Tourpreneur
Tourpreneur Tour Business Podcast
Tourpreneur is a community of passionate tour business owners eager to improve their skills and increase their profits. Our community is passionate about helping each other. As small tour business owners, we understand it’s a lonely job, a daily grind, and easy to become a busy fool… working harder but not smarter. The Tourpreneur community helps you get advice from your peers as well as experts in the areas you need to grow your business and make it more profitable. Whether you explore our hundreds of free articles, podcasts and other resources, or join our Tourpreneur+ community, we’re here...
Where to listen?
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Episodes
The Tourpeneur Call-in Show 23.01.2024 59:58
Chris Torres kicks things off by discussing the three paths for business owners: low road (staying small), middle road (scaling up to a moderate size), and high road (scaling up to a big company), emphasizing the importance of aligning these choices with personal and business goals. Mitch Bach joins in to emphasize the significance of personal fulfillment and passion in business, while Peter Syme...
The Power of Flexibility & Values: Jen Fein on Sustainable Growth in the Travel-Tech Industry 13.11.2023 57:21
In today's episode, we have a special guest joining us - Jen Fein, the CEO and head of product at YouLi ( https://go.youli.io/ ). We'll be discussing the fascinating journey of YouLi, a platform that generates personalised travel itineraries, and how it has been transforming the travel industry. Get ready for an insightful conversation as we explore the importance of email marketing, the rise of u...
The Art of Crafting 'Awe': The Psychology of making lasting tour memories (w/ Psychologist Dacher Keltner) 03.11.2023 46:03
Psychologist Dacher Keltner is a world-renowned expert in all things emotion. He teaches at UC Berkeley, and is latest book is Awe: The New Science of Everyday Wonder and How It Can Transform Your Life . Keltner speaks with Mitch about the role of emotions like awe in travel experiences, and what we as tour operators should be thinking about in order to craft these kinds of moments on tours, wheth...
Taking Brands from the Ordinary to the Extraordinary, with Catherine Warrilow 02.10.2023 33:29
Prepare to get enlightened as we have an engaging chat with Catherine Warrilow, the former marketing powerhouse behind Days Out. Catherine brings her unique insights to the table, shedding light on the importance of authenticity in branding. We dive deep into the significance of aligning a brand with customer's needs, leveraging the power of storytelling, and the irreplaceable role of a well-knit...
IMPACT Series: "Stories can heal us": How Mercat Tours Impacts their Team & City 28.09.2023 52:27
Mitch Bach begins Tourpreneur's IMPACT series with an interview with Kat Brogan of Mercat Tours in Edinburgh, Scotland, whose mission is to "make meaningful connections" through the power of storytelling. The end of the interview encapsulates the point of this new series, so be sure to listen to the end. Our IMPACT podcasts are about how travel companies around the world answer the questions: what...
How to get more corporate bookings for your tour business (w/ Joe Martin) 25.09.2023 43:03
Mitch Bach sits down with Joe Martin to discuss corporate bookings. Joe pivoted his marketing agency to focus on getting tour operators more corporate bookings, to reduce your dependence on tourists. Tourist come and go, often only book you once, and are dependent on the changing global tourism markets. Producing private, corporate team building experiences can be a source of recurring, stable, pr...
How the Regulatory Environment is Impacting Tour Operators - with Martin Alcock 18.09.2023 46:36
Martin shares insights into the VAT (Value Added Tax) system in Europe and how it affects UK tour operators, particularly since Brexit. We learn about Tom's (Tour Operators Margin Scheme) and its role in simplifying VAT calculations for businesses operating across European countries. However, with the UK's departure from the EU, outbound travel is now zero-rated, raising concerns about potential a...
Homefans: The Rise and Rise of Sports Tourism 29.08.2023 1:02:28
In this episode we host a discussion with Daniel Alejandro Velásquez González, Founder and COO of Homefans —a sports experience marketplace—where travellers can book unique sports experiences anywhere in the world, hosted by fully-vetted local hosts.
How a Buyer/Seller Conference Can Help Grow Your Tour Business 24.08.2023 36:52
Mitch talks with Catherine Prather of the National Tour Association (NTA) about their Travel Exchange conference, and how the buyer appointments, networking sessions, and other events can help grow your tour business.
Guest Business Coach: Diversifying Your Guide Team 21.08.2023 27:59
This episode is a snippet of a Guest Coaching session, available for Tourpreneur Group Coaching members. Guest Coach Komal Darira (Women for World) will share how she built mostly female guide teams in Delhi, a city where being a tour guide is still not considered an ideal career for a woman. While her destination is specific, you'll walk away with some ideas on how, to build a truly diverse...
Better Business On Purpose: Make Money. Create Impact. Be A Force For Good. 07.08.2023 50:21
Conversation with Neil Witten on how tour operators can be highly profitable and be a force for good at the same time as having a very clear purpose. An engaging listen about how difficult and challenging doing business with a purpose is but one that when done correctly is highly rewarding. Join us for Tourpreneur Connect Seville, November 27-30, 2023 https://tourpreneur.com/connect/ For tho...
What Makes a Great Tour Guide 17.07.2023 1:01:09
In this far-ranging conversation, Mitch and Claire Bown — two tour guide trainers — dive into the state of tour guiding today, and the skills that make a guided experience truly powerful. Find out more about Claire - https://thinkingmuseum.com/speaking/ Join us for Tourpreneur Connect Seville, November 27-30, 2023 https://tourpreneur.com/connect/
The Power of Cultural Context in Travel Experiences 04.07.2023 32:23
On this episode of our entrepreneur series with Kelly Lewis, we hear from Stephanie Flor, founder of a luxury travel company that focuses on providing a unique travel experience through a beauty lens. Join us for Tourpreneur Connect Seville, November 27-30, 2023 https://tourpreneur.com/connect/ Sponsored by https://tripadmit.com/tap-to-tip/ TripAdmit’s powerful digital tipping solution that doesn’...
Tourpreneur Roundup 29th June 2023 29.06.2023 42:53
In this roundup, Mitch, Chris, Pete and Nikki are joined by our multi-day podcast host Mat Newton! Today we talk about Mat's Podcast, the importance of owning your own marketing accounts, Pete at the Travel Tech Conference and news on our venue for Tourpreneur Connect! Join us for Tourpreneur Connect Seville, November 27-30, 2023 https://tourpreneur.com/connect/ Sponsored by https://tripadmit.com...
Tourpreneur Roundup 15 June 2023 15.06.2023 26:12
In this roundup, Mitch, Chris, Pete and Nikki chat about the sale of Rezdy, the growth of content creators in our community and the opportunity this can bring to operators, the power of long-form video in marketing and much much more! Sponsored by https://tripadmit.com/tap-to-tip/ TripAdmit’s powerful digital tipping solution that doesn’t require an app or any additional hardware, enable guests to...
The Power of Consumer Generated Content to Boost your Bookings 12.06.2023 9:38
By encouraging user generated content, operators can not only gather valuable feedback and insights from their customers, but also use it to showcase their offerings, attract new visitors and increase bookings. Tourpreneur's own Chris Torres provides some insights into why you must implement this now to grow your bookings in future. Sponsored by https://tripadmit.com/tap-to-tip/
Tourpreneur Roundup 8th June 2023 08.06.2023 37:31
In this roundup, Mitch, Chris and Nikki chat about the launch of our new Multi-Day podcast, hosted by Mat Newton, changes to how Facebook will track your data as they phase out cookie tracking, Google AI Search, GYG new round of funding and more.
The Art of Crafting a Transformative Experience 05.06.2023 1:07:42
On this episode of Tourpreneur, guest James Wallman shares his insights on designing unforgettable experiences, the shift from materialism to experientialism, and the importance of transformational experiences for happiness. He also shares his thoughts on the future of experientialism and the role of the organization in transforming the quality of life in the 21st century. Join us for Tourpreneur...
The Tourpreneur Roundup: 24th May '23 25.05.2023 21:50
In this roundup, Mitch, Chris, Pete and Nikki chat about our Huddle in Puerto Rico, content creators, our Scottish meet-up and Huddle, announcing our 100 person event CONNECT in Seville and what the future holds for Tourpreneur. Join us for Tourpreneur Connect Seville, November 27-30, 2023 https://tourpreneur.com/connect/
[Women] Travel Entrepreneurs: Moving Past Uncertainty to Build a Strong Business 22.05.2023 36:34
On this episode of [Women] Travel Entrepreneurs, we delve into the multi-day business with Justa Alujiangana, who shares her journey of starting a business in Tanzania. With over a decade of experience in the industry, she talks about the challenges she faced and the lessons she learned along the way. Justa and Kelly discuss the importance of understanding your clients' needs, creating experiences...
How the Concept of “Play” Can Improve Your Tours 11.05.2023 48:56
On this episode of Tourpreneur, we delve into the world of play and its importance in creating fulfilling and engaging travel experiences. Our guest expert—Samantha Hardcastle from The Storied Experience—discusses the various types of play and how they can be incorporated into your tours. We explore the demand for more interactive and creative experiences while learning how play promotes continu...
Using Brain Science to Craft Immersive Tours w/ Paul Zak 26.04.2023 54:35
Mitch Bach talks with neuroscientist Paul Zak about his latest book "Immersion", and how the brain principles he's discovered can help tour operators create more engaging tours. Read Immersion here . View video + show notes on the Tourpreneur website As always, Tourpreneur+ members get accesss to bonus content, including a course on designing more immerive tours. Guest Bio Paul J. Zak is a profess...
How will AI Impact Tourism and Tour Operators? 20.04.2023 50:47
Peter Syme chats with Terry Jones, Founder of Travelocity and Founding Chairman of Kayak, who is currently building again in the AI travel space. AI will impact every single tour operator but not all will be impacted in the same way. "AIs are “learning” systems. They grow and improve with each interaction. You will be left behind if your competitors adopt and you do not!
What Tour Operators Can Learn from Content Creators 14.04.2023 21:21
Join Nikki Padilla Rivera as she speaks with Amanda Walkins, ( Wanderful , TMA ) who shares her insights on how to bridge the gap between tour operators and content creators to foster more effective partnerships. Nikki and Amanda also discuss their experiences attending the Women in Travel Summit and how it provides a valuable opportunity for tour operators to connect with content creators. They s...
New TP Series Reboot: [Women] Travel Entrepreneurs 12.04.2023 7:40
Nikki Padilla Rivera chats with Kelly Lewis, founder of Damesly and host of the rebooted '[Women] Travel Entrepreneurs' series. In this teaser, Kelly talks about the intention behind the series and her vision for showcasing the diverse experiences of women who are building businesses in the travel industry. The stories will be valuable listening for anyone looking to start or grow a business in th...
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