Tow Business Podcast

In this episode, we reflect on our podcast's journey as we announce the conclusion of regular episodes after 145 shows in six and a half years. We emphasize the importance of quality content for towing professionals while discussing the evolving industry landscape influenced by AI and technology. Practical applications of AI to enhance operations and customer service are explored, reinforcing its...

In this episode of the Tow Business Podcast, we explore the current challenges and opportunities within the towing industry. We discuss the resilience required to handle issues such as employee turnover and staffing shortages as we gear up for winter. The conversation turns to regulatory changes, particularly the FMCSA's transition to digital medical cards, examining its implications and the conce...

In this episode, we speak with Brian Riker, a DOT compliance expert in the towing industry. He addresses common misconceptions about towing regulations and highlights the importance of operational compliance for liability management. Brian shares insights on establishing a compliant towing business, the significance of proper record-keeping, and the potential consequences of non-compliance. He off...

In episode 142 of the Tow Business Podcast, we explore the dynamics between towing industry owners and employees. We discuss different owner communication styles and their effects on team morale, advocating for operational transparency and accountability. The conversation covers the role of AI in hiring, teamwork in field operations, and the importance of clarity in company policies to prevent mis...

Chapters 0:27  Introduction to the Tow Business Podcast 1:47  Florida Tow Show Recap 5:50  New Initiatives in Towing 10:21  Owner's Groups Discussion 18:24  Consulting Insights from Burt King 32:31  The Role of Ego in Business 46:39  Marketing Strategies for Towers 47:27  Interest in Owner's Groups 1:02:14  Personal Experiences and Accountability 1:13:53  Contact Information and Closing Remarks Lo...

Chapters 0:27  Introduction to Tow Business Podcast 0:46  Spring Break and Florida Tow Show 11:00  AI in the Towing Industry 25:10  Compliance and Safety Insights 32:43  Marketing and Business Growth 43:32  Future Innovations in Towing 52:21  Conclusion and Wrap-Up   Brief Summary In this episode, we discuss key topics in the towing industry with my co-host Brad, including our experiences at the F...

In this episode, I team up with Brad to discuss the latest in the towing industry, sharing personal updates and the impact of recent weather events on our operations. We explore effective marketing strategies, highlighting the importance of targeted advertising and the need to address rising operational costs through rate adjustments. We share insights on competition and insurance challenges, emph...

In this episode of the Tow Business Podcast , Jeff shares his whirlwind experience dealing with four different tow truck companies during a recent trip, offering insights on customer service and efficiency in the industry. Brad discusses the challenges of replacing one of his trucks, weighing the options and costs involved. Jeff then wraps up with two wild stories about bogus damage claims on lift...

Traxero's CEO Chris Landis and SVP, Sales Jillian Grassetti come on to discuss their State of the Industry Report Brand and I discussed on a recent show. After that, we get into the Traxero / Autura merger and what it means for the towing industry.

Welcome to the Tow Business Podcast, the towing industry's longest-running show, where we dive deep into the latest news, insights, and innovations that can help you grow your tow business. Each episode is crafted to provide a wealth of information and promote professionalism in the industry and within your community. Our distinguished hosts, Jeff and Brad, bring together their diverse experiences...

In this episode of the Tow Business Podcast, we examine the challenges and trends in the towing industry as we close out 2024. Key topics include scams targeting towing professionals and insights into the Traxero-Autoro merger. We share personal experiences with scams, highlight the necessity for valid information sources, and analyze economic trends affecting the market. We wrap up by celebrating...

In this episode of the Tow Business Podcast, we explore the unique challenges faced by the towing industry during the holiday season, sharing personal stories and insights. I discuss my struggles with managing health insurance for our employees amidst rising costs and the significance of providing meaningful benefits. We delve into the legislation affecting the industry, highlighting our advocacy...

  Chapters 0:25 Introduction to Tow Business Podcast 0:50 Opening Dialog 8:01 Remembering Irvin Johns 9:39 Traxero's 2024 State of Towing Report 46:57 Marketing Opportunities for Towing Businesses 1:04:53 Conclusion and Acknowledgments     **Tow Business Podcast**: Your Ultimate Source for Towing Industry Insights In this episode, titled "Show 133," co-hosts Jeff and Brad share their thoughts and...

In this episode of the Tow Business Podcast, I team up with co-host Brad to explore the challenges in the towing industry, focusing on leadership and professional growth. We discuss the importance of mentorship for aspiring leaders, the lack of initiative among some employees, and the need to foster accountability within our teams. We also cover effective communication between management and opera...

Unfortunately, there are many topics we feel need to be revisited time and time again. These are a few of those topics.   Chapters 0:24 Welcome to Tow Business Podcast 0:51 Season 18 Begins 8:24 Mountain Biking in Bentonville 8:41 Innovations in Towing Equipment 15:24 The Challenges of Starting a Towing Business 32:40 Tackling Towing Scams 34:14 The Importance of Marketing 34:23 Investing in Emplo...

I stumbled across a few towing news websites I hadn't seen before. Without surprise, the majority of stories were negative but we found one good story about a tower in Georgia. We discuss some of the tops stories we found on these Geocities era websites. Miller Industries Traxero Harbinger Marketing HAAS Alert Safety Cloud ERSCA

We talk about the greatest scandal to ever rock the towing industry and several other hot, current tow topics. Tesla Truck Crash and fire A 5 state SDMO blitz nabs 1130 violators Massachusetts truck regulation madness Mandatory, non-existent tow training in Ottawa   Thank our Show Sponsors: Miller Industries Traxero HAAS Alert Safety Cloud Harbinger Marketing  

The title says it all. We as an industry have been labeled predators. If you start peeling the layers of that onion off how can we be predators? Why are police departments calling predators to the scene of a wreck? They aren't, they are calling professionals to provide necessary services.  Thankfully The National open Commerce and Safer Highways Coalition is a group that's finally fighting back fo...

David Harbin with Harbinger Marketing joins us to discuss creating and maintaining a solid, effective marketing program for your towing company regardless of size. It's no longer a matter of giving your company a name that starts with A so you are first in the phonebook. Our customers come from different places now and digital marketing is how you reach them.   Traxero Miller Industries Harbinger...

There may be a new twist to your competition trying to get you to run a fake call at your expense. Are you thinking of adding an outside salesperson? How do you pay them and when is a new customer actually a new customer? We also have a few more problems invoices to talk about. Keep them coming to jeff@southsidewreckers.com

There's a new scam popping up among the bad players in our industry. We explain how it happens and why these dirty towers must be stopped. We also discuss the new tactics some Canadian towers are using to greatly increase their odds of being paid for recovery work as heard on episode 139 of The Towing Life Podcast. Finally, we discuss those special employees who think they are too good to be termi...

Our industry is under attack by a well-funded, well-organized group using the FTC and FMCSA to accomplish their goals. Unfortunately, it seems that most U.S. towers are still unaware. The National Open Commerce and Safer Highways Coalition needs your support! Please visit  www.nocshc.com for accurate, up-to-date information. Please consider a one-time or recurring donation so that they can represe...

Brad goes to the Florida show and Buc-ees has everything! Also, the over-the-phone Tow Scam strikes again.

ERSCA.org Training, Standard Duty Heavy Duty, EV Winching & Rigging Online & in person

We discuss some current topics going on in Towing News. If you own a Freightliner M2 make sure you listen until the end. Traxero.com Millerind.com ERSCA.org Haasalert.com https://harbingermarketing.com/