UX Soup

Could I interest you in a free cup of coffee? Advertisements that interact with you via voice recognition are in development. Could these actually work? In what use cases would they be appropriate? What are the UX issues that need to be addressed so that advertisers do not turn off their target customers? Chris and Lisa discuss these topics and more in this week's episode. Research on in-vehicle c...

Lisa welcomes Karen Purcell from Cornell University to UX Soup to discuss an ongoing NSF-funded citizen science project where they are co-creating an app for underserved communities to monitor noise pollution. They discuss the challenges faced in taking on such an ambitious project and provide advice for researchers trying to change the way science is done to make it more inclusive. The Noise Proj...

Renee and Chris from Episode 11 make a return visit to talk with Lisa about what has changed from last time with the user experience of distance learning at the high school and university levels, the challenges they continue to face in meeting the needs of students, teachers, and parents while adhering to policies not written for distance learning, and how much they expect this past year to impact...

UX designers are facing mammoth challenges in designing for a connected world. In part two of this topic, Lisa, Chris, and Derek discuss mental and conceptual models, trust and reliability, and more. In Condensed Soup, they discuss their best or worst experiences with connected objects. SA report on integration of connected devices Episode Transcript Questions? Comments? Email us at UXSoup@strateg...

UX designers are facing mammoth challenges in designing for a connected world. In the first of a two-part episode, Lisa, Chris, and Derek discuss some of these challenges, including integrating services from collaborations and partnerships, building responsive systems, and accounting for potential use cases and ways connected systems can be misused. In Condensed Soup, they discuss the merits of sm...

Self-driving cars were initially marketed as a means of opening the world to those with mobility challenges. But are they following through on that promise? Are self-driving cars being designed with accessibility in mind? Chris, Derek, and Lisa talk about their latest research on self-driving cars for people with sight loss. In Condensed Soup, they share their most challenging driving experience....

Derek and Chris discuss the UX of hearables. What exactly are they? What key features do they enable? Chris goes through the UX of the BeHear Access, Timekettle M2, and Waverly Labs' Ambassador hearables. In Condensed Soup, they talk about their best and worst experiences with translations while traveling. Episode Transcript Questions? Comments? Email us at UXSoup@strategyanalytics.com Connect on...

Derek and Chris discuss the recent Robinhood scandals from a UX perspective. What role did the user experience of the Robinhood app play in the GameStop saga? How do financial service apps find the balance between design simplicity and providing necessary information and research? And also, how is Robinhood like Tesla? In Condensed Soup, Derek and Chris discuss what they would do with a life-chang...

Lisa talks with the "grandfather of VR", Dr. Tom Furness from the University of Washington. They talk about the potential for virtual and augmented reality, the Virtual World Society, and how VR can be used for good. Link to the Virtual World Society SA report on recent advancements in augmented reality SA report on UX keys for VR Growth Episode Transcript Questions? Comments? Email us at UXSoup@s...

Chris welcomes back Kevin Nolan, VP of UX Innovation at Strategy Analytics, to take a look at the progress that has been made in consumer device UX over the past 10 years, and what that means for the next 10. Episode Transcript Questions? Comments? Email us at UXSoup@strategyanalytics.com Connect on LinkedIn: Chris , Derek , Lisa Strategy Analytics UX Innovation Practice

What is LiDAR? Where is it? Why should you care? Lisa leads Derek and Chris through some of the more compelling use cases for LiDAR in smartphones, including try-before-you-buy, artistic, and accessibility use cases. Report on LiDAR use cases Episode Transcript Questions? Comments? Email us at UXSoup@strategyanalytics.com Connect on LinkedIn: Chris , Derek , Lisa Strategy Analytics UX Innovation P...

Derek, Lisa, and Chris discuss the user experience of the vaccine rollout in the US and UK, focusing on specific time points in the process and analyzing both the positive and the negative elements from an end user perspective in this enormous undertaking. In Condensed Soup, they describe the first things they will do once the world opens up again. UX Trends for 2021: Toward a Recovery from COVID-...

Chris, Derek, and Lisa review the 2021 Consumer Electronics Show, held virtually this year. They discuss the UX of attending the show, overarching UX themes, and the most interesting new gadgets on display. CES Report: Innovations in Product and Service UX CES Report: Innovations in HMI CES Report: Innovations in Automotive UX Episode Transcript Questions? Comments? Email us at UXSoup@strategyanal...

In the final UX Soup of 2020, Chris takes a look back at memorable moments and interviews from previous episodes. Episode Transcript Questions? Comments? Email us at UXSoup@strategyanalytics.com Connect on LinkedIn: Chris , Derek , Lisa Strategy Analytics UX Innovation Practice

We asked you to reach out to us at UXSoup@strategyanalytics.com with your emails, and you did! This week, we answer some of your questions, including our most memorable research moments, how we got into UX, and what advice we have for aspiring UX professionals. Episode Transcript Questions? Comments? Email us at UXSoup@strategyanalytics.com Connect on LinkedIn: Chris , Derek , Lisa Strategy Analyt...

Chris, Lisa, and Derek work out the user experience of fitness tech, discussing what data needs to be collected and how it needs to be protected. They run through some of the more recent products such as the Amazon Halo and The Mirror. In Condensed Soup, they kick around their favorite fitness equipment or their least favorite exercise experience. Report on Amazon's latest products and services Re...

As we enter the holiday season, the ongoing pandemic means many holiday gatherings in the US and Europe will need to be virtual. This episode looks at the user experience of remote parties and what immersive platforms need to do to make the experience more realistic. In Condensed Soup, Lisa, Chris, and Derek discuss the biggest differences they have seen between in-person and remote gatherings. Re...

Many of us have had to work from home in 2020, so Chris, Derek, and Lisa talk about the UX of working from home, challenges being faced, and some best practices. In Condensed Soup they share their best or worst telework experience. Episode Transcrip t Questions? Comments? Email us at UXSoup@strategyanalytics.com Connect on LinkedIn: Chris , Derek , Lisa Strategy Analytics UX Innovation Practice

Chris, Derek, and Lisa talk about the evolution of digital assistants to digital companions, including what is required for a voice assistant to be a companion, and what use cases are best suited for a digital companion. In Condensed Soup, they share their best or worst voice assistant experiences. Report on User Needs and Satisfaction with Digital Assistants Report on Digital Assistants in the Ca...

Derek sits down with Paul Brown, Director of UX Projects at Strategy Analytics, to talk about how UX researchers have had to adjust to new methods during times of COVID-19, which remote methods have worked well, precautions that are being taken in restarting in-person research, and how to make both participants and moderators feel as safe as possible. Episode Transcript Paul Brown on LinkedIn Ques...

In the conclusion of a two-part interview with Martin Ralfe, Technology Services and Skills Lead for The Guide Dogs for the Blind Association in the UK, Lisa and Martin get into a deeper discussion on digital inclusion, whether regulations are necessary, and how each sight loss journey is unique. Martin's charity: Blind Since Birth User Needs, Technology Use & Pain Points for People with Sight...

In the first of a two-part interview, Lisa talks with Martin Ralfe, Technology Services and Skills Lead for The Guide Dogs for the Blind Association in the UK. Martin discusses the importance of everyday tech for people with visual impairments, the most accessible devices, and the importance of digital inclusion. Martin's charity: Blind Since Birth User Needs, Technology Use & Pain Points for...

Chris, Derek, and Lisa dedicate a show to pet parents, as they discuss the unique issues in conducting UX research for new pet tech. In Condensed Soup, they discuss their favorite piece of pet tech. Questions? Comments? Email us at UXSoup@strategyanalytics.com Episode Transcript Connect on LinkedIn: Chris , Derek , Lisa Strategy Analytics UX Innovation Practice

Join Lisa as she goes rogue and speaks with a Dean of Students at a US high school and a College Professor to get their perspectives on asynchronous versus live classes, UX of the various platforms they are using to teach classes, and more.  Episode transcript Questions? Comments? Email us at UXSoup@strategyanalytics.com Connect on LinkedIn: Chris , Derek , Lisa Strategy Analytics UX Innovati...

Derek talks with Chris and special guest Christopher Dodge about their children's experiences with distance learning in primary and secondary education, focusing on technology and learning platforms. Episode transcript Questions? Comments? Email us at UXSoup@strategyanalytics.com Connect on LinkedIn: Chris , Derek , Lisa Strategy Analytics UX Innovation Practice