Transforming Customer Operations with AI Arek Skuza

As artificial intelligence continues to evolve, it is increasingly being used in the metaverse. This has led to a number of changes and improvements in the way that users interact with the metaverse. In this podcast, I discuss some of the ways that AI is changing the metaverse and how it is benefiting users.

The metaverse is a digital world that exists parallel to our own. It can be used for gaming, social networking, or business purposes. In this video, I explain the seven layers of the metaverse and show how they work together to create a rich digital experience.

Metaverse is a digital world that exists parallel to our own. It's a place where people can buy and sell property, create businesses, and engage in all sorts of other activities. In this video, we take a look at the history of Metaverse and how it's evolved over time.

Artificial intelligence is one of the biggest trends in the United States for software development companies. Specifically, AI is leveraged by what is called "micro-experience". In this podcast, I discuss what micro-experience is and how it can be used by businesses.

Every day, businesses are being disrupted by Artificial Intelligence. In this podcast, I'll explain you 3 reasons why AI is the new competitive edge for many industries.

Businesses everywhere are recognizing the power of AI to improve processes, meet customer needs, enter new spaces, and, above all, gain a sustainable competitive advantage. With this recognition has come an increased adoption of—and investment in—AI technologies. What are the critical elements that managers need to foresee to build a lively and effective organization which will adopt AI comprehens...

With the ever-changing digital transformation landscape, there are now more responsibilities on a Chief Digital Officer's shoulders than ever before.  📌 Gone are the days when they were only responsible for introducing basic capabilities and perhaps piloting handfuls initiatives - today, this person must coordinate changes that address everything from updating how companies work to building...

The foundation of the Center for Excellence is the automation governance model, which provides a framework for decision-making, enables standardization and consistency of approach, and facilitates communication across stakeholders. The COE is in charge of setting the organization's overall strategy and direction for automation. This entails formulating a comprehensive architecture that meets the c...

The metaverse is a collective virtual space that merges the real world with the virtual world. In the past, it was mainly used for gaming and entertainment purposes. However, recent technological advances have made it possible for the metaverse to be used for a variety of other purposes, such as education, business, and socializing. The metaverse will use augmented and virtual reality (AR/VR) in c...

We all know how difficult it is to stay on top of our game at work. But what if you could stop distractions and focus more efficiently with artificial intelligence? In this podcast, we'll look into the case studies of Adobe and Stitch Fix as well as explore ways that AI can improve your company's financials!

Artificial intelligence is making waves in the world, and it’s not just for technology. AI has touched every aspect of our lives - from how we communicate to what kind of news stories are being generated by major media outlets. As with most things related to life transitions, there will be positive and negative ways that artificial intelligence benefits society. One thing is 100% true – artificial...

Gone are the days when organizations could only afford an experimental approach to artificial intelligence and broadly understood analysis. Now it's time to accelerate the application of AI.

Founded in January 2019, Upswot technology serves dozens of financial institutions helping them to build loyalty and grow engagement among their SMB clients. The platform is a white-labeled portal deployed into customers’ private cloud and connected with the online banking application. Using an approach similar to Plaid, SMBs connect their data for continuous, API-enabled access to QuickBooks, Xer...

Save Lives. Save Money. Now. Nauto has the only real-time, AI-enabled fleet and driver safety platform that helps predict, prevent and end distracted driving. Piyush serves as the product director and he has incredibly insight to share. 

Oleksandr is General Manager Retail CEE at Shell | CEE Downstream Representative | Board Member.

Launching a new product or service (or entering a new market with the existing portfolio) isn't obvious. How can you ensure that you'll reach the right KPIs and achieve your business goals? For that very reason, to improve their odds, businesses leverage a plan known as a GTM strategy (go-to-market strategy).

Although the three terminologies are typically used interchangeably, they no longer pretty refer to similar things. Let's look into the three buckets of computer science and compare artificial intelligence vs. machine learning with a little deep learning grasp.

Consumer beliefs and behaviors are changing fast. To keep up with—and perhaps even influence—those changes, companies must leverage deep consumer insights. These are internal changes, but they are external ones. COVID19 is one of the most influential forces, which demanded many companies to revisit their go-to-market strategy.

New product development (NPD) is designing and launching products to answer a market opportunity. AI for new product development has applications across various business sectors. How does AI help to bring products faster to the market with more accurate results?

AI can fail you, and in a big way: by delivering results, which nobody cares about, or providing results only if you invest millions, which might not guarantee final success. Measuring the ROI of the Artificial Intelligence project will put you on the right track.

The hype around artificial intelligence (AI) has led to lots of jargon making the technology difficult to understand in product development. I have asked myself? What are the elements which product development should cover in the process of building great AI-powered products? I will answer the question by exploring the elements of the AI technology development process.

Lemonade is a next-generation AI company offering home insurance products. It is a pioneer in the InsurTech ocean. Its adoption of machine learning (ML) goes beyond customer experience and driving efficiencies to underwrite risks and manage claims. Considering Lemonade as a disruptor to the insurance industry, top-notch investors like SoftBank, Google Ventures, and Allianz financed the company wit...

Ben leads the B2C Experience  Product team at FordDirect to develop and launch digital products during a time when Ford Motor Company is undergoing massive transformational change.  Ben is responsible for the product management of Ford Motor Company North America portfolio of B2C digital experiences, including ford.com, lincoln.com, ford.ca, lincolnofcanada.com, regional dealer websites,...

You might think that AI requires a lot of people, funding, and complicated infrastructure.  GoPro examples prove you can start small, with one person, ready to go software, and a lot of experimentation.     In this video, I explain how GoPro began, as I think their approach is very inspirational.  They started small and experimented with solving real customers' pain points...

Have you ever wondered what it takes to deliver robust, digital services in the global, American enterprise world? 📌 What are the scrum masters dealing with? 📌 How to deal with teams, stakeholders, pressure, and still deliver a great experience to end-users. ✅ And AI is coming, will it influence the Scrum Master job? Let’s get together and discuss these issues with Sirisha Andavolu. Sirisha ser...