Gerry Scullion
This is HCD: Human-Centred Design, UX & Service Design
Practical conversations about human-centred design, service design, and UX for designers who want to do meaningful work inside real organisations. Gerry Scullion talks with leading practitioners, design leaders, and strategists about what actually works: building design maturity, getting buy-in from leadership, running better research, improving customer experience, and growing design teams that deliver lasting impact. With over 1 million downloads worldwide, This is HCD is the go-to podcast for UX designers, service designers, UX researchers, product managers, and anyone working to embed desi...
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Episodes
Rohan Walsh 'Making and breaking into UX & Service Design' 07.02.2023 29:58
We are building an independent global network of people doing human-centred work. Create an account, join our newsletter, learn, listen, connect and network - for free → https://www.thisishcd.com/signup ________________________ The Getting Started in Design podcasts are created for people looking to break into Design. We shine a light on that transitionary period between education and employment a...
Amy Hupe ‘Design System Evolution’ 01.02.2023 47:05
We are building an independent global network of people doing human-centred work. Create an account, join our newsletter, learn, listen, connect and network - for free → https://www.thisishcd.com/signup ________________________ I caught up with Amy Hupe, a content designer and design system consultant based in the UK. In this conversation we drill into what a Design System is and is not, and talk...
Dr. Melvin Vopson 'The environmental weight of data' 17.01.2023 1:05:31
We are building an independent global network of people doing human-centred work. Create an account, join our newsletter, learn, listen, connect and network - for free → https://www.thisishcd.com/signup ________________________ Dr Melvin Vopson is a truly fascinating character and deep thinker. A physicist, he is the proposer of the mass-energy-information equivalence principle, has identified a t...
Karel Vredenburg 'The evolution of Design at IBM plus the Future of Design education' 16.01.2023 45:09
We are building an independent global network of people doing human-centred work. Create an account, join our newsletter, learn, listen, connect and network - for free → https://www.thisishcd.com/signup ________________________ I caught up with Karel Vredenburg, Karel is currently IBM Global Vice President, Client Insights and Research and responsible for leading the company’s global team of resea...
Sarah Kearns 'Life as a nurse in Ireland - A peek behind the curtain' 06.01.2023 42:02
We are building an independent global network of people doing human-centred work. Create an account, join our newsletter, learn, listen, connect and network - for free → https://www.thisishcd.com/signup ________________________ I caught up with Sarah Kearns, a nurse from Dublin, Ireland. Myself and Sarah connected through a mutual desire to create a service to reward the incredible nurses, alongsi...
Jo Szczepanska 'Is it time to refresh, repair or retire your personas?' 20.12.2022 39:32
We are building an independent global network of people doing human-centred work. Create an account, join our newsletter, learn, listen, connect and network - for free → https://www.thisishcd.com/signup ________________________ I caught up with Jo Szczepanska - a phenomenal design talent based out of Melbourne, Australia. Jo sent me an article that they wrote a while ago about persona’s, and it wa...
John Booth 'Data centers: Data theatre and the tsunami of frivolous data' 14.12.2022 1:07:41
We are building an independent global network of people doing human-centred work. Create an account, join our newsletter, learn, listen, connect and network - for free → https://www.thisishcd.com/signup ________________________ John Booth is a well-known figure in EU data centre circles, primarily for his role as reviewer for the EU Code of Conduct for Data Centres and his work with the Certified...
Royce Wong 'Scaling Design at Big Commerce & Building the future of asynchronous collaboration' 12.12.2022 35:11
We are building an independent global network of people doing human-centred work. Create an account, join our newsletter, learn, listen, connect and network - for free → https://www.thisishcd.com/signup ________________________ I caught up Royce Wong, Co-Founder and CEO of InOrbit and Global Director - Product Design at BigCommerce. Royce is based out of Sydney, Australia and in this conversation...
Amy Bucher 'Applying behavioural science within the healthcare realm' 08.12.2022 34:29
We are building an independent global network of people doing human-centred work. Create an account, join our newsletter, learn, listen, connect and network - for free → https://www.thisishcd.com/signup ________________________ I caught up with great friend of the podcast, Amy Bucher. Amy is author of Engaged on Rosenfeld Media and we chat about her role of CBO (chief behavioural officer) at Lirio...
Helana Darwin 'The Dark Side of Gender Inequality within Academia' 07.12.2022 28:33
We are building an independent global network of people doing human-centred work. Create an account, join our newsletter, learn, listen, connect and network - for free → https://www.thisishcd.com/signup ________________________ In this episode I speak with Dr Helena Darwin, a UX Researcher based in New York City. Helana has a doctorate in Sociology and is the author of the book ‘Redoing Gender: Ho...
Kelly O'Dowd 'They want you to have so many skills for an entry level job' 06.12.2022 31:48
We are building an independent global network of people doing human-centred work. Create an account, join our newsletter, learn, listen, connect and network - for free → https://www.thisishcd.com/signup ________________________ In this episode I chat with Kelly O Dowd, a recently graduate from NCAD in Ireland. We chat about what the experience was like leaving University, her search for jobs, and...
Mansi Gupta 'Design for Women' 02.12.2022 30:47
We are building an independent global network of people doing human-centred work. Create an account, join our newsletter, learn, listen, connect and network - for free → https://www.thisishcd.com/signup ________________________ I caught up Mansi Gupta, founder of Unconform. Mansi is a designer, researcher and is working to increase the dialogue regarding the intersection of women and design. She’s...
Scott Jenson 'From Apple, Symbian to Google - Exploring the World of Free and Open Source Software (FOSS)' 29.11.2022 32:33
We are building an independent global network of people doing human-centred work. Create an account, join our newsletter, learn, listen, connect and network - for free → https://www.thisishcd.com/signup ________________________ I caught up Scott Jenson recently - Scott refers to himself as a battle scarred veteran of the software industry. He has been doing user interface design and strategic pla...
John Collins 'The business of value-led content marketing at Intercom & beyond' 25.11.2022 42:45
We are building an independent global network of people doing human-centred work. Create an account, join our newsletter, learn, listen, connect and network - for free → https://www.thisishcd.com/signup ________________________ I recently caught up for coffee with John Collins, also based in Dublin, and the former Director of Content for Intercom and now an independent consultant working in conten...
Marzia Aricò 'Service Measurement; Connecting (and measuring) the dots between zoom levels' 18.11.2022 29:00
We are building an independent global network of people doing human-centred work. Create an account, join our newsletter, learn, listen, connect and network - for free → https://www.thisishcd.com/signup ________________________ In this episode I chat with Marzia Aricò, Design Director at Livework in London, and based in the stunning city of Rotterdam. We chat about service measurement - and some o...
Felisha Araniti 'Let's talk about neurodiversity within Design' 17.11.2022 36:16
We are building an independent global network of people doing human-centred work. Create an account, join our newsletter, learn, listen, connect and network - for free → https://www.thisishcd.com/signup ________________________ The episode you are about to hear is with Felisha Araniti, from SCAD University in Savannah. Felisha connected with me several years ago when we ran the first Doing Design...
Mark Geary 'The Maker and The Mindset of a Master Songwriter - exploring the songwriting process' 04.11.2022 36:50
We are building an independent global network of people doing human-centred work. Create an account, join our newsletter, learn, listen, connect and network - for free → https://www.thisishcd.com/signup ________________________ In this conversation we talk about the remarkable journey Mark has been on over the last 2-decades that has seen him play all over the world. Mark doesn’t play music to be...
Pat and Nuala Geoghegan 'Aluminum mining: jobs and death in rural Ireland' 03.11.2022 45:33
We are building an independent global network of people doing human-centred work. Create an account, join our newsletter, learn, listen, connect and network - for free → https://www.thisishcd.com/signup ________________________ Aluminum is a critical material for digital. Since 1970, there has been 559% increase in its mining. A typical smartphone can be 14% aluminum, while a up to 50% of a laptop...
Lydia Hooper 'Walking the talk of HCD Principles' 25.10.2022 37:17
We are building an independent global network of people doing human-centred work. Create an account, join our newsletter, learn, listen, connect and network - for free → https://www.thisishcd.com/signup ________________________ In this episode I speak with Lydia Hooper, a humanity centred designer based in Colorado, US. We connected recently off the back of my stakeholder mapping essentials course...
Design at scale with Peter Löfgren (Head of Design at Service NSW Australia) 17.10.2022 42:20
We are building an independent global network of people doing human-centred work. Create an account, join our newsletter, learn, listen, connect and network - for free → https://www.thisishcd.com/signup ________________________ In this episode I speak with Peter Lofgren, Head of Design for Service NSW in Australia. We chat about Design at Scale, what this means, and how Peter has approached his wo...
Ricardo Martins 'The challenges and complexity of implementation and delivery of Human Centered and Service Design projects' 10.10.2022 47:28
We are building an independent global network of people doing human-centred work. Create an account, join our newsletter, learn, listen, connect and network - for free → https://www.thisishcd.com/signup ________________________ Hello and welcome to Bringing Design Closer. Our goal is to have conversations that inspire and to help move the dial forward for organisations to become more human-centred...
Thea Kleinmagd of Fairphone 'Designing a smartphone that lasts' 06.10.2022 39:35
We are building an independent global network of people doing human-centred work. Create an account, join our newsletter, learn, listen, connect and network - for free → https://www.thisishcd.com/signup ________________________ Thea Kleinmagd is a Circular Material Chains Innovator at Fairphone. When you are buying your next smartphone, please consider Fairphone. They make excellent, modular and r...
Marc Fonteijn 'Why Service Design is not the answer to all of our problems' 07.09.2022 37:16
We are building an independent global network of people doing human-centred work. Create an account, join our newsletter, learn, listen, connect and network - for free → https://www.thisishcd.com/signup ________________________ Hello and welcome to Bringing Design Closer. Our goal is to have conversations that inspire and to help move the dial forward for organisations to become more human-centred...
June Holley 'Building meaningful, lasting and impactful connections through purpose-led network weaving' 29.08.2022 36:43
We are building an independent global network of people doing human-centred work. Create an account, join our newsletter, learn, listen, connect and network - for free → https://www.thisishcd.com/signup ________________________ In this episode I speak with June Holley, from NetworkWeaver.com - June is at the forefront of thought-leadership when it comes to community building and we speak about all...
Dr Josh Lepawsky 'Pernicious myth of digital-as-ethereal' 17.08.2022 1:00:28
We are building an independent global network of people doing human-centred work. Create an account, join our newsletter, learn, listen, connect and network - for free → https://www.thisishcd.com/signup ________________________ Dr. Josh Lepawsky is fascinated by connections between geography, technological systems, and their discards. He researches waste from the manufacturing of electronics to it...
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