Unlocked

040 How to create Celebrity Service With Geoff Ramm This week, my adventure in being the best version of you and creating a magical customer experience brings me to the amazing Geoff Ramm and his profound idea of Celebrity Service. I sat down with Geoff Ramm to discuss his amazing book and keynote, Celebrity service. Quite simply, what would your level of service look like if a Celebrity contacted...

039 You're CX'y and we know it | Customer Experience Tips In this week's episode (on my series of customer experience tips), I am joined by the amazing Sharon Boyd for a great conversation on "what makes an amazing customer experience for our customers!?" Sharon is CXO (Chief Customer Experience Officer) at MKL Innovation | MD at MKL CX, director at the Customer Institute, author and co-author of...

038 What Would Ricky Do? | Becoming A Better Version Of Yourself Quite simply, my tip for becoming a better version of yourself this week is all about the profound idea called "What Would Ricky do?" (Yes, I know it sounds like What would Jesus do, but stick with me as this is an awesome idea!) I am consciously always trying to understand how I can become a better version of myself and today's epis...

037 How to create a customer focussed culture with Benjamin Drury The Culture Guy © | Customer Experience Tips My first guest of season 3 is my good friend Benjamin Drury, The Culture Guy ©. Ben joins me for a great conversation on How to create a customer focussed culture! I love customers, and specifically, how I can create a magical customer experience for them. But from experience alone, we kn...

036 I want to support you (But I need your support!) | self-improvement journey Fancy supporting the journey?... Well, I want to support you too (But I would love your support too hehe). As you may know, I am on an adventure of self improvement and personal development. My purpose is to use joy & enthusiasm to inspire others to be the best version of themselves and to create magical experience...

035 Come join the adventure... (Welcome to Season 3) | Best self-development podcasts Never fear... Season 3 is here! Woohoo! Yes, it's true! I am back for another adventure with Season 3 of the Unlocked podcast and this season, I have you covered... The art of Self development, how to be the best version of you, live an extraordinary life and create magical experiences! I am back with a bang and...

034 Reflections | End of season 2 As the world begins to open up again, before we move too far forward, it's important to stop, pause and reflect on how far we've come... Unfortunately, it is the end of season 2, but never fear, because I will return for season 3 with even more amazing guests and bite-size episodes! In this episode, I share my reflections of the last 6 months and how far the podca...

033 Stuck! Now What? With Jeff Weigh Stuck! Now what? "Loving what you do for a living shouldn't be a luxury, it's your right." In this episode, Jeff Weigh, author of Stuck! Now What? joins me for a discussion about how we can reignite our stuck careers. Say goodbye to your boring job. It's time to get excited about a career that fulfils you. Jeff Weigh is a leadership coach, podcaster, speaker an...

032 I'm fine... | Men's health week 2021 I'm fine... Hi everyone, welcome to a slightly different podcast, I have been really unsure about recording this one but as it’s men's health week, maybe my words will help those who desperately need to feel connected, reassured or even just loved.  I wanted to share my story of "I'm fine."  If you aren’t a man, please don’t switch off, I hope wha...

031 How to be a complete and utter F**k Up: 47 1/2 steps to lasting underachievement with Steve McDermott (Part 2) How to be a Complete and Utter F**k Up is the personal development book for 2021! With 47 and a half leading ideas in personal and business development, this is the total antidote to all those trashy self-help motivational books! And Steve McDermott joins me for part 2 of our dis...

030 Anyone else feeling a little wobbly? The world is opening up again! Hooray! But I am, not sure if I am ready for it. Is anyone else feeling a little wobbly, or is it just me? In this short episode, I unlock... Why I feel nervous about going back to work How I have adapted to change in the last 12 months And what this means for the future! Let me know on socials, are you feeling a little wobbly...

029 The 4 minute rule with Steve McDermott (Part 1) | Best personal development books In this episode, Ricky Locke interviews Steve McDermott, a motivational speaker and author. Steve shares his journey from being a creative director in an advertising agency to becoming a motivational speaker. He emphasizes the importance of personal development and taking personal responsibility for one's life. S...

028 The more you learn, the more you earn! The greatest gift that you can give somebody is your own personal development. But can we truly earn more if we just decide to learn more? Well, in this bitesize episode I want to share with you my thoughts on why I think it's absolutely true. Since January I have been working on my own personal development journey and I have now devoured 15 books in 4 mo...

027 Selling With Confidence With Matt King of Sales Change Whatever you do in life, you are always selling... It could be for your services, your products, your business and even selling yourself to achieve the relationships you have always wanted. However, not everyone is confident in selling themselves, their products or their services. But not to worry, as we are here to help. In this week's ep...

026 The Miracle Morning by Hal Elrod - 6 habits that will transform your life! Are you ready to wake up to your full potential? Well, the Miracle Morning can change everything... If you want to discover how to create an extraordinary life that you've ever imagined, then The Miracle Morning by Hal Elrod could well be the most important thing in your life right now! The Miracle Morning is 6 habits t...

025 S.U.M.O (Shut Up, Move On) With Paul McGee | best personal development books It's time to Shut Up, Move On (S.U.M.O) and meet your life's challenges. Joining me for this week's episode is a Sunday Time's bestselling author, (Capstone's bestselling author of all time) an international speaker and he is known as The Sumo Guy, it is the amazing Paul McGee. Paul McGee is on a mission to help peopl...

024 Say Yes, Then Learn How To Do It Later! Sometimes, we need to take risks So... say yes, then learn how to do it later. What's the worst that could happen? In this bite-sized episode, I want to share why "Fortune favours the bold," and why we should take more risks in life. In this episode, I unlock... How I conquered a challenge by saying yes to an opportunity with no idea on how to deliver it...

023 The Power Of Giving with Julie Kent MBE "Give to charity... Give your time... Give yourself" - Julie Kent MBE This week's guest on #Unlocked is Julie Kent MBE. Julie is a professional musician, exciting keynote speaker, and wonderful human being! Julie joins me for an exciting discussion about "The Power Of Giving," and why giving more could enhance our lives with enjoyment and even longevity....

022 Learn how to eat, not how to diet with Lori Weber of The Mindful Eating Clinic Overeating, yo-yo dieting and binging! This week's guest has spent over 40 years trying to understand our relationship with food. Lori Weber from The Mindful Eating Clinic joins me for a conversation about learning how to eat, and not how to diet. From the age of 16, Lori developed an unhealthy relationship with foo...

021 3 Lessons For A Great Life With Lee Houghton Be yourself, make great friends and time is limited, so make the most out of life! 3 lessons that changed Lee Houghton's life and 3 lessons that we should all live by! In this weeks episode, I am joined by Lee Houghton. Lee is a multi-sector leadership Change Team coach and a Business Improvement specialist with over 15 years of experience developin...

020 Burn your boat - Make the commitment to start today! Overthinking & procrastinating is most likely the reason you don't get stuff done. So sometimes, you just need to burn your boat! Wait... not literally! Burn your boat is a metaphor for doing something which forces you to continue with a particular course of action and makes it impossible for you to return to an earlier situation. And so...

In an ever-increasingly busy world, it's important to stand out from the crowd if you want to maximise your online presence. In this episode, some of my most favourite people in the world, Emily & Alan from Yellow Tuxedo joined me for a conversation about how to increase your online presence and stand out from the crowd. Emily & Alan Braithwaite are the husband & wife A-team of experts...

It's my birthday week and therefore, I am being extremely lazy... Well, not quite, but it is a shorter episode this week and I want to share another awesome tip, a bit of a check-in and a very special giveaway for you my listeners! I am giving away a free 1:1 coaching call with me to help you create a magical customer experience in your business. With an extensive background in Retail leadership,...

017 My best tips working from home - 3 top tips I am implementing in my business in 2021 I decided that this year I needed to change the way I do things... If I want to be more productive, happier and more successful in my business then I need to change how I work from home to get the best out of myself. So in this episode, I share the 3 best tips that I have been implementing in my life/business...

016 Laughter & Positivity with Pete Cann The Laughter Man What is the key to a happy and positive life? Well, it's all about having a ruddy good laugh! Joining me in this episode is the amazing Pete Cann, The Laughter Man. Laughter Yoga leader, Pete is on a mission to bring laughter to a million people. So we sat down and chuckled and discussed why laughing yoga is the happiest wellness progra...