Veterinary Viewfinder Podcast

This week host Drs. Ernie Ward and Cyndie Courtney and registered veterinary technician Beckie Mossor are joined by practice owner and manager, Laura Ward to discuss sexual harassment in the veterinary workplace. What specifically is workplace sexual harassment? Does it exist in veterinary medicine? How can you prevent it from happening? What can you do if sexual harassment occurs in your veterina...

This week we're joined by the Petplan Veterinary Technician of the Year, Purvi Patel from Ontario, Canada! Host veterinarians Ernie Ward and Cyndie Courtney along with registered veterinary technician Beckie Mossor cross the border to find out what it's like to be a veterinary professional in the Great White North. Purvi shares her story of growing up in Malawi, moving to Canada to pursue veterina...

The primary objective of medicine should be preventing disease. If that’s true, why do so many veterinary (and human) healthcare professionals find it challenging to talk to clients about preventive care? This week host veterinarians Ernie Ward and Cyndie Courtney along with registered veterinary technician Beckie Mossor explore the challenges, myths, and strategies for veterinary preventive care....

National Veterinary Technician Week is October 15-22, 2017. This week we’re honored to share the mic with the National Association of Veterinary Technicians in America (NAVTA) President Mary Berg. Co-host veterinarians Ernie Ward and Cyndie Courtney along with veterinary technician Beckie Mossor chat with Mary about how she became a vet tech, the importance of veterinary technician specialists, cu...

Ever dealt with a colleague who has lost their passion? Worked for a boss or manager who has lost their enthusiasm? Maybe feeling a little down yourself or not treating loved ones nicely? Burnout affects untold tens of millions of U.S. workers and leads to lost productivity, poor patient care, and illness in the veterinary profession. Host Drs. Ernie Ward and Cyndie Courtney along with registered...

Dr. Susan Little is widely known and incredibly respected in the feline veterinary world. This week Dr. Ernie ward and registered veterinary technician Beckie Mossor sit down with Dr. Little and explore how she became a veterinarian, her unlikely journey to feline expert, her favorite tips and tricks for practicing feline medicine, and a genuinely good conversation about the trio's shared love of...

This week we are honored to speak with veterinary pain management pioneer, Dr. Robin Downing. Managing pain in veterinary patients can be a challenge. Recognizing pain, treating discomfort, and keeping current with new drugs and modalities takes tremendous effort. This week Drs. Ernie Ward and Cyndie Courtney speak with a true trailblazer in veterinary medicine, Dr. Robin Downing. Dr. Downing shar...

This week we talk with co-host Beckie Mossor about her recent experience aiding animals displaced by Hurricane Harvey in Texas. Beckie joins Drs. Ernie Ward and Cyndie Courtney for a discussion about Hurricanes Harvey and Irma, how veterinary professionals can get involved with ASPCA and FEMA relief efforts, and the best ways to help animals during natural disasters. Beckie inspires us all and we'...

Chances are you've at least seen her company's awesome apparel emblazoned with "Dog Is Good," "Cleanliness Is Next to Impossible," and, of course, their iconic "It's All Fun and Games Until Someone Ends Up In a Cone." This week host veterinarians Ernie Ward and Cyndie Courtney and veterinary technician Beckie Mossor have an incredible conversation with Dog Is Good founder, Gila Kurtz. Gila shares...

Being a veterinary client or patient in the human healthcare system can, well, suck! Why is client and patient service often underwhelming, rushed, and, insensitive in the medical professions? Hosts Drs. Ernie Ward and Cyndie Courtney along with registered veterinary technician Beckie Mossor share some of their most terrible medical appointment stories, common mistakes made in veterinary client se...

Chances are, you’ve got plenty of people to thank for helping you attain the goal of working in the veterinary profession. Host veterinarians, Drs. Ernie Ward and Cyndie Courtney, along with registered veterinary technician, Beckie Mossor, share the tales of who mentored them, what mentoring means to them, and how you can become an effective mentor in your clinic. Dr. Ward frankly discusses why ma...

You know the saying, “You can’t please everybody?” Well, it’s true. Unfortunately, most veterinary healthcare professionals are pleasers by nature and try to please everybody all of the time, resulting in big problems. This week, host veterinarians Dr. Ernie Ward and Cyndie Courtney along with registered veterinary technician, Beckie Mossor, talk with Dr. Cherie Buisson about Imposter Syndrome in...

What do you do when you’re asked to do something unethical, immoral, illegal, or just plain weird in veterinary practice? What if it’s your boss, manager, or co-worker who requests you do - or don't do - something that makes you uncomfortable? Hosts Drs. Ernie Ward and Cyndie Courtney with registered veterinary technician Beckie Mossor tackle the tough topic of responding to these challenging scen...

Medical mistakes are estimated to result in over 250,000 human deaths in the U.S. each year. What about in veterinary medicine? What types of medical mistakes do we commonly encounter in our animal patients? What are steps we can do prevent medical mistakes and how should a veterinary clinic team respond when mistakes are made? Host veterinarians Drs. Ernie Ward and Cyndie Courtney along with regi...

This week our hosts discuss how should veterinary professionals work with other pet care providers? Drs. Ernie Ward and Cyndie Courtney along with registered veterinary technician Beckie Mossor contemplate the roles and responsibilities veterinarians and veterinary technicians have when referring to pet care individuals such as trainers, groomers, pet sitters, and boarding facilities. What should...

This is a special edition of the Veterinary Viewfinder. If you haven’t listened to episode 035, 2017 AVMA Conference podcast, please check it out to provide context for these unedited attendee interviews. Co-host Dr. Cyndie Courtney interviews several attendees of the 2017 American Veterinary Medical Association (AVMA) Conference in Indianapolis, Indiana. Dr. Courtney explores what attendees like...

This week co-hosts veterinarian Dr. Cyndie Courtney and registered veterinary technician Beckie Mossor talk with Dr. Ernie Ward from the 2017 American Veterinary Medical Association (AVMA) Annual Conference in Indianapolis, IN. The trio talk about new AVMA President Dr. Michael Topper, stagnant conference attendance, the new AVMA telemedicine guidelines and potential consequences of their lack of...

This week we talk about cancer in pets with veterinary oncologist Dr. Sue Ettinger. Hosts Dr. Ernie Ward & Beckie Mossor, RVT are rejoined with Dr. Cyndie Courtney after her maternity leave. This podcast focuses on how the veterinary team should approach cancer, the best ways to share a cancer diagnosis with pet owners, why Dr. Ward believes being non-judgmental is key to successful outcomes and e...

Does your front staff fight your back? Do your technicians battle your receptionists? Does everyone combat the boss or manager? According to host veterinarian Dr. Ernie Ward, workplace warfare affects nearly every veterinary practice around the world. Team disharmony negatively impacts patient care and productivity. This week Dr. Ward and co-host veterinary technician/nurse are joined by practice...

This week host veterinarian Dr. Ernie Ward and veterinary technician Beckie Mossor have a deep conversation on euthanasia, veterinary hospice, compassion fatigue and more with Dr. Dani McVety. Dr. McVety is co-founder of Lap of Love, an in-home veterinary euthanasia and hospice care service. We discuss why Dr. McVety chose to pursue a career in veterinary euthanasia and hospice, best practices for...

This week host veterinarian Dr. Ernie Ward and veterinary technician Beckie Mossor are talking disaster response opportunities for veterinary teams with ASPCA official Gina Manke. Learn how Gina got started with the ASPCA, what the top deployments are for ASPCA teams and volunteers, and how you can help in this week's podcast. Join the conversation on Facebook/Veterinary Viewfinder & Twitter @VetV...

RABIES! Over 60,000 people die each year from this deadly zoonotic disease. On veterinarian, Dr. Luke Gamble from the U.K., is on a mission to eradicate rabies and save human and animal lives. This week hosts Dr. Ernie Ward and veterinary technician Beckie Mossor talk with Dr. Gamble about his group, Mission Rabies, and how veterinarians and veterinary nurses can help. Veterinary technician Jessie...

Hosts Dr. Ernie Ward & Beckie Mossor, RVT are joined by practice owner & hospital administrator, Laura Ward to discuss giving back to your community. We discuss how to plan and pull off an Open House, creating an awesome Pet Health Fair, and why the Wards believe giving back to your community is good for team building and practice building. If you're looking for ideas to jumpstart your clinic's ci...

Steve Dale from WGN Radio and Steve Dale Pet World (SteveDalePetWorld.com) joins hosts Dr. Ernie Ward, Dr. Cyndie Courtney, and Beckie Mossor, RVT to discuss what pet owners are asking him on his popular radio show, social media and blog. We tackle pet behavior, food questions (including what people are saying about raw and BARF diets), vaccinations, and cost of veterinary care. Join the discussio...

This week Dr. Ernie Ward and Beckie Mossor, RVT, visit the 2017 North Carolina Veterinary Technician Conference in Raleigh, North Carolina to talk with veterinary technicians about the profession. Co-host Dr. Cyndie Courtney joins the conversation about practice challenges vet techs face, the biggest surprises they found after graduation, what large animal and equine veterinary nurses would like t...