UX Podcast

We get a reintroduction to information architecture with Donna Spencer. Donna shares with us some of the methods and tools she teaches as part of her workshops as well as look at some of the challenges that information projects can throw at you.

2 years since Tom’s book Articulating Design Decisions was released we catch up with him again and ask what he’s learnt – is there anything he would now do differently? What have readers of the book found challenging?

Episode 167 is a link show. James and Per discuss three articles that have grabbed their attention.

Per recently launched a service called DickPicLocator to highlight not only the bullying and abuse many people face through digital media, but also the amount of data that we are (often unwittingly) sharing.

Donna Lichaw returns to UX Podcast for another chat, this time we focus on how stories could be used when working with Enterprise UX. Donna is the author of The User’s Journey. In the book Donna explains the idea of storymapping. How, when, and why to use narrative structure in your design work.

Through his own tragic experience after the death of his young daughter Rebecca to cancer, Eric Meyer explains to us how the ideal outcome we design for isn’t the only outcome. We need to use our design skills to humanise the web.

Jina Anne joins us to talk design systems. Jina has for a number of years worked as the lead designer with the Lightning Design System at Salesforce and has been working with style guides since 2004. We dive right in and ask what a design system. How do you make sure people stick to the...

Katie Dill, Director of Experience Design at Airbnb, joined us in the Green Room at From Business To Buttons. A journey is both offline and online. It all comes together in the user experience – but what happens when you, as a UX designer, can’t control it all?

Susan and Guthrie Weinschenk work together as The Team W. They like to take behavioural economics, neuroscience and behavioural psychology; combine them, and apply them to design. We chatted to them after the Stockholm leg of their “How to get people to take action” workshop tour.

Episode 160 is a link show. James and Per discuss three articles that have grabbed their attention. Article one is Emojis: Tools for Emotions Communicating affect in text messages by Monica Riordan “Being unbound by linguistic rules, they engage a user in considering the vast potential emojis have in communication.” The second article we discuss is...

We locked Mike Monteiro in a room at From Business To Buttons here in Stockholm and had a chat. “So, do you want to talk about design or politics?” That was the question that Mike posed to the audience at the start of his presentation earlier in the day. So we asked Mike the same....

Jaime Levy, author of UX Strategy joined us in the green room at From Business To Buttons. We talked about Jaime’s Hyperloop study – the personal journey that led her there and why. Andy Warhol, Steve Jobs, Elon Musk. We talk about the importance of having mentors and heroes no matter where you are on...

James, Per and Danwei were gathered in Studio Axbom to take questions from you, the listeners, in the 9th UX Podcast Listener phone-in.  This is part 2 of the highlights we’ve extracted the 2-hour live session.

James, Per and Danwei were gathered in Studio Axbom to take questions from you, the listeners, in the 9th UX Podcast Listener phone-in.  This is part 1 of the highlights we’ve extracted the 2-hour live session.

How are designers tackling the idea of ethics? We start the episode with Alan using politics and democracy as a vehicle for highlighting the importance of ethics in our work as digital practitioners and the massive impact our work has on the world. We are the creators of the channels of misinformation and we can...

We talk Closure experiences with Joe Macleod. The lack of endings was something that Joe kept noticing again and again. There are so many examples in the digital space where there wasn’t an end, or there was an expectation of controlled or ability to end – but the possibility of closure just doesn’t exist. The...

Episode 153 is a link show. James and Per discuss three articles that have grabbed their attention.

We take a deep dive into Keyboard shortcuts, or hotkeys in this topic show. We dig into how to decide and design what keyboard shortcuts to have in your web app. What are keyboard shortcuts? Are they the same thing as Accesskeys? What standards and conventions are there to follow? What are shortcut no-nos we...

Dave Gray wants to change the way you think. By changing the way you think you can achieve the change you want says Dave. His latest book Liminal Thinking gives you a set of principles and practices to follow. Liminal Thinking is “the art of creating change by understanding, shaping, and reframing beliefs”. We talk...

Harry Brignull joins us to talk about “dark patterns”. Harry coined the phrase back in 2010 to describe the design patterns used on websites to deliberately trick us into doing something.

For a number of years Steve Portigal has been collecting user research war stories. The stories describe experiences researchers have had whilst doing fieldwork. Awkward, morally challenging, painful, unsuccessful.

Episode 148 is a link show. James and Per discuss three articles that have grabbed their attention. The first article is Decision Frames: How Cognitive Biases Affect UX Practitioners.  Kathryn Whitenton explains how we are all vulnerable to cognitive biases and the way in which we frame our problems can bias our design decisions. Article...

This is part 2 of highlights from our 8th UX Podcast Listener phone-in.  On a dark December afternoon James, Per and Danwei gathered in Studio Axbom to chat and take calls from you, the listeners for a 2-hour live show. We discuss living in a VR world, chatbots and suicide prevention, mentoring and getting into...

James, Per and Danwei open the video channels for the 8th UX Podcast Listener phone-in. On a dark December afternoon gathered in Studio Axbom to chat and take calls from you, the listeners. This is part 1 of the highlights we’ve extracted the 2-hour live session. We discuss sketching for unusual environments, working backwards, designing...

Jonas Söderström joins us to talk about complexity. We like to think that we have make the world better through digitalisation, but perhaps all of the productivity gains were actually in the very early days of computing. We hear of the Productivity paradox, the tendency for Feature creep and how we should be pulling down...