The Voicebot Podcast

John Kelvie is CEO of Bespoken, a leader in automated testing software for voice assistants. We discuss his company's journey from 2016 to 2022. And, we cover the voice assistant market evolution from Alexa and Google Assistant to custom voice assistants, customer support bots, and other novel applications. That discussion also takes us from predominantly consumer applications of voice assistants...

Keyvan Mohajer is CEO of SoundHound (SOUN), the creator of both a beloved music recognition mobile app and one of the most successful custom voice assistant development platforms. The company recently went public and carries a market capitalization of over $1 billion. We talk about the volatility of the stock but the real focus is drilling down into the company's business model, the use cases, and...

Dana Young founded AIPEX in 2017 to solve a problem he faced as an independent vacation rental property host. Voice assistants could provide his guests with a better experience and save him the challenge of answering a lot of redundant questions.  He started by building Alexa skills and Google Actions. AIPEX now has a shared service instance of Alexa for Hospitality which makes the solution scalab...

Ilya Gelfenbeyn is CEO and Kylan Gibbs is chief product officer of Inworld. The company has a novel voice AI service that gives brains to in-game and metaverse characters and enables them to have personalities, backstories, knowledge, and the ability to converse. It's an impressive combination of conversational AI technologies for configuring characters and operating them in virtual worlds.  There...

Raj Koneru is the CEO of Kore.ai.  He founded the company in 2014 to tackle the need for automated interactions in messaging. That led to conversational AI services for messaging platforms ranging from white label solutions for enterprises to integration with WhatsApp Apple Messages for Business and other platforms. The company also expanded into voice services and last fall raised $70 million in...

Zohaib Zohaib Ahmed co-founded Resemble AI in 2019 after working as a software engineer at high profile and innovative companies including Magic Leap, Hipmunk, and Blackberry. Zohaib's work at Magic Leap introduced him to novel UI interactions and his work analyzing user data led to deep learning models. From there he began to explore synthetic media and speech synthesis and Resemble was born.   R...

Respeecher is one of the leading voice cloning solutions on the market today. It is also headquartered in Ukraine. In my recent update with Alex Serdiuk, I learned that despite the war in Ukraine, Respeecher was, in fact, still operating and fulfilling customer contracts.   So, we agreed to catch up on Respeecher's current business and also let everyone know the company is still operating despite...

Chris Maeda has an undergraduate degree in computer science from MIT and a PhD from Carnegie Mellon. He was hacking LISP machines in the late 1980s in his first AI job and then moved onto the famed Xerox PARC.   After that, he wound up doing a lot of customer relationship management software startups including co-founding Rubric Software which merged with Broadbase in 2000 and later was absorbed i...

Chris Ume is a visual effects expert with many years experience in entertainment and corporate projects. In 2020, he began experimenting with deep fake technology, sourcing AI models from obscure Russian websites, and experimenting with new techniques. That led to a collaboration with an American actor known for Tom Cruise parody videos and Deep Tom Cruise was born.   Following, the viral success...

Max Child makes his third appearance on the Voicebot Podcast to discuss the evolution of the voice games market as well as Volley's recent acquisition of Matchbox.io. Matchbox is the creator of the popular Alexa game Question of the Day and Max outlines Volley's strategy behind the purchase and how it fits into the company's portfolio. We talk extensively about voice app discovery and monetization...

Kunden Kumar is head of AI at Descript. He was a co-founder of the innovative synthetic speech company Lyrebird which Descript acquired in 2019.  He has a PhD in artificial intelligence from the University of Montreal and a computer science degree from IIT. Kumar was also a researcher at the Montreal Institute for Learning Algorithems (MILA) where he was mentored by Joshua Bengio. 

Alex Quinn founded Disruptel while still in high school and the team just landed a big deal with the world's fourth-largest television maker. He says TCL was won over by the opportunity to implement the first voice assistant with eyes. Disruptel's Deep Frame product knows what is on the screen and can identify it in real time. It has an AI-vision system and an extensive facial recognition database...

Six industry leaders join with Voicebot's Bret Kinsella to discuss 2022 voice AI predictions, barriers to adoption, and top developments in the industry over the past two years. This is part two of our two-part series. Commentary from: Joao Alqueres, Iara Benjamin Brown, ConverseNow Pete Erickson, Modev Hannes Heikenheimo, Speechly Mike Zagorsek, SoundHound Dylan Zwick, Pulse Labs 

Seven industry leaders join with Voicebot's Bret Kinsella to discuss 2022 voice AI predictions, barriers to adoption, and top developments in the industry over the past two years. Commentary from: Audrey Arbeeny Chithra Durgam Jason Fields Maarten Lens-FitzGerald Todd Mozer Patricia Scanlon Amy Stapleton

Today we break down key findings from the Healthcare Voice Assistant Consumer Adoption Report for 2022. The data includes 2019 - 2021 trends and analysis including market size, user adoption demographics, what patients want, and much more.  This episode features Bret Kinsella breaking down the data and discussing the implications for the voice and healthcare industries. There is a companion to thi...

Today's episode breaks down some of the key findings from the Voice Shopping Consumer Adoption Report for 2021. Data presented goes back to 2018 and shows a rising trend in adoption. Learn about total users, total consumer interest, product categories, average voice shopping order size, demographic data around users and much more.  This episode features Bret Kinsella breaking down the data and dis...

This is the U.S. edition and the Consumer edition of our two-part year in review episodes. We discuss the industry globally from a U.S. perspective with three guests that include: Chithra Durgam - Founder Blue Check Skill which helps bring celebrities and brands onto Amazon Alexa and also is a practicing dentist. Todd Mozer - CEO of Sensory, a company he founded in 1994. The company has been addin...

This week we discuss voice year in review for 2021. All of the guests in this episode are based in Europe but operate globally so you will get both perspectives. Also, the conversation is heavily skewed toward enterprise voice applications because that drove so much of the important news in 2021. We start with an in-depth discussion of acquisitions and funding which were bigger in 2021 than in any...

Jon Stine is the Executive Director and founder of the Open Voice Network. Prior to founding OVN, Stine was global director of retail sales at Intel and a director of North American retail at Cisco. He has an MS in telecommunications from the University of Oregon. Today we talk about voice assistant interoperability, standards, and keeping AI systems open and consumer-friendly. 

Raghu Ravinutala co-founded Yellow.ai in 2015 to solve a problem he personally had encountered, poor customer support experiences. A former IC chip designer, Raghu was drawn by the idea that conversational AI combined with back-end systems integration could fully automate a wide array of customer problems nearly instantly without needing to wait on hold for support reps. In 2016, the company was a...

Vinay Shukla is CEO and co-founder of ConverseNow and the former founder and President of Endeavour Software. Endeavour was acquired by Genpact in 2016 where Vinay served as vice president of digital for two years before founding ConverseNow. Today we discuss ConverseNow's original focus, its pivot to serving restaurants in late 2019, and how the pandemic has transformed that industry. We also dis...

Roger Kibbe is Senior Developer Evangelist at Viv Labs which is the home of Bixby in Samsung Research Americas. Today, we discuss the evolution of Bixby and voice assistants over the past five years. In particular, we break down the new Bixby Home features and the rise of AI in smart home features. We also go into depth around the importance of command and control voice interactions.  Prior to Sam...

Shawn Wilkie is CEO of Talkatoo. A cross-platform speech-to-text solution for Veterinarians. It streamlines patient data input and works across multiple platforms.   He founded the company in 2019 with the first product arriving late in the year. The onset of the pandemic led to rapid acceleration of vet adoption which continues through today and helped to secure a new funding round in September. ...

Elena Parlatore is the senior director of global digital consumer experience at Pepsico. Her role in the consumer insights group focuses on all of the ways consumers interact with Pepsico products and channels. A big part of that work is focused on consumer interaction with conversational AI technologies through Amazon Alexa, Facebook Messenger, website chatbots, and the call center.  Today, we di...

Rob Carpenter founded Valyant in 2017 with a specific focus on developing a voice assistant drive-through solution for fast food restaurants. While Carpenter insists Valyant is building a platform that can support other use cases in the future, he also is clearly focused on mastering the drive-through use case and goes into depth about the hardware, software, and workflow Valyant has built. We dis...