Gerry Scullion

This is HCD: Human-Centred Design, UX & Service Design

Arts EN ↓ 339 episodes

Practical conversations about human-centred design, service design, and UX for designers who want to do meaningful work inside real organisations. Gerry Scullion talks with leading practitioners, design leaders, and strategists about what actually works: building design maturity, getting buy-in from leadership, running better research, improving customer experience, and growing design teams that deliver lasting impact. With over 1 million downloads worldwide, This is HCD is the go-to podcast for UX designers, service designers, UX researchers, product managers, and anyone working to embed desi...

Author

Gerry Scullion

Category

Arts

Podcast website

www.thisishcd.com

Latest episode

May 20, 2026

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Episodes

Diarmuid Gavin 'Digging into the world of Garden Design and what Service Design can learn from it' 24.07.2025

We are building an independent global network of people doing human-centred work. Create an account, join our newsletter, learn, listen, connect and network - for free → https://www.thisishcd.com/signup ________________________ In this episode, I speak with Irish garden designer and tv personality - Diarmuid Gavin. He has presented gardens at the Chelsea Flower Show on nine occasions from 1995 to...

Rooted in Innovation: The Future of Farming with Darragh McCullough from RTE's Ear to the Ground and Founder of Elmgrove Farm 11.07.2025

We are building an independent global network of people doing human-centred work. Create an account, join our newsletter, learn, listen, connect and network - for free → https://www.thisishcd.com/signup ________________________ What started as a flower farm has evolved into a thriving community experience with pizza, peonies, and pick-your-own eggs. Together, they explore the deep thinking, sustai...

Facilitate Like a Pro: Why Designers Must Step Up with Adam B. Cochrane 27.06.2025

We are building an independent global network of people doing human-centred work. Create an account, join our newsletter, learn, listen, connect and network - for free → https://www.thisishcd.com/signup ________________________ In this episode of This is HCD, Gerry Scullion speaks with Adam B. Cochrane, an experienced design leader currently at Staffbase in Berlin. Together, they explore the often...

Shape of Play: Insights from Mattel's Global Research Study with MADO's Jaclyn Suzuki 18.06.2025

We are building an independent global network of people doing human-centred work. Create an account, join our newsletter, learn, listen, connect and network - for free → https://www.thisishcd.com/signup ________________________ In this episode of This is HCD, Gerry Scullion is joined by Jaclyn Suzuki, co-founder of MADO and former creative director at Ziba, to explore the findings from a groundbre...

Why We Made Our Design Community Invite-Only (and Why That Matters) 17.06.2025

We are building an independent global network of people doing human-centred work. Create an account, join our newsletter, learn, listen, connect and network - for free → https://www.thisishcd.com/signup ________________________ In this solo episode, Gerry shares a heartfelt update on the This is HCD community and why it has evolved into an application-only model. Learn what makes this space radica...

Experience the Power of Liminal Coaching with Mike Parker 02.06.2025

We are building an independent global network of people doing human-centred work. Create an account, join our newsletter, learn, listen, connect and network - for free → https://www.thisishcd.com/signup ________________________ In this episode of This is HCD , I speak with Mike Parker about Liminal Coaching — a practice grounded in cognitive science that uses intentional daydreaming to help people...

Rethinking Professionalism: Unleashing Authenticity in the Workplace with Myriam Hadnes 23.05.2025

We are building an independent global network of people doing human-centred work. Create an account, join our newsletter, learn, listen, connect and network - for free → https://www.thisishcd.com/signup ________________________ Dive into a discussion about the transformative journey of letting go of conventional professionalism to embrace authenticity and human connection. 🌀 ⏰ Key Takeaways: Let...

Unlocking the Power of Introversion in Leadership & Workplaces with Tim Yeo 15.05.2025

We are building an independent global network of people doing human-centred work. Create an account, join our newsletter, learn, listen, connect and network - for free → https://www.thisishcd.com/signup ________________________ 🎙️ Dive into an insightful episode with Gerry Scullion as he discusses leadership, introversion, and the invisible emotional toll of workplace dynamics with Tim Yeo, the au...

Designing Through the Storm: Architecture, Activism & Audio Histories with Lee Moreau 08.05.2025

We are building an independent global network of people doing human-centred work. Create an account, join our newsletter, learn, listen, connect and network - for free → https://www.thisishcd.com/signup ________________________ In this unfiltered and deeply reflective episode, Gerry Scullion speaks with Lee Moreau – architect, educator, and founder of Other Tomorrows – about the state of design am...

Marc Stickdorn 🌟 Unlocking Service Design in 2025 for all: Insights from the Experts! 23.04.2025

We are building an independent global network of people doing human-centred work. Create an account, join our newsletter, learn, listen, connect and network - for free → https://www.thisishcd.com/signup ________________________ Marc Stickdorn is back! He literally helped write the book on service design – and in this episode, we’re getting real about why alignment STILL isn’t working in organisati...

Exploring Life-Centered Design: Insights for Sustainable Transformation with Steve Baty, and Martin Tomitsch 07.04.2025

We are building an independent global network of people doing human-centred work. Create an account, join our newsletter, learn, listen, connect and network - for free → https://www.thisishcd.com/signup ________________________ Discover the evolution of design with experts Gerry Scullion, Steve Baty, and Martin Tomitsch as they discuss the shift from Human-Centered Design to Life-Centered Design....

Unlearning Ableism: How to Foster Genuine Disability Inclusion with Jamie Shields 02.04.2025

We are building an independent global network of people doing human-centred work. Create an account, join our newsletter, learn, listen, connect and network - for free → https://www.thisishcd.com/signup ________________________ Join Gerry Scullion in this engaging episode of 'This is HCD' as he converses with Jamie Shields, co-founder of Disabled by Society, a business dedicated to revolutionising...

Empathy, Neurodivergence, and Holistic Support: A Conversation with Occupational Therapist Suzanne Hanway 25.03.2025

We are building an independent global network of people doing human-centred work. Create an account, join our newsletter, learn, listen, connect and network - for free → https://www.thisishcd.com/signup ________________________ ________________________ BRING THIS IS HCD INTO YOUR ORGANISATION → Train my organisation https://www.thisishcd.com/training → Video Courses https://www.thisishcd.com/cours...

Unlocking the Science of Bravery: Elevate Your Leadership Skills! 24.03.2025

We are building an independent global network of people doing human-centred work. Create an account, join our newsletter, learn, listen, connect and network - for free → https://www.thisishcd.com/signup ________________________ 🎙 Welcome to our podcast featuring Jill Schulman, a leadership expert and ex-Marine, as we dive deep into the Science of Bravery! Discover how bravery goes beyond fearless...

The UX Process is Broken – Here’s How to Fix It with Tanuj Shah 🎨 18.03.2025

We are building an independent global network of people doing human-centred work. Create an account, join our newsletter, learn, listen, connect and network - for free → https://www.thisishcd.com/signup ________________________ Join us for an exciting episode as we dive into the world of UX design with Tanuj Shah, the visionary founder of Build UX. 🌟 Learn how this groundbreaking platform is tran...

The Realities of Design Leadership with Marzia Aricò 06.03.2025

We are building an independent global network of people doing human-centred work. Create an account, join our newsletter, learn, listen, connect and network - for free → https://www.thisishcd.com/signup ________________________ In this episode of This is HCD, Gerry Scullion sits down with Marzia Aricò to explore the raw, unfiltered realities of design leadership. From navigating failed ventures an...

Escaping the Screen: Rethinking Work, Attention, and Human Connection with Joff Outlaw and Brad Marshall 22.02.2025

We are building an independent global network of people doing human-centred work. Create an account, join our newsletter, learn, listen, connect and network - for free → https://www.thisishcd.com/signup ________________________ In this episode, I sit down with Joff Outlaw and Brad Marshall , co-authors of Busy Idiots , to explore the modern obsession with busyness and the digital distractions that...

Designing the Future of Mental Health: Tracy DeLuca on Psychedelics, Creativity, and Innovation 11.02.2025

We are building an independent global network of people doing human-centred work. Create an account, join our newsletter, learn, listen, connect and network - for free → https://www.thisishcd.com/signup ________________________ In this episode, Tracy DeLuca discusses how design and psychedelics can transform mental health care and education. She shares her journey from advertising to design and hi...

Exploring Identity Through Design with Lesley-Ann Noel 03.02.2025

We are building an independent global network of people doing human-centred work. Create an account, join our newsletter, learn, listen, connect and network - for free → https://www.thisishcd.com/signup ________________________ ________________________ BRING THIS IS HCD INTO YOUR ORGANISATION → Train my organisation https://www.thisishcd.com/training → Video Courses https://www.thisishcd.com/cours...

Designing for Equity: Reimagining Food Systems with Lucy Flores 29.01.2025

We are building an independent global network of people doing human-centred work. Create an account, join our newsletter, learn, listen, connect and network - for free → https://www.thisishcd.com/signup ________________________ In this episode of This is HCD , Gerry Scullion sits down with Lucy Flores, a seasoned design strategist with a passion for advancing equity in the food system. Together, t...

Designing for Trust in Public Health with Victor Udoewa 09.12.2024

We are building an independent global network of people doing human-centred work. Create an account, join our newsletter, learn, listen, connect and network - for free → https://www.thisishcd.com/signup ________________________ In this conversation, Victor Udoewa shares his journey as a service designer at the CDC, discussing the importance of human-centered design in public health, the challenges...

Designing Resilience in Humanitarian Aid with Jocelyn Wyatt 03.12.2024

We are building an independent global network of people doing human-centred work. Create an account, join our newsletter, learn, listen, connect and network - for free → https://www.thisishcd.com/signup ________________________ In this episode, Gerry Scullion speaks with Jocelyn Wyatt, CEO of Alight and former CEO of IDEO.org, about designing resilience in humanitarian aid. They explore Jocelyn’s...

Designing Workplaces & Companies with Alicia Grimes 26.11.2024

We are building an independent global network of people doing human-centred work. Create an account, join our newsletter, learn, listen, connect and network - for free → https://www.thisishcd.com/signup ________________________ Gerry Scullion speaks with Alicia Grimes, co-founder of The Future Kind , a UK-based culture consultancy that focuses on designing “company operating systems” to align stra...

From Music to Medicine: Avril Copeland's Journey of Passion and Innovation 30.10.2024

We are building an independent global network of people doing human-centred work. Create an account, join our newsletter, learn, listen, connect and network - for free → https://www.thisishcd.com/signup ________________________ In this insightful episode, Avril Copeland discusses her unique career path, moving from Dublin to Nashville and transitioning from the music industry to the fields of phys...

Turning Conflict into Opportunity: Emma Lynch 23.10.2024

We are building an independent global network of people doing human-centred work. Create an account, join our newsletter, learn, listen, connect and network - for free → https://www.thisishcd.com/signup ________________________ In this episode, Emma Lynch shares her journey from academia to the pharmaceutical industry, highlighting the importance of effective communication and personal growth. She...

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