SS&C
Transform NOW
Transform NOW is brought to you by SS&C.AI is reshaping work, but the real breakthrough is orchestration. When people, AI, and automation move together as one intelligent workflow, enterprises stop experimenting and start transforming. On Transform NOW, we explore how AI and agent orchestration are transforming operations, driving growth, and changing how organizations serve customers and empower employees. Subscribe to stay ahead of what’s next in AI...practical, real, and happening now.
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Episodes
267. AI Ecosystems and Autonomous Intelligent Automation 28.03.2024 36:07
In this episode, host Michel Marchuk talks with Rotem Alaluf, the founder and CEO of Wand.ai. Rotem discusses the evolution and development of AI and its impact on businesses. He emphasizes the importance of bridging the gap between AI technologies and real-world value, particularly through natural language interaction. The conversation explores the role of OpenAI's GPT-3 in spurring the adopt...
266. Tracking the Value of Intelligent Automation with C TWO 22.03.2024 15:04
In this episode, host Michael Marchuk talks with Phil Russell from C TWO at the Dallas BP Live event. We discuss how C TWO acts as an insurance policy for automations, ensuring that the work is delivered successfully and meeting business expectations and discuss how the C TWO platform is suitable for customers at different stages of their automation journey, from entry-level to highly mature impro...
265. A Business Process-Centric Approach to Intelligent Automation 13.03.2024 18:22
At SS&C Blue Prism Live in Dallas, Texas on February 27, 2024, Brad Hairston caught up with Paul Branson, Director of Solution Engineering for the Americas at our consulting partner Novelis, who explained how his firm stays focused on the end-to-end business processes that their clients are trying to reinvent through intelligent automation. . Here’s what we talked with Paul about: *What Novel...
264. The Era of Citizen-Led Technology 06.03.2024 29:56
On this podcast, Brad Hairston talks with Tom Davenport, renowned academic, author, and expert in AI, data science, machine learning and information systems, who explains how citizen-led technology is sweeping across all areas of organizations with very positive results. . Here’s what we talked with Tom about: *Why citizen-led technology is trending and how GenAI has impacted it *The importance o...
263. Deploying 1,000+ Digital Workers Within a Year at SS&C (A Success Story) 01.03.2024 27:50
On this podcast, Brad Hairston talks with Kathy Murphy, Product Lead, Intelligent Automation at SS&C Retirement Solutions, and Alec Sutherland, Principal, Intelligent Automation at SS&C Blue Prism, who explain how SS&C's very successful internal automation program achieved the fastest deployment of 1,000 digital workers in SS&C Blue Prism's history. . Here’s what we talked...
262. Moving Toward a Swarm Intelligence With GAI Insights 17.02.2024 32:11
On this podcast, Brad Hairston talks with Dr. John Sviokla, Co-Founder of GAI Insights and Executive Fellow at Harvard Business School, who explains how his research firm is helping companies navigate the early days of GenAI and why everyone should be so excited about this latest technology disruption. . Here’s what we talked with John about: *The origins of John’s GenAI research firm and how it...
261. The Next Evolution of Intelligence: How Autonomous Agents Will Transform the Way We Work 13.02.2024 24:37
In this episode, host Michael Marchuk talks with Frank Casale, founder and chairman of The Institute for Robotic Process Automation & Artificial Intelligence (IRPA AI), about his journey into automation and AI, the impact of AI technology, the rise of intelligent autonomous agents, and the challenges organizations face in preparing for AI. He also explores the balance between governance and in...
260. The Flourishing Effect of Automation and AI 02.02.2024 27:17
In this episode, host Michael Marchuk talks with Tonille Miller, founder and CEO of EXT, about the impact of remote work on connection and relationships, and the role of technology in finding meaning in work. We also explore how organizations can manage role changes and lead change effectively as technology transforms operations. Tonille shares insights from her book, 'The Flourishing Effect,&...
259. Navigating Early GenAI Success With Reveal Group 24.01.2024 32:12
On this podcast, Brad Hairston talks with Xavier Hanson, partner at Reveal Group, who explains how his consulting firm is helping companies carefully and effectively integrate GenAI into their process automations. . Here’s what we talked with Xavier about: *The secret to Reveal Group’s success and growth in the intelligent automation industry *Market maturity with regard to intelligent automation...
258. Bringing Structure to Unstructured Conversations With CLEVVA Virtual Agents 17.01.2024 36:35
On this podcast, Brad Hairston talks with Mark Pedersen, Co-founder of CLEVVA, an SS&C Blue Prism technology alliance partner, who explains how virtual agents are helping companies effectively conduct the various conversation journeys happening each and every day across their organization. . Here’s what we talked with Mark about: *Why chatbots have come up short *How CLEVVA virtual agents aut...
257. Reaching Forward Into GenAI With Novelis 12.01.2024 14:09
In this encore episode, host Michael Marchuk speaks with Catherine Stewart from Novelis about reaching real results with automation and Generative AI. Catherine discusses the management platform SmartRoby that fuses the power of SS&C Blue Prism's intelligent automation platform with the capabilities of Gen AI to drive results. This recording was originally published on LinkedIn Live for th...
256. The Path to Digital Insourcing 03.01.2024 38:17
On this podcast, Brad Hairston talks with Bent Dalager, Nordic Head KPMG NewTech, who explains how companies are finding more and more innovative ways to use automation and AI. . Here’s what we talked with Bent about: *The way GenAI is impacting how companies are leveraging automation *The rationale for digital insourcing *How future business processes need to be re-engineered differently *Why th...
255. Highlights From The Transform NOW Podcast in 2023 27.12.2023 38:36
Thought Leadership in Intelligent Automation . Co-hosts Michael Marchuk and Brad Hairston conclude their 2023 podcast season by reminiscing about the diverse topics and insightful guests featured across 50 episodes. They each highlight standout moments, including discussions on topics such as AI data labeling, bias, reskilling, scaling automation, workforce transformation, and the impact of Gen AI...
251. Whose Data Are You Using and Trusting? 20.12.2023 37:43
In this episode, host Michael Marchuk talks with Adam Helfgott, CEO of Valence, about the importance of leveraging data that you can trust, not only from within your organization, but also between business partners. Adam's extensive experience with blockchain and federated data models provides insight on how organizations can unlock value and achieve more substantial outcomes. Here’s what we t...
254. Hiring for the Hybrid Workforce 19.12.2023 27:44
In this episode, host Michael Marchuk talks with Jonathan Porter-Whistman, CEO of Perception Predict. Jonathan discusses the importance of applying data-driven analytics to the hiring process and building better teams and highlights the lack of AI and automation in HR compared to other areas of business and emphasizes the need for organizations to adapt to the introduction of new resources. Jonath...
253. Realizing the Benefits of Automation and Insourcing at Nuuday 14.12.2023 24:12
On this podcast, Brad Hairston talks with Nina Winther Jensen, Head of Business Process Management at Nuuday, a Danish telecommunications company and a customer of SS&C Blue Prism, who explains how her organization is leveraging automation to challenge traditional methods like labor arbitrage and take more ownership of improving and innovating business processes. . Here’s what we talked with N...
252. The Future of Humanity and AI: A Conversation with Futurist Trond Undheim 30.11.2023 41:09
In this episode, host Michael Marchuk talks with author and futurist, Trond Unheim, who has written a number of books including FutureTech, EcoTech, and HealthTech. Trond explores the possible future outcomes from our development of AI with ever-increasing capabilities. Trond also talks about how various industries may change substantially over the coming years as we advance our AI capabilities. H...
250. Generative AI: A Game-Changer or a Legal Nightmare? 16.11.2023 29:38
In this episode, host Michael Marchuk connects with Diana Bikbaeva, a senior associate attorney with the law firm of Marashlian & Donahue, to discuss the legal implications associated with all of the creative outputs that are created with Generative AI platforms. Diana outlines how copyrights and "fair use" impact the way that organizations may need to think (or re-think) about rolli...
249. Powering ESG With Intelligent Automation 08.11.2023 41:34
On this podcast, Brad Hairston talks with Martha Amram, CEO of Glynt, Rahul Sareen, Global Head GTM and Business Development for Sustainability Solutions at AWS, and Michael McLaughlin, VP Cloud Alliances & Channel at SS&C Blue Prism, who explain how they are bringing their combined capabilities to market to enable all organizations to achieve their ESG goals. . Here’s what we talked with...
248. Balancing Work for the Better 02.11.2023 32:00
In this episode, host Michael Marchuk talks with Greg Martin, a managing director of a leading Canadian mergers and acquisitions firm about balancing the work that we produce using both AI and automation tools but also those nuanced conversations that create connections between humans. Greg's experience in both capital markets and human capital provide insight into how we should be exploring o...
247. Automation Champions Paving the Way at Office Depot 26.10.2023 32:04
On this podcast, Brad Hairston talks with Michelle Dwyer, Jared Helta and Lisa Howe from Office Depot, a leading US-based office supply retailer and a Blue Prism customer, who explain how intelligent automation is enabling their organization to be agile and flexible and efficient in the midst of these challenges. . Here’s what we talked with Michelle, Jared and Lisa about: *Office Depot’s automat...
246. Elevating Patient Care Through Automation at IU Health 24.10.2023 34:16
On this podcast, Brad Hairston speaks with Bryan Daniels, VP of Revenue Cycle Solutions at Indiana University (IU) Health, and Matt Gustitus, CEO and Founder of Digital Workforce Solution, who share how IU Health has leveraged intelligent automation to drive sustainable change across the organization. . Here’s what we talked with Bryan and Matt about: *Overview of IU Health’s automation journey a...
245. Pursuing Responsible Automation With Faethm AI 19.10.2023 30:03
On this podcast, Brad Hairston speaks with John Rogers, VP, Global Strategic Accounts at Faethm, part of Pearson Education and a Blue Prism technology alliance partner, who explains how his company leverages AI to help organizations do strategic workforce planning in light of emerging technology. . Here’s what we talked with John about: *Overview of Faethm AI and how it fits into Pearson Educatio...
244. Training as a Secret Weapon in Digital Transformation 11.10.2023 36:57
In this episode, host Michael Marchuk talks with John Peebles, CEO of Administrate, about the challenges of "change" during a digital transformation program and how the upskilling process builds confidence into the organization. By upskilling the organization, the digital transformation program can impact morale, hiring, and customer satisfaction success metrics beyond expectations. Trai...
243. Driving Digital Transformation with Data 02.10.2023 31:04
In this episode, host Michael Marchuk chats with Govind Balu, CEO of Quaxigma, about the importance of leveraging your organization's data to drive both the changes in your approaches to digital transformation as well as the KPI's that allow your organization to track what's really important as you grow...hint, it's all about your customers! Here’s what we talked with Govid about: ...
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