Uncle Marv's IT Business Podcast (Real Talk for IT Pros & MSPs)

We're not just talking tech—we're talking revolution. Juan, taking us through his evolution from an MSP owner to a pivotal role at SuperOps, shares his passion for creating process-driven tools, a vision now being realized within his new tech family. Meanwhile, Nancy, affectionately dubbed the "Queen of the Americas," offers a sneak peek into her impactful endeavors. In a twist, we delve into our...

In the world of IT, customer experience often plays second fiddle to technical expertise. However, Brittany challenges this notion, emphasizing that every element of a business, from the design of your website to the cadence of your emails, contributes to the overarching melody that is the customer journey. She compares this integration to the human body, where every organ works in concert to crea...

Jimmy brings an entrepreneurial flair to the table, sharing the fire that drives him and the meticulous process behind preparing a revolutionary product for launch. Jimmy's passion for AI is as infectious as it is illuminating, providing not just a glimpse into the future, but a roadmap for IT providers ready to embrace the AI revolution. We delve into how AI is reshaping businesses from the groun...

Kelsey was mistakenly nominated as the 'best guest' on a podcast she had never been on. Kelsey's career journey is anything but ordinary, and we unravel the twists and turns that led her to this pivotal moment, examining the fresh responsibilities that come with her leadership role. We also sneak a peek behind the curtain of event planning and content creation, along with Kelsey's insights from co...

I chat with Steven Spiegel from CrewHu about the importance of employee and client recognition in scaling a business effectively.  The conversation also covers the importance of gamification and recognition as separate but complementary strategies to engage employees. We highlight the use of leaderboards, contests, and metrics-focused incentives as part of gamification, while emphasizing voluntary...

Join us as we discuss the critical role of networking for MSPs. We explore the essentials of both physical and wireless network infrastructures and the often-overlooked importance of their proper setup and maintenance. Prepare to have your knowledge base expanded with insights from industry experts like Tom Wyatt, who'll be shedding light on on-premises server connectivity, and Mike Pennacchi, who...

The show is filled with lighthearted conversations, well-wishes, and updates on the personal and professional lives of the guests. They discuss the challenges of hiring, business successes, and personal milestones. The episode is a mix of tech talk, holiday cheer, and reflections on the year. We chat about everything from office expansions and staffing shifts to the unexpected joys of grandparenth...

Scheduled for January 16-18 in the beautiful Honolulu, Hawaii, this conference intertwines local culture and activities to redefine the conventional business gathering. Charlene explains how the event is designed to cater not just to the attending CEOs but also to their spouses, offering a rich itinerary that promises both professional growth and personal enjoyment. Whether it's discussing sales a...

We unravel the inspirations behind the conception of this unique summit - one that's designed to empower you with strategic education, enabling you to transform your Managed Service Provider (MSP) business. Don't just settle for product pitches that tell you what to buy; instead, learn ways to organically develop your business. This isn't just about how a product can change your business, but how...

Our conversation takes an exciting turn as we express our shared love for music. From Joe's experiences in rock bands to Brook's diverse music taste, the conversation is filled with passion for melodies and rhythms. Get ready to hear about our personal concert experiences, our favorite genres, and how we use music to create a fun atmosphere at events. We also reminisce about our earliest memories...

Prepare yourself to be introduced to an innovative approach that will help you maximize your profits while simplifying your decision-making process. We deep dive into the nuances of setting up multiple bank accounts for different purposes like taxes and profit, and how they can be a game-changer for your business.  These insights pave the way for a greater understanding of how to use bank accounts...

The map is a comprehensive resource that visually categorizes industry vendors by product specialty, providing a quick glimpse into the vast marketplace. With over 700 logos from 600 vendors, the map highlights the cybersecurity category as the largest and most complex. The purpose of the map is to help MSPs identify potential solutions for their problems and discover new options they may not have...

Strap yourselves in as we take a wild ride with our guest Matthew Koenig, a finalist in this year's PitchIT Contest by ConnectWise.  Matthew shares his experience at IT Nation, where NodeWare participated in the PitchIT competition and secured third place. He talks about the valuable feedback he received from the judges and the exposure the competition provided for NodeWare. Matthew also highlight...

Our conversation will explore how IoT devices are reshaping the landscape of network security, forcing IT professionals to evolve from mere security guards to proactive organizers. We'll address the hurdles of dealing with vendors who are yet to catch up with IoT technology and emphasize the importance of continuously learning and adapting.  We also dive deep into the security vulnerabilities inhe...

Join us as we discuss the book "Profit First" by Mike Michalowicz with special guest, Shannon Simmons. Shannon is the founder and CEO of Fit For Profit, a company specializing in guiding small business owners, particularly in the health and wellness industry, to drive more profits using repeatable systems and guardrails.  Shannon candidly shares her own journey of struggling with managing her busi...

We discuss the benefits and drawbacks of using the Rocketbook and the Remarkable, two digital note-taking devices. We also touch on the Bose TV speaker, which can greatly improve the audio quality of regular TV shows. The conversation highlights the importance of finding the right tools that work for each individual's needs and preferences. The conversation then turns to TrueCable, which offers hi...

Dawn starts out with her love for the ThinkPad X1 Carbon Gen 11 laptop and how it's become a staple her business. We also mention the book "Traction" which has guided us in crafting our business plans. A shoutout is given to Mr. Henry Timm for introducing us to a new gadget that we are now in love with. Later on, we get into a lighthearted discussion about our favorite products, including a purple...

Matt shares the thrilling ride of Thread, from a start-up spark to a triumphant success, and the role their Maverick persona played in it. Get a glimpse of the "service magic" they're weaving and their blueprint for growth.  Fresh from their victory at the PitchIT contest at IT Nation, Matt shares Thread's journey from concept to triumph. Get inspired by their perseverance and discover their innov...

We take a look at IT Nation, the annual IT community event held in Orlando, Florida. We explore the vendors present at the event, the swag and shirts available, and the keynote speaker, Jesse Cole, the founder of Fans First Entertainment and the owner of the Savannah Bananas. We discuss the concept of hyper-automation and the platforms used to integrate all the tools.  We also talk about the Chann...

I am joined by Eric Anthony from All Things MSP, right in the heart of the IT Nation conference in Orlando, Florida.  We discuss the unique experience of being at an event like IT Nation and how media is often seen as an adjacent part of the conference. We also talk about equipment and gear for podcasting, live streaming, and webinars. We consider the idea of putting together a 'gear summit' with...

Say hello to Jake Varghese, the Executive VP and General Manager for the Business Management Solutions at ConnectWise who shared his insights from the IT Nation Connect in Orlando. Jake unpacks the seven-product portfolio of ConnectWise, demonstrating how these tools are designed to save both time and money for MSPs.  ASIO, the only platform in the managed services space that is purpose-built for...

Matt Fisch with FortMesa discusses how his company helps service providers own the cybersecurity roadmap. He explains how FortMesa works with CompTIA's Trustmark program and how they are partnering with over 150 service providers to help them with marketing, sales, mapping their stack to security outcomes, and interpreting different standards. Matt also shares how FortMesa takes the hundreds of th...

I chat with Ted Roller, CEO of Get Channeled, to learn about his approach to helping early-stage vendors build their channel program for MSPs to engage, adopt, and succeed. We also explore the advantages of Cloud Radial and other companies that MSPs should take note of, as well as the exciting pre-launch of Uncompromised, a security posture built around the MSPs providing for their corporate custo...

IT Nation Connect is the is one of the premier t-leadership conference for IT Professionals designed to promote education, inspiration, and networking in the community.  This year the conference is at Rosen Shingle Creek Hotel near Sea World. Help IT Nation raise $50,000 and save two lives! K9s for Warriors saves the dog, and the dog saves for Warrior! http://fundraise.givesmart.com/form/1nqmta?vi...

Guest: Michael Skurla, Chief Product Officer at Radix IoT In this episode, Michael joins Uncle Marv to discuss the world of IoT and its impact on IT professionals. They talk about how IoT is not just about devices, but about systems and making them talk system to system to get more of an outcome from it. Michael gives an example of how IoT can be used in the building space to connect systems for h...