Upon Arrival | Events & Incentives with Adelaine Ng

Learn powerful strategies to help you conquer your fear of public speaking and take the stage with confidence. Using repetition, motivation, and a greater teacher than fear, anyone can become an effective communicator. It all starts with a simple random word exercise. Brenden Kumarasamy faced numerous obstacles as a child. Growing up in Montreal, he was required to speak a language he was unfamili...

If you're eating and resting well but still struggling to find the energy you used to have to run your business, the answer may lie in other parts of your body. Learn about the fascinating connections between the mental and emotional aspects of health, and how to retrain the nervous system to restore the body to its optimal state. A former nurse, Lyndy Saltmarsh has extensive experience in mu...

Predictions for the skyrocketing cost of travel post-pandemic have come true. Plus, we're also paying in flight chaos, delays and luggage delivery frustrations. How long will this last and how will looming economic challenges impact travel? What impact will the reopening of China's borders have on the travel industry? David Beirman is a tourism crisis and recovery expert, a fellow at Uni...

Do you really want 2023 to be anything like 2022? Many people have told me this year has been crazy. Nothing about going back to normal was normal. Here are some of my personal reflections and a teaser for what's in store next year. Connect with Adelaine: Email: uponarrivalpodcast@gmail.com Record interviews remotely with Riverside: bit.ly/RecordWithRiverside Get 15% off your subscription wit...

How do you create the ultimate office Christmas party? There are some simple but big ideas that can make your event a great success, whether the idea of being volunteered to organise the big year-end event at your workplace fills you with excitement or dread. For example, if you know what to do with lighting and the size of your props, that’s more than half the battle won. Lisa Wiles is the founde...

There's so much opportunity in Christmas gifting that most people either ignore or are unaware about. We all know about the ones that seriously miss the mark, like the loud, knitted Christmas jumper or worse, a Santa Claus Conquers the Martians DVD. But what if you got the gift right? What kinds of doors could that open for you? Nicky Billou is the co-founder of eCircle Academy, a Canada-base...

Just when you think you've figured out hybrid, the Metaverse presents itself as the new frontier for the events world to conquer. But who really understands how the Metaverse works, much less how it works for events? Can it be as immersive as in-person events and how much will an event in this space cost? These many questions are answered by Valerie Bihet, award-winning founder of Vibe Agency...

An indigenous Welcome to Country ceremony is often what greets visitors on their arrival to Australia for events. But for most visitors, that's where the encounter with Australia's Aboriginal culture stops. Which is a shame, because Aboriginal culture is layers deep with insight and fascination for those who take the time to explore it. Robert Taylor is CEO of WAITOC (Western Australian...

Creating incredible events will turn attendees into your ambassadors. But professional event planning can also be quite the emotional journey.  Not only do you need to be on top of your game, coming up continually with unique and inspiring ideas because cookie cutter approaches no longer work, you need to make sure you're making the right decisions for your own health to avoid burnout and for...

How do you duplicate a successful Australian business events company in America? Perhaps by learning from someone who's already done it! Melissa Park is a whizz at transforming struggling events, even turning around a company's flagship annual conference to become profitable by $424k in less than a year. The founder of Melissa Park Events straddles both Australia and America. She  worked...

Running events can give you a sense of chaos. But what if you could turn inner feelings of chaos into instant calm, using a secret hack that native American Apaches have always known? This episode reveals that hack, plus a look at booking trends in the events world. Scott Stein is the author of Leadership Hacks and has worked with companies like American Express, McDonald's, Westpac and Habit...

Tourism and event companies are under pressure to meet demand while staffing levels are challenging. It's put more stress on leaders and teams who can benefit from leadership hacks now more than ever, on every day battles like email and effective delegating. Especially in a hybrid and multi-generational working world. Scott Stein is the author of Leadership Hacks and has worked with companies...

In-person events may be back but virtual is no longer the poor cousin of events. Still, how do you get the most out of the dynamic and interplay between in-person and virtual? What are future-thinking entrepreneurs and companies doing to generate leads today? And what or who is the missing opportunity for the majority of events? Jonathan Kazarian is the Founder and CEO of Accelevents, a leading vi...

What happens when you hitchhike across America with no money or food? You learn a lot about people and yourself. And you learn even more when you've travelled to the world's seven continents, allowing the wildest experiences to bring out the best leader in you through a deep process of self-discovery. Adventure coach Mike Green puts high performance individuals and teams in situations fa...

Mastering the inner game of entrepreneurship is sometimes confronting work. But those who do the work are rewarded in spades, in both life and business. So how does our inner world impact our outer world? What are our most common blocks to success and what do we need to know about the personal psychology of money making unconscious decisions for us?   Jack Delosa is a 5X Australian Financial Revie...

The number one reason why people leave an employer is because they feel a disconnect from their supervisor. But there are many things leaders can implement to prevent the talent bleed, especially needed at a time when the Great Resignation is at play and there's an acute shortage of hospitality workers around the world. Dr Troy Hall is a global expert in Talent Retention Strategies and author...

What's involved in creating the world's Ultimate James Bond Experience and who would you have to kill to make it happen? Jokes aside, Shane Mahoney has left no stone unturned in putting together what would make the dreams of James Bond's biggest adventure fans a reality. But Shane doesn't just want to be known for his Bond creation. He is passionate about the many more ways you...

Can you trust your intuition to lead you out of the most difficult circumstances and into a life of joy and fulfilment? Award-winning artist and movement leader Stef Mariani believes you can, having experienced personal tragedy and learning how to move herself from being shut down to playing at the top of her game in just a few years. Stef Mariani won awards as a negotiator and business strategist...

The promise of a post-pandemic reset has been underwhelming for many people juggling work and home life. As long as expectations at the office haven't changed, overwork is here to stay. So what can you do to take back some control of your work-life balance? And what is the real cost of not dealing with stress properly? Dr Karen Morley is an executive leadership psychologist and coach, whose v...

Everything we want to achieve is an inside-out job. The difficult truth is, the reason why we aren't as successful as we'd like to be can often be found in the way we think... much of it unconsciously. How can we recognise the things that hold us back and give ourselves the best chance of moving forward? Luke Harlan is a transformational mindset coach. He helps people become the best ver...

Music has often played a fan-favourite role in team-building exercises that take participants from unfamiliar territory into a new space of connectedness. But it's become even more important now with many companies going through mergers and acquisitions, leaving staff unsure about their future. How can enrolling members who are even slightly suspicious of each other into a lyric-writing exerc...

Being an entrepreneur in a foreign market presents unique challenges and opportunities.  But if you can make it against all the odds, you can position yourself as the only logical solution for the services you offer.  A similar approach can be taken to how you connect with people on LinkedIn. Tyron Giuliani went from being an army officer in Australia to running several successful businesses in To...

John North has had to pivot multiple times when things kept crashing and burning through no fault of his own. By necessity he's transitioned to a serial entrepreneur, digital marketing strategist and app developer.  He's also written seven #1 Best-Selling books along the way, including  Startup Secrets, where he outlines five steps to fast track from an idea to a business. John is the CE...

Two months ago, New Zealand's tourism minister, Stuart Nash, told the country's tourism industry players to prepare to have no international tourists for another year. Then, the government said it would start opening in stages. But the 7 day isolation requirement stays, meaning it's still not viable for most tourists to visit, which is devastating for the industry. So what's be...

With Omicron and messy fiascos like the Novak Djokovic - Australian Open saga, you might be tempted to think that Covid 19 pandemic disruptions won't be letting up anytime soon to allow tourism to recover. But there's hope we'll learn from past mistakes. A look through the lens of how government and the media have historically  dealt with tourism crisis can inform us of the variable...