Upon Arrival | Events & Incentives with Adelaine Ng

The events industry has never seen a film like this one. Moments That Matter will be a documentary that aims, for the first time, to tell the story of events tourism from the perspective of the lives that have been impacted at events, for a public that barely even knows about the industry's existence. Shawn Cheng is a  Client Solutions Manager at MCI Group and co-founder of #EventsProfBreakSh...

Small tourist destinations can often feel disadvantaged. They have less tourism assets to draw  incentive groups which are prized business visitors. But there are ways of attracting incentive groups by using out-of-the-box thinking. Alexandria Tomayko is a self-described nomadic foodie and sustainability queen, currently based in Bali. Founder and Experience Coordinator of Nomadic Planning, she&ap...

The way you look at the world can have a profound impact on what you receive from life. Most entertainment acts for corporate events fail to achieve the global success that's been The Three Waiters. What began as an "accidental idea" inspired by The Three Tenors has now been performed about 14,000 times in 90 countries and it's still going strong. What is its secret to success?...

Work with a competitor? It's an idea most CEOs and entrepreneurs shun. In reality, rivals can make good partners in business and this setup can potentially help drive more customers and sales for both parties. But how do we begin and ensure that this collaboration will be efficient and not cause unresolvable conflicts in the long run? Mark Goldman has been an actor, author, storytelling exper...

We don't like it when it happens. But conflict is often unavoidable wherever there are groups of people who need to live or work together over some time. However some conflicts are more difficult to resolve than others, in which case, an experienced mediator can help. Seemingly deep disputes can be healed through unconventional methods like psychodrama and the understanding of space as it rel...

Women form a huge core of the tourism and events workforce. Yet many women still try to be more like men to prove themselves in the workplace. Is it time to challenge long-held beliefs that tend to diminish the way women's brains work? Dr Tracy Packiam Alloway is an award-winning psychologist, professor and TEDx speaker who has dedicated her career to researching female brain science. On the...

Clubhouse has announced it will be available to Android users worldwide starting this week, after being iPhone-exclusive for more than a year. How can business tourism and event planners get the most out of it? Rod Vowell is the Director of Operations at Huddle Agency and founder of the Clubhouse rooms Events Australia and Sustainable Events. He is passionate about creativity, technology and susta...

It sounds too good to be true that AI (Artificial Intelligence) can write your content marketing for you. This can be a godsend for small business owners and solopreneurs who are fully aware that visibility is a key part of what builds the know, like and trust factor... but often struggle making the time to create that content. Suzette Bailey is the CEO and Co-Founder of SimpleMarketing. AI and CE...

What if the whole purpose of your events is to educate people in another country but the borders are still closed or conditions on the ground are still untenable? For Fama Ndiaye, the mission remains and the only way forward is to learn to live with Covid. Fama is the co-founder of Kbeautycon and CEO of Kworld Media. She had plans to launch events around the planet, educating people about Korean b...

Covid has meant a mixed bag when it comes to sustainability in our events. On the one hand, we're printing less promotional stuff but on the other, we're using more disposable cups and masks. Where is the way forward? Alexandria Tomayko is a self-described nomadic foodie and sustainability queen, currently based in Bali. Founder and Experience Coordinator of Nomadic Planning, she's...

More than 70% of people fear public speaking more than death, according to the US National Institute of Mental Health. But what is also true is that public speaking or presenting can  boost your reputation and open new opportunities for your life and career. Sam Cawthorn has mastered this art and trained thousands as an international speaker on leadership and public speaking. He is the CEO and fou...

As lockdowns ease, a new crop of Generation Zers is joining the workforce without office skills. Yet research* shows 76% of this group expect to receive a promotion within their first year of employment. Sam Cawthorn is an international speaker on leadership and public speaking. He is the CEO and founder of Speakers Institute and Speakers Tribe. He is also both a Young Australian Of The Year and E...

Websites are often neglected for new content and this could be costing you visitors and clients. Don't make the mistake of putting all your energy into social media and ignoring your online storefront. There are free tools to help you get more visibility in front of your target audience. Doreen Brown is the owner of Let's Get Visible, specialising in website optimisation and SEO or Searc...

Animals can teach us a few things about how teams work and how to bring out the best in people. This is a fascinating area of study demonstrated through the Katherine Outback Experience, a show developed from years in the Australian outback by entertainer Tom Curtain. Tom specialises in breaking in horses and working dogs that others have found difficult to train. By studying their personalities,...

Running your own company while managing a young family can teach habits that will serve you well into the future. Structure, discipline, flexibility and kindness to self all play a harmonious role for a successful life that might seem otherwise impossible. Nicole Santer is the founder of event agency Extraordinary Events and the creator of EventBuzz360, a digital platform connecting buyers and sup...

Events are returning but the landscape has changed tremendously with increased competition for the same pie. But while the domestic market has become more crowded as larger destinations shift their focus, competition could be at an all-time high once international borders re-open in more locations. Damien Kitto is the Adelaide Convention Bureau's CEO, leading the charge for the recovery of bu...

Can you actually trust the reviews you see on hotels, venues and destinations? There's a whole web of players that involve writers, public relations, product suppliers, advertisers, media salespeople and social media influencers that may have a role in trying to influence your purchase decisions for business and travel. Martin Donovan is the publisher and editorial director of Mix Meetings ma...

You're prepared for anything and everything... until you aren't. Life can throw us some surprises but you don't have to be a victim of unexpected circumstances. It usually just takes some non-financial investment in yourself. Kellene Vaile is a preparedness consultant and award-winning marketing strategist. A former editor-in-chief of Monetary Intelligence Magazine, she's made...

Most entertainment acts for corporate events fail to achieve the global success that's been The Three Waiters. What began as an "accidental idea" inspired by The Three Tenors has now been performed about 14,000 times in 90 countries and it's still going strong. What is its secret to success? Darryl Lovegrove is the show's co-founder whose combination of performance skills...

Storytelling in business has become a trendy idea. It could after all, make the difference between whether someone stays engaged with you or tunes out. Or whether they buy from you or pass you off as uninteresting. But navigating storytelling in business may not be as straightforward as you believe. Gabrielle Dolan is an international speaker on the subject whose clients have included VISA, Amazon...

How do you lead a company of more than 900 employees through a pandemic? By taking a back seat... sort of. When Australia's largest convention facility, the Melbourne Convention and Exhibition Centre, was asked to prepare to be a Covid hospital and morgue, it was presented with the darkest vision anyone could imagine for its space. But almost a year later, the MCEC is thriving with ideas that...

The much-loved Lonely Planet brand once represented a trusty book to help us navigate our holiday destination. As the internet took over, the company has been challenged to defy a slow death, forcing it to pivot multiple times with new owners and is now taking on its biggest battle of all, with much of travel grinding to a halt. Chris Zeiher is the Lonely Planet's Asia-Pacific spokesperson wh...

An island business holiday sounds more appealing than ever with low Covid cases and boutique meeting spaces. Even better when the island has a history of convicts, ocean views for every accommodation and quirky residents. Svetlana Jovanovic is the general manager of The Unique Tourism Collection in Sydney, which has represented Norfolk Island for ten years. She has accumulated a treasure trove of...

The reason why Covid's impact on tourism is different from any other pandemic is a man-made one. In fact, it's a government one. All over the world, lockdown announcements and border restrictions at sometimes short notice has complicated the recovery of travel and events. David Beirman has studied tourism risk, crisis and recovery for more than 40 years and has dissected the issues surro...

Much of the applause this year has gone to travel trade players that used technology to re-purpose their services to keep their clients engaged. But technology hasn't been everyone's saviour. Jessie Heng is the regional director of Singapore-based MICE Maestro who's connected a few dots and sees the mental wellness sector as a viable market for her travel trade company. Quotes From...