Gerry Scullion

This is HCD: Human-Centred Design, UX & Service Design

Arts EN ↓ 339 episodes

Practical conversations about human-centred design, service design, and UX for designers who want to do meaningful work inside real organisations. Gerry Scullion talks with leading practitioners, design leaders, and strategists about what actually works: building design maturity, getting buy-in from leadership, running better research, improving customer experience, and growing design teams that deliver lasting impact. With over 1 million downloads worldwide, This is HCD is the go-to podcast for UX designers, service designers, UX researchers, product managers, and anyone working to embed desi...

Author

Gerry Scullion

Episodes

Dana Chisnell 'Design for all: Using Design to improve outcomes between the US Government and its citizens' 24.09.2019 31:31

We are building an independent global network of people doing human-centred work. Create an account, join our newsletter, learn, listen, connect and network - for free → https://www.thisishcd.com/signup ________________________ Hello, welcome to Bringing Design Closer. My name is Gerry Scullion and I’m a service design practitioner and trainer based in Dublin City, Ireland. In this episode, I cau...

Aiden McGale 'Advice on landing your first design job' 12.09.2019 25:15

We are building an independent global network of people doing human-centred work. Create an account, join our newsletter, learn, listen, connect and network - for free → https://www.thisishcd.com/signup ________________________ On the show today, we have Aiden McGale, one of Ireland’s leading Design talent recruiters, and founder of DesignTalent.ie – a job board that connects talent directly to bu...

Kim Goodwin 'Decision Systems and their role in enabling human centeredness to occur within organisations' 03.09.2019 34:52

Ariel Waldman 'Hacking Science for Collaboration' 22.08.2019 38:37

We are building an independent global network of people doing human-centred work. Create an account, join our newsletter, learn, listen, connect and network - for free → https://www.thisishcd.com/signup ________________________ Hello, and welcome to Power of Ten. A podcast about design operating at many levels, from thoughtful detail, through to organisational transformation, to the changes in soc...

Talking Shop - The HCD Network Community Updates 20.08.2019 19:35

We are building an independent global network of people doing human-centred work. Create an account, join our newsletter, learn, listen, connect and network - for free → https://www.thisishcd.com/signup ________________________ In this episode, Gerry Scullion and Andy Polaine chat about new and exciting updates on our podcasts, as well as sharing some big news for 2020! Creators & Guests Gerry...

Eva PenzeyMoog 'Designing against domestic violence' 31.07.2019 29:40

We are building an independent global network of people doing human-centred work. Create an account, join our newsletter, learn, listen, connect and network - for free → https://www.thisishcd.com/signup ________________________ Eva Penzeymoog is joining me on the show today. Eva is a lead designer for Eight-Light and is based in the windy city, Chicago. One of my favourite cities. We connected r...

Gretchen Anderson - 'Mastering Collaboration' 24.07.2019 42:41

We are building an independent global network of people doing human-centred work. Create an account, join our newsletter, learn, listen, connect and network - for free → https://www.thisishcd.com/signup ________________________ Welcome to Power of Ten, a podcast about design operating at many levels, from thoughtful detail through organisational transformation, to the changes in society and the wo...

Derek Horn 'Undesigned world' 16.07.2019 23:33

We are building an independent global network of people doing human-centred work. Create an account, join our newsletter, learn, listen, connect and network - for free → https://www.thisishcd.com/signup ________________________ Hello, and welcome to another episode of This is HCD. I’m your host Chi Ryan and in this episode, I’m speaking to Derek Horn, a designer at Bedwood and Co., a New York-bas...

Phil Laufenberg 'Unpicking Henry Ford’s ‘A faster horse’ quote' 03.07.2019 26:52

We are building an independent global network of people doing human-centred work. Create an account, join our newsletter, learn, listen, connect and network - for free → https://www.thisishcd.com/signup ________________________ Today, I’m here with Phil Laufenberg, he’s the CEO at Practera, an education software company in Sydney, Australia. We’re discussing a quote that has been touted around in...

Leah Buley & Aarron Walter – 'InVision's Design Maturity Model' 19.06.2019 51:51

We are building an independent global network of people doing human-centred work. Create an account, join our newsletter, learn, listen, connect and network - for free → https://www.thisishcd.com/signup ________________________ Hello, and welcome to Power of Ten, a podcast about designing and operating at many levels, from thoughtful detail through to organisational transformation, to the changes...

Jack Wilkinson & Phil Balagtas 'A Primer for Designing a Speculative Future' 04.06.2019 32:27

We are building an independent global network of people doing human-centred work. Create an account, join our newsletter, learn, listen, connect and network - for free → https://www.thisishcd.com/signup ________________________ Hello, and welcome to another episode of This is HCD. I’m your host Chi Ryan and in this episode, I’m speaking to Phil Balagtas and Jack Wilkinson from speculative futures...

Anne Galloway 'Speculative Design and Glass Slaughterhouses' 31.05.2019 35:16

We are building an independent global network of people doing human-centred work. Create an account, join our newsletter, learn, listen, connect and network - for free → https://www.thisishcd.com/signup ________________________ In this episode Andy speaks with Dr. Anne Galloway about speculative design, living with sheep, and how designers might re-consider their place in the world. Assoc. Prof. D...

Majid Iqbal 'Thinking in Services' 28.05.2019 35:18

We are building an independent global network of people doing human-centred work. Create an account, join our newsletter, learn, listen, connect and network - for free → https://www.thisishcd.com/signup ________________________ In this episode, we really focus on what a service is and what a service is not. Now, it might seem like a simple question, but the answer is not straight forward, as we d...

Georgie Smallwood 'N26 - Building the financial foundations of the future of neo-banking' 21.05.2019 30:22

We are building an independent global network of people doing human-centred work. Create an account, join our newsletter, learn, listen, connect and network - for free → https://www.thisishcd.com/signup ________________________ Hello, my name is Gerry Scullion and welcome to Bringing Design Closer, which is part of the This is HCD Network. I’m a service design practitioner and trainer based in Du...

Jason Prowd 'Unpacking product metrics' 14.05.2019 21:50

We are building an independent global network of people doing human-centred work. Create an account, join our newsletter, learn, listen, connect and network - for free → https://www.thisishcd.com/signup ________________________ Adrienne: Hello, and welcome to Prod Pod. We’re a part of This is HCD. We’re bringing all human-centred practitioners real and honest conversations about product manageme...

Roman Pichler 'Exploring product strategy success factors through a Design lens' 07.05.2019 23:43

We are building an independent global network of people doing human-centred work. Create an account, join our newsletter, learn, listen, connect and network - for free → https://www.thisishcd.com/signup ________________________ Hello, my name is Gerry Scullion and welcome to Bringing Design Closer, which is part of the This is HCD Network. I’m a service design practitioner and trainer based in Du...

Doug Powell 'Building a global Design capability and mindset at IBM' 30.04.2019 27:55

We are building an independent global network of people doing human-centred work. Create an account, join our newsletter, learn, listen, connect and network - for free → https://www.thisishcd.com/signup ________________________ Hello, my name is Gerry Scullion and welcome to Bringing Design Closer, which is part of This is HCD. I’m a service design practitioner and trainer based in Dublin City, I...

Aaron Dignan 'Brave New Work' 23.04.2019 28:10

We are building an independent global network of people doing human-centred work. Create an account, join our newsletter, learn, listen, connect and network - for free → https://www.thisishcd.com/signup ________________________ You can find Aaron Dignan on Twitter as @aarondignan and at The Ready. You can find notes and links from his excellent book on the Brave New Work website. Aaron also wrote...

Kate Dawson 'Redesigning how we educate and communicate sexual education' 16.04.2019 27:08

We are building an independent global network of people doing human-centred work. Create an account, join our newsletter, learn, listen, connect and network - for free → https://www.thisishcd.com/signup ________________________ Hello, and welcome to Brining Design Closer. My name is Gerry Scullion and I’m a service design practitioner based in Dublin City, Ireland. Today, I caught up with Kate D...

Aleth Gueguen 'Looking at Design through a GDPR lens' 09.04.2019 29:28

We are building an independent global network of people doing human-centred work. Create an account, join our newsletter, learn, listen, connect and network - for free → https://www.thisishcd.com/signup ________________________ Hello, and welcome to Bringing Design Closer. My name is Gerry Scullion and I’m a service design practitioner based in Dublin City, Ireland. Today, I caught up with Aleth...

André Schaminée 'Designing with and within public organisations' 02.04.2019 29:07

We are building an independent global network of people doing human-centred work. Create an account, join our newsletter, learn, listen, connect and network - for free → https://www.thisishcd.com/signup ________________________ A very warm welcome to the very first episode of Bringing Design Closer. It’s a podcast dedicated in exploring the tactical and strategic things that work in enabling a de...

Jo-Anne Bichard 'What the Anthropologist sees: Public toilets as cultural spaces' 26.03.2019 29:30

We are building an independent global network of people doing human-centred work. Create an account, join our newsletter, learn, listen, connect and network - for free → https://www.thisishcd.com/signup ________________________ Hello, and welcome to Ethno Pod on This is HCD. My name is John Curran and I’m your guest host. I’m a business anthropologist, executive coach, and CEO of JC and Associat...

Nick Coster 'Unpacking NPS' 19.03.2019 27:38

We are building an independent global network of people doing human-centred work. Create an account, join our newsletter, learn, listen, connect and network - for free → https://www.thisishcd.com/signup ________________________ Hello, and welcome to Prod Pod. We’re a part of This is HCD. We’re bringing all human-centred practitioners real and honest conversations about product management. My na...

Jeff Gothelf 'The cannonball effect' 12.03.2019 48:00

We are building an independent global network of people doing human-centred work. Create an account, join our newsletter, learn, listen, connect and network - for free → https://www.thisishcd.com/signup ________________________ Hello, and welcome to Power of Ten on This is HCD. My name is Andy Polaine. I’m a designer, educator, and writer, and currently group director of Client Evolution at Fjord....

Matiu Bush 'Life, Death, and Using Design in Health and Aged Care' 26.02.2019 35:47

We are building an independent global network of people doing human-centred work. Create an account, join our newsletter, learn, listen, connect and network - for free → https://www.thisishcd.com/signup ________________________ Hello, and welcome to another episode of This is HCD. I’m your host Chi Ryan and get ready for an exciting episode because today I’m speaking to Australian designer and nu...