TheOutlier Podcast

In this episode, we sit down with Eric Givens, Senior Vice President of Research and Development at Arizona Financial Credit Union. Eric shares his 17-year journey from the front lines of the 2008 financial crisis to leading the charge in credit union innovation. We dive deep into the strategic implementation of Buy Now, Pay Later (BNPL), the reality of integrating AI in financial services, and wh...

In this episode of The Outlier Podcast, host Anurag Mukherjee interviews Arindam, Chief Risk Officer (CRO) of Bank OZK (Nasdaq: OZK). This technical discussion explores the intersection of risk management strategy, AI data infrastructure, and banking leadership. Arindam provides a framework for shifting risk management from a defensive hurdle to a strategic growth engine. He introduces the concept...

This was a fantastic conversation with Steve Greig, Chief Marketing Officer at Redwood Credit Union. Steve brings a fascinating perspective to the credit union movement, having transitioned from global powerhouses like Kellogg’s, Heineken, and Visa, as well as the fast-paced world of Fintech (Varo).In this episode, we dive deep into how a brand maintains hyper-local relevance in a diverse market l...

The End of "Vaporware" AI: How credit unions are moving past the hype to scale AI in fraud detection, HR job descriptions, and automated underwriting. Lending at the Speed of Light: Why manual approvals are a relic of the past and how automation (via Zest AI and Blend) is now a requirement for survival. The Culture of Innovation: How to "activate" a workforce to embrace AI inst...

Join us for an inspiring conversation with Roger Ballard, CEO of Nuvision Credit Union, as he shares his remarkable 30+ year journey in the credit union industry—from starting as a computer specialist at Golden One Credit Union to leading a $4 billion institution serving 200,000+ members across five states.🔑 Key Topics Covered:Leadership & Growth StrategyScaling from $600M to $4B: Roger's...

Join us for an insightful conversation with Nick Riegal, VP of Marketing at Ascend Federal Credit Union, as he shares his unconventional journey from retail and restaurant marketing to leading brand strategy at one of Tennessee's largest credit unions. What You'll Learn:Brand Positioning & StrategyNick reveals how Ascend recently completed an 8-10 month brand positioning exercise, movi...

Join us for an insightful conversation with Hashim Forrester, Senior Vice President of Remote Service Delivery at WESCOM Credit Union, as he shares his unique journey from tech giants like Uber and Capital One to the credit union movement. KEY INSIGHTS FROM THIS EPISODE:Career Transition Strategy:Hashim's pivotal career moment involved relocating from Southern California to Buffalo, New York,...

This week, host Anurag Mukherjee sits down with Ryan Marosy, VP of Marketing at Affinity Federal Credit Union, for an insightful conversation about marketing in the credit union space, the evolution of digital marketing, and competing against big banks and fintechs with limited budgets. What We Cover:✅ Ryan's Marketing Journey - From journalism school to agency life, working with billion-doll...

Welcome to another episode of Outlier Podcast! In this conversation, host Anurag sits down with Rick Kapur, Chief Experience Officer at Chevron Federal Credit Union, to discuss the future of member experience, digital transformation, and sustainable growth in credit unions.🎯 Key Topics Covered:Member Experience ExcellenceWhy "frictionless relevance" is the new North Star for credit unio...

About This EpisodeJoin us for an insightful conversation with Ari Kaplan, Head Evangelist at Databricks, as we explore the evolution of data analytics, sports analytics, and the future of AI-powered business intelligence. This episode is perfect for data professionals, technology enthusiasts, and anyone interested in understanding how data and AI are transforming business decision-making. What You...

Join us for an insightful conversation with Kevin Miller, CEO of Travis Credit Union, as he shares his unique journey from banking to leading one of Northern California's premier credit unions. In This Episode:From Banking to Credit UnionsKevin discusses his transition from national banks and fintech to the credit union world, and why the community-focused mission drew him to this space. Leade...

In this episode, we sit down with John Huntinghouse, VP of Marketing at Tab Bank, to explore his unconventional journey from almost becoming a doctor to building one of the most progressive banking brands in the nation. What You'll Learn:🎯 The Unconventional Journey: How a month away from med school, John pivoted to marketing and never looked back📊 Data Meets Creativity: Why the future CMO m...

In this episode of the Outlier Podcast, host Anurag Mukherjee sits down with Paroma Chatterjee, CEO of Revolut India, for an in-depth conversation about the evolution of India's fintech ecosystem and what's next for digital payments. Paroma's Journey:With over two decades in financial services, Paroma has been at the forefront of every major payments innovation in India. She launched c...

n this episode of The Outlier Podcast, Anurag Mukherjee interviews Brian Waldron, President & CEO of Dort Financial Credit Union—a $2.3B+ asset institution with 15 branches serving Michigan and Florida. With 20+ years in credit unions, including prior leadership at $7B Hudson Valley Credit Union and Flagler Credit Union (now Dort's Florida division via 2023 bank acquisition), Brian details...

In this episode of The Outlier Podcast, host Anurag Mukherjee sits down with Stephen Zich, Chief Marketing Officer of Capital Credit Union, based in Green Bay, Wisconsin. With more than two decades of leadership across telecom, retail, and financial services, Stephen shares how his marketing journey evolved into leading brand transformation at one of Wisconsin’s top credit unions. Together, they e...

Welcome to a new episode of The Outlier Podcast, where fintech leaders and credit union innovators share their unique journeys and insights. In this episode, host Anurag Mukherjee sits down with Justin Sinders, Chief Strategy Officer at Indiana Members Credit Union (IMCU), to explore a fascinating leadership journey that spans military service, public accounting, and over 14 years driving strategi...

What does it take to drive technology transformation in community banking? In this episode of The Outlier Podcast, host Anurag Mukherjee sits down with Adam Kinnard, Chief Technology Officer at Royal Credit Union, to unpack nearly 25 years of leadership at the intersection of fintech innovation and mission-driven impact. Adam shares perspective on the evolution of the CTO role, balancing rapid dig...

Dive deep into the future of credit union leadership with industry trailblazers in this insightful roundtable hosted by Anurag Mukherjee. Featured guests include Anand Solanki (CFO, Citadel Credit Union), Heiwote Tadesse (EVP, Associated), Cathy Graham (EVP, Desert Financial), and Sam Sohi (EVP/CFO, Redstone). Together, they explore essential themes on organizational culture, generational shifts,...

Join us on The Outlier Podcast for an engaging conversation with Jeffrey Staw, the Chief Information and Innovation Officer at Firefighters First Credit Union. With a diverse career spanning over three decades, Jeff is a true visionary who has witnessed and driven the evolution of technology from the early days of MarTech to today's digital age. In this episode, Jeff shares his remarkable jour...

Here is a concise, well-organized summary and analysis of the podcast episode interview with Jason Rudman, Chief Member & Digital Experience Officer at BECU, as featured on TheOutlier Podcast with host Anurag Mukherjee: Key Highlights Jason Rudman's Background: Jason has nearly 25 years of financial services experience, starting with major institutions such as Amex and KeyBank before joini...

Join us for an insightful conversation with Ramy Sakthivel, the new analytics leader at Texans Credit Union. In this episode, Ramy shares his unique journey from engineering to data and analytics, and his passion for the credit union movement. He discusses his philosophy for building a high-performing team in a nascent area like data analytics, emphasizing the importance of understanding each team...

Join us on this episode of The Outlier Podcast as we sit down with Alex Hsu, Chief Strategy and Growth Officer at Orange County's Credit Union! Alex shares his unique journey from the fast-paced world of Fortune 500 companies like IBM and Deloitte, where he spent over 15 years in consulting, to making a significant impact in the credit union movement. Discover what motivated this "non-tra...

Welcome to a special in-person episode of The Outlier Podcast! Host Anurag Mukherjee sits down with Jason, Chief Infrastructure and Experience Officer at SECU of Maryland, for a deep dive into what truly sets credit unions apart. Jason shares his unique journey, from practicing law to starting a winery, and ultimately finding his passion in the credit union movement. Discover his personal and prof...

🚀 Tired of outdated banking? Join us on The Outlier Podcast as we sit down with Pankaj Jain, the visionary CEO & Founder of Algebrik AI! Discover how this serial entrepreneur, with a lifelong passion for innovation, is leading the charge to transform the lending ecosystem for credit unions. Pankaj shares his incredible journey, from his first entrepreneurial venture at age seven to building m...

𝗙𝗿𝗼𝗺 𝗢𝗽𝗲𝗻 𝗦𝗼𝘂𝗿𝗰𝗲 𝘁𝗼 𝗘𝗻𝘁𝗲𝗿𝗽𝗿𝗶𝘀𝗲 𝗔𝗜 – 𝗔 𝗰𝗼𝗻𝘃𝗲𝗿𝘀𝗮𝘁𝗶𝗼𝗻 𝘄𝗶𝘁𝗵  @GitHub  ’𝘀 𝗖𝗢𝗢, Kyle DaigleBryan and Anurag had the privilege of hosting Kyle on TheOutlier Podcast a and what a powerful conversation it was. We talked about:• The intersection of developer experience and business growth• Leading at the scale of a global developer platform• Future of Applied AI• His personal journey from to executive leade...