The Zero100 Podcast

For over a decade, IoT failed to live up to the hype. Now? It's quietly become one of the most transformational forces in operations — not because the buzz came back, but because sensors got cheap, 5G arrived, and edge computing actually works. Join Zero100's VP, Research Advisory Services Lauren Acoba and Principals, Research Caroline Chumakov and Jenna Fink as they unpack why visibility tech is...

What did Zero100 get right about 2025 — and what's coming in 2026? Chief Content Officer Matt Davis sits down with VP, Research Advisory Services Lauren Acoba and Principal Research Caroline Chumakov to grade last year's boldest predictions before mapping the forces that will reshape supply chains over the next 12 months. From AI agents moving into planning and sourcing, to clean energy as competi...

DoorDash isn't just delivering dinner – it's transforming how small businesses run. This week, VP, Strategy & Operations Parisa Sadrzadeh joins Zero100 Chief Content Officer Matt Davis to take us inside the systems powering the restaurant experience today. From the new Going Out feature blending digital and in-person moments to partner-first de...

The best questions come from the messy middle of transformation. Join Zero100’s Principals, Research Caroline Chumakov and Jenna Fink, and Chief Research Officer Kevin O'Marah as they answer the questions keeping supply chain leaders up at night in our first mailbag episode: How do you balance quick AI wins with paradigm-shifting transformation? What actually measures Copilot's impact? And to what...

The hype is high for agentic AI – but what's the reality on the ground? Fresh off Zero100’s Live 2025 events in London and San Diego, the Zero100 team reveals what's actually working in supply chain transformation. Spoiler alert: it’s not about deploying AI and declaring victory. It's about the unsexy fundamentals – data ownership, fusion teams, and the Translators who bridge tech and op...

In a world drowning in data and AI hype, the leaders who win aren't the ones with the best algorithms – they're the ones who can tell the best stories. Join Zero100’s Chief Research Officer Kevin O'Marah and Principal Research Caroline Chumakov as they explore storytelling as a critical leadership strategy for digital supply chain transformation and provide practical tips for winning over skeptica...

Once known for low-cost production, the Asia-Pacific region now sets the global pace in digital integration, real-time orchestration, and AI-powered operations. From China’s consumer-driven factories to Singapore’s strategic investment in talent, APAC has created supply chains where data, decisions, and execution move as one. On this week’s episode of the podcast, the Zero100 team unpacks what’s d...

In the age of AI, the most powerful investment you can make has nothing to do with technology – and everything to do with your org chart. Enter fusion teams: cross-functional powerhouses that combine tech and ops expertise to deliver digital products at scale. In this episode, the Zero100 team looks at the personas that drive success and unpacks how to build, empower, and measure the success of th...

The recent digital tech boom has reshaped how supply chains operate – and the skills that powered the last era aren’t the ones that will define the next. This week, Bonnie Fetch, EVP and President, Operations at Cummins, sits down with Caroline Chumakov, Principal Analyst at Zero100, to explore how leaders can develop and empower the supply chain talent of tomorrow and build fusion teams that driv...

Six months after Trump declared “Liberation Day,” tariff revenues are up, and major US investment pledges are rolling in. But at the same time, costs are rising, and global sourcing strategies are shifting fast. This week, the Zero100 team explores reshoring readiness, friendshoring alternatives, and the role of AI and robotics in turning volatility into opportunity, outlining the steps supply cha...

China's electric vehicle manufacturers are changing the game with seamless ecosystems that blend digital and physical production – and they're scaling without friction. This week, the Zero100 team explores how companies like BYD and Xiaomi are producing high-quality EVs faster and cheaper than Western competitors, and breaks down the operating lessons every supply chain leader needs to know. Featu...

The hype around agentic AI is real, but it’s not the only tech worth watching. This week, the Zero100 team shares the innovations they’re most excited about, including vibe coding, simulation, and AI-enhanced wearables. Tune in to find out how they're being leveraged to cut costs, boost safety, and empower problem solving across supply chain. Featuring: Chief Research Officer Matt Davis, VP, Resea...

Join Jim Rowan, former CEO and President of Volvo Cars, and Kevin O’Marah, Chief Research Officer at Zero100, as they discuss how supply chain leaders can navigate today's business environment. Jim shares his framework of six interconnected technologies for future relevance, explains how AI is reshaping organizations into dynamic neural networks, and offers practical advice for leaders seeking to...

AI is here. Your job is changing. But what skills will actually keep you ahead of the curve? This week, El Iza Mohamedou, Head of the OECD Centre for Skills, shares her insights on the most critical skills needed to thrive in an increasingly automated world, and the role executives must play in developing the workforce of tomorrow. Three critical skill categories Fortune 500 CEOs can’t ignore (00:...

AI can accelerate a fully digital supply chain, but it can also bring cyberattacks, ethical dilemmas, and sustainability risks. Zero100 Principal Analyst Suzanne Lindsay and VPs, Research Geraint John and Kelly Coutinho explore the threats faced by leaders today and what they can do to protect their organizations. Why cybersecurity is the CSCO’s problem after all (02:47)  Fighting AI thr...

Tim Cook has generated more than $3 trillion in shareholder value as Apple’s CEO, yet tariff pressures and the AI arms race are putting his operational rigor to the test. On the Zero100 Podcast, Chief Research Officer Kevin O’Marah and VP, Research Geraint John dissect whether Cook’s “balanced excellence” can keep Apple relevant and resilient in a morphing trade landscape.  Tim Cook vs S...

The COVID pandemic was a stress test for Pfizer’s vaccine supply chain – and a powerful catalyst for change. This week, Barbara Garcia (VP, Americas Supply Chain) and Fiona Ardagh (VP, EMEA Supply Chain) tell Zero100 Principal Analyst Jenna Fink how they built a more agile, integrated, and resilient supply chain to meet surging demand and prepare for future challenges.   What it was...

Caught between margin pressures and looming price hikes? The Zero100 team reveals how supply chain leaders can free up cash and boost profitability without sacrificing customer experience or revenue. Featuring: Research Analyst Jalen Thibou and Principal Analysts Jenna Fink and Suzanne Lindsay.  Why companies are struggling to hit cost and growth targets (1:54) Nailing the elusive balanc...

Given the productivity wins AI and AI agents offer, cutting headcount might seem like an obvious strategic move. But real efficiency, org success, and long-term growth hinge on rightsizing, not downsizing. VP, Research Lauren Acoba and Principal Analysts Jenna Fink and Caroline Chumakov explore why end-to-end workflow reinvention, redefining roles, and reskilling talent are a necessity in the agen...

In procurement, tight control over external spend is a golden rule for cost savings. But what would happen if leaders loosened the reins? Malik Akhtar, Chief Procurement Officer at Bayer Consumer Health, tells Zero100 VP, Research Geraint John how the company’s "Freedom to Spend Smartly" strategy is putting buying power in the hands of non-procurement users while keeping spend and supplier numbers...

What's keeping today’s top supply chain leaders up at night? And what opportunities are they most excited about? The Zero100 team shares their biggest takeaways from Off the Grid 2025, our recent gathering of 50+ CSCOs and COOs in Ireland, exploring everything from the future of tariffs and agentic AI to the power of fusion teams and the expanding COO remit. Featuring: Content Director Allyssia Al...

As GLP-1 drugs like Ozempic and Zepbound took the world by storm, Novo Nordisk and Eli Lilly faced a massive question: how do you fill the need at maximum speed? This week, we pull back the curtain on the strategies that allowed both companies to scale their manufacturing and cement market dominance, offering takeaways for any leader navigating unprecedented demand. Featuring: Principal Analysts C...

Last year, we predicted that 1 in 5 supply chains would adopt AI agents by the end 2025 – and six months in, the data suggests we’re already there. This week on the podcast, Chief Content Officer Matt Davis and VP, Research Lauren Acoba discuss how we got here and provide an adoption framework for COOs trying to realize the opportunity ahead. Zero100's prediction: 1 in 5 supply chains adopt AI age...

When it comes to tech innovation, one topic has dominated the first half of 2025: the meteoric rise of AI agents. And at Unilever, this tech isn’t just “coming soon” – it’s already here. This week, Willem Uijen (Chief Supply Chain and Operations Officer, Unilever) and Lauren Acoba (VP, Research, Zero100) discuss how the company is leveraging agents, as well as its broader AI strategy.   Looki...

ChatGPT, Gemini, Copilot – LLMs are everywhere. But how do you integrate them into your operations? After a year spent developing our own LLM, the Zero100 team shares hard-won lessons and a primer on getting LLM design right. Featuring: VP Data & Analytics Cody Stack, Senior Manager, Data Science Julia Dahlgren, and Data Scientist Prajwal Bn. Why we built our own LLM (1:37) Key considerations...