Host Agency Reviews
Travel Agent Chatter | Friday 15
We’ve got two listening delights for you on this channel, folks! 😲 Season 1 is Travel Agent Chatter (TAC), a spotlight interview of a wide variety of travel advisors that we publish every quarter. Season 2 is our shorter, but more frequent Friday 15 series, where every Friday we answer your travel industry questions for — you guessed it — 15 minutes! Travel Agent Chatter -- a Host Agency Reviews audio series -- inspires you with in-depth interviews featuring successful travel agents. We dig into what they do that makes their agencies flourish and how they did it. Transcripts, videos and TAC s...
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Host Agency Reviews
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Podcast website
Latest episode
Jul 10, 2026
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Episodes
Marketing my agency? Working with DMCs? Franchise vs Host? 11.07.2025 22:31
Shayna and Steph team up with Jenn Lee from Vacation Planners to cohost the Friday 15 this week! You can check out Vacation Planners profile here: Vacation Planners | Host Agency Reviews . Here are the awesome questions they’ll tackle this Friday at 12 pm CST! I'm stuck on making a decision. I've only had two clients in the last year (my friends). They are FITs, its honestly been a pain to d...
Hiring an agent for my agency? Selling other products? FAMs? 27.06.2025 19:32
Shayna and Steph team up with Jennifer Dugan from Dugan’s Travels to cohost the Friday 15 this week! You can check out Dugan’s profile here: Dugan's Travels LLC | Host Agency Reviews . Here are the awesome questions they’ll tackle this Friday at 12 pm CST! I am a travel agent (since 2012) and own my own agency (since 2016). I am thinking of bringing on another agent and need to fully underst...
Balancing Work Life with Family Health Needs. Industry Standard for Payouts? Presenting Prices to Clients? 20.06.2025 27:07
Shayna and Steph team up with Lori Speers from Levarte Travel to cohost the Friday 15 this week! You can check out Levarte’s profile here . Here are the awesome questions they’ll tackle this Friday at 12 pm CST! Currently, I’m working as a receptionist, after my first year, I was promoted to Jr. Agent. Unfortunately, due to some health issues my son is facing, my career progress has been put...
Protection for Wedding Coordinator? Selling Merch as Agent? Franchise vs. Own Brand? 13.06.2025 25:48
Steph teams up with Eric & co. of Cruise Planners to cohost the Friday 15 this week! You can check out CP's profile here . Here are the awesome questions they’ll tackle this Friday at 12 pm CST! If you plan a destination wedding just as a coordinator - client pays vendor directly - how can you protect yourself? —Lenora D. I attend market festivals as a vendor advertising my travel busine...
Backend business organization? Contracts? Fraud Risks? 06.06.2025 26:51
Steph and Shayna welcome Sheila Folk of Travel Industry Solutions to cohost the Friday 15 this week! You can check out TIS’s profile here on our brand-new travel tech software profiles .Here are the juicy questions they’ll tackle this Friday, as always, at 12 pm CST! I absolutely love working with clients and planning trips, but when it comes to the backend of running my business—things like...
Commission Splits? Selling Myself? Group Booking Contracts? 30.05.2025 20:55
Shayna Zand and Steph join forces with Vacation Planners and Travel Planners International to host this week's Friday 15 to celebrate the beginning of the long weekend in the USA. You can check out their HAR profile HERE ! Don't forget that you can submit questions and sign up for reminders for the F15 here : https://hostagencyreviews.com/friday15 ! I am a huge fan of your podcasts and I loo...
Investing in my website? Do I really need an SEO strategy? 23.05.2025 18:01
Shayna Zand and Steph join forces with Solstice Collective to host this week's Friday 15 to celebrate the beginning of the long weekend in the USA. You can check out their HAR profile HERE ! Also, we have a veritable barrage of questions this week, which you can read below, and then come and join us at 12 pm CST for the podcast. Don't forget that you can submit questions and sign up fo...
Group Travel Niches? Preferred Supplier Networks? Boutique Suppliers? 16.05.2025 22:44
Shayna Zand and Steph cohost with April Swales of Uniglobe Travel Center to host this week's Friday 15 to celebrate Travel Advisor Day/Month. You can check out their HAR profile HERE ! You can scope out our questions below, then come and join us at 12 pm CST for the podcast! Don't forget that you can submit questions and sign up for reminders for the F15 here : https://hostagencyreviews...
How To Trademark Your Agency? Interested in Multi-Gen Niche! 09.05.2025 16:45
Shayna Zand and Steph join forces with Fora Travel to host this week's Friday 15 to celebrate the beginning of May. You can check out their HAR profile HERE! Also, we have a veritable barrage of questions this week, which you can read below, and then come and join us at 12 pm CST for the podcast. Don't forget that you can submit questions and sign up for reminders for the F15 here :htt...
Preparing for a Travel Agency NOW? Bookings for International Clients? 02.05.2025 27:19
Steph Lee co-hosts with Stephanie Gagnon of Just Perfect Travel. Check out the questions below, and then come and join us Friday at 12 pm CST for the podcast! Please submit your questions and sign up for reminders for the F15 here ! I am thinking about trying to become a travel advisor as a side hustle/potential career change. But, with the way the world is right now… Travel bands, tariffs, impend...
Meaningful Travel? Supporting Local Communities? Impact on Destinations? 25.04.2025 26:13
Shayna Zand and Steph join forces with Cazavia Travel to host a special edition this week's Friday 15 to celebrate Earth Month. Cazavia’s host agency is Montecito Village Travel and you can check out their HAR profile HERE! Also, we have a veritable barrage of questions this week, which you can read below, and then come and join us 12 pm CST for the podcast. Don't forget that you can s...
Narrowing Niche? TA Discounts? Customer Support? Air/Car Rentals Worth Low Commissions? 18.04.2025 23:57
Shayna Zand and Steph join forces with Lori Speers to host this week's Friday 15. Lori's host agency is Levarte Travel and you can check out their HAR profile HERE! our co-host! Also, we have a veritable barrage of questions this week, which you can read below, and then come and join us 12 pm CST for the podcast. Don't forget that you can submit questions and sign up for reminders for...
ID Number to Sell Travel? Newbie as a Sub-Agent? Transferring Clients? 11.04.2025 23:49
Our Managing Director Shayna Zand takes the helm this week at the Friday 15, with Connie Miller of Montecito Village Travel as our co-host! Check out Montecito's profile here and the questions below that Shayna and Conni will tackle this Friday at 12 pm CST. Don't forget that you can submit questions and sign up for reminders for the F15 here : https://hostagencyreviews.com/friday15 1. Do y...
Host Agencies in Japan? Seller of Travel Liability? Foreign Transaction Fees?! 04.04.2025 18:24
Steph and Shayna co-host the Friday 15 with Stephanie Pickles of PTN! Scope out PTN's profile here and the questions below that Stephanie, Stephanie and Shayna will cover this Friday at 12 pm CST. Don't forget that you can submit questions and sign up for reminders for the F15 here ! 1. Where do I find a list of all the host agencies in Japan (like HAR for US and CA). I want to start a branch oper...
Billing for FIT Trips? How Do Leads Work? 28.03.2025 28:45
Steph and Shayna welcome Sheila Folk of Travel Industry Solutions to cohost the Friday 15 this week! You can check out TIS’s profile here on our brand-new travel tech software profiles .Here are the juicy questions they’ll tackle this Friday, as always, at 12 pm CST! 1. Hi Stephanie and Team! Thanks for all you do! I am hitting a wall trying to figure out how to bill for group FIT trips. To...
Ex-pat living 6,000 miles from your clients. Maximum efficiency w/time tracking. Charging fees from day one. Meet Grace from Switzerland. 24.03.2025 1:41:45
View the video, transcript, and show notes at: https://har.news/vol32 Today's guest made the leap from tech project management to travel advising in 2023 while living abroad in Switzerland. Within just two years, she's grown her agency, Your Travel Story, to nearly 6 times the sales from Year 1. What makes Grace Camoglu’s journey particularly fascinating is how she balances being an FIT travel adv...
Agency Name? Will Global Changes Affect US Travel? Do I Need a Host Agency? 21.03.2025 27:28
In episode 200, Steph and Shayna co-host and Global Travel Collection is out sponsor. We’ve got three substantial questions to dig into this week, so study up & let’s go! 1. I'm just in the beginning of becoming a travel agent and really appreciate all the information I have been able to get from Host Agency Reviews. Thank you so much! My question is related to my potential agency name....
Travel with Small Children? How To Organize Digital Info? 14.03.2025 24:23
In episode 199, Steph and Shayna co-host with Jennifer Dugan of Dugan’s Travels! Here’s the questions they’ll tackle this week. Please join us! 1. What is your favorite place to travel with children under 5? ---Staci W. 2. Hi guys, my question is about organizing and processes. Working independently it's difficult to see how other people organize not only their workflow but how they st...
How To Organize Contacts? Should I Go Out On My Own? 07.03.2025 29:58
In episode 198, Steph Lee co-hosts with a longtime friend of the Friday 15, April Swales of Uniglobe Travel Center. They’ve got two especially in-depth questions, so have a look and tune in Friday 12 pm CST! 1. Do you have a good system for organizing all your travel BD contacts and promotional material of properties? I get overwhelmed with paper and business cards and even online and...
When to LLC? How To Be a Sub-Agent? Worried About Refunds! 28.02.2025 16:48
In episode 197, Steph Lee hosts and Andavo Travel is our sponsor. (Thanks, Andavo!) Here's a taste of the questions she'll cover! 1. At what point should you LLC (so as to protect your assets), even if your income is not large yet? — Anonymous 2. How does a newbie travel advisor become a sub-agent? And where can a newbie find a mentor? —Diana B. 3. I always worry about being considered...
System for Supplier Contacts? Go Independent? Thank You Gifts? 21.02.2025 20:13
In episode 196, our very own Mary Stein co-hosts with the one and only Jenn Lee of Vacation Planners! Here’s the questions they’ll tackle this week! 1. Do you have a good system for organizing all your travel BD contacts and promotional material of properties? I get overwhelmed with paper and business cards and even online and notes I still cannot seem to get a system in place for everything...
When to LLC? How to Deal with Failure? Which Course To Take? 14.02.2025 20:58
In episode 195, we have a HAR Team special with Shayna Zand and Rita Perez! Here are the questions they’ll cover in this week’s episode! At what point should you LLC (so as to protect your assets), even if your income is not large yet? How do you deal with failure? I feel lost on which course to take. There seems to be the ASTA roadmap, This Accelerator course, and then the TRIPK...
Client thank you gifts? Changing host agencies? Racing client for best price? 07.02.2025 26:44
In episode 194, Steph cohosts again with Lori Speers of Levarte Travel! Here are the questions they’ll cover! 1. How do I deal with a client who is searching while I am researching and I feel like I am in a race to find the best deal or price? —Pamela C. 2. Hey Guys! I'm wondering, What are some ideas for "Thank You" gifts for my clients that are traveling to All Inclusives? I feel like it's...
What CRM for Credit Cards? Too Many Hosts!! How to Assess Fees? 24.01.2025 26:53
In episode 192, Steph cohosts again with Jennifer Dugan of Dugan’s Travels! Here are the questions they’ll cover! 1. Hi I’m a new independent travel advisor just getting ramped up and which CRM is recommended for CC payments- I would like my clients to pay directly using a CC or debit card. -Kevin Jordan 2. How in the world can we go through 30 hosts in detail with questions to finally dec...
Benefits of Leaving a Host Agency? Clients Who Complain? A Teacher + Also Sell Travel? 17.01.2025 30:48
In episode 191, Steph cohosts with Dave Meihoefer of TPI and they’ve got a ton of questions to cover, so make sure and ready up on ‘em in advance! Have a gander: 1. Hi Steph! I thought I had a rare name, but your podcast is making me feel like just another Stephanie! :). SO many Stephanies!!! We should start a club! I have gone through the Accelerator Course, just going back and...
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