PhD, CEO and founder of QSM Diagnostics. Join co-hosts Dr. Ernie Ward and registered veterinary technician Beckie Mosser as they explore the innovative in-home diagnostic testing technology developed by QSM Diagnostics and its potential to revolutionize veteri...

This week, we’re celebrating our 400th consecutive weekly episode! What a landmark! This week, co-hosts Dr. Ernie Ward and registered veterinary technician Beckie Mosser dive into the hotly debated topic of skills testing for veterinarians and veterinary technicians. With discussions about licensing and credentialing gaining momentum nationwide, we examine the benefits and pitfalls of incorporatin...

In this week's episode of The Veterinary Viewfinder, Dr. Ernie Ward and Registered Veterinary Technician Becky Mosser delve into the nuances of personal preferences in veterinary practice. It's common for veterinary professionals to have certain tasks they prefer to avoid, but how do you know when pickiness crosses the line? Join us as we explore the delicate balance between maintaining profession...

In this episode of the Veterinary Viewfinder, we dive into a historic achievement for veterinary technicians: their inclusion in the Minnesota Veterinary Practice Act. This monumental change, a result of nearly two decades of advocacy, means that the term "veterinary technician" will be protected by the Minnesota Board of Veterinary Medicine (MBVM), along with an interesting pathway for licensureW...

In this episode of The Veterinary Viewfinder, veterinarian Dr. Ernie Ward and registered veterinary technician Becky Mosser, RVT, MPA, dive into the hot topic of job-hopping for higher salaries. As the trend of leaving jobs within the first two years for better pay continues, they explore whether this is a wise move for veterinary professionals - and the long-term health of the profession. Join th...

In this week's episode of the Veterinary Viewfinder, we explore an unexpected trend: American pet owners traveling to Mexico for veterinary care. From surgeries to dentistry and a range of medical procedures, more and more people are crossing the border to seek affordable veterinary care for their pets. We'll delve into the stories behind this phenomenon, discuss why it's happening, and offer insi...

This week, our hosts travel to the annual American Veterinary Medical Association (AVMA) convention in Austin, Texas. Discover the heated debates and critical updates on veterinary medical ethics arising from the AVMA’s House of Delegates approval of a recently revised Principles of Veterinary Medical Ethics (PVME). Join hosts Dr. Ernie Ward and Becky Mosser, MPA, RVT, as they delve into some of t...

Medical mistakes happen in veterinary practice, but who pays the price? This week on the Veterinary Viewfinder, we discuss the tough topic of financial accountability in veterinary practice. From malpractice and negligence to honest mistakes and simple errors, we unpack the ethical and financial considerations that determine who pays the bill. Viewfinders, this is a thought-provoking discussion th...

The news is full of new offerings for services for dogs, cats, and other animals. This week on the Veterinary Viewfinder, we address the frequent requests for advice on pet services from our clients, friends, and family. What could possibly go wrong? Turns out a lot. Hosts Dr. Ernie Ward and Beckie Mossor, MPA, RVT, explore the turbulence a luxury dog airline encounters and the impact of a major p...

In this episode of The Veterinary Viewfinder, we dive into the recent legislative change in Florida, where Governor Ron DeSantis signed Senate Bill 382, exempting the Board of Veterinary Medicine from continuing education requirements. Co-hosts Dr. Ernie Ward and Beckie Mossor, MPA, RVT, discuss the implications of this decision, how it could impact veterinary professionals across the country, and...

🎙️🐾 Welcome back to the Veterinary Viewfinder! For nearly eight years, we've fearlessly tackled the toughest topics in veterinary medicine every single week. This week, we're diving back into the wild world of social media, where controversy is always just a click away. But here's the twist – we're exploring the fine line between being a “social media influencer” and being truly influential in th...

This week's discussion delves into a tough yet all-too-common veterinary practice scenario. How do you respond as a licensed veterinary professional when asked to train someone to perform tasks they lack the necessary licenses or credentials for? As healthcare professionals, we often silently grapple with such dilemmas in our clinical settings. Join hosts Dr. Ernie Ward and Beckie Mossor, RVT, MPA...

Choosing the perfect summer read can be challenging for busy veterinary professionals. As vacation season approaches, we’re excited to share some top book recommendations tailored for the Viewfinders. Whether you’re lounging by the pool or taking a well-deserved break, our recommendations have something for everyone. Join hosts Dr. Ernie Ward and Beckie Mossor, RVT, MPA, as they discuss their late...

A tough topic you'll encounter at some point in your veterinary career is some sort of recall. These recalls and worries can be about medications, pet foods, and pet accessories, encompassing a wide gamut of products and services we recommend to the pet-owning public, and suddenly, somebody says there's a problem. This week, we want to discuss what you should do if you encounter one of these rumor...

What happens if you find out that one of your colleagues is on OnlyFans? This week, we want to talk about the exciting world of online entrepreneurship and what you should do or how you should handle all the little questions we have if you find out that one of your teammates is on the Internet in a very intimate way. The Veterinary Viewfinder is the podcast that tackles the toughest topics in vete...

For the past 7.5 years, the Veterinary Viewfinder has strived to tackle the toughest topics in veterinary medicine each week. This week, we're revisiting one of our favorite tough topics: money. Lately, social media seems abuzz with folks complaining about the high cost of veterinary care. This week, we want to dive a little deeper into some of the causes of these complaints and steps you can take...

A tough job that we often talk about on the Veterinary Viewfinder is the role of a veterinary receptionist, a customer service representative, or whatever you choose to call those invaluable folks up front who are, quite frankly, taking a lot of the hits from our clients. This week, we’re excited to welcome back to the podcast Debbie Boone, CVPM, one of the co-founders of a new organization dedica...

A tough topic that every veterinary professional will confront at some time in their career is a disagreement with a pet parent over how they are doing something regarding care. This difference can be about diet, anti-vaxxing, or a whole host of other things that can potentially put their pet at risk. It can also be different philosophically, ideologically, medically, or something you don’t believ...

A lack of appropriate feedback leads to failure. You need to give your team at least three types of feedback to succeed. This week, we discuss the three types of feedback you should give - and receive - to excel in veterinary medicine. Hosts Dr. Ernie Ward and Beckie Mossor, RVT, MPA, tackle the topic of feedback in the veterinary workplace. Dr. Ward shares his three types of feedback: Appreciatio...

Veterinary technician programs have expanded in remarkable ways over the past decade, and there's a push towards getting a four-year degree, with even more advanced degrees on the horizon. This week, we're speaking with the interim Director of Appalachian State University's Veterinary Technology B.S. Program, Jennifer Serling CVT RVT VTES BVSc, to discuss the benefits and pros of a four-year veter...

Working in a veterinary clinic can pose many hazards. This week, we want to discuss some of the common workplace risks of veterinary practice and why we want you to stop doing them because they are putting you at risk. Hosts Dr. Ernie Ward and Beckie Mossor, RVT, MPA, tackle five major areas of personal risk in veterinary clinics: radiology, animal restraint, ergonomics, dentistry, and anesthesia/...

Have we forgotten how to behave in the clinic these days? This week, we want to discuss generational differences and how we can help improve each other's manners and etiquette when dealing with clients and co-workers.  Hosts Dr. Ernie Ward and Beckie Mossor, RVT, MPA, tackle the tough topic of dealing with four generations of different communication styles and preferences in veterinary practice. T...

What happens when one veterinary clinic's personnel is rude or short with another? We're talking about when you call for records, they are not happy about it - and let you know how they feel! This week, we are talking about the benefits and risks of informing another clinic of the behavior of their staff. And what about giving clients medical records? How do you handle that? This week, we discuss...

This week, we’re honored to have a conversation with the first veterinary technician elected as President of the Viticus Group (WVC) Board of Directors, Heather Prendergast, RVT! Hosts Dr. Ernie Ward and Beckie Mossor, RVT, MPA, are joined by a friend and prior guest, Heather Prendergast, RVT, CVPM, SPHR. Heather shares her story of starting as a would-be veterinarian, becoming a registered veteri...

Is your break area always a mess? Whose responsibility is it to clean it? And what about coffee? Do you pay? Or does your boss? This week, we discuss a multitude of messes that can occur in the common areas of a veterinary clinic. We also debate who should be on the hook for that special brand of coffee and tea that you like and more bread rook dilemmas. Hosts Dr. Ernie Ward and Beckie Mossor, RVT...