Under the Influence with Martin Harvey

Ever wonder why patients vanish after the first phase of care? It’s not just about feeling better—it’s about connection lost and the value we fail to communicate. In this episode, Martin digs into the hidden reasons behind patient drop-off, exposing the communication flaws that sabotage long-term care. He’ll show you how to flip the script, turn those “value killers” into trust builders, and keep...

In this episode, Martin dives deep into a listener's question about the most effective objective tests for tracking client progress. He explores three pivotal questions: Why do clients commit to care? What are the most effective methods for tracking progress? And how can you change what you're doing to a better way without confusing or upsetting people? Martin breaks down the science behin...

In this episode, Martin breaks down a simple but powerful idea: how the first and last moments of any interaction shape everything that happens in between. It’s the primacy and recency bias at work. People remember the start. They remember the finish. Everything else? It fades away. So, what if you could use this to your advantage? Imagine structuring every client visit to make the strongest conne...

In this episode, we're unpacking the art and science of building a multidisciplinary team as a chiropractor—a task that's more complex than it sounds. Picture this: different clinical approaches, varying personalities, and diverse treatment times all under one roof. How do you create a team that’s not just a group of individuals, but a cohesive unit? And then there's the marketing conu...

In this episode of Under The Influence , host Martin Harvey welcomes Dr. Jenny Roppola. She’s not just a seasoned chiropractor; she’s also has a master's degree in Counseling. Jenny has a passion for empowering chiropractors to handle the inevitable stresses of their practice with grace and resilience. Today, Jenny dives deep into the art of navigating negative feedback. Whether it's the u...

In this episode, Dr. Martin Harvey dives deep into a game-changing strategy for practicing chiropractors. Imagine transforming your retention rates by shifting the way your patients perceive their health. Many individuals in our communities are driven by pain – they visit when they hurt and leave when the pain subsides. But what if they understood that true healing begins after the pain ends? Dr....

Creating a practice that genuinely serves people while maintaining a low-stress environment is a dream for many chiropractors. You likely entered this field with the aspiration to help others and to enjoy a balanced life, filled with time for family, friends, and hobbies. However, a bustling practice often brings with it a mountain of administrative tasks and headaches. In this episode, Martin sit...

In this episode, Martin tackles a shituation that's all too familiar in chiropractic practice. It's the scenario where individuals perceive their problem as merely 'muscular' and seek temporary fixes like massages, physiotherapy, stretching, or foam rolling, instead of addressing the root cause with chiropractic care. This misconception often leads to frustration and causes people...

In the world of chiropractic, the philosophy is our compass—it’s the 'why' that shapes the 'what' and 'how' of our practice. But what happens when your 'why' evolves? How do you transform your approach to stay true to your new understanding? Join us in this episode as Martin sits down with Glenn Duffy, a chiropractor who has navigated this very journey. Glenn transi...

Starting a practice from scratch means venturing into uncharted territory without a map or guide. The stakes are high—your livelihood, reputation, and mental health hang in the balance. In today's episode, we are joined by Dr. Andrew Smith, who not only launched his thriving practice from the ground up but also documented his journey to create a roadmap for others. Andrew sits down with Martin...

In this episode, Martin explores a listener's thoughtful question: "How do you approach the topic of continuing care for someone who's returned after dropping out? I don’t want to come across as 'I told you so' or overly pushy. Sometimes it feels simpler to avoid the conversation altogether. Is there a more effective way?" Join Martin as he delves into the nuances of this...

As chiropractors, we often face the challenge of helping our clients understand the difference between improving their function and merely focusing on how they feel. In this episode, I dive into effective strategies for communicating this critical distinction, especially when patients say they "don't feel any better." Tune in to learn how to shift the conversation and help your patie...

To get great results it's important that people follow their care plans. We focus a lot on communication approaches that help people see the value of rebooking to support their progress. But what if what your CA says doesn't support what you say? Or worse, what if it actually sabotages what you have said! In this episode, Martin breaks down the best ways for the CA to finish the visit to s...

The most common challenges I hear when I speak to chiropractors are how do I: Grow my practice? Grow an associate practice? Have a practice and kids? Balance a practice and contribute to the profession? Get stuff done! In this episode, Martin speaks to Dr Taylor Vagg. Taylor has faced and conquered all of these so there's a lot you can learn from today's discussion. The London "Daily...

Your level of Certainty is arguably the most important ingredient in your chiropractic success recipe. But there's a lot of crap promulgated in chiropractic circles about what it takes to develop Certainty. This is a no-BS chiropractic podcast where each episode Craig and Martin dive deep into what it takes to have a successful chiropractic practice. They dispel the myths, take the piss out of...

Do you ever get irked when you lay out a perfect care plan for someone and they hit you with a, "Why can't I just fix this myself?" They always think there’s some magical exercise that can solve all their problems, right? Well, in today’s episode, Martin dives into why people lean so heavily into the idea of self-fixing through exercise. He also gives some super handy tips on how to...

Patients and clients hit their peak results when they stick to the care plan you've laid out. That's how they get the best outcomes, and that's how your practice levels up and gets the most rewarding. But, what if you're accidentally doing things that push them away from continuing their care? In this episode, Martin breaks down the five huge blunders chiropractors make during adju...

Charles Duhigg's new Book "Supercommunicators" starts "We all know people who are capable of connecting with almost anyone. They’re the ones we love talking to, who we turn to for advice, who hear what we are trying to say and make us feel seen." Would you like to be a Supercommunicator? In this episode, Martin breaks down the lessons for us as chiropractors from Charles Du...

One of the great things about chiropractic is that you can often create phenomenal change in an instant. There can be a challenge where people feel or even say "is that it?" when they get up from the table! As humans, we often see the amount of time someone takes with us as a proxy for value. In this episode, Martin breaks down how to avoid these shituations as much as possible as well a...

It can be frustrating when people come in for pain and then stop as soon as the pain stops. So what can we do to help people see the true value of chiropractic care? And how do we do it without making them wrong? In this episode, Martin maps out a simple 3-step process you can use in your practice to help people see the value of prevention and performance. The London "Daily Visit Communicatio...

We often talk about the value of playing the long game. That when you prioritise long-term over short-term goals it helps you avoid 'bright shiny objects' and do things more in line with your values. So what about infinite games? Simon Sinek has written about the value of playing an infinite game, so how does it apply to us in chiropractic? In this episode, Dr Ash Pritchard joins Martin to...

If your practice is like most, you probably take care of more women than men. And the truth is that there are important differences in women's anatomy and physiology that can change the way they will respond to your care. In this episode, Martin is joined by Dr Andrea Huddleston who is a chiropractor with two Masters degrees in women's health. She shares important ideas and strategies to h...

One of the paradoxes of communication is that often the less you say the more people understand you. This is particularly true in chiropractic where we are communicating about a view of health that is different to the predominant view. So what shoudl you do if you're prone to 'talking too much'? In the episode Martin shows you a practical way to talk less and communicate more! The Lond...

Research is the currency of influence. It can give you and chiropractic credibility and authority. But let's face it, diving into the nitty-gritty of research can sometimes make your clients' eyes glaze over. So, how do you break down complex research into nuggets of wisdom that resonate with your patients?   Tune into this episode for practical tips and strategies to communicate research...

Do you hate it when someone talks over you? It feels crappy, doesn't it? In this episode, we explore this common yet seldom discussed challenge. Martin guides us through understanding why this happens and how to subtly (or not so subtly) shift the dynamic. The focus is on pattern interrupts and the 'yes,...and' strategy — tools not just for chiropractors aiming to refine their interact...