Uncle Marv's IT Business Podcast (Real Talk for IT Pros & MSPs)

Curious why most MSPs get stuck in the “success prison” and how some break through to massive growth? This episode explores tangible strategies for setting and reaching impossible goals, plus expert tips for standing out in tech. Takeaways:  Understand the difference between standards and best practices—and why best practices alone will commoditize your MSP Learn to set and commit to impossible go...

Presented by Thread — the AI-powered service desk transforming MSP support, automation, and productivity for today’s IT leaders. https://www.itbusinesspodcast.com/thread/ In this lively episode from IT Nation Orlando, Uncle Marv is joined by Mike Estep, Chief Client Officer at Blackpoint Cyber, who discusses the evolution of MSP security products, including EDR Essentials and Compass One. The conv...

Presented by Thread — the AI-powered service desk transforming MSP support, automation, and productivity for today’s IT leaders. https://www.itbusinesspodcast.com/thread/ Rob Rae breaks down the next era for IT businesses—Managed Intelligence Providers. Learn about real-world AI adoption, Pax8’s industry playbooks, and how events shape the MSP future.​ Rob uncovers the secrets behind Pax8’s AI Sto...

Presented by Thread — the AI-powered service desk transforming MSP support, automation, and productivity for today’s IT leaders. https://www.itbusinesspodcast.com/thread/ If you’re an MSP aiming to modernize your cybersecurity stack and stay ahead of technology shifts, this episode is your key resource. Mike and Jason share candid insights on automation, AI, and how to future-proof your business w...

Presented by Thread — the AI-powered service desk transforming MSP support, automation, and productivity for today’s IT leaders. https://www.itbusinesspodcast.com/thread/ Join Uncle Marv at IT Nation as he sits down with Adam Slutskin—co-founder, President, and CRO of CyberFOX—for a candid conversation about what it takes to succeed as an MSP, both as a provider and a vendor. Adam shares the insid...

Presented by Thread — the AI-powered service desk transforming MSP support, automation, and productivity for today’s IT leaders. https://www.itbusinesspodcast.com/thread/ Join Uncle Marv as he sits down with GTIA’s Dan Wensley and MJ Shoer for a candid discussion about elevating the IT industry. The guests share their experience transitioning from MSP and vendor roles to leading a nonprofit dedica...

Presented by Thread — the AI-powered service desk transforming MSP support, automation, and productivity for today’s IT leaders. https://www.itbusinesspodcast.com/thread/ Dive deep into the channel’s evolution with industry veteran Carolyn April of GTIA. Uncle Marv and Carolyn discuss the organization’s new nonprofit focus, major reports like the State of the Channel, and pressing issues like AI r...

Presented by Thread — the AI-powered service desk transforming MSP support, automation, and productivity for today’s IT leaders. https://www.itbusinesspodcast.com/thread/ Uncle Marv welcomes revenue consultant Megan Killion, previously an agency owner, who shares behind-the-scenes lessons on MSP sales, client targeting, and the realities of lead generation in today’s noisy market. Listeners discov...

Keith Ellis joins the show to challenge MSPs everywhere: Are you stuck in survival mode, repeating average practices, or ready for exponential growth? Through personal stories, battle-tested business wisdom, and examples from Microsoft, LinkedIn, and industry disruptors, this episode reveals how commitment, habits and bold thinking transform both mindset and profit. Resources and book recommendati...

Uncle Marv sits down with Callan Sapien of Synthreo to unpack how Synthreo evolved from early ML automation to an MSP-ready AI platform launched in the summer after an acquisition. They discuss the realities of the AI agent and copilot market, the need to focus on observable client problems, and the tension between high-margin opportunities and the security and governance required to deploy AI res...

In this live IT Nation recap episode, Uncle Marv threads travel anecdotes, conference takeaways, and practical MSP automation into a cohesive narrative. He shares a whirlwind tour that included Lakeland, Philly, and Orlando, culminating in conference reflections and a candid look at the event’s content breadth. The episode doubles as a field report on vendor engagement, with attention to the Pitch...

Join Uncle Marv and Eric Torres, VP of Channel and Community Engagement at Pax8, as they break down the latest in AI-powered MSP automation, cloud marketplaces, and the launch of Pax8’s pioneering agent store. Hear how the company is changing the way MSPs deliver value with customizable solutions and managed intelligence.​ Takeaways:  Pax8’s agent store enables MSPs to buy, sell, and create automa...

Uncle Marv welcomes Kristin Spiotto, co-founder of Decoded, to discuss the company’s recent rebrand and expanded services tailored for tech firms. Kirstin explains why messaging clarity is the foundation for any successful marketing plan and how they build comprehensive marketing roadmaps that align with business goals such as ARR and client acquisition numbers. From leveraging AI responsibly to h...

Presented by Thread — the AI-powered service desk transforming MSP support, automation, and productivity for today’s IT leaders. https://www.itbusinesspodcast.com/thread/ Ready to supercharge your MSP help desk? This episode reveals how PIA’s James Allen and team built a trusted, flexible AI platform that scales with your business and delivers security, efficiency, and community wisdom. Why Listen...

Presented by Thread — the AI-powered service desk transforming MSP support, automation, and productivity for today’s IT leaders. https://www.itbusinesspodcast.com/thread/ Discover how Thread is reshaping IT service management with next-gen AI features and hear firsthand business insights that will inspire MSPs to scale smarter and deliver better client outcomes. Matt Linn explains Thread’s new cus...

Presented by Thread — the AI-powered service desk transforming MSP support, automation, and productivity for today’s IT leaders. https://www.itbusinesspodcast.com/thread/ Want to know how leading MSPs gain real visibility and sell modern security? Tune in as Cavelo launches ‘Flash’—the risk assessment tool MSPs have been waiting for! Don’t miss this unfiltered conversation about MSP sales, cyberse...

Presented by Thread — the AI-powered service desk transforming MSP support, automation, and productivity for today’s IT leaders. https://www.itbusinesspodcast.com/thread/ Join Mike Psenka at IT Nation Orlando as he reveals how Moovila enables MSPs to develop efficient workflows, reduce errors, and leverage automation. The episode sheds light on competency ladders, staff optimization, and industry-...

Presented by Thread — the AI-powered service desk transforming MSP support, automation, and productivity for today’s IT leaders. https://www.itbusinesspodcast.com/thread/ Recorded live at IT Nation Orlando, Uncle Marv sits down with Khanh Tran, CEO of Biorn Cyber Group, to break down what CMMC compliance truly involves for MSPs, from level distinctions to remediation hours and policy controls. The...

Thinking ThreatLocker is spyware? Think again! Uncle Marv breaks down what ThreatLocker really does. Uncle Marv also shares candid stories and lessons for MSPs, from protecting client networks to handling difficult provider transitions and legal compliance. If you’re serious about your MSP reputation and want to stay on the right side of the law, this episode is a must-listen.​ Understand why Thre...

Uncle Marv closes out day two at the ASCII Cup by sitting down with Jason Jones from Microsoft, sharing proven tips to leverage the latest Microsoft partner program changes and security bundles. The conversation covers everything MSPs need to know about the new Defender and Purview Suites, actionable Copilot deployment, and best practices in using the partner portal and MS Learn for ongoing traini...

Live from the energetic ASCII Cup in Philadelphia, Uncle Marv and tech community leader Ken Patterson cover what matters most to the IT channel: people, purpose, and progress. They reflect on Alan Weinberger’s legacy, the role of events in bringing MSPs together, and how shifts like COVID, cloud, and now AI continue to re-shape both operations and client expectations. Ken tells the Todyl story, em...

Ready to level up your MSP business? This episode dives deep into the strategies that power rapid growth, smarter product selection, and lasting success—directly from peer group leaders with decades of experience. Discover how MSP peer groups like ASCII Spark can help your business multiply revenue, streamline product decisions, and share real industry best practices. Featuring insights from Erez...

Join Uncle Marv for an enlightening conversation unveiling the rewards and challenges of leading MSP peer groups, shared by US iTek’s David Stinner at ASCII Edge.​ Learn how ASCII Spark peer groups elevate MSPs through collaboration, sharing success stories, best practices, and practical change, as David Stinner unpacks lessons from his journey. Discover actionable insights for MSP owners—David St...

In this episode recorded at the ASCII Cup in Philadelphia, Uncle Marv welcomes Dawn Sizer, co-founder and CEO of 3rd Element Consulting, to share her MSP journey rooted in a service-first and security-first philosophy. Dawn describes the evolution of her company from a physical security subsidiary to a leading MSP, emphasizing client flexibility without hidden costs and tackling tough projects lik...

Uncle Marv welcomes ASCII CEO Jerry Koutavis for a candid conversation on why vendor-neutral collaboration is the key to thriving in a rapidly evolving MSP landscape. Listeners will learn about ASCII’s 40+ years of industry leadership, how to approach client discussions around AI, and why moving “from VAR to MSP” is only the beginning. The episode includes a preview of ASCII’s AI Collective and pr...