Granicus
UK Consult
Transform your customer experience with solutions to better connect, engage, and serve your constituents.
Be sure to visit the podcast's website and support the creator: granicus.com
Where to listen?
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Episodes
THE UK CONSULT | Episode 2: Community Cohesion and Recovery 27.05.2020 18:49
Explore examples demonstrating the importance of organisations continuing, or getting back into, conversations and consultations with community and stakeholders in the online space. How do you manage deliberative workshops online? How do you do in-depth face to face meetings with stakeholders online? From fan engagement to resident consultation, organisations across the country are seeing the valu...
THE UK CONSULT | Episode 1: Rapid Online Deliberation and Other Buzzwords 20.05.2020 20:56
The concept of #NotAnotherSurvey has taken hold in the UK as industries and organisations are utilising technology that can take engagement and consultation to the next level by gathering more meaningful feedback with digital tools designed for open and creative public input. With a number of buzzwords and new terms circulating the industry, we dive into a few that seem to be making an impact and...
Episode 26: Public Consultation Designed on Community's Terms - District Council of Yankalilla 21.04.2020 33:33
The District Council of Yankalilla in South Australia gathered public input as they began planning for the community's future. Using a variety of community engagement methods and one central digital engagement platform, elected officials were able to make more informed decisions by including voices from across the community. What we'll learn from Yankalilla: -Growth of internal buy-in and how elec...
Episode 25: 7 Questions About Digital Inclusion and Online Participation 17.02.2020 25:16
As part of their new training course, Smart Engagement Techniques for the 2020s, Nick Duffin from The Consultation Institute (TCI) has invited Jonathan Bradley, Practice Lead at Bang the Table UK and TCI Fellow, to answer questions and provide insight into best practice digital inclusion and online participation. This podcast is a recording of Jonathan’s candid response. Tune into this podcast for...
Episode 24: Open Communication Inspires Intelligent Community Feedback for Coventry City Council 05.11.2019 37:32
With a real desire to enrich their engagement, Coventry City Council wanted to move on from black-box Survey feedback to a more open way of communicating with their community. They wanted something which allowed a multimedia approach to inform the public with useful documents, photos, and videos. Let’s Talk Coventry became their convenient location where all of their consultations and engagement c...
Episode 23: High Performance Government 05.09.2019 24:29
“It’s the role of government to do what we cannot or should not do alone.” Nick Kittle, Cartegraph. Casey Earp, Bang the Table, and Nick Kittle, Cartegraph, discuss the 5 tenets of High Performance Government and the most efficient and effective ways organizations can positively impact their community. The concept of High Performance Government is the commitment that we make to continue to better...
Episode 22: Engagement Methodology and Tool Selection in the City of Marion 04.09.2019 33:36
When the City of Marion wanted to gather ideas from their community, the first suggestion was a survey. However, because EngagementHQ can collect participant information (name, suburb, etc) when the resident signs up, it made more sense and provided more meaningful feedback for the City to use the Ideation tool in this instance as they were gathering ideas around one topic. Once they begin gatheri...
Episode 21: Community Engagement Across Continents: UK to USA 27.07.2019 23:44
How does Community Engagement compare across US and UK markets and what can they learn from each other? Bang the Table Engagement Practice Leads, Amanda Nagl USA, and Jonathan Bradley UK, dive into the similarities and differences the United States and United Kingdom markets experience when it comes to community engagement practices and results. One has laws protecting the fairness and execution o...
Episode 20: Engaging Young Americans around US National Debt & Fiscal Policy with Up to Us 18.07.2019 15:51
Young Americans have the most to gain or lose when it comes to the fiscal decisions being made today in Congress. America’s debt is around $22 trillion and climbing. This unprecedented debt level threatens the economy young people will inherit, their future earning power, and the vital public and private investments that are key to building a future full of opportunity. Tune into this podcast with...
Episode 19: SA Power Networks Regulatory Reset and Engagement Process 04.06.2019 21:21
An important part of engagement is closing the loop of communication which speaks to the transparency and trust that it creates with your audience. With their Talking Power Newsletter integration, SA Power Networks is able to close the loop and inform the workshop participants and reference group members when post workshop reports have been added to the Talking Power platform. "Looking after aroun...
Épisode 18: Faciliter les conversations avec les citoyens dans la ville bilingue de Moncton 21.05.2019 29:55
Stéphanie Beauregard, Experte de la pratique à Bang the Table, et Nicole Melanson, Gestionnaire, Communications et services bilingues, à la Ville de Moncton, discutent comment une plateforme d’engagement numérique a permis de créer une expérience de participation citoyenne intéressante dans une communauté bilingue. Jasons Moncton, le site d’engagement numérique de la Ville de Moncton, a pour objec...
Episode 18: Facilitating Public Conversations in the Bilingual Community of Moncton 14.05.2019 13:06
Stéphanie Beaureguard, Practice Lead at Bang the Table, and Nicole Melanson, Manager, Communications and Bilingual Services at the City of Moncton, sit down to discuss how a digital engagement platform has made public participation across a multilingual community a seamless endeavor. Let’s Chat Moncton set out to launch new public participation initiatives in 2019 with a number of strategic object...
Episode 17: Defining a Patient Engagement Strategy 29.04.2019 21:59
Stéphanie Beaureguard, Practice Lead at Bang the Table, and Geoff Wilson, Director of Community Engagement and Health Board Support at Nova Scotia Health Authority, come together to discuss how patient and public engagement in the health sector can be transformed by offering a dedicated portal for digital engagement. This episode examines the Nova Scotia Health Authority’s engagement site Engage4H...
Episode 16: 10 Commandments of Online Engagement 22.04.2019 38:06
Getting your community engaged in your online platform can seem daunting, but with a few simple process guidelines, the participation process begins to flow seamlessly. Amanda Nagl, US Practice Lead at Bang the Table, and Sandrine Thibault, Director at Town Planning and Urban Design Collaborative, apply these commandments directly to planning practice for better-designed projects and a more inform...
Episode 15: Five components of a successful engagement framework 19.02.2019 26:56
Dan Popping, Engagement Manager with Bang the Table, explores the importance of having an overarching Engagement Framework for your organisation alongside Jane Pole-Bell from the City of Mandurah in Western Australia. But, what is an Engagement Framework and how can it help gain momentum and support my organisation's public participation efforts? In this podcast, we dive into the five key componen...
Episode 13: Greater Cambridgeshire Partnership's multi-council engagement strategy 07.02.2019 13:59
Working in a partnership of councils, Debbie Goodland, Community Engagement Manager at Cambridgeshire Partnership, discusses the importance of giving each council the ability to track their consultation. EngagementHQ provides this function, as well as "making the process an interactive and enjoyable experience for the public," Debbie notes. With a primary focus on Transport Infrastructure, tune in...
Episode 14: Internal buy-in and high volume community participation in the City of Kamloops 24.01.2019 32:15
With the start of their downtown planning project, the City of Kamloops decided it was time to invest in more strategic communications and engagement. By offering residents the opportunity to learn and participate in online discussions, surveys, and forums, Kamloops was able to educate the community and allow equal participation for residents who could not attend a face-to-face council meeting. Tu...
Episode 12: The City of Kingston Transforms Community Engagement by Centralizing Communication 10.01.2019 21:24
The City of Kingston’s new public engagement hub has elevated awareness in the community and seen 6,000 registered participants engaging in discussions around local projects and priorities. Tune into this podcast and hear Debbi Miller, Manager of Communications and Public Engagement, revealing how a centralized engagement hub and consistency across internal and external strategies have helped City...
Episode 11: The City of Fayetteville, AR brings community conversations online 09.11.2018 30:06
The City of Fayetteville, AR recently launched their online community engagement site, Speak up Fayetteville. They've found great success driving participation right out of the gate, driving over 2,700 visitors to the site in the first 30 days. So how did they do it? Tune into this podcast as Linda Deberry, Program Manager at the City of Fayetteville, reveals how a centralized engagement tool, a s...
Episode 10: How Town of Victoria Park signed councillors up as engagement ambassadors 17.09.2018 26:24
In this episode we talk with Community Engagement Advisor, Hayley Boyd from the Town of Victoria Park in Western Australia about how joining forces with their councillors has help to doubled their registrations, participation and online engagement rates.
Episode 9: Let's Talk Parker is revolutionizing community engagement in Parker, Colorado 03.07.2018 23:24
People everywhere are busy, and it's no different in Parker, Colorado. As part of an initiative to increase the level of community engagement and participation in local issues, Parker officials sought to provide new and innovative ways for their residents to get involved and provide feedback. The town knew that to increase engagement they needed to think outside the box and offer tools that work f...
Episode 7: Engaging Online In The Primary Health Care Industry 25.05.2018 30:10
Find out how Brisbane South Primary Health Care Network utilised online engagement to develop a Health Needs Assessment.
Episode 6: Imagining a more engaged Lakewood 02.05.2018 30:51
City of Lakewood has recognized for some time that the traditional model of public meetings fell far short of their responsibility to connect with a representative public. So, when Bang the Table came along with EngagementHQ in late 2016, Lakewood jumped at the chance to join a worldwide community of online engagement. Hear how Lakewood used EngagementHQ for an extensive nine-month outreach and en...
Episode 1: How City of Boulder Used Community Engagement to Build a Resiliency Strategy 20.04.2018 29:27
Resilience has many definitions but all include some reference to an ability to bounce back—be it from something predictable or not, natural or man-made, for better or for worse. Regardless of the subject or application, resilience is about the capacity for, and adjustment to, change. Urban resilience is about a city’s ability to bounce back from change whether the change is anticipated or when ci...
Episode 5: Pricing Submission, Barwon Water 20.04.2018 28:08
Barwon Water, based in Geelong, one hour South West of Melbourne, is Victoria’s largest regional urban water corporation, and provides water and sewerage services across 8,100 square kilometres to more than 298,000 customers. Hear about their approach to engaging communities on water pricing and sustainable water delivery.
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