Transform NOW

On this episode, Transform NOW co-hosts Brad Hairston and Michael Marchuk banter about some interesting recent news headlines in the world of automation and AI. News stories covered in this episode: An AI Customer Service Chatbot Made Up a Company Policy—and Created a Mess https://www.wired.com/story/cursor-ai-hallucination-policy-customer-service/    Famed AI researcher launches controversial sta...

In this episode, Brad Hairston talks with Federico Berruti, partner at McKinsey & Company and head of the firm's automation practice, who explains how Enterprise AI is redefining many of the core processes across all sectors of the financial services industry. . Here’s what we talked with Federico about:  *Why financial services companies of all shapes and sizes should embrace automation a...

In this episode, Transform NOW co-hosts Brad Hairston and Michael Marchuk banter about some interesting recent news headlines in the world of automation and AI. . News stories covered in this episode: . OpenAI research lead Noam Brown thinks certain AI ‘reasoning’ models could’ve arrived decades ago https://techcrunch.com/2025/03/19/openai-research-lead-noam-brown-thinks-ai-reasoning-models-couldv...

In this episode, Brad Hairston talks with Jeremy Rossi, Global CIO of SS&C Intelligent Automation and Analytics, who explains how automation and AI are evolving and why they are critically important to financial services companies of all shapes and sizes. . Here’s what we talked with Jeremy about:  *How automation and AI are natural extensions of investment management operations software *The...

On this episode, Transform NOW co-hosts Brad Hairston and Michael Marchuk banter about some interesting recent news headlines in the world of automation and AI. News stories covered in this episode: Gartner Predicts that Agentic AI Will Solve 80 Percent of Customer Problems by 2029 https://www.cxtoday.com/contact-center/agentic-ai-gartner-predicts-80-of-customer-problems-solved-without-human-help-...

In this episode, Brad Hairston talks with Vishal Sodha, Senior Risk Solutions Advisor at SS&C Algorithmics, who explains how the risk management discipline in the financial services industry is being transformed in the age of automation and AI. . Here’s what we talked with Vishal about:  *SS&C Algorithmics overview *Top trends in financial risk management *The value of a high-performance r...

In this episode, Transform NOW co-hosts Brad Hairston and Michael Marchuk banter about some interesting recent news headlines in the world of automation and AI. . News stories covered in this episode: . Perplexity Says It Wantsto Buy TikTok https://autogpt.net/perplexity-says-it-wants-to-buy-tiktok/ . Hollywood unites againstAI: 400 celebs demand Trump take action on OpenAI, Google https://interes...

In this episode, Brad Hairston talks with Xavier Hanson and Nick White of Ashling Partners, an SS&C Blue Prism delivery partner. Xavier and Nick explain how the combination of Reveal Group and Ashling partners has positioned them well to address process reinvention, especially in the financial services, manufacturing and healthcare industries. They also weigh in on the various hot topics in En...

On this episode, Transform NOW co-hosts Brad Hairston and Michael Marchuk banter about some interesting recent news headlines in the world of automation and AI. News stories covered in this episode: Mark Cuban says AI is ‘never the answer,’ it’s a ‘tool’ https://techcrunch.com/2025/03/11/mark-cuban-says-ai-is-never-the-answer-its-a-tool/?guccounter=1 AI firms follow DeepSeek’s lead, create cheaper...

In this episode, hose Michael Marchuk interviews Tonille Miller, an organizational psychologist, about her insights on thriving in the age of AI. They discuss the evolving relationship between AI and human skills, the importance of leadership in integrating AI, and the need for organizations to foster a culture of collaboration. Tonille emphasizes the significance of emotional intelligence and dat...

In this episode, Brad Hairston talks with Brian Halpin, Head of Automation at SS&C, who explains how a large-scale internal automation program he has led for the past two years has achieved significant tangible benefits as well as changed the mindset of the organization in areas like upskilling, product innovation, and the ways in which SS&C solves customer problems. . Here’s what we talke...

In this episode, Transform NOW co-hosts Brad Hairston and Michael Marchuk banter about some interesting recent news headlines in the world of automation and AI. . News stories covered in this episode: . Anthropic CEO Dario Amodei says AI will write 90% of code in 6 months, automating software development within a year — Is this the final nail in handwritten coding's coffin? https://www.windows...

On this episode, Transform NOW co-hosts Brad Hairston and Michael Marchuk banter about some interesting recent news headlines in the world of automation and AI. News stories covered in this episode: China's newest AI model Manus is dividing opinion over DeepSeek comparisons. Here's what to know - https://www.businessinsider.com/manus-ai-china-agent-hype-deepseek-2025-3    Elon Musk’s DOGE...

In this episode, host Michael Marchuk speaks with Danya Dhiraj, a director at Citisoft, about the implementation of AI in post-trade operations. They discuss the current state of post-trade operations, the challenges of adopting AI, and the potential benefits it can bring to operational efficiency. Danya emphasizes the importance of trust in AI, the risks of not embracing technology, and the need...

In this episode, Transform NOW co-hosts Brad Hairston and Michael Marchuk banter about some interesting recent news headlines in the world of automation and AI. . News stories covered in this episode: . AI startup CoreWeave files for 2025’s first big tech IPO—and reveals it gets more than half its $1.9 billion in revenue from a single customer https://finance.yahoo.com/news/ai-startup-coreweave-fi...

In this episode, host Michael Marchuk engages with Jeremy Rossi and John Bellone, both Global CIOs at SS&C, to discuss the evolving landscape of technology, particularly focusing on quantum computing and artificial intelligence. They explore the implications of new technologies, the challenges organizations face in adopting them, and the importance of governance in AI. The conversation highlig...

On this episode, Transform NOW co-hosts Brad Hairston and Michael Marchuk banter about some interesting recent news headlines in the world of automation and AI. News stories covered in this episode: -Microsoft’s Majorana 1 widened the quantum field. But are we any closer to a eureka moment? - https://www.fastcompany.com/91285143/microsofts-quantum-breakthrough-a-major-step-or-a-science-experiment...

In this episode, host Michael Marchuk speaks with Dr. Joan Palmiter-Bajorek, an expert in AI and AI governance. They discuss the evolving role of AI in organizations, the importance of diversity in AI development, and the need for upskilling employees to adapt to new technologies. Joan emphasizes the significance of measuring ROI in AI initiatives and the cultural shifts required to embrace AI acr...

In this episode, Transform NOW co-hosts Brad Hairston and Michael Marchuk banter about some interesting recent news headlines in the world of automation and AI. . News stories covered in this episode: . The EU AI Act is Coming to America https://www.hyperdimensional.co/p/the-eu-ai-act-is-coming-to-america . OpenAI cancels its o3 AI model in favor of a ‘unified’ next-gen release https://techcrunch....

In this episode, Brad Hairston talks with Simon Torrance, CEO and Founder of AI Risk, a consultancy that helps company leaders create and implement new growth strategies based on AI.  Simon explains why he is pushing companies to adopt agentic AI as quickly as they can. . Here’s what we talked with Simon about:  *The origins of AI Risk and the types of risk upon which it focuses *The most common b...

On this episode, Transform NOW co-hosts Brad Hairston and Michael Marchuk banter about some interesting recent news headlines in the world of automation and AI. . News stories covered in this episode: -Thomson Reuters wins AI copyright 'fair use' ruling against one-time competitor - https://www.reuters.com/legal/thomson-reuters-wins-ai-copyright-fair-use-ruling-against-one-time-competitor-...

In this episode, Brad Hairston talks with John Vaughn, COO at BusinessOptix, a SaaS solution that provides total operational visibility of how business processes, people and technology interact. . Here’s what we talked with John about:  *High-level overview of BusinessOptix *How BusinessOptix complements BPM *The types of data BusinessOptix ingests *The typical client journey with BusinessOptix *V...

In this episode, Transform NOW co-hosts Brad Hairston and Michael Marchuk banter about some interesting recent news headlines in the world of automation and AI. . News stories covered in this episode: . OpenAI releases o3-mini reasoning model following DeepSeek frenzy https://www.axios.com/2025/01/31/o3-mini-chatgpt-release-openai . AI agents? Yes, let's automate all sorts of things that don&#...

In this episode, host Michael Marchuk engages with Ketan Shah, Alberto Oca, and Lauren O'Neil from McKinsey to discuss the transformative potential of digital twins in supply chain management. The conversation covers the definition and value of digital twins, the challenges of integrating them into existing systems, and the importance of real-time insights and predictive analytics. The experts...

On this episode, Transform NOW co-hosts Brad Hairston and Michael Marchuk banter about some interesting recent news headlines in the world of automation and AI. . News stories covered in this episode: OpenAI: DeepSeek Used Our Models to Train Their Own - https://www.pcmag.com/news/openai-deepseek-used-our-models-to-train-their-own    Today’s CEOs are the last to manage all-human workforces, says M...