Uncle Marv's IT Business Podcast (Real Talk for IT Pros & MSPs)

This episode is all about the gap between what we say we're delivering and what's really happening on our clients' networks. I brought in Frank Raimondi of IGI Cybersecurity to make the case for a proactive, left-of-boom approach to cybersecurity — treating network health the way a doctor treats a patient: ongoing monitoring, honest conversations, and a real duty of care. Whether you're dealing wi...

If you’re buried in tickets, tools, and “urgent” alerts, this conversation with Rick Harber will feel like a lifeline. We unpack how he’s using automation, AI, and Liongard to triage tickets in six seconds, protect margins, and manage by exception instead of chaos. Learn how Rick’s team cut ticket triage from 10 minutes to about six seconds using automation and AI in ConnectWise. Get practical exa...

If you’ve ever stared at NIST, CIS, or SOC 2 requirements and thought, “Where do I even start?”, this episode is for you. Jared Casner from Blacksmith InfoSec joins me to break compliance out of the checkbox trap and show MSPs how to turn security frameworks into real, billable services your clients will actually value. We cover practical steps, real stories, and a simple way to talk about complia...

If you’ve ever felt stuck between vendor noise, compliance pressure, and clients who only see you as “the computer guy,” this conversation is for you. Jerem and I dig into culture, cybersecurity, AI, and backup design—plus the uncomfortable stuff like staff training and saying no to shiny tools—so you can run a calmer, more profitable MSP. Chapters 00:00 Intro – Live show setup and community updat...

Most MSPs say they’re “relationship‑driven,” but Laura Jeter has turned that into a repeatable sales engine inside a large national managed services organization. In our conversation, she shares real‑world stories from enterprise deals, lessons from working with global vendors, and the exact research‑first habits she expects from her sales team before they ever book a meeting. If you’re tired of b...

If you’ve ever had a client’s “other vendor” show up, hit a wall with your security tools, and then blame IT, this episode is for you. I share fresh stories from the field on using ThreatLocker to enforce guardrails, manage AI agents and VPN tools like Tailscale, and keep control of your 365 tenant and endpoints while still letting clients get work done. Then we shift into my recap of Channel Pro...

This one’s a game changer. A single court ruling just made it easier for customers and insurers to come after MSPs after a breach—and harder for you to get out of it. If you haven’t looked at your contracts and security stack lately, now’s the time. === Why Listen Breakdown of the Delaware Supreme Court decision and why it matters How one breach can turn into multi-client litigation Why cyber insu...

Mentioned on the Show Watch the video: https://youtu.be/s-hhBzRHSkc?si=Ij4_KKG2Lof4AE0D Order from Amazon: https://amzn.to/3PCiUzp LinkRunner 1500/3000: https://linkly.link/2eOfT Why listen In this episode, I crack open NetAlly’s brand‑new LinkRunner AT1500 and walk through a live, real‑world test of this entry‑level copper network link and cable tester. We look at one‑tap cable tests, PoE validat...

If you’ve ever stared at your PSA at 10 p.m. wondering how you’re supposed to grow your MSP and still handle every ticket, this episode is for you. Juan Fernandez breaks down his new MSP as a Service model and shows how boutique and growing MSPs can instantly bolt on a white-labeled, US-based service delivery engine without giving up control of their clients.​ Why listen Learn what “elastic servic...

We talk a lot about cybersecurity, tools, and MSP growth, but not nearly enough about what all that pressure does to the people running these businesses. If you run an MSP or work anywhere in the IT channel, this is one you don’t skip. From the floor at Zero Trust World, Larry Meador joins me to introduce MSP Well, a nonprofit built specifically to support the mental health and wellness of MSPs, v...

Live from Zero Trust World 2026, I’m joined by Future Range’s Danny McEntee to break down how an Irish MSP is rolling out a fully managed Zero Trust solution to more than 600 clients. If you’re an MSP or IT leader wondering how to productize cybersecurity, standardize a stack, and get real‑world value from ThreatLocker, this one’s for you.​ Why listen Hear how Future Range designed its Future Rang...

I caught up with Liongard CMO Stephanie Weagle on the floor at Zero Trust World to talk about what’s really changing inside the Liongard platform and how it helps MSPs run tighter, more secure environments. We cover everything from asset inventory and cyber score dashboards to AI features and the grind of hitting 80 shows a year while still serving partners well.​ Why listen Hear how Liongard evol...

Live from Zero Trust World 2026, I sit down with Cobalt’s own Ian Dunstan to unpack how he transformed a small break‑fix shop into a security‑first MSP that clients happily pay more for. We talk zero trust, ThreatLocker, managed services, and why drawing a hard line on culture and client behavior might be the most powerful business decision you make this year.​ Why listen Hear how Ian “ripped up”...

Managing Microsoft 365 across a pile of mismatched tenants is brutal, and my guests from Inforcer MSP know that pain first‑hand. In this chat, we break down how they’re helping MSPs standardize Intune, Defender, Purview, and 365 policies at scale so you can boost cybersecurity, clean up your stack, and actually make money on Microsoft.​ Why Listen Hear how an ex‑MSP engineer handled 365 across ~10...

If you’re an MSP owner or IT lead trying to keep up with security headlines, this episode is your shortcut. I translate Veeam CVEs, Microsoft zero‑days, ThreatLocker’s Zero Trust World news, Pax8 program changes, and new privacy and insurance requirements into concrete next steps you can act on this week.​ Veeam Patches Multiple Critical RCE Vulnerabilities in Backup & Replication 13.0.1.2067 http...

This episode is part nostalgia tour, part masterclass in running an IT business that actually fits your life. From TRS‑80s and BBS days to Zero Trust World and modern MSP tools, Carey and I connect the dots between old‑school troubleshooting and today’s cybersecurity and remote support reality.​ Why Listen Hear Carey’s origin story, from fixing a clogged dishwasher to authoring The Healthy PC and...

If you’ve ever wondered what’s really changing inside Kaseya and how it impacts your MSP, this is the episode to queue up. From the floor at Zero Trust World, Greg Jones breaks down the new partner-first mindset, the updated account management model, and how MSPs should be leaning on vendors for more than just tools in 2026.​​ Why listen Hear how Kaseya’s leadership change is reshaping MSP success...

What happens when a security‑obsessed MSP owner gets a front‑row seat to ThreatLocker’s product roadmap at Zero Trust World? Brian Weiss joins Uncle Marv live in Orlando to reveal how he evaluates new cybersecurity tools, rolls them into his managed services stack, and why ThreatLocker’s new Access Control might change how you think about ZTNA and device compliance.​ Why Listen Hear how ThreatLock...

This episode gets into the messy, real‑world side of MSP life—long drives, skeptical owners, and government projects that move at glacier speed. Josh shares how he scopes, prices, and delivers big networking and cloud jobs while staying a one‑man shop with a tight, dependable toolset. Why listen How to talk about managed services value when clients are still stuck on “call you when it breaks.” Rea...

Thinking about going deeper into Zero Trust or adding MDR to your MSP stack? Zachary Kender shares how Net-Tech Consulting committed to ThreatLocker, built services around high-demand verticals, and navigated the reality of vendor promises versus delivery. Marv adds his own experience trialing security tools that missed the mark, giving you a grounded view of what actually works for IT providers.​...

If you’ve ever had a client ask, “How can we pay you less?” this episode gives you a better answer than discounting your services. Marv and Matt walk through practical ways to audit IT spend, expose hidden subscriptions, and use BetterTracker to deliver measurable savings that justify premium managed services. Why Listen Learn how one MSP uncovered seven Amazon Business Prime accounts and eliminat...

Step into the energy of Zero Trust World 2026 with Uncle Marv as he sets up on-site and previews three days of serious cybersecurity learning for MSPs and IT pros. From live demos to hands-on certification opportunities, this quick intro gives you a front-row feel for what makes this event so valuable to IT businesses.​ Why Listen:  Get a clear overview of what Zero Trust World delivers for MSPs a...

CISA’s CIRCIA rulemaking could reshape how serious cyber incidents get reported across critical infrastructure—and MSPs are right in the middle of it. In this episode, Uncle Marv breaks down what’s in play, what’s unclear, and what you should be building now so you’re not scrambling when clients (or regulators) start asking questions. Understand the 72-hour incident reporting expectation and the 2...

Most MSPs lock down firewalls, endpoints, and backups, but leave client websites wide open as an unmanaged liability. In this episode, Designer Ready’s team shows how to wrap websites into your MSP stack with ADA/WCAG compliance scanning, Cloudflare Enterprise, WAF protection, daily WordPress updates, and flat-fee web care that fits your MRR model. Why Listen: Learn why websites are a hidden liabi...

Uncle Marv sits down with Steve “DoorToDoor Geek” McLaughlin of Podnutz to unpack the early days of computer repair podcasting, Podnutz Pro, and Android App Addicts. They talk Linux, Android, F-Droid, app discovery, and why understanding multiple operating systems still gives MSPs and IT pros a technical edge.  Why Listen: Hear the real story behind Podnutz, Podnutz Pro, and the early tech podcast...