TransUnion: Extra Credit

In this month’s episode, credit union leaders Kaylyn Leese and Michael Kelly join Craig and Josh onsite at TransUnion’s 2023 Financial Services Summit in Chicago. Kaylyn and Michael begin by sharing what they’re excited about within the lending space followed by a discussion of the challenges credit unions are up against — including a competitive market and balancing new technology — as they pursu...

This month on the podcast, TransUnion Chief Information and Technology Officer Abhi Dhar joins Craig and Josh to discuss how credit lenders are contending with technology enablement trends in the financial services industry. Josh and Abhi kick the conversation off by examining the global business drivers impacting how organizations — and especially leadership — are thinking about technology. Abhi...

After focusing on market forecast trends in last month’s episode, Craig and Josh are diving deeper to examine the competitive dynamics currently facing issuers — and how technology is shaping that competition. They are joined by David Shipper, a strategic advisor at research firm Aite Novarica with expertise in the card and payment space. Josh and David start by discussing the power of convenient...

To kick off our first episode of the year, TransUnion’s Michele Raneri (VP of Financial Services Research and Consulting) and Kathy Maffei (Sr. Director of Argus Advisory, a TransUnion Company) join this month’s podcast to share their predictions for 2023. Michele begins with a conversation on originations and delinquencies in the personal loan, mortgage and auto industries, and the resulting impa...

To close out the year with a bang, December’s Extra Credit episode is a double-header. Paul Siegfried, TransUnion Head of Card and Banking, joins Josh and Craig for a two-part podcast where he shares his perspectives on current consumer and competitive trends in the credit card market, and how issuers can differentiate and position themselves for growth. Part two of episode 12 kicks off with the s...

To close out the year with a bang, December’s Extra Credit episode is a double-header. Paul Siegfried, TransUnion Head of Card and Banking, joins Josh and Craig for a two-part podcast where he shares his perspectives on current consumer and competitive trends in the credit card market, and how issuers can differentiate and position themselves for growth. In part one of episode 12, the conversation...

The credit card market is the focus when Craig and Josh sit down with Bill Bostwick, Senior Vice President and Head of Atlanticus’ card division. A veteran leader in the card space, Bill brings deep experience to his role as he partners with banks, retail and healthcare organizations to help the financially underserved manage their financial well-being. This conversation discusses upcoming challen...

To gain perspective on where our economy stands and where it’s headed, we’re delighted to welcome Ryan Boyle to this month’s podcast. A macroeconomist at Northern Trust — and TransUnion alumnus — Ryan brings deep knowledge and practical insight on multiple forces at play, giving us a better understanding of what’s actually happening and how. In this episode, Josh and Craig ask Ryan about the curre...

We’re thrilled to welcome guest Rahul Gupta to this month’s podcast! Having worked in financial tech, banking and payments spaces since the 90s, Rahul brings a wealth of information and insight to the table — and has many thoughts on what card lenders should expect in the coming decade. In this episode, Craig asks Rahul how new developments in the payments space could impact card lenders — which l...

TransUnion’s Jason Laky (Executive VP of Financial Services) joins this month’s episode to discuss the state of the financial services industry — now that we’re just over halfway through 2022. Craig and Josh inquire about consumer credit health, which Jason says is in very good shape despite a turbulent economy. Jason looks back on some industry predictions he made earlier in the year, including t...

TransUnion’s Rachel Goldberg (Global Head of External Affairs) and Allison Shuster (Head of U.S. Government Relations) join the podcast this month to discuss US policy initiatives affecting the financial services industry, as well as the current regulatory landscape in Washington D.C. In this episode, our guests touch on the debate regarding a federal privacy standard and how difficult it’s been f...

This month, we’re seeing double with two guests and two episodes! Joining Craig and Josh are Karen Andres (Director of Policy and Market Solutions and Project Director of the Retirement Savings Initiative at the Aspen Institute Financial Security Program) and Josh Sledge (Senior Director of Incubation at the Filene Research Institute, a “think and do tank” in the credit union space). In part two o...

This month, we’re seeing double with two guests and two episodes! Joining Craig and Josh are Karen Andres (Director of Policy and Market Solutions and Project Director of the Retirement Savings Initiative at the Aspen Institute Financial Security Program) and Josh Sledge (Senior Director of Incubation at the Filene Research Institute, a “think and do tank” in the credit union space). In part one,...

Jason Mikula is on the podcast this month! Having spent more than decade building and scaling consumer finance businesses — including Enova, LendUp and Goldman Sachs — Jason is now the publisher of the Fintech Business Weekly newsletter and an advisor for early stage startups. In this episode, Jason shares the FinTech trends he believes are overhyped, and argues that creditors and lenders aren’t p...

Susan Ehrlich joins Craig and Josh on the podcast this month, drawing on a wealth of industry experience at incumbent banks, neobanks, large credit card lenders, and more — including running Amazon’s global credit card program, serving as CEO of Earnest, and now sitting on the boards for BECU, Petal and Arrived Homes. In the episode, Susan shares her excitement for how companies are expanding acce...

This month, Craig and Josh are joined by Jim Block, COO and Executive VP at BCU — a large, Chicago-based credit union serving members across the US. After asking Jim to weigh in on their prediction around trended credit scores, Craig and Josh inquire about how BCU leverages and balances trended credit data, as well as the credit union’s focus on financial inclusion. Craig and Josh then quiz Jim on...

A top 50 credit union wants to grow its card program but is having trouble deciding whether to maintain its ‘credit union marketing philosophy’ or pivot its strategy to resemble that of a bigger bank. Hear Craig and Josh answer this listener’s question — and others — in this month’s Q&A. — To ask a question or suggest an episode topic, please email ExtraCredit@transunion.com . The information...

Looking ahead in 2022, TransUnion’s Craig and Josh discuss the trends and developments within four key areas of card and banking: Consumer economic health and behavior Significant government and regulatory trends Competitive developments External influences 5. From there, they make their predictions — covering everything from inflation levels and origination numbers to credit unions and reengineer...

In the inaugural episode of Extra Credit , TransUnion's Craig LaChapelle and Josh Turnbull look back on how the card and banking industry fared in 2021. Several questions were discussed, including: What were the dynamics of consumer demand, and how did ongoing effects of the pandemic impact consumer balances and liquidity? What did we learn about Buy Now, Pay Later consumers? How did Gen Z’s growi...